Illness benefit problems since new form

NickD · 11-10-2018 3:03pm

1 hour 3 mins and 09 seconds before I was cut off

Gabi szulc · 11-10-2018 3:06pm

I am waiting for money from August 22 !!!
. still I have not received any response !!!
I call there every day and wait after an hour ....and nothing ...
I do not know how long I have to wait in the main social in city center can not help me ðŸ˜¡ I do not know what to do ðŸ˜£
I have no moneyðŸ˜¢

Always Be Closing · 11-10-2018 3:09pm

Right lads and ladies no one else ring - I’m gonna get on again at exactly 4pm and see what the story is with this weeks payment and the money owed to people from previous weeks (whether it’ll be included in this weeks payment)

channaigh · 11-10-2018 3:45pm

Illness benefit are NOT taking calls but you are put through to an information line which has no information just put on hold
Ridiculous part payment this week and two weeks missing
Rang the 071 number

NickD · 11-10-2018 3:47pm

channaigh wrote: »

Illness benefit are NOT taking calls but you are put through to an information line which has no information just put on hold
Ridiculous part payment this week and two weeks missing
Rang the 071 number

Which 071 number and did u get through to anyone who had info?

channaigh · 11-10-2018 3:50pm

NickD wrote: »

Which 071 number and did u get through to anyone who had info?

071 9157100
Receptionist answered and said illness benefit are NOT taking calls but would put me through to an information line
Still on hold
The Dublin number is constantly engaged

NickD · 11-10-2018 3:53pm

channaigh wrote: »

071 9157100
Receptionist answered and said illness benefit are NOT taking calls but would put me through to an information line
Still on hold
The Dublin number is constantly engaged

Mother of God this just gets more ridiculous

channaigh · 11-10-2018 3:56pm

NickD wrote: »

Mother of God this just gets more ridiculous

The information line is giving information from the 28th of August
Nothing else

channaigh · 11-10-2018 3:57pm

NickD wrote: »

Mother of God this just gets more ridiculous

Time to contact The Joe Duffy show ðŸ˜႒

splinter65 · 11-10-2018 4:02pm

If you spent the time that you are spending on the phone wasting your time by instead annoying your local CWO, persistently and doggedly then this would have been sorted out weeks ago because the CWOs would have kicked up murder...

Bubabear · 11-10-2018 4:06pm

I'm currently on hold with illness benefit number. Should I wait it out or stop wasting my time?

NickD · 11-10-2018 4:07pm

splinter65 wrote: »

If you spent the time that you are spending on the phone wasting your time by instead annoying your local CWO, persistently and doggedly then this would have been sorted out weeks ago because the CWOs would have kicked up murder...

My cwo won't give me an appointment because my husband is earning, I got two payments off her at the very start as he had started a new job and was going from weekly to monthly pay. Now she won't see me despite the fact that his wage only just covers the direct debits.

channaigh · 11-10-2018 4:10pm

splinter65 wrote: »

If you spent the time that you are spending on the phone wasting your time by instead annoying your local CWO, persistently and doggedly then this would have been sorted out weeks ago because the CWOs would have kicked up murder...

That's well and good but when you live rural and the cwo officer is 40 mintue drive away as well as dealing with an illness it's not so easy
That is probably why a stink hasn't been caused because we are all dealing with illness

Always Be Closing · 11-10-2018 5:03pm

Rang between 4 and 5, call dropped again on 59 minutes

That’s nearly 5 hours today I’ve wasted calling them

I was told last week I would get my normal 198 tomorrow as well as the 33 I was left short of- so 231 in total

Bet your bollocks to a barndoor they’ve been blowing smoke up my arse and I won’t see 231 tomorrow

BohsCeltic · 11-10-2018 5:39pm

Will be checking my bank later tonight to see.
Also at first they used to post out receipts but never any more.

Always Be Closing · 11-10-2018 6:19pm

Ridiculous state of affairs

Complete lottery whether we get paid or not

Always Be Closing · 11-10-2018 10:20pm

Staying up late to watch the NFL so just gonna refresh the f**k out of the bank app

I'll post here the amount I get

BohsCeltic · 11-10-2018 10:42pm

Always Be Closing wrote: »

Staying up late to watch the NFL so just gonna refresh the f**k out of the bank app

I'll post here the amount I get

I'll be doing the same. I already know it will be wrong. And to think there is people who never worked a day in their life not having to wait and have everything. Makes my blood boil.

NickD · 11-10-2018 11:02pm

BohsCeltic wrote: »

I'll be doing the same. I already know it will be wrong. And to think there is people who never worked a day in their life not having to wait and have everything. Makes my blood boil.

I'm expecting nothing...... again.

wonski · 11-10-2018 11:09pm

Are you expecting missing payments tonight or do you get your regular payments overnight anyway?

Just asking as I got payments on Wednesdays, but only received 33 euro this week so should I expect a top up before the weekend?

Thanks, new to all this and can't wait to get back to work now tbh.

Always Be Closing · 11-10-2018 11:41pm

wonski wrote: »

Are you expecting missing payments tonight or do you get your regular payments overnight anyway?

Just asking as I got payments on Wednesdays, but only received 33 euro this week so should I expect a top up before the weekend?

Thanks, new to all this and can't wait to get back to work now tbh.

Some of us were short 33 last week and only got 165 instead of 198, and those who managed to get through were told the missing 33 will be added to this weeks 198

How much of this is true though is another thing entirely

wonski · 11-10-2018 11:54pm

Well I was short 165 so similar issue, just the amount that I would rather not be short on a regular basis.

Let's see what happens to yours and hopefully mine will be fixed, too.

Always Be Closing · 12-10-2018 12:05am

wonski wrote: »

Well I was short 165 so similar issue, just the amount that I would rather not be short on a regular basis.

Let's see what happens to yours and hopefully mine will be fixed, too.

Went in around 4am last week - I'll still be up so I'll post as soon as a payment is made

Always Be Closing · 12-10-2018 5:07am

5.15 am and still no payment

Being ridiculously late this week

BohsCeltic · 12-10-2018 5:17am

Always Be Closing wrote: »

5.15 am and still no payment

Being ridiculously late this week

Same for me.
Looks like I will have to brave the weather and go to CWO.

It's beyond a joke now at this stage.

Always Be Closing · 12-10-2018 5:20am

BohsCeltic wrote: »

Always Be Closing wrote: »

5.15 am and still no payment

Being ridiculously late this week

Same for me.
Looks like I will have to brave the weather and go to CWO.

It's beyond a joke now at this stage.

Joe Duffy on the job, this

Always Be Closing · 12-10-2018 5:49am

This is disgraceful

A lot of us have enough on our plates to deal with without having to worry about the uncertainty of getting a weekly payment or not

Always Be Closing · 12-10-2018 7:36am

Lack of transparency on this is nothing short of f**king scandalous

Been busting my ass for 16 years paying taxes, take a 4 month hiatus due to getting sick and having to chase up like this

Thoughts of queuing in this poxy weather this morning outside the Nat King Cole office with all these brass monkeys

NickD · 12-10-2018 7:41am

Another week of no payment. The fact we can't even speak to someone is ridiculous. What are we meant to do, just silently sit here?

NickD · 12-10-2018 7:42am

Has anyone got any joy from contacting them on Twitter?

wonski · 12-10-2018 7:45am

NickD wrote: »

Another week of no payment. The fact we can't even speak to someone is ridiculous. What are we meant to do, just silently sit here?

I suggest sending them a letter. They open my weekly certs so am going to attach a note to the next one.

Always Be Closing · 12-10-2018 7:50am

I’m going down to queue now before going to the hospital for an outpatient appointment

Will post what they say

NickD · 12-10-2018 8:04am

I've emailed Joe Duffy. I'll let you all know if I get a reply

Always Be Closing · 12-10-2018 8:14am

Good man Nick

NickD · 12-10-2018 8:17am

Always Be Closing wrote: »

Good man Nick

Woman but thank you

channaigh · 12-10-2018 8:21am

NickD wrote: »

Woman but thank you

What did u say to them?? Just being nosy

NickD · 12-10-2018 8:23am

Hi Joe and team

I'm just wondering if you are aware of the ongoing delay with illness benefit? It was not rectified in August as they said it would be. In fact the problems are getting worse, many people only received a portion of their payment this week and the phone line is no longer being answered. I have been on hold for over ten hours this week. Each call cuts off after 1 hr 3 mins.

I myself am one of the lucky ones. My husband works and his wage covers a lot of our bills. I was signed off work at the end of July for mental illness. I have received a grand total of four weeks payment from them in this time. Every time I spoke to them I was given a different excuse but I have received nothing for months.

Ill people do not need this stress, could you draw attention to it and perhaps see if the welfare dept could give you a statement as we are totally in the dark.

Many thanks

Always Be Closing · 12-10-2018 8:55am

Do they ever lodge it on a Friday Night/Saturday Morning?

wonski · 12-10-2018 9:06am

Always Be Closing wrote: »

Do they ever lodge it on a Friday Night/Saturday Morning?

I have received my first payment on Saturday morning (dated Monday).

Subsequent payments were received on Wednesdays.

Always Be Closing · 12-10-2018 9:33am

Waiting for my number to be called

God this place is depressing

nicrob08 · 12-10-2018 9:43am

Im a single mum of 3, currently on illness benefit. Same boat as others it seems. Just to add I am not getting any other beneifts. I pay my €1450 rent from my IB and maintenance, all other utilities, shopping etc I pay myself. I received €140 last Saturday, I had 2 failed direct debits as a result of insufficent funds. Ive had to make €37 stretch this week for food shopping for kids dinners, lunches etc. I wonder why there isnt at least an aknowledgement on welfare.ie in relation to the problem. Im dreading to see what (if anything) they pay tomorrow. Like everyone else Ive been on hold for hours this week trying to get through and email sent Monday was never replied to.

channaigh · 12-10-2018 9:51am

Just sent Joe Duffy show a text
If everyone could send a email text tweet we might get some answers

wonski · 12-10-2018 9:57am

channaigh wrote: »

Just sent Joe Duffy show a text
If everyone could send a email text tweet we might get some answers

Can't wait for Joe trying to ring the number on the show

Longest live phonecall on the radio ever.

On a more serious note some of my efts are credited very late in recent weeks, including wages (as late as 5pm). So just because the money is not there doesn't mean they won't be there later.

At least I hope that's the case.

Always Be Closing · 12-10-2018 10:02am

CWO just gave me cheque for 198

Wtf is going on

I didn’t even have to ask twice, he just wrote the f—ker

Always Be Closing · 12-10-2018 10:04am

WTF

and now my CWO just rang to say a payment of 198 was just lodged into my a/c by illness benefit

What a cluster f—k this all is

Always Be Closing · 12-10-2018 11:58am

Anyone with an update or get sorted?

splinter65 · 12-10-2018 12:01pm

wonski wrote: »

Can't wait for Joe trying to ring the number on the show

Longest live phonecall on the radio ever.

On a more serious note some of my efts are credited very late in recent weeks, including wages (as late as 5pm). So just because the money is not there doesn't mean they won't be there later.

At least I hope that's the case.

Joe won’t do that though. He doesn’t really try to resolve things.

NickD · 12-10-2018 12:24pm

Always Be Closing wrote: »

Anyone with an update or get sorted?

' Not I' said the cat

channaigh · 12-10-2018 12:28pm

splinter65 wrote: »

Joe won’t do that though. He doesn’t really try to resolve things.

Not about him resolving it but it may put some pressure on them to explain what is happening
If this was happening with unemployment benefits there would be murder

woody84 · 12-10-2018 1:00pm

I got €99 Monday night and nothing since. Not good when you're trying to keep the wolf from the door

Illness benefit problems since new form

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