Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Aritech cs350 house alarm

12357

Comments

  • #202
    cajetan
    Registered Users Posts: 20 ✭cajetan


    altor wrote: »
    It is the little white box. Open this and disconnect. Make sure you tape up the wires you disconnect.

    OK, thanks for that. I'll try tomorrow,

    Just to confirm though, The little white box is inside the control panel ?

    There is another white box completely separate to the control panel and above it. It seems that the siren is coming from this white box. So I presume I don't touch this one ?


  • #203
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    cajetan wrote: »
    OK, thanks for that. I'll try tomorrow,

    Just to confirm though, The little white box is inside the control panel ?

    There is another white box completely separate to the control panel and above it. It seems that the siren is coming from this white box. So I presume I don't touch this one ?

    It is the size of a sensor used on a window. Can be in the control panel or located beside it. Usually has a call monitoring sticker on it to, could of fallen off. This is where the noise is coming from.

    www.altor.ie



  • #204
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    If it is a monitoring indicator it will have 4 connections... + - and 2 tampers.
    Just disconnect the + and - and close back up.
    The tampers may still be connected.


  • #205
    DeborahMeaden
    Registered Users Posts: 16 ✭DeborahMeaden


    Can anyone tell me if the contacts can be unwired from the alarm system. I just had a fella out to replace the panel and keypad on my alarm. He was
    saying that these were shot. So he replaced them and charged me for that. Then when all this was done he told me that the contacts are not working, but that the sensors are. Can it be the case that all my contacts are not working? And were never. Ive just moved into the house so dont how it was setup. But apparently this was how it was.

    Thanks all,
    It's one of the aritech s350's


  • #206
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    DeborahMeaden wrote: »
    Can anyone tell me if the contacts can be unwired from the alarm system. I just had a fella out to replace the panel and keypad on my alarm. He was
    saying that these were shot. So he replaced them and charged me for that. Then when all this was done he told me that the contacts are not working, but that the sensors are. Can it be the case that all my contacts are not working? And were never. Ive just moved into the house so dont how it was setup. But apparently this was how it was.

    Thanks all,
    It's one of the aritech s350's

    The contacts would be wired in series with the shock sensor so if the sensor is working so should the contacts if wired in series.

    www.altor.ie



  • #207
    DeborahMeaden
    Registered Users Posts: 16 ✭DeborahMeaden


    altor wrote: »
    The contacts would be wired in series with the shock sensor so if the sensor is working so should the contacts if wired in series.

    Yeah that's what he was saying to me. They are wired in series but I just find it so hard to believe that all of the contacts would never have been working. If it was one or two I'd understand but all of them.

    And another thing that is adding to my confusion. this alarm was monitored by a monitoring company prior to us moving in. Would the company not have some sort of obligation to ensure the contacts work before monitoring the system?

    Thanks again for the replies. Good to get some feedback from the community.


  • #208
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    For a monitored alarm it should have been serviced regularly. It should also have been certified initially as up to the relevant standards standards


  • #209
    neilcccc
    Registered Users Posts: 1 ✭neilcccc


    Hi, could somebody please PM me that user manual & engineer manuals for the Aritech CS350?
    I've had a low battery light for ages now and it was only when the power went out a couple of nights ago that I had a problem. When the power came back on the system wouldn't take my normal code and the alarm wouldn't stop blaring, so I ended up just flipping the fuse switch to stop it. It was 0130.
    I've since found and used the default engineer code to set up my normal code again and it all seems fine except for the battery. It is a 12v 3.2ah battery but the one page wiring diagram I found inside the main box says 7ah, so I just to check that I'm getting the right thing before I get a replacement.
    Thanks!


  • #210
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I PMed you those.


  • Advertisement
  • #211
    DeborahMeaden
    Registered Users Posts: 16 ✭DeborahMeaden


    If it wasn't too much hassle could I get those manuals off ya as well?

    Thanks in advance,


  • #212
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you that manual.
    Any problems let us know..;)


  • #213
    cajetan
    Registered Users Posts: 20 ✭cajetan


    altor wrote: »
    It is the size of a sensor used on a window. Can be in the control panel or located beside it. Usually has a call monitoring sticker on it to, could of fallen off. This is where the noise is coming from.

    Hi I was away the weekend so didn't get a chance to reply on this,

    So I took another look at the control box and there is no monitoring buzzer that I can see so I don't think its a monitoring issue.

    I connected up the battery to the control box and the siren went off with a loud ear piercing sound. I disarmed the alarm with the keypad , the siren stopped and again I was left with this loud buzzing noise (though nowhere near as loud as the siren)

    I put my ear against the siren white box and it appears to be coming from this.

    So the siren is tripping correctly but when I disarm there is a buzzing noise that continues after the siren has stopped.

    Any ideas ?


  • #214
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    That box is the internal siren.. Can you disconnect the + & - from that and try again.


  • #215
    cajetan
    Registered Users Posts: 20 ✭cajetan


    KoolKid wrote: »
    That box is the internal siren.. Can you disconnect the + & - from that and try again.

    Hi, yes its the internal siren thats causing the problem.

    There is an external siren box on the wall outside but it is not connected (and never has been in the 8 years I've been there), I asked an alarm Engineer who service the alarm last year to look into it but he said that he could not safely access the existing external box as its over a porch extension. I don't know why/how the previous owner disconnected it.

    If I disconnect the internal siren then I'm sure this will solve the problem but the alarm won't be of much use.

    I generally use it for setting at night when we are there to alert me if anyone tries to break in as the internal siren is loud enough for that,


  • #216
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    cajetan wrote: »
    Hi, yes its the internal siren thats causing the problem.

    There is an external siren box on the wall outside but it is not connected (and never has been in the 8 years I've been there), I asked an alarm Engineer who service the alarm last year to look into it but he said that he could not safely access the existing external box as its over a porch extension. I don't know why/how the previous owner disconnected it.

    If I disconnect the internal siren then I'm sure this will solve the problem but the alarm won't be of much use.

    I generally use it for setting at night when we are there to alert me if anyone tries to break in as the internal siren is loud enough for that,

    The internal bell is gone faulty then. Easy to replace. You can either use a sound bomb or replace with an internal bell. Any of the suppliers here would have a replacement in stock.

    www.altor.ie



  • Advertisement
  • #217
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    DeborahMeaden wrote: »
    Yeah that's what he was saying to me. They are wired in series but I just find it so hard to believe that all of the contacts would never have been working. If it was one or two I'd understand but all of them.

    And another thing that is adding to my confusion. this alarm was monitored by a monitoring company prior to us moving in. Would the company not have some sort of obligation to ensure the contacts work before monitoring the system?

    Thanks again for the replies. Good to get some feedback from the community.

    Yes but if there was an issue with the contacts then the engineer rather than fault finding the sensors to find the fault disconnected them. Have come across this many a time.

    The thing is you don't know if it was agreed between the customer and the company to disconnect the contacts from the system just leaving the shocks enabled. I have come across this on many a time and it turns out one of the contacts is faulty and must of being causing false alarms so the company disconnected the contacts.

    www.altor.ie



  • #218
    Mayomc
    Registered Users Posts: 4 ✭Mayomc


    Hi I'm just looking for some help , I have moved into a house this week and there is an ariteck alarm in the house but I don't know the code to the alarm , is there a way to reset the alarm so that we can put our own code in and start using it ? Thanks in advance !


  • #219
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You could try a factory default, but you will have to reprogramme everything again. If you PM me who installed it I'll see can I get the engineer code for it.
    Have you tried the default engineer code 01278.


  • #220
    Mayomc
    Registered Users Posts: 4 ✭Mayomc


    Just tried it tonight , I think I have it sorted thanks a lot for your help ,)


  • #221
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Your welcome. Did the factory engineer code work. ?


  • Advertisement
  • #222
    uberalles
    Registered Users Posts: 836 ✭✭✭uberalles


    Hi can anyone send me a Aritech CS350 manual?

    Thanks


  • #223
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I PMed you that manual. If you need any help give us a shout.


  • #224
    Light Buzzyear
    Registered Users Posts: 7 ✭Light Buzzyear


    Hi Guys,

    You helped me out on some queries I had on a HKC unit some time ago on one of the threads here, and I greatly appreciated your help. I have another alarm related problem now that I need some help on. It's an Aritech CS350N.

    The symptoms of the problem were a dead keypad, after there previously having had a low battery warning light. I replaced the battery with a standard 12V 7 (or maybe it was a 7.2) aH unit, and that got everything back up and running fine again. The battery had been in about 7 years at that stage, so I didn't mind a battery replacement, and I didn't investigate it further. I didn't check the voltage on the battery leads with the battery removed while powered on to check if the correct charge was going to it...in retrospect I should have.

    Approx 6 weeks later my other half got the call to say that the external bell was ringing constantly (well lethargically whining rather than ringing normally) and the internal bell as ringing as normal. Again the keypad was completely dead. As it was during the night my other half went out, just cut the power and that silenced everything (without having to remove the battery).

    I can replace the battery again, that's not a problem, but I suspect there's something else going on, as in the root cause being it not re-charging properly. I can check the voltages etc. on the leads going to the battery, but beyond that e.g. checking rectifiers etc. I'm a bit out of my depth, and I won't have component specs for replacement items without first going there, getting the offending part spec, finding a source, ordering the part and returning then to fit it.

    The system bell timer also needs to be re-programmed I guess...I'm not sure if I'll need an engineer code for this system or whether the default will work. The original installer was Gard alarms.

    If there are any pointers you could give for me to try, or known problems with the CS350N that you could advise of, I'd greatly appreciate your help, but if a call-out is the best solution, perhaps you could advise of typical call out costs and ballpark components replacement cost for likely repairs?

    Many thanks.

    LB


  • #225
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Its really a matter of checking power starting ar the mains in,then the AC out of the power supply and power out of the panel & the battery leads.
    If the panel is getting power OK from the PSU and struggling with it after that it could be the rectifier , but realistically I would be looking at replacing the panel after that.


  • #226
    shannon82
    Registered Users Posts: 285 ✭✭shannon82


    Guys sorry does anybody have the c350 alarm book. We had the alarm set this morning and the housemate opened a window downstairs which triggered the alarm and we have had it going off all day. It says the box has been tampered with.

    Any ideas how to stop it we are going to see if we can get somebody to service it ASAP but I live in an estate so I'd say I'm not going to be popular. Can I take out the battery r will that stop it? It's now ring constantly for 15 mins and a break for 5 minutes


  • #227
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    shannon82 wrote: »
    Guys sorry does anybody have the c350 alarm book. We had the alarm set this morning and the housemate opened a window downstairs which triggered the alarm and we have had it going off all day. It says the box has been tampered with.

    Any ideas how to stop it we are going to see if we can get somebody to service it ASAP but I live in an estate so I'd say I'm not going to be popular. Can I take out the battery r will that stop it? It's now ring constantly for 15 mins and a break for 5 minutes

    I would suggest that you get onto your landlord to find out the code. You do realise what you are asking us?


  • #228
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    shannon82 wrote: »
    Guys sorry does anybody have the c350 alarm book. We had the alarm set this morning and the housemate opened a window downstairs which triggered the alarm and we have had it going off all day. It says the box has been tampered with.

    Any ideas how to stop it we are going to see if we can get somebody to service it ASAP but I live in an estate so I'd say I'm not going to be popular. Can I take out the battery r will that stop it? It's now ring constantly for 15 mins and a break for 5 minutes

    Have you the code for the alarm?


  • #229
    shannon82
    Registered Users Posts: 285 ✭✭shannon82


    Hi sorry yes I have the code for the alarm, however it was ringing constantly. A family friend came and took the fuse out if the alarm as we wouldn't have got any sleep.


  • #230
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Sorry , Im confused did your code not turn it off?


  • #231
    shannon82
    Registered Users Posts: 285 ✭✭shannon82


    No we input the code and the comment kept coming up bell tamper, as a result the external bell alarm kept going off throughout the day.looked at the box and somebody had written on the box that the last time the battery was changed was 2005

    The first time I seen that comment coming up was the day after st Stephan's day, the electricity had gone and we forgot to put in the code before we opened the front door. We eventually got it to stop though


  • Advertisement
  • #232
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Either the external bell is faulty or there is a poor connection between the bell and the panel.


  • #233
    dec1892
    Registered Users Posts: 45 ✭dec1892


    KoolKid wrote: »
    Either the external bell is faulty or there is a poor connection between the bell and the panel.

    Im getting the "low battery" and "bell tamper" message for my Aritech CS350N. Have it disconnected at the moment. Gonna buy a new battery tomoro and put it in. Will this likely fix the problem or does the "Bell Tamper" message suggest there could be a loose connection on the actual alarm box outside??

    By the way, when putting in the new battery, if I have the alarm switched off at the mains, does it matter what order I put in the battery and fuse when reconnecting everything?

    Thanks


  • #234
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    If the battery has run down so low it may cause the bell tamper if it's drawing too much power from the system.
    Whether you power it up on the battery or the mains first is irrelevant. It may take a few minutes for the low batter message to clear. This is normal.


  • #235
    dec1892
    Registered Users Posts: 45 ✭dec1892


    KoolKid wrote: »
    If the battery has run down so low it may cause the bell tamper if it's drawing too much power from the system.
    Whether you power it up on the battery or the mains first is irrelevant. It may take a few minutes for the low batter message to clear. This is normal.

    Ok, thanks. I'll replace the battery and see how I'm fixed then.....might need to touch base again with you if still have the"bell tamper" error!


  • #236
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    No problem. Come back if you need us.


  • #237
    karent4736
    Registered Users Posts: 12 ✭karent4736


    I have an Aritech CS350 alarm and I replaced the backup battery and now I have a Call Alarm Co 26 msg. How can I clear this?


  • #238
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    Is the fault light on, ie the yellow one?

    Did you by any chance blow a fuse? Have you tried arming the system?


  • #239
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    karent4736 wrote: »
    I have an Aritech CS350 alarm and I replaced the backup battery and now I have a Call Alarm Co 26 msg. How can I clear this?

    Enter you user code.
    On arm menu press the correct key.
    Press arrow down untill you come to clear reset & enter the code Im PMing you.


  • #240
    Snake Plisken
    Registered Users, Registered Users 2 Posts: 13,031 ✭✭✭✭Snake Plisken


    Lads said I wouldn't start another thread. Mrs got up this morning and forgot to disarm the alarm and opened the patio door at the back so she typed in the code and the internal alarm turned off but the external bell continued ringing and an error comes up cabinet tamper. The external alarm stopped ringing after 20 minutes or so but when I try and set the alarm it comes up open zone cabinet tamper, now I have never opened the cabinet that holds the pcb, any ideas how to fix this, is it the external bell that's faulty? The pcb? Can I fix it myself or do I need to get a professional in?

    Thanks in advance


  • Advertisement
  • #241
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    It's either the panel tamper which is the spring inside the control panel lid or else a tamper loop that is wired into the aux tamper connections, terminals 18 & 19 on the main PCB.
    I'd start by checking the tamper at the door.


  • #242
    Snake Plisken
    Registered Users, Registered Users 2 Posts: 13,031 ✭✭✭✭Snake Plisken


    KoolKid wrote: »
    It's either the panel tamper which is the spring inside the control panel lid or else a tamper loop that is wired into the aux tamper connections, terminals 18 & 19 on the main PCB.
    I'd start by checking the tamper at the door.

    Would accessing the engineer menu give any extra information? Or is there any way to disable it temporarily so that I can arm the alarm when I leave the house? When you say check the tamper at the door do you mean the lid of the alarm? Or the back door that was opened as I'm not getting an open zone on that?


  • #243
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Check the sensor lid and wiring on the back door. If it's part of the aux tamper input then disconnect terminals 18 & 19 in the panel and short them out with a length of cable or a staple.


  • #244
    Qwerty27
    Registered Users, Registered Users 2 Posts: 511 ✭✭✭Qwerty27


    Hi lads...looking for a little advice on a Aritech CP 32/33 alarm...when I tried to set it earlier I kept getting an "Open Zone 08" message. I've checked all windows and door sensors and the 08 reference doest seem to relate to either of these.

    When I did eventually get it to set, it started to ring within about 30 seconds so before I contact someone to look at it is there anything obvious I might be missing?


  • #245
    niulmacdonald
    Registered Users Posts: 2 ✭niulmacdonald


    I have an airtech alarm and I cut all the wires going to the box as the noise was driving me insane.

    The alarm inside went off after I cut one of the wires and the outside alarm went off after about 15-30 mins by itself.

    Can I expect this alarm to turn back on, or is that it?

    Going to contact the alarm company as soon as they open


  • #246
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    It's really down to what was the initial problem with the system that you couldn't disarm it.
    Was there anything displaying on the keypad at the time?


  • Advertisement
  • #247
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    niulmacdonald wrote: »
    I have an airtech alarm and I cut all the wires going to the box as the noise was driving me insane.

    The alarm inside went off after I cut one of the wires and the outside alarm went off after about 15-30 mins by itself.

    Can I expect this alarm to turn back on, or is that it?

    Going to contact the alarm company as soon as they open

    If you have cut cables in the system then the best thing to do is down power it completely, mains and battery if you don't want it going off again.
    If the external bell rings it will turn off again after the 15/20 minutes.

    www.altor.ie



  • #248
    foldogg
    Registered Users Posts: 10 ✭foldogg


    Hi All!

    I've had a good read through the thread and picked up a lot of advice so far. Thanks all for posting.

    I'm looking for reassurance more than anything..

    My alarm went off very inconveniently at 6.30am on a bank holiday Monday.. When it did the keypad was completely dead an I couldn't put in the code to disarm it. The outside alarm stopped but continued to sound inside. I eventually got some advice to open the box, remove fuse 1 and disconnect the battery which I did with the mains switched off.

    After reading this thread it appears that what happened was that the battery ran down and the keypad went dead as a result.

    Am I correct in saying that the correct way to resolve this is to; replace the battery with a new one, replace the fuse, turn on the trip switch for the alarm (it has been off since), enter the code to disarm (hopefully the keypad will be back in action) then replace the cover on the box.

    I'd be delighted with any advice! Or any simple yes/no responses. Thanks!


  • #249
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    That should do it yes.
    Also maybe have a spare fuse for the keypad just in case.
    All the relevant ratings are described inside the lid.


  • #250
    foldogg
    Registered Users Posts: 10 ✭foldogg


    Thanks so much! you are a fountain of knowledge!


  • #251
    dolittle
    Registered Users, Registered Users 2 Posts: 706 ✭✭✭dolittle


    hello
    alarm went off, reset it and i am left with "line fault" and yellow light on at keypad
    anyone any ideas


  • Advertisement
Advertisement