Lenovo IdeaPad 5 15ARE05 15.6'' Ryzen AMD 16Gb DDR4 3200Mhz 256Gb SSD - â‚¬490

Beersmith · 09-05-2020 10:01pm

Ordered from uk site Apr 12th, now says june 4th shipment, didn't order metal rest

bfa1509 · 09-05-2020 10:18pm

I got the shipping notification too - plastic palmrest.

Laptop will be going into quarantine for two weeks

Bikerman2019 · 10-05-2020 2:29am

On the extreme off-chance someone changes their mind about this, please let me know.

Many thanks

machiavellianme · 10-05-2020 8:57am

bfa1509 wrote: »

I got the shipping notification too - plastic palmrest.

Laptop will be going into quarantine for two weeks

Why? It's not going to be sneezing on you.

hazbot · 11-05-2020 11:08am

Weird, just got an email from Lenovo to say that some part of my order was delayed and my new shipping date would be May 11th...

Funny thing is, my order already shipped last Saturday and is on the way.

p15574 · 11-05-2020 11:16am

hazbot wrote: »

Weird, just got an email from Lenovo to say that some part of my order was delayed and my new shipping date would be May 11th...

Funny thing is, my order already shipped last Saturday and is on the way.

Odd alright. What does the shipping link in the shipping email say? Mine (UPS) says it has moved from Hefei on May 9 to Shanghai on May 10. Maybe it's something that can be sent separately, like the USB-C power cable.

hazbot · 11-05-2020 11:18am

p15574 wrote: »

Mine (UPS) says it has moved from Hefei on May 9 to Shanghai on May 10. Maybe it's something that can be sent separately, like the USB-C power cable.

Yes my tracking says the same. The Lenovo shipping status page also says estimated delivery on May 11th which was a bit ambitious

jasonhn · 11-05-2020 11:21am

lol, mine has moved to delivery on the 11th also, some speedy transit from Shanghai is required! Santa must work for UPS during the summer months

The Ayatolla · 11-05-2020 11:32am

Ignore Lenovo's prediction of May 11.

I'd say May 13 at earliest for anyone in Ireland. And that would be very optimistic.

ImARebel · 11-05-2020 11:58am

Mine is also shipped, arrival date of the 19th yippee

Lord Spence · 11-05-2020 12:28pm

anyones shipped with the metal palmrest?

Nigel Fairservice · 11-05-2020 1:05pm

I got my delay email today. Expected shipping date changed from 29/05 to 25/05 though.

maddog1983 · 12-05-2020 4:44am

expected delivery by 9pm friday 15th happy days!!shipped on 9th

BeansBeans · 12-05-2020 9:09am

Was anyone able to contact Lenovo customer support? The chat is constantly "at capacity or unavailable" and the email contact form is broken.

The Ayatolla · 12-05-2020 11:53am

Delivery estimate Friday. Spent a few hours awaiting customs clearance.

That's the weekend gone then

Kolido · 12-05-2020 12:38pm

This looks like a decent deal for those who missed out here.

I'm not familiar with the site or if there are hidden charges, might be worth a look though

https://www.elcorteingles.es/electronica/A34286659-portatil-hp-15s-eq0008ns-amd-ryzen-7-16-gb-512-gb-ssd-amd-radeon-vega-freedos-sin-sistema-operativo/?aff_id=2118094&dclid=CK_fxoqHrukCFQSGewodu6kIdw

dos29 · 12-05-2020 1:02pm

Kolido wrote: »

This looks like a decent deal for those who missed out here.

I'm not familiar with the site or if there are hidden charges, might be worth a look though

https://www.elcorteingles.es/electronica/A34286659-portatil-hp-15s-eq0008ns-amd-ryzen-7-16-gb-512-gb-ssd-amd-radeon-vega-freedos-sin-sistema-operativo/?aff_id=2118094&dclid=CK_fxoqHrukCFQSGewodu6kIdw

Not too shabby in fairness, but should be noted it's the old 3 Series Ryzens, a 3700, as opposed to the new 4 series ones in the Lenovos.

Ryath · 12-05-2020 1:05pm

Yea there's a big jump in performance.
https://cpu.userbenchmark.com/Compare/AMD-Ryzen-7-4700U-vs-AMD-Ryzen-7-3700U/m1105478vsm765724

No email from them but the online tracker said yesterday it was meant to ship today. This has now jumped to the 31st of May!

Lord Spence · 12-05-2020 1:16pm

I still don't have an e-mail or a ship date not good. Metal palm rest here though :-/

JazzyJ · 12-05-2020 4:13pm

Lord Spence wrote: »

I still don't have an e-mail or a ship date not good. Metal palm rest here though :-/

Same!

johndoe77ie · 12-05-2020 5:17pm

Lord Spence wrote: »

I still don't have an e-mail or a ship date not good. Metal palm rest here though :-/

Same

BJG524 · 12-05-2020 6:52pm

Mine down or delivery Friday too

Its currently still in China though so not sure how Friday can happen

Zardoz · 12-05-2020 6:56pm

BJG524 wrote: »

Mine down or delivery Friday too

Its currently still in China though so not sure how Friday can happen

UPS could easily get it from China to your door within 24 hours if they wanted.

AIRMiNet · 13-05-2020 12:04am

Did anyone else get a refund, got a shipping notification with tracking number, blocked bank card and got a free laptop?

machiavellianme · 13-05-2020 7:34am

Zardoz wrote: »

UPS could easily get it from China to your door within 24 hours if they wanted.

They've been and gone from Incheon in Korea now. Where to next?

Doff · 13-05-2020 9:56am

machiavellianme wrote: »

They've been and gone from Incheon in Korea now. Where to next?

My moneys on Istanbul

jasonhn · 13-05-2020 11:58am

I'm going to guess Kazakhstan

The Ayatolla · 13-05-2020 12:06pm

Cologne then Tamworth, and on to Shannon/Dublin.

BJG524 · 13-05-2020 6:39pm

Has arrived in Germany

machiavellianme · 13-05-2020 6:40pm

machiavellianme wrote: »

They've been and gone from Incheon in Korea now. Where to next?

Doff wrote: »

My moneys on Istanbul

jasonhn wrote: »

I'm going to guess Kazakhstan

The Ayatolla wrote: »

Cologne then Tamworth, and on to Shannon/Dublin.

And the winner is Koeln, they're getting closer!

Zardoz · 13-05-2020 7:09pm

machiavellianme wrote: »

And the winner is Koeln, they're getting closer!

Yes, Cologne is the European headquarters of UPS .

The Ayatolla · 14-05-2020 12:38am

Friday it is then lads. UPS don't do weekends over here for this ship method so it'll be Monday otherwise.

extremehalo · 14-05-2020 5:33am

The Ayatolla wrote: »

Friday it is then lads. UPS don't do weekends over here for this ship method so it'll be Monday otherwise.

Well they are in Dublin this morning at 4.34 might be some hope today if not definitely tomorrow!

14-05-2020 7:36am

mine, which had been pushed out to june 9th, is now showing as shipping tomorrow and arriving 24th woohoo

McMurphy · 14-05-2020 7:37am

Deleted User wrote: »

mine, which had been pushed out to june 9th, is now showing as shipping tomorrow and arriving 24th woohoo

Metal palm rest?

XsApollo · 14-05-2020 8:04am

So have to go about download and installing windows When it arrives.

Any expert here care to post up exactly how to do it when they get a chance.?

Have a windows 10 ( I think ) key from a broken laptop I presume that will do?

p15574 · 14-05-2020 8:47am

Not sure about the key, I think they lock it in to a CPU id, though maybe you can ask them to "move" it. Someone else here might know better.
You can create a bootable USB with the tool from Microsoft - click "Download tool now" and run the program. It downloads a Windows image and sets up the USB key. You just need to ensure the new machine has its BIOS set to boot from USB.

Doff · 14-05-2020 9:15am

Use the tool linked above and buy one of the keys from ebay for 3 euro that was linked a bit back.

Tool linked above:
https://www.youtube.com/watch?v=gLfnuE1unS8

For the key you just get sent one via email after you purchase, then just put it in the activation popup when you start windows.

14-05-2020 11:55am

McMurphy wrote: »

Metal palm rest?

no, the plastic one

no idea what caused the delay in the first place tbh

McMurphy · 14-05-2020 12:02pm

Deleted User wrote: »

no, the plastic one

no idea what caused the delay in the first place tbh

Cheers - I sadly missed this offer because quite frankly I didn't really need one (at the time) I'm currently in the process of doing an assignment that requires a fair bit of laptop use, and it's becoming more and more evident that i actually do need a new one my near ten year old Asus K43U is on its last legs.

A poster on here *might* be receiving both a metal palm rest model and plastic one and has offered one at cost.

So fingers crossed, otherwise I'm going to buy online.

Jolt2007 · 14-05-2020 2:08pm

Slight progress with my metal build at last. Green progress bar has moved slightly and it says it's released to manufacturing. No expected shipping or delivery date yet though.

johndoe77ie · 14-05-2020 3:01pm

Jolt2007 wrote: »

Slight progress with my metal build at last. Green progress bar has moved slightly and it says it's released to manufacturing. No expected shipping or delivery date yet though.

What date did you order??

Lord Spence · 14-05-2020 3:24pm

Rang Lenovo today 20mins on the phone to be told we dont have a ship date for you yet which is exactly what my order status told me, metal palm rest here

BeansBeans · 14-05-2020 4:26pm

Ordered mine on the 30th (metal palmrest), still no progress beyond order received on the bar. Got an obvious fobbing off email from Lenovo CS yesterday, slow response, they pretty much ignored my email content and said that it is being prepared for shipping. I don't believe a word of it. At this stage I think I'd rather pay more for a laptop and not be messed around.

Just to update: Another response; an extremely condescending response. That my order is a custom one (thanks, i would never have guessed) and it takes 2 - 3 weeks to build this order. Give us more time. No transparency or communication. I just want to know will I be waiting until June or July but they wont even tell me that much.

extremehalo · 14-05-2020 11:01pm

BeansBeans wrote: »

Ordered mine on the 30th (metal palmrest), still no progress beyond order received on the bar. Got an obvious fobbing off email from Lenovo CS yesterday, slow response, they pretty much ignored my email content and said that it is being prepared for shipping. I don't believe a word of it. At this stage I think I'd rather pay more for a laptop and not be messed around.

Just to update: Another response; an extremely condescending response. That my order is a custom one (thanks, i would never have guessed) and it takes 2 - 3 weeks to build this order. Give us more time. No transparency or communication. I just want to know will I be waiting until June or July but they wont even tell me that much.

To be fair it did say up to 3/4 weeks for shipping when we were ordering..

BeansBeans · 14-05-2020 11:35pm

extremehalo wrote: »

To be fair it did say up to 3/4 weeks for shipping when we were ordering..

It was 2 - 3 weeks when I ordered it (which made me hesitate). It's obviously a lack of supply of a part so they may as well be transparent and give some idea of timeline. I could have reordered with standard palmrest. It's not a lot to ask to have some modicum of customer support.

I'm not being unreasonable querying a total lack of progress on the order/info after two weeks.

JazzyJ · 14-05-2020 11:41pm

BeansBeans wrote: »

It was 2 - 3 weeks when I ordered it (which made me hesitate). It's obviously a lack of supply of a part so they may as well be transparent and give some idea of timeline. I could have reordered with standard palmrest. It's not a lot to ask to have some modicum of customer support.

I'm not being unreasonable querying a total lack of progress on the order/info after two weeks.

Ordered mine on the 24th and in the same boat.

dos29 · 15-05-2020 6:48am

I have released to manufacturing this morning.
4500U, 2.6mm screen, metal palmrest and 95W USB C charger.
Hopefully it's not just to fake that things are happening within 3 week timeframe as today is exactly 3 weeks since order confirmed, Apr 24th.

PaulKK · 15-05-2020 8:31am

Just FYI, the 14 inch Intel that I ordered with metal palmrest which got cancelled said released to manufacturing also.

I have reordered this 15 inch AMD version last week (only plastic palmrest available), it's saying late June shipping for me, I got a delay email also.

BJG524 · 15-05-2020 8:48am

Mine out for delivery today acc to tracking

Lenovo IdeaPad 5 15ARE05 15.6'' Ryzen AMD 16Gb DDR4 3200Mhz 256Gb SSD - â‚¬490

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