Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Cross Pens

Options
1…1516182021…23

Comments

  • Options
    #512
    Asus X540L
    Registered Users Posts: 1,448 ✭✭✭Asus X540L


    What did you do to these poor pens to make them cross?


  • Options
    #513
    For Forks Sake
    Registered Users Posts: 11,487 ✭✭✭✭For Forks Sake


    And that's the end of that chapter.
    Your order has been updated with a status of Canceled.

    If you have questions about your order, you can email us at crossireland@cross.com.

    Dear Sir/Madam,

    We are very sorry to have to inform you that you order has pulled through with an error.
    Unfortunately, our system appears to have a technical issue and has applied more than one
    discount code to your order. (Just the Four :D )
    We are not sure how this can be possible as discount codes should not be stacked in this way and are working to resolve this.
    With this error being on your order we have had no alternative but to cancel this with immediate effect.
    This will also cancel any pending payment.
    Please feel free to order again, however please do not stack any codes as our system will only reject the order or this will cause a file error again.


  • Options
    #514
    81r2
    Registered Users Posts: 32 ✭81r2


    Ordered on 3 Jan, two pens; not engraved. Total €26. Sitting on the fence, waiting in hope for delivery. Email this evening from PayPal, AT Cross have returned €26. Around same time, Cross emailed; order cancelled as I stacked 3 codes.

    Thoroughly enjoyed the thread. Felt like I was at the Galway Races everyday, not knowing if I'd win, loose or have a faller.


  • Options
    #515
    davetherave
    Registered Users Posts: 3,361 ✭✭✭davetherave


    Ordered on the 4th. Total paid was €35ish through paypal. Had stacked the codes and got a refund two hours ago.

    It wasn't the system that had a technical issue and stacked the codes, it was me. :o

    Understandable really, something already reduced and then trying to get another 71% off if you used all four codes.

    Didn't really need a fancy pen anyway.... but have already ordered it again anyway with just the winter code this time they have on the banner of the website. :)


    Still a great bargain for those who got something, and I'm rooting for OP that they at least get their order :pac:


  • Options
    #516
    The Inbetween is mine
    Closed Accounts Posts: 1,705 ✭✭✭The Inbetween is mine


    Got my second cancellation email just there,
    that's all she wrote.....so to speak


  • Advertisement
  • Options
    #517
    Dublinstiofán
    Registered Users Posts: 2,190 ✭✭✭Dublinstiofán


    Rang them this morning. Order with stacked codes cancelled the other day. Other order with only one code will be shipped on Monday apparently so at least that’s something.


  • Options
    #518
    lawred2
    Registered Users Posts: 24,292 ✭✭✭✭lawred2


    I'm still waiting on that cancellation email


  • Options
    #519
    positron
    Registered Users Posts: 6,284 ✭✭✭positron


    Got the cancellation email as well.

    Who wants an English pen anyway? One day it will want to leave your desk, will block every attempt at fixing it, and will just fall off the desk leaving a puke trail of ink all over the carpet.

    I prefer Mont Blanc anyway.

    /rant.


  • Options
    #520
    blindsider
    Registered Users Posts: 2,017 ✭✭✭blindsider


    blindsider wrote: »
    So, I ordered on 05/01/21 and stacked 2 codes. Total order €30.

    No updates forthcoming and after several calls/emails etc I eventually got through to another dept this morning. A helpful person gave me 2 email addresses and I have just received a refund - in less than an hour!

    I don't think it's right to post the email addresses here, but I will PM anyone who wants them.

    If you 'Thank' this thread, I'll PM the email addresses to you later this evening.

    PM's sent - BOL!


  • Options
    #521
    Blanchy90
    Registered Users Posts: 849 ✭✭✭Blanchy90


    Order cancelled and got a refund today
    https://www.youtube.com/channel/UCDsaagYfEyTnhg-r209RCbQ?sub_confirmation=1




  • Advertisement
  • Options
    #522
    blastman
    Registered Users Posts: 5,450 ✭✭✭blastman


    Finally got a cancellation today after hearing absolutely nothing since the order was placed. I've been quite surprised at how badly Cross handled this, they really have gone downhill severely. Oh well, I'll know better in future....


  • Options
    #523
    E30M3
    Registered Users Posts: 312 ✭✭E30M3


    Your order has been updated with a status of Canceled.


    Phew for a minute there I was afraid my order might be Cancelled. Seriously though a basic spelling error on an e-mail designed to explain a tricky situation is a bit poor from a company that makes a living selling writing instruments.

    Top marks for entertainment value though over the last few weeks.


  • Options
    #524
    Cetyl Palmitate
    Registered Users Posts: 536 ✭✭✭Cetyl Palmitate


    Order status 'processing'.

    Jan 1 order. 3 pens. 1 discount code. Total value approx 60.

    Buying the same 3 items at current discounts is about 140.


  • Options
    #525
    lawred2
    Registered Users Posts: 24,292 ✭✭✭✭lawred2


    And there's the cancellation email

    Oh well.. at least I got one out of it


  • Options
    #526
    Shlippery
    Registered Users Posts: 2,255 ✭✭✭Shlippery


    Yea, Revolut funds were reverted two days ago and finally got my cancellation from my R2D2 order this morning.

    That's what I get for crossing the line and being a fraudulent code stacker I guess.

    That being said, I caved and dove back in to order again with a solo code because I'd got stupid fountain pens stuck in my head.

    Anyways, that's nearly the end of my January Cross saga. It's been a real ride. Thanks OP!

    Maybe I should email George and see if he'll ship out my legit order faster.


  • Options
    #527
    mr_edge_to_you
    Registered Users Posts: 3,029 ✭✭✭mr_edge_to_you


    Shlippery wrote: »
    Maybe I should email George and see if he'll ship out my legit order faster.

    Not all heroes wear capes


  • Options
    #528
    Bearcat1
    Banned (with Prison Access) Posts: 16 ✭Bearcat1


    Shlippery wrote: »
    Yea, Revolut funds were reverted two days ago and finally got my cancellation from my R2D2 order this morning.

    That's what I get for crossing the line and being a fraudulent code stacker I guess.

    That being said, I caved and dove back in to order again with a solo code because I'd got stupid fountain pens stuck in my head.

    Anyways, that's nearly the end of my January Cross saga. It's been a real ride. Thanks OP!

    Maybe I should email George and see if he'll ship out my legit order faster.


    The Bearcat is Impressed with this behaviour as Bearcat recognises the difficulty a Pleb has in resisting their nature.


  • Options
    #529
    Fann Linn
    Registered Users Posts: 7,774 ✭✭✭Fann Linn


    Got a Cross 10% discount code with my PTSB visa rewards yesterday. Deleted straight away as it appears this crowd might just be the pits when it comes to customer care judging by this thread.


  • Options
    #530
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    it's definitive

    Pens > boards


  • Options
    #531
    Bearcat1
    Banned (with Prison Access) Posts: 16 ✭Bearcat1


    Dublinstiofán wrote: »
    Rang them this morning. Order with stacked codes cancelled the other day. Other order with only one code will be shipped on Monday apparently so at least that’s something.

    Bearcat postulates that situation is far greater than you deserve.


  • Advertisement
  • Options
    #532
    tea and coffee
    Registered Users Posts: 1,823 ✭✭✭tea and coffee


    Ordered 2 personalised pens on 4th Jan. Emailed them on 10th to ask the story. Never heard anything back. The pre auth/pending had dropped off by then on my bank account.
    I didn't set up an account with Cross and the tracking check didn't work.
    I rang last week and she tried to put me through but after holding for a few mins the line went dead.
    Got my cancellation email earlier today.
    They were gifts and not an anticipated purchase so no loss but would be v reluctant to use ever again.
    I actually got 3Cross ball pens in Aldi or Lidl last year for€6 each which tells you a lot.


  • Options
    #533
    Dublinstiofán
    Registered Users Posts: 2,190 ✭✭✭Dublinstiofán


    Bearcat1 wrote: »
    Bearcat postulates that situation is far greater than you deserve.

    Dublinstiofán hypothesises that nobody cares what Bearcat postulates in any or all of your comments.


  • Options
    #534
    Blade
    Moderators, Business & Finance Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 4,499 Mod ✭✭✭✭Blade


    Bearcat1 wrote: »
    The Bearcat is Impressed with this behaviour as Bearcat recognises the difficulty a Pleb has in resisting their nature.

    Could The Bearcat stay on topic of bargains and stop talking gibberish please


  • Options
    #535
    dakar
    Registered Users Posts: 2,066 ✭✭✭dakar


    glasso wrote: »
    it's definitive

    Pens > boards

    The pen is mightier than the board?


  • Options
    #536
    limerickpat
    Registered Users Posts: 82 ✭✭limerickpat


    I just got the cancellation Email now. Stacked codes. No Ferrari pen for me.
    Damn you Cross Pens


  • Options
    #537
    Zimmerframe
    Registered Users Posts: 1,661 ✭✭✭Zimmerframe


    .

    I guess Joe Biden doesn't stack codes.



    Screenshot-2021-01-24-at-11-09-02.png


  • Options
    #538
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,841 Mod ✭✭✭✭whiterebel


    Made in China - now the rumours will start.....:D


  • Options
    #539
    thebiglad
    Registered Users Posts: 1,566 ✭✭✭thebiglad


    Got my cancellation email - 3 pens ordered on 4th, stacked codes.

    Oh well, I certainly be reordering, will stick with my uniballs:D


  • Options
    #540
    Bearcat1
    Banned (with Prison Access) Posts: 16 ✭Bearcat1


    Blade wrote: »
    Could The Bearcat stay on topic of bargains and stop talking gibberish please

    The Bearcat is always willing to educate the less fortunate and Beacat never judges a person for poor comprehension skills. Bearcat will elucidate for you anything you fail to grasp within reason of course.


  • Advertisement
  • Options
    #541
    mr_edge_to_you
    Registered Users Posts: 3,029 ✭✭✭mr_edge_to_you


    Nothing like a post from Bearcat to take the fun out of something.


Advertisement