ALL Passport Queries take.two. **! Mod-note in post#1288

rob316 · 08-06-2021 1:34pm

jhegarty wrote: »

Applied for a renewal on Saturday and it's showing as printed and posted yesterday. Very impressed to see things flowing on the Sunday of a bank holiday weekend.

Ya just checked mine, ordered Friday, its been posted already. Excellent

Jacovs · 08-06-2021 4:18pm

Recently naturalised citizen, applied online 09 Feb 2021.
Waited to submit supporting docs until they reopened end of april/start of may. Initial issue date was 25 May. Still showing processing, but was just onto their webchat and they told me its approved and should be with me soon.

Cookiee · 08-06-2021 7:55pm

Cookiee wrote: »

I ordered a passport card last week (separate to my book because I honestly forgot to order together) and when I track my application this is what I get! Anyone else? Says it doesn't exist in their database even though I have the application number correct.

I've checked @passportirl on twitter and other people are having this problem when they track their passport, saying that it doesn't exist. At least I'm not alone, it'll be a suprise when it comes (ordered a card)

phoenix49 · 09-06-2021 8:46am

Did anyone receive a first time passport since restrictions were lifted?

Jacovs · 09-06-2021 8:47am

phoenix49 wrote: »

Did anyone receive a first time passport since restrictions were lifted?

Mine changed to printing last night. Further details of my application are a post or 2 before this.

phoenix49 · 09-06-2021 8:56am

Jacovs wrote: »

Mine changed to printing last night. Further details of my application are a post or 2 before this.

Thank you! I'm in the similar situation: applied in Feb, sent documents early May with the estimated issue date being 31st of May. Hopefully this ends soon!

damianmcr · 09-06-2021 10:57am

Was this a child's passport or adult?

Jacovs · 09-06-2021 11:18am

damianmcr wrote: »

Was this a child's passport or adult?

If directed at me, it is an adult passport.

lucernarian · 09-06-2021 4:18pm

If a passport expires in September 2021, and a trip is planned for July/August and then also in October 2021 is it safer to apply now online, or after the July/August trip?

I also tried looking for this info all across the internet, but what happens to the old passport? Is it still usable until its expiry date, until I receive the new passport or is my old passport invalid as soon as I submit the online application?

rob316 · 09-06-2021 4:28pm

lucernarian wrote: »

If a passport expires in September 2021, and a trip is planned for July/August and then also in October 2021 is it safer to apply now online, or after the July/August trip?

I also tried looking for this info all across the internet, but what happens to the old passport? Is it still usable until its expiry date, until I receive the new passport or is my old passport invalid as soon as I submit the online application?

If its a simple adult online renewal you'll have it by Monday.

They cancel your old passport once the new one is issued.

Cookiee · 09-06-2021 6:00pm

lucernarian wrote: »

If a passport expires in September 2021, and a trip is planned for July/August and then also in October 2021 is it safer to apply now online, or after the July/August trip?

I also tried looking for this info all across the internet, but what happens to the old passport? Is it still usable until its expiry date, until I receive the new passport or is my old passport invalid as soon as I submit the online application?

The old one is invalid once the new one is issued, so the day the new one is printed and sent is when the old one is invalid, I would apply now if it's a simple renewal you'll probably get it in a few days and then you're safe to go

Naked Lepper · 11-06-2021 12:22pm

Hi guys , passport query as the phone lines at passport office and the we chat are closed so there is literally no way to contact them (wtf)

Applied for first passport for a child a month ago online. Forms signed and sent via registered post (delivered to passport office in a day or two)

The online passport tracker still says on hold pending receipt of documents

Does this mean they have lost them or are they sitting in a big pile somewhere in the passport office waiting to be added to the system?

The turn around time for first time passport online is around 8 weeks but this is from date of receipt or documents. Am anxious as they received the docs a month ago but not anywhere on system yet

Any info would be greatly appreciated
Thanks

Edit: just read some older posts. I see there are delays. Did others have similar issue where it said waiting for receipt of documents for ages (months??)
Not due to fly for a couple of months so I hope the 3+ months will be sufficient time for them to issue the passport

Cookiee · 11-06-2021 12:42pm

Naked Lepper wrote: »

Hi guys , passport query as the phone lines at passport office and the we chat are closed so there is literally no way to contact them (wtf)

Applied for first passport for a child a month ago online. Forms signed and sent via registered post (delivered to passport office in a day or two)

The online passport tracker still says on hold pending receipt of documents

Does this mean they have lost them or are they sitting in a big pile somewhere in the passport office waiting to be added to the system?

The turn around time for first time passport online is around 8 weeks but this is from date of receipt or documents. Am anxious as they received the docs a month ago but not anywhere on system yet

Any info would be greatly appreciated
Thanks

Edit: just read some older posts. I see there are delays. Did others have similar issue where it said waiting for receipt of documents for ages (months??)
Not due to fly for a couple of months so I hope the 3+ months will be sufficient time for them to issue the passport

If you sent the documents and it still says pending, it means your documents haven't been scanned in yet and are in the queue, once it changes to "processing" it means the documents have been opened and scanned in, for me took 1 week to change to processing from pending receipt of documents(adult complex renewal) so I am not sure about a child's application but they seem to take 8 weeks at least

Beanybabog · 11-06-2021 2:37pm

I just got a child’s first passport today. Applied online in February but didn’t send the supporting docs until April. The tracker updated to processing almost straight after I sent the supporting docs with an issue date of 10th May. We didn’t get a call from them for consent like the last ones

damianmcr · 11-06-2021 9:00pm

Beanybabog wrote: »

I just got a child’s first passport today. Applied online in February but didn’t send the supporting docs until April. The tracker updated to processing almost straight after I sent the supporting docs with an issue date of 10th May. We didn’t get a call from them for consent like the last ones

Does the tracker say dispatched? Im waiting on a childs, sent in 7 months ago and supporting docs sent in around Jan.

Beanybabog · 13-06-2021 11:05am

damianmcr wrote: »

Does the tracker say dispatched? Im waiting on a childs, sent in 7 months ago and supporting docs sent in around Jan.

It’s updated now but it wasn’t the day before I got it. I’d contact them if I was you- easier said than done I know, I couldn’t get on the web chat ever, but from reading on here if the application is over 6 months old you might have to redo it, or get a new photo? I’d try establish that

volchitsa · 13-06-2021 11:11am

Beanybabog wrote: »

It’s updated now but it wasn’t the day before I got it. I’d contact them if I was you- easier said than done I know, I couldn’t get on the web chat ever, but from reading on here if the application is over 6 months old you might have to redo it, or get a new photo? I’d try establish that

That's what happened us with my son (born abroad but entitled to an Irish passport) - he sent it off way before lockdown, they sent it back because one of the documents wasn't properly signed (I forget the detail but it wasn't really his fault, it was someone else), so he got that done and sent it all off again at the start of lockdown, and then in December got all his documents back with a new cheque to refund the one he originally sent, and a note to say he had to reapply after lockdown. FFS. So now he's had to do it all over again.

dubmick · 14-06-2021 3:04pm

how long have people been waiting for their passport cards after you get the passport?

setanta1984 · 14-06-2021 3:08pm

dubmick wrote: »

how long have people been waiting for their passport cards after you get the passport?

I ordered passport + card together on 23/4, had the passport book by the 28/4, but still haven't received the card

Cookiee · 14-06-2021 5:30pm

dubmick wrote: »

how long have people been waiting for their passport cards after you get the passport?

Ordered a card 2 weeks ago, no sign yet of it

Posy · 14-06-2021 9:32pm

dubmick wrote: »

how long have people been waiting for their passport cards after you get the passport?

Got my passport on 28th May, and still waiting for my card.

rob316 · 15-06-2021 5:41pm

So sent in first time time childs application last week, just updated now that its processing and the estimate is the 5th July. I'm supposed to be travelling on the 27th July. I should be alrite so, even if the estimate goes over?

Jacovs · 15-06-2021 6:24pm

rob316 wrote: »

So sent in first time time childs application last week, just updated now that its processing and the estimate is the 5th July. I'm supposed to be travelling on the 27th July. I should be alrite so, even if the estimate goes over?

Did you send your own passport with it as supporting documentation?
In which case your own passport wont be returned until 10-15 working days after the child passport is posted to you.

damianmcr · 15-06-2021 8:23pm

rob316 wrote: »

So sent in first time time childs application last week, just updated now that its processing and the estimate is the 5th July. I'm supposed to be travelling on the 27th July. I should be alrite so, even if the estimate goes over?

Doubt it.

dubmick · 15-06-2021 8:45pm

You should call them and give them your flight details. They will add to your application and hopefully prioritise.

Beanybabog · 15-06-2021 11:03pm

Jacovs wrote: »

Did you send your own passport with it as supporting documentation?
In which case your own passport wont be returned until 10-15 working days after the child passport is posted to you.

I got the child’s passport on Friday and the supporting docs today.

Jacovs · 15-06-2021 11:19pm

Beanybabog wrote: »

I got the child’s passport on Friday and the supporting docs today.

Thats good to hear they are quicker at returning supporting documents.
Never could understand why they dont return the supporting documents as soon as they uploaded it to their systems.

rob316 · 16-06-2021 12:48am

Jacovs wrote: »

Did you send your own passport with it as supporting documentation?
In which case your own passport wont be returned until 10-15 working days after the child passport is posted to you.

Ya we sent in our passports. Wtf! Why can't they all just be sent back together.

damianmcr · 16-06-2021 8:17pm

Today
16/06/2021
Processing application
Your application is being processed

Today
16/06/2021
Alert
On hold, pending receipt of documentation

2 months 2 weeks 2 days ago
01/04/2021
Processing application
Your application is being processed

7 months 1 week 1 day ago
10/11/2020
Alert
On hold, pending receipt of documentation

What does this mean?

Told today there had been an error with cases so old that they had to do a fix to stop them automatically being cancelled.

Cookiee · 17-06-2021 10:07am

Managed to speak to customer service today, because when I track my application for my passport card it says it doesn't exist in the database even though I use the correct tracking number, the customer service agent was able to find my application and said it will be issued in 1 to 2 weeks, so hopefully it is!

votecounts · 23-06-2021 2:31pm

Ordered my Passport renewal yesterday at 0800, postman just dropped it off a while ago. Unreal quick service

Boghouse51 · 23-06-2021 10:48pm

votecounts wrote: »

Ordered my Passport renewal yesterday at 0800, postman just dropped it off a while ago. Unreal quick service

Hi you mean you done renewal online yesterday the 22nd and received it today the 23rd ??

Boghouse51 · 23-06-2021 11:01pm

votecounts wrote: »

Ordered my Passport renewal yesterday at 0800, postman just dropped it off a while ago. Unreal quick service

Applied for passport online first time application on 27 /01/21 was sitting doing nothing till 04/05/21. Then spent 4 week's trying to get resubmission finally got link sorted and posted documentation on 05/06/21 said on passport tracking received 08/06 /21 processing application ...
Next day and every day since it's saying including today 23rd June on hold awaiting receipt of documentation .
Anyone know what's going on.

votecounts · 24-06-2021 12:24am

Boghouse51 wrote: »

Hi you mean you done renewal online yesterday the 22nd and received it today the 23rd ??

Yep, ironic that the tracking says it will be dispatched 5th July

votecounts · 24-06-2021 12:26am

Boghouse51 wrote: »

Applied for passport online first time application on 27 /01/21 was sitting doing nothing till 04/05/21. Then spent 4 week's trying to get resubmission finally got link sorted and posted documentation on 05/06/21 said on passport tracking received 08/06 /21 processing application ...
Next day and every day since it's saying including today 23rd June on hold awaiting receipt of documentation .
Anyone know what's going on.

Just got lucky I suppose myself.

killbillvol2 · 24-06-2021 3:18am

Boghouse51 wrote: »

Applied for passport online first time application on 27 /01/21 was sitting doing nothing till 04/05/21. Then spent 4 week's trying to get resubmission finally got link sorted and posted documentation on 05/06/21 said on passport tracking received 08/06 /21 processing application ...
Next day and every day since it's saying including today 23rd June on hold awaiting receipt of documentation .
Anyone know what's going on.

Sounds like they haven't processed the documents yet.

dubmick · 24-06-2021 12:14pm

on passport cards, spoke to the Passport Office today. They said there are delays in the factory and it will be another few weeks.

Boghouse51 · 24-06-2021 8:57pm

killbillvol2 wrote: »

Sounds like they haven't processed the documents yet.

Rang them today seems they sent me a email on 8th June say i had to submit documentation. As I already had posted my documentation on 4 th thought it was a overlap.
Turns out they won't accept my witness as she isn't a state registered nurse. But failed to make that explicitly clear in the email I received.
So am going to have to submit news photos and witness identify form.
Would put years on you they would try the patience of a bloody saintðŸ˜

Posy · 25-06-2021 12:31am

dubmick wrote: »

on passport cards, spoke to the Passport Office today. They said there are delays in the factory and it will be another few weeks.

Thanks, that's good to know.

Just a month now after getting my passport, and still no card, so I was beginning to wonder!

setanta1984 · 25-06-2021 10:14am

dubmick wrote: »

on passport cards, spoke to the Passport Office today. They said there are delays in the factory and it will be another few weeks.

Just to say I finally got my card this morning, just over 2 months after I ordered. So hopefully they are now getting through them.

Cookiee · 25-06-2021 10:33am

setanta1984 wrote: »

Just to say I finally got my card this morning, just over 2 months after I ordered. So hopefully they are now getting through them.

That's good to hear, hopefully have mine soon too

Eggs For Dinner · 25-06-2021 1:25pm

Would the fact my old passport expired in March '20 delay matters? Just applied online and received the automated acknowledgement. What's everyone's guess on the latest ETA?

Cookiee · 25-06-2021 1:59pm

Eggs For Dinner wrote: »

Would the fact my old passport expired in March '20 delay matters? Just applied online and received the automated acknowledgement. What's everyone's guess on the latest ETA?

No wouldn't matter unless it's more than 15 years expired I think. If it's a simple renewal you get get it as fast as 1-7 days

Boghouse51 · 25-06-2021 9:03pm

Evening all.
Am confused as regards where I submit a new a witness form.
On paper work I printed off it says mount Street Dublin. On email passport office sent me yesterday it says online passport application po box 12986 Balbriggan co Dublin k32 Ae72. Also is it the application number that witness prints on photographs ?

yenom · 25-06-2021 11:39pm

Boghouse51 wrote: »

Evening all.
Am confused as regards where I submit a new a witness form.
On paper work I printed off it says mount Street Dublin. On email passport office sent me yesterday it says online passport application po box 12986 Balbriggan co Dublin k32 Ae72. Also is it the application number that witness prints on photographs ?

Send them to Balbriggan. Photos are only digital.

Boghouse51 · 27-06-2021 1:46pm

yenom wrote: »

Send them to Balbriggan. Photos are only digital.

I've got new photos and submitted my application online.
Passport checker now says application being processed issue date 27/06/21???
I haven't posted documentation yet will do tomorrow morning can't understand it???

mankteln · 27-06-2021 10:43pm

Applying for 1st passport for our son and just wanted to check it's all original documents we have to submit? So his original birth cert, and both our actual passports? Seems mad to be sending them all in the post but I suppose they have to be sure to prevent any deceit as much as they can!
Also it says on the cover page it says to send documents to verify citizenship but he's born in Ireland and we're both Irish/submitting Irish passports so I'm assuming that covers it? Doesn't mention any other documents required but unsure why they've included this in the cover sheet list?

Boghouse51 · 27-06-2021 11:16pm

mankteln wrote: »

Applying for 1st passport for our son and just wanted to check it's all original documents we have to submit? So his original birth cert, and both our actual passports? Seems mad to be sending them all in the post but I suppose they have to be sure to prevent any deceit as much as they can!
Also it says on the cover page it says to send documents to verify citizenship but he's born in Ireland and we're both Irish/submitting Irish passports so I'm assuming that covers it? Doesn't mention any other documents required but unsure why they've included this in the cover sheet list?[/quote
Proof of address proof of name utility bill ect.

Boghouse51 · 27-06-2021 11:23pm

Boghouse51 wrote: »

mankteln wrote: »

Applying for 1st passport for our son and just wanted to check it's all original documents we have to submit? So his original birth cert, and both our actual passports? Seems mad to be sending them all in the post but I suppose they have to be sure to prevent any deceit as much as they can!
Also it says on the cover page it says to send documents to verify citizenship but he's born in Ireland and we're both Irish/submitting Irish passports so I'm assuming that covers it? Doesn't mention any other documents required but unsure why they've included this in the cover sheet list?[/quote
Proof of address proof of name utility bill ect.

Boghouse51 · 27-06-2021 11:24pm

Boghouse51 wrote: »

mankteln wrote: »

Applying for 1st passport for our son and just wanted to check it's all original documents we have to submit? So his original birth cert, and both our actual passports? Seems mad to be sending them all in the post but I suppose they have to be sure to prevent any deceit as much as they can!
Also it says on the cover page it says to send documents to verify citizenship but he's born in Ireland and we're both Irish/submitting Irish passports so I'm assuming that covers it? Doesn't mention any other documents required but unsure why they've included this in the cover sheet list?[/quote
Proof of address proof of name utility bill ect.

** ALL ** Passport Queries take.two. **! Mod-note in post#1288

Comments

ALL Passport Queries take.two. **! Mod-note in post#1288