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Ring Pro doorbell in Ireland

13567…10

Comments

  • #102
    Bluefoam
    Registered Users, Registered Users 2 Posts: 7,747 ✭✭✭Bluefoam


    nadeise wrote: »
    Great thread, thanks all for the many tips and how to's. I'm thinking of getting the Pro.

    I have a couple of questions which don't seem to have been asked or answered already, maybe you guys can help...

    1. Do you need planning permission in Ireland to install a video doorbell?
    2. Are there any issues with recording of the public from a Legal point of view?

    Thanks

    I didn't hear you the first few times, so I'll refer you to this post:
    http://www.boards.ie/vbulletin/showpost.php?p=102754844&postcount=2


  • #103
    nadeise
    Registered Users Posts: 8 ✭nadeise


    Sorry, I found this thread last. Could really do with someone's help with my questions in this thread if that works?


  • #104
    Bluefoam
    Registered Users, Registered Users 2 Posts: 7,747 ✭✭✭Bluefoam


    nadeise wrote: »
    Sorry, I found this thread last. Could really do with someone's help with my questions in this thread if that works?

    Sure, just have a look here: http://www.boards.ie/vbulletin/showpost.php?p=102754833&postcount=6


  • #105
    nadeise
    Registered Users Posts: 8 ✭nadeise


    When I look there I only see my own questions? Sorry, it looks like I'm doing something wrong?


  • #106
    Bluefoam
    Registered Users, Registered Users 2 Posts: 7,747 ✭✭✭Bluefoam


    nadeise wrote: »
    When I look there I only see my own questions? Sorry, it looks like I'm doing something wrong?

    That's what happens when you post the same question on 17 different threads... You end up in an infinite loop of nonsense, like a doorbell video stuck in freezeframe...

    As for the legalities of using a doorbell... I don't know...


  • #107
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,984 Mod ✭✭✭✭bk


    I'd assume it is no different then CCTV cameras on houses, business, etc.


  • #108
    beanian
    Registered Users, Registered Users 2 Posts: 450 ✭✭beanian


    Hi nadeise,

    On your points:
    1. No, people have been installing private cctv system in their homes for years. This is no different, albeit in a different form factor.
    2. Not that i'm aware, although you question has prompted me to look into this:
    See the below excerpt from the data protection commissioners website
    A system used to control the perimeter of a building for security purposes will usually be easy to justify. The use of CCTV systems in other circumstances - for example, to constantly monitor employees, customers or students - can be more difficult to justify and could involve a breach of the Data Protection Acts
    So given the ring is used to secure your premises I don't see any issue.

    I think Bluefoam is intentionally sending you around the houses to 'punish' you for posting the same question on multiple threads....:rolleyes:


  • #109
    nadeise
    Registered Users Posts: 8 ✭nadeise


    @bk - thanks, do you know if putting CCTV on your house requires any approval from any authority?

    @beanian - I guess it is deserved in that case. :) Lesson learned for next time, I just hadn't come across this thread right away. Thanks for your replies on both queries, that helps a lot!

    From chatting with Ring via a support case they tell me if I order from their website in dollars they'll recognise my location and send me the correct version of the Ring Pro (to include chime and transformer). It sounds and looks like a great product.


  • #110
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,984 Mod ✭✭✭✭bk


    beanian wrote: »
    2. Not that i'm aware, although you question has prompted me to look into this:
    See the below excerpt from the data protection commissioners website

    Which is interesting with relation to using IP cameras like Canary to monitor employees like baby sitters, cleaners, etc. in the home.

    Normally you are supposed to inform employees of CCTV. However I think there use in the home, for security and other purposes, where they then happen to catch a baby sitter, etc. doing something wrong is a grey aware as far as I know.
    nadeise wrote: »
    @bk - thanks, do you know if putting CCTV on your house requires any approval from any authority?

    First of all I'm not a solicitor, so no guarantee. But my understanding is that as long as they are discreet, then they don't require planning permission.

    Obviously if you are putting up big massive, unsightly ones and a big new pole to put them on, then that would be a different story.

    I can't imagine there would be any issue with something as small and discreet as Ring Pro.

    http://www.iccl.ie/closed-circuit-tv-(cctv).html

    BTW I think what most people do with these sort of things is just go ahead and do it. If a neighbour later complains and the planning authority agrees, then they just order you to take it back down. Not the end of the world and not like you are going to get locked up or anything like that.


  • #111
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,984 Mod ✭✭✭✭bk


    A bit more info here:

    https://www.dataprotection.ie/docs/Data-Protection-CCTV/m/242.htm


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  • #112
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    This is a question for the home security forum guys.
    We are entitled to a copy of the footage collected from CCTV in public places . So the feature that allows you to cut out the recording view is handy on the ring pro.
    Your house is a different story. If you have a childminder in your home then you need to pay them like any employee and they are entitled to the same rights, you are an employer and your home is the workplace. I'd ask on the HSS forum if I wanted clarity


  • #113
    sharkman
    Moderators, Technology & Internet Moderators Posts: 6,525 Mod ✭✭✭✭sharkman


    Anyone need a Ring Pro Wedge Kit , to mount your doorbell flat against angled siding or use the kit to angle your doorbell downward to limit unwanted motion.

    I have one unopened if anyone needs it .

    https://ring.com/products?from=accessories#accessories


  • #114
    OU812
    Registered Users, Registered Users 2 Posts: 6,070 ✭✭✭OU812


    Thread on Reddit about Ring uploading to China. Big security concerns apparently.

    https://www.reddit.com/r/homeautomation/comments/5xa0h1/ring_pro_doorbell_calling_china/?st=IZVFW6UJ&sh=25fe6635


  • #115
    reni10
    Registered Users, Registered Users 2 Posts: 1,158 ✭✭✭reni10


    There are a good few original ring doorbells on Amazon warehouse at the moment for about £75 if anyone interested.

    I just grabbed one as under €100 was my sweet spot to purchase...


  • #116
    kennM
    Registered Users Posts: 603 ✭✭✭kennM


    Hey guys,

    Great thread.... one of the issues I came across was the delay in motion detection, i.e. you only really see people walking away. Is anyone else finding this? How rapid is the motion detection/recording etc.

    Seriously considering picking one up. Cheers all


  • #117
    beanian
    Registered Users, Registered Users 2 Posts: 450 ✭✭beanian


    kennM wrote: »
    Hey guys,

    Great thread.... one of the issues I came across was the delay in motion detection, i.e. you only really see people walking away. Is anyone else finding this? How rapid is the motion detection/recording etc.
    In my case (Ring Pro) it's fairly quick. I do have the sensitivity set to 2 out of 5 (5 being the most sensitive). It always seems to capture people as they enter the motion zone that I've defined so i'm guessing it's always recording a 5 second buffer and if it detects motion it saves the buffer and records from there.


  • #118
    OU812
    Registered Users, Registered Users 2 Posts: 6,070 ✭✭✭OU812


    Have just installed my ring classic (got one of the Amazon warehouse ones for £70 last week. Seems decent so far. Was easy enough to install. biggest issue was removing the old doorbell as the screws had rusted, but that's what a Dremel is for, eh?

    Biggest gripe is the return at the door is quite deep & I can't see about 25% of my garden, but that's not Ring's problem.


  • #119
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    They're back up to £130 again in Amazon Warehouse. Looking at a Skybell at around half the price, has anyone any experience with them?

    Edit: I've read some reviews and apparently they're a poor alternative. Will keep an eye on Amazon warehouse for one.


  • #120
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    Have read some reviews and i'm undecided on whether to bite the bullet or wait for a better alternative (preferably one that doesn't charge 3 euro a month to review footage)

    Have also seen reports of the picture being very over exposed and the motion sensor not working or only showing as a person is walking away from the front door. How has it been for you guys?


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  • #121
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    LG1234 wrote:
    Have also seen reports of the picture being very over exposed and the motion sensor not working or only showing as a person is walking away from the front door. How has it been for you guys?

    I get the first bit of a recording..Then a freeze frame then it's fine again


  • #122
    OU812
    Registered Users, Registered Users 2 Posts: 6,070 ✭✭✭OU812


    LG1234 wrote: »
    Have read some reviews and I'm undecided on whether to bite the bullet or wait for a better alternative (preferably one that doesn't charge 3 euro a month to review footage)

    Have also seen reports of the picture being very over exposed and the motion sensor not working or only showing as a person is walking away from the front door. How has it been for you guys?

    Mine seems to be ok. Have to adjust the sensitivity a bit on it, but I might need to move it as about a third of the area it's supposed to be covering can't be seen because of the return to the door.


  • #123
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    Think im going to go with the Vuebell instead :

    https://www.amazon.co.uk/product-reviews/B01MSY684E/ref=cm_cr_dp_see_all_btm?ie=UTF8&reviewerType=all_reviews&showViewpoints=1&sortBy=recent

    Its a good bit cheaper, can record without a subscription and the reviews look good.


  • #124
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    LG1234 wrote:
    Think im going to go with the Vuebell instead :

    Poor reviews elsewhere, buy it looks great if it works. Home Depot have it at average 2.9 from 5

    Mic and speaker are said to be poor

    Please let us know how you get on I'd have a use for this one very good value if it works


  • #125
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    Stoner wrote: »
    Poor reviews elsewhere, buy it looks great if it works. Home Depot have it at average 2.9 from 5

    Mic and speaker are said to be poor

    Please let us know how you get on I'd have a use for this one very good value if it works

    Arrived yesterday will set it up over the weekend and let you know what its like


  • #126
    Thebe
    Registered Users Posts: 67 ✭✭Thebe


    Does anyone know if the camera can be tilted slightly, my driveway is at an angle and if I fit a camera pointing straight ahead from the door I would lose a better view.


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  • #127
    beanian
    Registered Users, Registered Users 2 Posts: 450 ✭✭beanian


    Thebe wrote: »
    Does anyone know if the camera can be tilted slightly, my driveway is at an angle and if I fit a camera pointing straight ahead from the door I would lose a better view.

    you can get them to send to out a wedge kit that might sort your problem. They do take the look off the doorbell somewhat.
    https://support.ring.com/hc/en-us/articles/214301906-Wedge-Kits-and-Usage


  • #128
    sharkman
    Moderators, Technology & Internet Moderators Posts: 6,525 Mod ✭✭✭✭sharkman


    Do you need to angle up/down or sideways?


  • #129
    Thebe
    Registered Users Posts: 67 ✭✭Thebe


    Thanks for the replies. I would need it approx 15-20 degrees sideways. I thought the camera lens might be able to swivel slightly.


  • #130
    reni10
    Registered Users, Registered Users 2 Posts: 1,158 ✭✭✭reni10


    Anyone tried this Ring Doorbell Chinese Clone yet:

    http://www.banggood.com/Digoo-SB-XYZ-Wireless-Bluetooth-and-WIFI-Smart-Home-HD-Video-DoorBell-Camera-Phone-Ring-p-1116385.html

    Considerably cheaper at around €35!


  • #131
    The high horse brigade
    Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    Hi, I'm looking for something similar that I can add recordings to a local Milestone NVR not the cloud. Anyone know if there's such a product available

    Edit: just to add it needs to be wireless, I can possibly get power to it over existing doorbell cable


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  • #132
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    LG1234 wrote: »
    Arrived yesterday will set it up over the weekend and let you know what its like

    I can't figure out how to connect this to my wifi. Won't connect. It only connects through a 2.4ghz connection which i presume is what my Virgin 3.0 hub is?


  • #133
    The high horse brigade
    Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    LG1234 wrote: »
    I can't figure out how to connect this to my wifi. Won't connect. It only connects through a 2.4ghz connection which i presume is what my Virgin 3.0 hub is?

    The virgin hub is dual band, it has both 2.4ghz and 5ghz. Both networks SSIDs will be named the same. You should login to it and change the 2.4ghz channel. I don't have virgin so can't help you other than that. There are Wi-Fi analyser apps available for smartphones so you can monitor what channels are in use nearby so you can select a channel with least noise.


  • #134
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    The high horse brigade wrote: »
    The virgin hub is dual band, it has both 2.4ghz and 5ghz. Both networks SSIDs will be named the same. You should login to it and change the 2.4ghz channel. I don't have virgin so can't help you other than that. There are Wi-Fi analyser apps available for smartphones so you can monitor what channels are in use nearby so you can select a channel with least noise.

    Cheers. Have disabled the 5ghz so its only running 2.4ghz but still no luck, still wont connect.


  • #135
    The high horse brigade
    Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    LG1234 wrote: »
    Cheers. Have disabled the 5ghz so its only running 2.4ghz but still no luck, still wont connect.

    Change channel. You'll get much faster speeds on 5ghz, I wouldn't disable it


  • #136
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    The high horse brigade wrote: »
    Change channel. You'll get much faster speeds on 5ghz, I wouldn't disable it

    Cheers. Changed the name of the 2.4ghz and 5 ghz channels to ensure it connects to the 2.4ghz. Unfortunately it still wont connect to my network. Have emailed their support to see what might be causing this problem.


  • #137
    The high horse brigade
    Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    LG1234 wrote: »
    Cheers. Changed the name of the 2.4ghz and 5 ghz channels to ensure it connects to the 2.4ghz. Unfortunately it still wont connect to my network. Have emailed their support to see what might be causing this problem.

    Changing name does very little. Change the channel by taking the frequency off auto and set it manually


  • #138
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    Just an update on this, I didn't manage to get the VueBell connected to my network. To get connected, you download an app, enter your Wifi details and wifi password, the app then produces a QR code which you hold up to the lens of the camera on the bell and its supposed to then connect into your wifi network. However, no matter what I try it wont connect


    It only runs on 2.4ghz, so I set my virgin media hub 3.0 to only broadcast in 2.4ghz - didn't work
    Changed the channels on the hub
    Restarted the hub and the bell numerous times
    Ensured its running on latest firmware
    I've disabled MAC filtering
    Reinstalled the App

    Anything else I should try before I return it?

    Probably going to return the bell for a refund.

    Will probably wait for this technology to move on a bit as it seems to be very buggy no matter what bell you go for


  • #139
    shanec1928
    Registered Users, Registered Users 2 Posts: 4,164 ✭✭✭shanec1928


    LG1234 wrote: »
    Just an update on this, I didn't manage to get the VueBell connected to my network. To get connected, you download an app, enter your Wifi details and wifi password, the app then produces a QR code which you hold up to the lens of the camera on the bell and its supposed to then connect into your wifi network. However, no matter what I try it wont connect


    It only runs on 2.4ghz, so I set my virgin media hub 3.0 to only broadcast in 2.4ghz - didn't work
    Changed the channels on the hub
    Restarted the hub and the bell numerous times
    Ensured its running on latest firmware
    I've disabled MAC filtering
    Reinstalled the App

    Anything else I should try before I return it?

    Probably going to return the bell for a refund.

    Will probably wait for this technology to move on a bit as it seems to be very buggy no matter what bell you go for
    Do you have or know anyone else with a spare router to use to test as those hubs are a POS.


  • #140
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    shanec1928 wrote: »
    Do you have or know anyone else with a spare router to use to test as those hubs are a POS.

    The hub works with everything else though so should work with this. Will try a different router


  • #141
    The high horse brigade
    Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    I took a punt on a ring doorbell the other day. Can someone point me to a wireless chime that can work with it as the official one doesn't seem to be available


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  • #142
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    The high horse brigade wrote: »
    I took a punt on a ring doorbell the other day. Can someone point me to a wireless chime that can work with it as the official one doesn't seem to be available

    Get the Chime pro, has the benefit of the wifi extender built in as well as the chimer.

    Makes the repairing of the bell easier also in the event goes offline. You can see the signal from the bell and chime pro individually etc from the app.

    https://ring.com/chime-pro


  • #143
    The high horse brigade
    Closed Accounts Posts: 4,456 ✭✭✭The high horse brigade


    Davy wrote: »
    Get the Chime pro, has the benefit of the wifi extender built in as well as the chimer.

    Makes the repairing of the bell easier also in the event goes offline. You can see the signal from the bell and chime pro individually etc from the app.

    https://ring.com/chime-pro

    I ordered the chime on PC World UK site. I had a lot of trouble, had to use my Revolut card as they wouldn't take Irish Visa Debit or PayPal with Parcel Wizard address.

    I don't want to add a wireless extender to my house as I have two access points and great coverage, extenders are nothing but trouble halving the bandwidth available to devices.


  • #144
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    Got the Vue bell working. Will see how it goes over the next few days and write a review here


  • #145
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    LG1234 wrote:
    Got the Vue bell working. Will see how it goes over the next few days and write a review here

    Sound, getting more annoyed with the ring TBH.


  • #146
    Sneachta
    Registered Users Posts: 496 ✭✭Sneachta


    Hi all,
    I know I read someone posted ages ago about getting the ring pro from abroad. Can't find it in the thread though.

    Can anyone recommend where to get it please and is there anything else I need to get to get it to work in Ireland?


  • #147
    noel100
    Registered Users Posts: 358 ✭✭noel100


    Sneachta wrote: »
    Hi all,
    I know I read someone posted ages ago about getting the ring pro from abroad. Can't find it in the thread though.

    Can anyone recommend where to get it please and is there anything else I need to get to get it to work in Ireland?
    Full kit for sale on amazon.co.uk


  • #148
    sharkman
    Moderators, Technology & Internet Moderators Posts: 6,525 Mod ✭✭✭✭sharkman


    Stoner wrote: »
    Sound, getting more annoyed with the ring TBH.

    Why ?? Connectivity problems ?


  • #149
    Stoner
    Registered Users, Registered Users 2 Posts: 10,952 ✭✭✭✭Stoner


    sharkman wrote:
    Why ?? Connectivity problems ?


    It's fine most of the time but getting a day event 30swc clip without 15 seconds of freeze is difficult


  • #150
    LG1234
    Closed Accounts Posts: 310 ✭✭LG1234


    The Vuebell is fairly useless. Way cheaper than the ring but doesn't do what it's supposed to.

    The good:

    Picture quality is good. At first all pictures were way to bright but I put a piece of tape over the top of the lens and that fixed the problem.

    Live view is good. Can go into the app and see what's happening at my door at anytime.

    Everyone keeps pressing the camera lens instead of the bell symbol, due to the stupid design of the bell


    I get notifications as soon as someone walks into my garden which is good

    The bad:

    Setup was difficult, then it just randomly started working. However most other people had no issues with setup.

    However, I'm supposed to be able to have a conversation with someone at the door, this doesn't work at all. I can't hear then and they can't hear me. It briefly worked for a few minutes the other day but other than that it's useless, this is what I really wanted the bell for.

    If someone comes into my garden it will take about 4 photos but only one is actually viewable, it just says operation failed for the others.

    Sometimes it doesn't work at all. Someone could be standing in front of the lens and it doesn't cop it.

    Customer service were useless when I contacted them.

    I'm hoping a firmware update will fix some of the issues but I won't hold my breath


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  • #151
    noel100
    Registered Users Posts: 358 ✭✭noel100


    Ring pro kit on special on Amazon.co.uk £189.99


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