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Hi all,
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Virgin TV360

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Comments

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    #242
    Delta2113
    Registered Users Posts: 2,666 ✭✭✭Delta2113


    killbillvol2 wrote: »
    What 4k content is available at the moment?

    - The Rook - 8 Episodes.


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    #243
    killbillvol2
    Registered Users Posts: 5,178 ✭✭✭killbillvol2


    Delta2113 wrote: »
    - The Rook - 8 Episodes.

    I think I'll pass!


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    #244
    Clitheroekid
    Registered Users Posts: 212 ✭✭Clitheroekid


    I have received an offer regarding this new product,is it possible to get it for tv only


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    #245
    Delta2113
    Registered Users Posts: 2,666 ✭✭✭Delta2113


    Clitheroekid wrote: »
    I have received an offer regarding this new product,is it possible to get it for tv only

    - No. You need Broadband for it to work fully.


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    #246
    Shamrock 64
    Registered Users Posts: 99 ✭✭Shamrock 64


    Can you use the power cord supplied straight to the box or do you have to use the big adaptor yoke in between like with the horizon box.Thanks.


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    #247
    Delta2113
    Registered Users Posts: 2,666 ✭✭✭Delta2113


    Similar to Horizon - you have a AC Adaptor block.


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    #248
    Shamrock 64
    Registered Users Posts: 99 ✭✭Shamrock 64


    Got a label with my new v360 box today to return all old virgin equipment via parcel motel,did everyone get these,I thought you could keep your old equipment.


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    #249
    heebusjeebus
    Registered Users Posts: 3,783 ✭✭✭heebusjeebus


    Shamrock 64 wrote: »
    Got a label with my new v360 box today to return all old virgin equipment via parcel motel,did everyone get these,I thought you could keep your old equipment.

    Got it too. Will send it back tomorrow as I don't need the old box.


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    #250
    skimpydoo
    Registered Users Posts: 4,842 ✭✭✭skimpydoo


    Shamrock 64 wrote: »
    Got a label with my new v360 box today to return all old virgin equipment via parcel motel,did everyone get these,I thought you could keep your old equipment.
    I got that too.


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    #251
    dam099
    Registered Users Posts: 1,080 ✭✭✭dam099


    Doomofman wrote: »
    It's made by Humax who are a polish company it seems. Even has the exact model number on it but there's pretty much no record of it anywhere...

    Presume you have tried adding it as device in the Harmony app then and no joy? If you can find a slightly older or similar Humax box you could try that model number, often they use the same or similar codes.

    Worst case you could have the Harmony learn a few of the key remote buttons and use them.


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    #252
    Stone
    Registered Users Posts: 236 ✭✭Stone


    killbillvol2 wrote: »
    I think I'll pass!

    Why :confused:
    That is a superb TV show :P


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    #253
    Jonathan
    Moderators, Education Moderators, Home & Garden Moderators Posts: 8,105 Mod ✭✭✭✭Jonathan


    After a week of being let down with multiple different excuses for my order being delayed, my TV360 box (and minibox) arrived yesterday. Quite impressed so far. The interface is responsive, a major improvement over the Horizon box. The fact that the one remote will control the TV360 box, the TV, and the Soundbar is a great bonus.

    Only one minor niggle so far. I can't find a way change the program jump interval when pressing forward/backward. On Horizon, you could change this from 30secs up to 5mins (I think). On TV360, it seems to be fixed at 30secs.


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    #254
    YellowBucket
    Closed Accounts Posts: 491 ✭✭YellowBucket


    Doomofman wrote: »
    It's made by Humax who are a polish company it seems. Even has the exact model number on it but there's pretty much no record of it anywhere...

    I'm hoping someone will figure out how to make it work but with how much the new box improves over the old, I can live without it

    Humax are a Korean company and a have an extremely good reputation as a maker of satellite set too boxes.


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    #255
    CoBo55
    Registered Users Posts: 8,748 ✭✭✭CoBo55


    YellowBucket wrote: »
    Humax are a Korean company and a have an extremely good reputation as a maker of satellite set too boxes.

    Good man!! Sure nobody on a TV thread would have known that..


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    #256
    Delta2113
    Registered Users Posts: 2,666 ✭✭✭Delta2113


    CoBo55 wrote: »
    Good man!! Sure nobody on a TV thread would have known that..

    Yellowbucket was correcting a previous post which suggested company is Polish.

    I for one am greateful for that post.


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    #257
    icdg
    Moderators, Technology & Internet Moderators Posts: 11,511 Mod ✭✭✭✭icdg


    The record has been corrected, I think we can leave the discussion on that point at that.


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    #258
    Deadwards.com
    Registered Users Posts: 155 ✭✭Deadwards.com


    I was hoping to have my new box by the weekend but no joy as yet.

    Just wondering for people who have them now, do you need new cabling for the boxes? I was told over the phone that you do but not sure.

    I have the horizon box and router set up downstairs and the standard HD box upstairs.

    In both rooms I have chased the cables under carpet and wooden floors so it's important for me to be able to prepare.

    TIA


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    #259
    heebusjeebus
    Registered Users Posts: 3,783 ✭✭✭heebusjeebus


    Deadwards.com wrote: »
    I was hoping to have my new box by the weekend but no joy as yet.

    Just wondering for people who have them now, do you need new cabling for the boxes? I was told over the phone that you do but not sure.

    I have the horizon box and router set up downstairs and the standard HD box upstairs.

    In both rooms I have chased the cables under carpet and wooden floors so it's important for me to be able to prepare.

    TIA

    No, I even reused the coax from the splitter to the new box.
    My VM cabling is only 2 years old though so not sure if that matters.


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    #260
    dam099
    Registered Users Posts: 1,080 ✭✭✭dam099


    dam099 wrote: »
    Presume you have tried adding it as device in the Harmony app then and no joy? If you can find a slightly older or similar Humax box you could try that model number, often they use the same or similar codes.

    Worst case you could have the Harmony learn a few of the key remote buttons and use them.

    Another thing you could try is see if the Virgin Media TV V6 box works (I was able to add it but obviously cant test).

    Its been used in the UK for quite a while and is believed to be the same hardware just different software.


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    #261
    Doomofman
    Registered Users Posts: 1,092 ✭✭✭Doomofman


    dam099 wrote: »
    Another thing you could try is see if the Virgin Media TV V6 box works (I was able to add it but obviously cant test).

    Its been used in the UK for quite a while and is believed to be the same hardware just different software.

    Tried adding it as the V6 and several Humax boxes too with no joy. It's possible the box doesn't have an IR receiver on it so the remote only uses IR for TV control


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    #262
    heebusjeebus
    Registered Users Posts: 3,783 ✭✭✭heebusjeebus


    Doomofman wrote: »
    Tried adding it as the V6 and several Humax boxes too with no joy. It's possible the box doesn't have an IR receiver on it so the remote only uses IR for TV control

    Good point. There probably is no IR control. I've the 360 box in a locker and no line of sight with the standard remote and I've no issues.


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    #263
    sftwc01
    Registered Users Posts: 19 ✭sftwc01


    towger wrote: »
    Meanwhile Day 2 of no TV and getting the run-around from VM with no solutions in sight. Contacting support is a nightmare.

    Has this issue been fixed for you yet? I got two boxes on Thursday, and I can't get the mini box to connect. Getting an error code of CS1010. Have spent hours on Customer Support via WhatsApp, Twitter, and phone on Friday, Saturday and today and they still haven't resolved it! :mad:


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    #264
    paulski999
    Registered Users Posts: 154 ✭✭paulski999


    sftwc01 wrote: »
    Has this issue been fixed for you yet? I got two boxes on Thursday, and I can't get the mini box to connect. Getting an error code of CS1010. Have spent hours on Customer Support via WhatsApp, Twitter, and phone on Friday, Saturday and today and they still haven't resolved it! :mad:

    Have you turned WPS on?

    https://www.virginmedia.ie/customer-support/support-by-products/tv/virgin-tv/virgin-tv-box/virgin-tv-box-error-codes/


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    #265
    mackersdublin
    Registered Users Posts: 1,429 ✭✭✭mackersdublin


    killbillvol2 wrote: »
    What 4k content is available at the moment?
    Delta2113 wrote: »
    - The Rook - 8 Episodes.

    So the VM website is lying then if only 8 episodes of one programme is available in 4K. It states "Enjoy everthing you watch in glorious ultra HD"


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    #266
    Armonline
    Registered Users Posts: 156 ✭✭Armonline


    mackersdublin wrote: »
    So the VM website is lying then if only 8 episodes of one programme is available in 4K. It states "Enjoy everthing you watch in glorious ultra HD"

    Well technically they can argue they upscale everything to 4k, but yes they should at least look to get their own channels broadcasting in 4k


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    #267
    Delta2113
    Registered Users Posts: 2,666 ✭✭✭Delta2113


    Maybe we will get (big maybe) a Virgin Media Sport 4K channel. Easy to get 4K stuff for Champions League and Europa.


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    #268
    mackersdublin
    Registered Users Posts: 1,429 ✭✭✭mackersdublin


    Armonline wrote: »
    Well technically they can argue they upscale everything to 4k, but yes they should at least look to get their own channels broadcasting in 4k

    But does the 360 box actually upscale all channels to 4K, even those low bitrate SD channels? I doubt it very much


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    #269
    Delta2113
    Registered Users Posts: 2,666 ✭✭✭Delta2113


    mackersdublin wrote: »
    But does the 360 box actually upscale all channels to 4K, even those low bitrate SD channels? I doubt it very much

    - No it does not.


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    #270
    Armonline
    Registered Users Posts: 156 ✭✭Armonline


    Delta2113 wrote: »
    - No it does not.

    I have the resolution on the Virgin 360 set to 4K and no matter what channel I am looking at my LG TV is saying that a 4k signal is being received even for a low res +1 channel on the 360 box. If I lower the 360 resolution to 1080p, then the TV reports a 1080p signal received. Just because it is upscaled does not make the SD signal any better quality, it still looks like a SD channel.


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    #271
    mackersdublin
    Registered Users Posts: 1,429 ✭✭✭mackersdublin


    So my point stands, only 8 episodes of one particular programme is broadcast in 4K. Nothing else


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