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UPC Cisco EPC3925: Enabling True Bridge Mode - A Simple How-to Guide

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Comments

  • #502
    cruhoortwunk
    Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    I wonder what happens if I download and install firmware from the Thompson/Technicolor site?
    Would that balls it up for UPC?


  • #503
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    cruhoortwunk wrote: »
    I wonder what happens if I download and install firmware from the Thompson/Technicolor site?
    Would that balls it up for UPC?
    Is there even an option to do so? I seriously doubt that they'd leave that available on purpose!

    I wouldn't even attempt it because it could feck it up where authenticating with UPC is concerned.


  • #504
    freeq
    Registered Users Posts: 8 ✭freeq


    Leiva wrote: »
    Ok new modem arrived and sure enough it's the TC7200.

    I called UPC and asked about bridge mode being available and a nice guy checked it out for me and said it is not available, but that's not to say it will never be available and could be something in the next firmware release.

    I asked about getting a 3925 as a replacement (I have just invested in a very good router so really need to bridge the modem) and the really nice guy said that if I told him that I had devices that only use WEP then he would swap for a 3925, as the TC7200 doesn't do WEP encryption or is having problems communicating with WEP devices.

    I don't have any WEP devices but the guy gave me a heads up, so this might be an option for some of you guys.

    Signed up for UPC and got the TC7200 earlier in the week. Configuration on it is very limited no Bridge mode, no DynDNS support, couldn't see port forwarding, very scabby. I rang and explained I am having issues with WiFi (I genuinely wasn't having much luck with it) and also running my own subnet so won't be able to connect without DynDNS and Port Forwarding - could I get this sleek new brick replaced for 3925. Tech said he's taking that I have old PC running WEP and Technicolor doesn't support WEP. They need to send someone out to replace the modem so will post an update early next week.

    I will hook up my old laptop when they arrive - just in case..


  • #505
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    freeq wrote: »
    Signed up for UPC and got the TC7200 earlier in the week. Configuration on it is very limited no Bridge mode, no DynDNS support, couldn't see port forwarding, very scabby. I rang and explained I am having issues with WiFi (I genuinely wasn't having much luck with it) and also running my own subnet so won't be able to connect without DynDNS and Port Forwarding - could I get this sleek new brick replaced for 3925. Tech said he's taking that I have old PC running WEP and Technicolor doesn't support WEP. They need to send someone out to replace the modem so will post an update early next week.

    I will hook up my old laptop when they arrive - just in case..
    Yeah, I've seen the WEP thing mentioned in the last few days elsewhere on Boards. All you have to do is agree that your network adapter is ancient and you need WEP support. I'd get in quick, because it's likely that the EPC3925 is in limited supply if they're now only getting TC2700 routers in, so hopefully they don't run out!

    Who'd have thought, the EPC3925 is the preferred device of choice for UPC customers. :D


  • #506
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Not sure how you will get on, as they have point blank refused to replace my TC7200 with a 3925:(


  • #507
    freeq
    Registered Users Posts: 8 ✭freeq


    DECEiFER wrote: »
    Yeah, I've seen the WEP thing mentioned in the last few days elsewhere on Boards. All you have to do is agree that your network adapter is ancient and you need WEP support. I'd get in quick, because it's likely that the EPC3925 is in limited supply if they're now only getting TC2700 routers in, so hopefully they don't run out!

    Who'd have thought, the EPC3925 is the preferred device of choice for UPC customers. :D

    They are sending someone out next week. I am hoping they will just drop it over but have to be clever about it, don't want to loose this chance.
    white_westie wrote: »
    Not sure how you will get on, as they have point blank refused to replace my TC7200 with a 3925:(

    What you mean ? Have you already tried this?


  • #508
    gavmcg92
    Registered Users, Registered Users 2 Posts: 5,317 ✭✭✭gavmcg92


    freeq wrote: »
    They are sending someone out next week. I am hoping they will just drop it over but have to be clever about it, don't want to loose this chance.



    What you mean ? Have you already tried this?

    Guys from UPC on the forum are just plain refusing to replace any of their modems.


  • #509
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    What you mean ? Have you already tried this?

    See my thread here
    http://www.boards.ie/ttfthread/2056953267

    I have only ever had a modem from UPC, and supplied my own routers.
    When I upgraded I got the TC7200 which as you know is a modem/router with limited control over.

    But, see how you get on, and stick to your reasons for looking for a change.
    Post back on how you get on.


  • #510
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    white_westie wrote: »
    See my thread here
    http://www.boards.ie/ttfthread/2056953267

    I have only ever had a modem from UPC, and supplied my own routers.
    When I upgraded I got the TC7200 which as you know is a modem/router with limited control over.

    But, see how you get on, and stick to your reasons for looking for a change.
    Post back on how you get on.
    How are you getting on with DMZ'ing to at least gain some control back?

    Did you also sort your DNS issue?


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  • #511
    freeq
    Registered Users Posts: 8 ✭freeq


    white_westie wrote: »
    See my thread here
    http://www.boards.ie/ttfthread/2056953267

    I have only ever had a modem from UPC, and supplied my own routers.
    When I upgraded I got the TC7200 which as you know is a modem/router with limited control over.

    But, see how you get on, and stick to your reasons for looking for a change.
    Post back on how you get on.

    I am switching over from land line internet and was able to set it up to all my needs so if UPC refuse to give me workable router/modem. I will (sadly) ask to cancel the service altogether.


  • #512
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    DECEiFER wrote: »
    Who'd have thought, the EPC3925 is the preferred device of choice for UPC customers. :D

    True, but the problem I see with looking for a 3925 now, is that it will solve the problem for one individual, but the longer term solution would be to have a more standard modem/router available to everyone, and let them decide what mode to run it in.

    If upc are supplying the TC7200 as standard, how long will they keep stock of the 3925's - what happens when your 3925 dies.


  • #513
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    freeq wrote: »
    I am switching over from land line internet and was able to set it up to all my needs so if UPC refuse to give me workable router/modem. I will (sadly) ask to cancel the service altogether.

    There is a link to a translated manual somewhere here, just cannot find it.
    Think its from a upc.ro site. When I looked through it, it seemed to match what options are available on the Irish model.
    Have a look through it, and see if what you are looking to use is available.
    The routing options are very sparse compared to any decent router.


  • #514
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    white_westie wrote: »
    True, but the problem I see with looking for a 3925 now, is that it will solve the problem for one individual, but the longer term solution would be to have a more standard modem/router available to everyone, and let them decide what mode to run it in.

    If upc are supplying the TC7200 as standard, how long will they keep stock of the 3925's - what happens when your 3925 dies.
    Or worse still, isn't the new Horizon TV box supposed to be an all-in-one device that's also a modem/router? If so, and if they just end up supplying those in the future, we'll have even less control to look forward to. :(


  • #515
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    All-in-one Horizon box is currently not for me yet (and maybe never).
    I think people will only realise the shortcomings of the setup once they have it, and then it might be too late.
    Don't think it will work for broadband active families - imagine having to reboot the box regularly and killing all the active ps3/wii/xbox/laptop/phones.:eek:


  • #516
    gavmcg92
    Registered Users, Registered Users 2 Posts: 5,317 ✭✭✭gavmcg92


    white_westie wrote: »
    All-in-one Horizon box is currently not for me yet (and maybe never).
    I think people will only realise the shortcomings of the setup once they have it, and then it might be too late.
    Don't think it will work for broadband active families - imagine having to reboot the box regularly and killing all the active ps3/wii/xbox/laptop/phones.:eek:

    Yeah. All in one, although desireable for a lot of things, this is not one of them. Will not be upgrading as soon as it comes out. Maybe if they enable bridge but I doubt that.


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  • #517
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    From reading through posts here, I think you can have your horizon box configured to be in client mode - consolidated mode I think its called.
    Modem and some router functions are disabled, so it just acts like an wireless access point and simple switch. It is then connected to your upc supplied modem which handles the main router and modem functions.
    Also think there might be some issues with using the network media features if its not connected correctly.

    My understanding on how these boxes work is that having bridge mode available would be pointless as they need to be connected to a network to function.
    No point in having it running as a modem, to connect it to a router, to then connect back to the box so that its connected to the network.


  • #518
    gavmcg92
    Registered Users, Registered Users 2 Posts: 5,317 ✭✭✭gavmcg92


    white_westie wrote: »
    From reading through posts here, I think you can have your horizon box configured to be in client mode - consolidated mode I think its called.
    Modem and some router functions are disabled, so it just acts like an wireless access point and simple switch. It is then connected to your upc supplied modem which handles the main router and modem functions.
    Also think there might be some issues with using the network media features if its not connected correctly.

    My understanding on how these boxes work is that having bridge mode available would be pointless as they need to be connected to a network to function.
    No point in having it running as a modem, to connect it to a router, to then connect back to the box so that its connected to the network.

    Yeah that's true. So long as I can use my own router I will be happy.


  • #519
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    gavmcg92 wrote: »
    Yeah that's true. So long as I can use my own router I will be happy.

    I suppose the different n/w configurations could be

    a) all-in-one horizon box

    b) upc modem/router/phone -> horizon box

    c) upc modem/phone -> customer router -> horizon box


    option a) would probably be the standard install
    option b) maybe for customers upgrading to horizon, but upc would probably push for a)
    option c) well :eek::(


  • #520
    freeq
    Registered Users Posts: 8 ✭freeq


    white_westie wrote: »
    See my thread here
    http://www.boards.ie/ttfthread/2056953267

    I have only ever had a modem from UPC, and supplied my own routers.
    When I upgraded I got the TC7200 which as you know is a modem/router with limited control over.

    But, see how you get on, and stick to your reasons for looking for a change.
    Post back on how you get on.

    Done and dusted, got it replaced with EPC3925 so thats the end of it hopefully.
    So now I can use WEP :D


  • #521
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Did they send you one for a self install, or did you they send out an engineer with the 3925?
    If they did, did he check out your wep story..., or just replace the boxes?
    Assume he took the 7200 away!


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  • #522
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    freeq wrote: »
    Done and dusted, got it replaced with EPC3925 so thats the end of it hopefully.
    So now I can use WEP :D
    Ah yes, the ol' WEP. How's that goin' for ya? ;)


  • #523
    freeq
    Registered Users Posts: 8 ✭freeq


    white_westie wrote: »
    Did they send you one for a self install, or did you they send out an engineer with the 3925?
    If they did, did he check out your wep story..., or just replace the boxes?
    Assume he took the 7200 away!

    Engineer came out but it I had to explain all over again as if they only told him there is a problem with the connection. He initially wanted to see that WEP option (wasnt aware) in 7200 isnt available and then just brought 3925 and said he's swapping and taking 7200.


  • #524
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Happy days then:D


  • #525
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    returning to this thread after a couple of months not following it

    I switched my EPC3925 to bridging mode using the original instructions as I was never offered the mode (not sure why).
    I have a Netgear N600 acting as my main router now.
    This has been running fine for a few months (thanks again DECEiFER).

    I've just been upgraded by UPC from 120MB to 150MB but this isn't being reflected by speedtest.net or the UPC speed test.

    Have logged a post in the UPC forum but would having it in this "hacked" bridge mode have anything to do with it?


  • #526
    gavmcg92
    Registered Users, Registered Users 2 Posts: 5,317 ✭✭✭gavmcg92


    frash wrote: »
    returning to this thread after a couple of months not following it

    I switched my EPC3925 to bridging mode using the original instructions as I was never offered the mode (not sure why).
    I have a Netgear N600 acting as my main router now.
    This has been running fine for a few months (thanks again DECEiFER).

    I've just been upgraded by UPC from 120MB to 150MB but this isn't being reflected by speedtest.net or the UPC speed test.

    Have logged a post in the UPC forum but would having it in this "hacked" bridge mode have anything to do with it?

    Just a quick off topic question. Did you contact them regarding the free upgrade or did they contact you. I should be in line for an upgrade to 100Mb by the end of this month/early next month.


  • #527
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    gavmcg92 wrote: »
    Just a quick off topic question. Did you contact them regarding the free upgrade or did they contact you. I should be in line for an upgrade to 100Mb by the end of this month/early next month.

    They contacted me


  • #528
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    frash wrote: »
    returning to this thread after a couple of months not following it

    I switched my EPC3925 to bridging mode using the original instructions as I was never offered the mode (not sure why).
    I have a Netgear N600 acting as my main router now.
    This has been running fine for a few months (thanks again DECEiFER).

    I've just been upgraded by UPC from 120MB to 150MB but this isn't being reflected by speedtest.net or the UPC speed test.

    Have logged a post in the UPC forum but would having it in this "hacked" bridge mode have anything to do with it?

    The so called hack is not really a hack as such, in that all it did was enable a menu option that UPC Ireland for some unknown reason decided to hide from you. The option is fully supported by the hardware, and it should have nothing to do with restricting speed.

    The speed could be restricted by upc themselves (your profile not updated yet), or your router or cabling.
    You could test the real speed of your connection, by disconnecting your router from the epc3925 and connecting your pc using a wired connection to the 3925. Run speedtests again and see what you get.


  • #529
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    white_westie wrote: »
    The so called hack is not really a hack as such, in that was enable a menu option that UPC Ireland for some unknown reason decided to hide from you. The option is fully supported by the hardware, and it should have nothing to do with restricting speed.

    The speed could be restricted by upc themselves (your profile not updated yet), or your router or cabling.
    You could test the real speed of your connection, by disconnecting your router from the epc3925 and connecting your pc using a wired connection to the 3925. Run speedtests again and see what you get.

    Thanks for the info
    Can I plug my pc straight into the 3925 when it's in bridged mode or do I need to return it to "regular" mode?

    Am also going to buy a couple of cat6 cables just to rule that it as I'm using cat5e now but one is looking a bit battered.


  • #530
    miticus
    Registered Users Posts: 9 ✭miticus


    frash wrote: »
    Thanks for the info
    Can I plug my pc straight into the 3925 when it's in bridged mode or do I need to return it to "regular" mode?

    Am also going to buy a couple of cat6 cables just to rule that it as I'm using cat5e now but one is looking a bit battered.

    You can plug the pc into 3925 while in bridged-mode. You will get a public IP address, so be sure to have the firewall turned on without exceptions and an antivirus program active and up-to-date.


  • #531
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    miticus beat me to it about firewall and getting a public address when connected to 3925.
    As regards cabling, cat5e will do gigabit speeds, so unless its really bad, then I would be in no rush to replace them. All you need is one decent cable to verify what speed you are actually getting at the 3925.
    If its 150MB, then you need to look local, if not its a upc problem.


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  • #532
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    Hey frash,

    My guess like the guys above would be that UPC hasn't upgraded you yet. But to be sure of that, hook up directly to the EPC in both Bridge and Router mode with a Cat5e and test your speed using the UPC Speed Test (the servers on SpeedTest.net are a bit nasty when it comes to our quick connections).


  • #533
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    DECEiFER wrote: »
    Hey frash,

    My guess like the guys above would be that UPC hasn't upgraded you yet. But to be sure of that, hook up directly to the EPC in both Bridge and Router mode with a Cat5e and test your speed using the UPC Speed Test (the servers on SpeedTest.net are a bit nasty when it comes to our quick connections).

    Thanks for the info all.
    Just tried it directly into the router and there was no change in speed.
    Just ordered two CAT6 cables as I know that's one of the first things they'll ask me to try if I ring them.

    UPC rep on here said all looked ok with my line & I was to ring "the tech guys" so will do that once I get to try the new cables.


  • #534
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    frash wrote: »
    Thanks for the info all.
    Just tried it directly into the router and there was no change in speed.
    Just ordered two CAT6 cables as I know that's one of the first things they'll ask me to try if I ring them.

    UPC rep on here said all looked ok with my line & I was to ring "the tech guys" so will do that once I get to try the new cables.
    If they would tell you to get CAT6, they should lose their jobs and make room for people who actually know a thing or two. CAT5e over short distances (ie. cabling a home) is more than sufficient for the job. I've tried CAT6, I have a cable or two lying around, there really is no difference. I was on 150Mb for a brief while during February this year and my current CAT5e cables worked perfectly, I was truckin' full speed ahead. My EPC3925 was also in Bridge mode throughout.

    Whatever your problem is, it's not going to be solved by replacing CAT5e with CAT6 cables, unless your CAT5e cables are damaged.


  • #535
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    DECEiFER wrote: »
    If they would tell you to get CAT6, they should lose their jobs and make room for people who actually know a thing or two. CAT5e over short distances (ie. cabling a home) is more than sufficient for the job. I've tried CAT6, I have a cable or two lying around, there really is no difference. I was on 150Mb for a brief while during February this year and my current CAT5e cables worked perfectly, I was truckin' full speed ahead. My EPC3925 was also in Bridge mode throughout.

    Whatever your problem is, it's not going to be solved by replacing CAT5e with CAT6 cables, unless your CAT5e cables are damaged.

    One of the CAT5e cables looks a bit battered.
    I know CAT5e should do the job but I just got CAT6 when buying - they were under €3 each as I only bought 1m of each.


  • #536
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    frash wrote: »
    One of the CAT5e cables looks a bit battered.
    I know CAT5e should do the job but I just got CAT6 when buying - they were under €3 each as I only bought 1m of each.
    Ah, I suppose it can't hurt then.

    Have you logged into MyUPC to see what products you have on your account? Assuming it' up-to-date, it should say if you have 150Mb broadband.


  • #537
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    On the issue of cat5e/cat6 cables, just checked the cable supplied with the TC7200 router and its only a cat5e.
    So if you are testing speeds use that upc supplied cable.
    If upc talk about requiring a cat6 cable, then ask them why they are not supplying one with the router!


  • #538
    mcbert
    Registered Users, Registered Users 2 Posts: 460 ✭✭mcbert


    And Cat5e is fine for 1Gbps networks. No way you need Cat6 for only 150Mbps - that stuff will do 10Gpbs over short distances.


  • #539
    loki7777
    Registered Users Posts: 1,158 ✭✭✭loki7777


    Can i ask you a question i have a bridge mode in cisco menu - that one is not good enough and i still have to inject code(i asume that will be the TRUE bridge mode?) or they changed something in the meantime?
    Just asking because i am getting tomorrow netgear from argos.

    And do i have to use wan or lan port to connect it or actually lan port 1 from cisco and wan from netgear - if there is any(the yellow port?)?


  • #540
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    loki7777 wrote: »
    Can i ask you a question i have a bridge mode in cisco menu - that one is not good enough and i still have to inject code(i asume that will be the TRUE bridge mode?) or they changed something in the meantime?
    Just asking because i am getting tomorrow netgear from argos.

    And do i have to use wan or lan port to connect it or actually lan port 1 from cisco and wan from netgear - if there is any(the yellow port?)?

    Don't have one myself, but if you can see a menu option for Bridge mode, then all you have to do is select it.
    To connect the 2 devices together, connect wan port of new router to lan port on cisco 3925, and you should be good to go.


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  • #541
    gunio
    Registered Users Posts: 3 ✭gunio


    Hi there from Poland.
    This is great thread, however not relevant anymore. Have tried these instructions:
    1. Disconnect the coaxial cable from the modem;
    2. Do a factory pin reset;
    3. Boot the modem up with just the LAN cable plugged in (not necessary if you're using WiFi, so long as you can connect to it);
    4. See if the "Working Mode" options appear on the "Administration > Management" page now;
    5. If not, try the HTML injection method;
    6. Select "Bridged Only" and then hit "Save Settings."

    And it does not help. Looks like EPC3925 comes with the UPC-made firmware already in the box. The 403 Forbidden is somehow not an error but just plain simple HTML page with black bacground and white font.

    UPC in Poland would not give me an option to put it in Bridge mode neither to choose any other modem without router.
    Sad.:(


  • #542
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    gunio wrote: »
    Hi there from Poland.
    This is great thread, however not relevant anymore. Have tried these instructions:
    1. Disconnect the coaxial cable from the modem;
    2. Do a factory pin reset;
    3. Boot the modem up with just the LAN cable plugged in (not necessary if you're using WiFi, so long as you can connect to it);
    4. See if the "Working Mode" options appear on the "Administration > Management" page now;
    5. If not, try the HTML injection method;
    6. Select "Bridged Only" and then hit "Save Settings."

    And it does not help. Looks like EPC3925 comes with the UPC-made firmware already in the box. The 403 Forbidden is somehow not an error but just plain simple HTML page with black bacground and white font.

    UPC in Poland would not give me an option to put it in Bridge mode neither to choose any other modem without router.
    Sad.:(


    If this threads guide isnt working try the unofficial method with a DMZ in my thread. Its not perfect, but it functions pretty well.


  • #543
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    gunio wrote: »
    Hi there from Poland.
    This is great thread, however not relevant anymore. Have tried these instructions:
    1. Disconnect the coaxial cable from the modem;
    2. Do a factory pin reset;
    3. Boot the modem up with just the LAN cable plugged in (not necessary if you're using WiFi, so long as you can connect to it);
    4. See if the "Working Mode" options appear on the "Administration > Management" page now;
    5. If not, try the HTML injection method;
    6. Select "Bridged Only" and then hit "Save Settings."

    And it does not help. Looks like EPC3925 comes with the UPC-made firmware already in the box. The 403 Forbidden is somehow not an error but just plain simple HTML page with black bacground and white font.

    UPC in Poland would not give me an option to put it in Bridge mode neither to choose any other modem without router.
    Sad.:(
    It seems as if UPC in some regions has rolled out a firmware with the actual functionality disabled in place of a phony redirect, since you say it's not a genuine HTTP-generated error.

    It's a pity and I don't think there's anything you can do about it except either call UPC up and ask them to switch it for you on their end (they can definitely still do this, if they're willing to as evidenced on page 32 with UPC Romania) or head over to ED E's thread to follow his DMZ guide, here:

    http://www.boards.ie/vbulletin/showthread.php?t=2056684993


  • #544
    gunio
    Registered Users Posts: 3 ✭gunio


    Cheers, thanks for that. I will give it a try.
    EDIT: well, it's much better now - instead 25 Mbit /s, I get around 50 Mbit/s on my ASUS - RT-N10U with Tomato.
    Now how to get around double NATing and do proper port forwarding ?


  • #545
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    DECEiFER wrote: »
    Hey frash,

    My guess like the guys above would be that UPC hasn't upgraded you yet. But to be sure of that, hook up directly to the EPC in both Bridge and Router mode with a Cat5e and test your speed using the UPC Speed Test (the servers on SpeedTest.net are a bit nasty when it comes to our quick connections).

    Finally got around to doing the above with the new (more than required) CAT 6 cables.

    Connected directly to the router in both bridged & router modes I'm only getting 80 odd MBPs.

    I'll ring UPC tomorrow & pursue it further with them.

    Thanks


  • #546
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    frash wrote: »
    Finally got around to doing the above with the new (more than required) CAT 6 cables.

    Connected directly to the router in both bridged & router modes I'm only getting 80 odd MBPs.

    I'll ring UPC tomorrow & pursue it further with them.

    Thanks
    If it's on their speed test then they're more likely to listen to you. I get my full 100Mb/s on it (and when I had I had it, 150Mb/s) so there's no good reason why you shouldn't be getting full speed. Have you tried other computers and browsers?


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  • #547
    frash
    Registered Users, Registered Users 2 Posts: 2,580 ✭✭✭frash


    DECEiFER wrote: »
    If it's on their speed test then they're more likely to listen to you. I get my full 100Mb/s on it (and when I had I had it, 150Mb/s) so there's no good reason why you shouldn't be getting full speed. Have you tried other computers and browsers?

    Yeah tried their own speed test.
    Tried different browsers but not different PC - can't see it being that I was I was getting 120MBPs with no issues a couple of months ago.


  • #548
    gunio
    Registered Users Posts: 3 ✭gunio


    Just to update what I did. I rang UPC and said I want to resign from the contract (thanks to EU we have 10 days to cancel the contract if we sign up by phone or web). They agreed to switch EPC3925 to EPC3212 so I am relieved now.


  • #549
    demanufactured
    Closed Accounts Posts: 5,756 ✭✭✭demanufactured


    gunio wrote: »
    Just to update what I did. I rang UPC and said I want to resign from the contract (thanks to EU we have 10 days to cancel the contract if we sign up by phone or web). They agreed to switch EPC3925 to EPC3212 so I am relieved now.

    So they HAVE a standalone docsis3.0 cable modem ......


  • #550
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Yes, looks that way as long as you are in Poland!


  • #551
    DECEiFER
    Registered Users, Registered Users 2 Posts: 3,229 ✭✭✭DECEiFER


    Not bad, the EPC3212 is just the sort of device they need to keep for anyone who asks for a standalone modem.


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