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Siemens SPC 4320

24567

Comments

  • #52
    DublinDilbert
    Registered Users, Registered Users 2 Posts: 5,390 ✭✭✭DublinDilbert


    Couldn't get this to work, only thing I could come up with was that there must if been some ipv6 going on with carrier grade NAT. Checked with UPC and I'm on an ipv4 profile.

    So as a last resort I decided to take the static ip off the panel and use dhcp. Worked perfectly.


  • #53
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    What is the DNS showing now it's on DHCP.?


  • #54
    DublinDilbert
    Registered Users, Registered Users 2 Posts: 5,390 ✭✭✭DublinDilbert


    KoolKid wrote: »
    What is the DNS showing now it's on DHCP.?

    I haven't checked, I would of assumed it's the default gateway, which is then being forwarded on. I'll check my desktop pc too...


  • #55
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I have found a lot of variations on how the connection is resolved and how quickly the connection is reestablished based on the DNS used.
    In some cases using the default gateway is best.
    In others using the ISPs DNS and if all else fails 8.8.8.8 or 8.8.4.4


  • #56
    DublinDilbert
    Registered Users, Registered Users 2 Posts: 5,390 ✭✭✭DublinDilbert


    KoolKid wrote: »
    I have found a lot of variations on how the connection is resolved and how quickly the connection is reestablished based on the DNS used.
    In some cases using the default gateway is best.
    In others using the ISPs DNS and if all else fails 8.8.8.8 or 8.8.4.4

    So all worked grand last night. System down again this morning. Not showing in router dhcp list, but still has IP address.

    Apt now failing on dns look up. Panel doesn't seem to cache the dns results and name server or router doesn't seem to like being asked every 30 seconds...


  • #57
    golu
    Registered Users Posts: 15 ✭golu


    If you have problem with the DNS lookup, you can try to change the SPC connect url to the static IP address 194.132.254.184


  • #58
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Picked up a system today. Just a quick one. The keypad to panel... Is it

    1A keypad to 1A Panel
    1B keypad to 1B Panel
    2A keypad to 2A panel
    2B keypad to 2B Panel

    Looks like there room to expand but I'm not interested in that. Just want one keypad.


  • #59
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    For just a single keypad it
    + to. +
    - to. -
    1A to 1A
    1B to 1B


  • #60
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Can I get away with using two cables for one of my zones?
    The reason I ask is I got work done in the kitchen and the contractor has only connected two cables (previous alarm was Astec) and its a big job to get at them . Can I still do DEOL on this zone with two core?


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  • #61
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You can.
    If there is more than 1 device you will need a third core between the devices to extend the parallel resistor.


  • #62
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Thanks KoolKid. I have three sensors and one contact and where the builder joined the cable is buried behind the wall behind a fridge. I least when I rang him he told me he didn't join up all the wires so I know thats where the issue is. I'm gonna try and get to the cable without upsetting the paint work!


  • #63
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    So got the wiring sorted last night. Just the Sabb to put up outside. I was hoping to get a Delta Bell but they didn't have it in stock on the day so I got a HKC. I notice there's a 2k2 resistor on the panel on the tamper return. Do I leave that as is and use the one in the siren (which is 4k7)?


  • #64
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Use the 2k2 resistor.


  • #65
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    So glad I got the bell box up yesterday. Not a day for climbing ladder's!

    Because I have a mixture of DEOL (downstairs) and non eol the engineers manual is not very clear on wiring the to the panel. I think that "C" is normally closed (trying to remember from FAS 17 years ago) so does that mean I can join the NC wire for T1 and T2 to C together for DEOL?
    Does Non eol (I have 2 zones upstairs like this due to lack of cable) connect to T3 and T4 with two cables to C. Wiring non eol wipes out the zones this way. In the new year I'll drop new cables to the windows and re wire DEOL. The panel is as follows
    T1
    C
    T2
    T3
    C
    T4
    T5
    C
    T6
    T7
    C
    T8


  • #66
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    The C is a common negative shared between the zone each side of it.
    So if you have 2 red and blacks for zone 1&2 wire the red for zone 1 into T1, the 2 blacks together into C and the red for zone 2 into T2.


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  • #67
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    So I powered it up this evening and forgot to get TP links so I'll programme the system tomorrow all going well. Software installed is 3.4.5. Is there anything else I need installed on my laptop? Looks good so far.


  • #68
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I would upgrade all the way to 3-6-6.
    This will give you all the newer SPC Connect features.


  • #69
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Just did a bell test and notice my strobe did not activate. I have wired it up as per SPC manual rather than plug it into internal bell as would be the norm with HKC panel. I have it into +12v and NO sockets.
    Should.I revert to +/- Int bell for strobe?


  • #70
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Have you a link wired from - to c beside N/O?
    Also when you run bell tests strobe may be seperate.


  • #71
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    No I don't.. So it should be linked as follows..
    + strobe to +12v
    - strobe to NO and link to common port -0v
    (Blue line should be going to 0v)


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  • #72
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Yes Blue link into 0v and green to strobe - at bell.


  • #73
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    So I have registered with SPC Pro, downloaded the app to my phone but I cannot connect to the panel. I switched the home plugs to the DVR and tested them and they are working ok.
    I looked back through this thread and note that there should be an option for "Flex C" but I can't find it on my menu.

    The ip address was set at 192.168.1.100
    Default Gateway of router is 192.168.1.1
    Subnet 255.255.255.0
    DNS 192.168.1.1

    If I activate DHCP it move IP to 192.168.2.3
    Default Gateway to 192.168.2.1
    Subnet 255.255.255.0

    Confused.com


  • #74
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Leave the panel with DHCP on.
    Register an account with SPC Connect.
    When registered goto add panel to account.
    Enter
    Panel ID (encryption key shown under FlexC)
    Username :User name assigned to alarm user code.
    Password :User Code for above user.

    Download app Spc Connect
    Login to app using SPC Connect account credentials.


  • #75
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Finally got in via network this evening. Having trouble upgrading to 366. "Access is denied Manufacture access required (code 2057) "
    I'm in full engineer mode.


  • #76
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Uncheck Manufacturer Access in System Options. Also set grade at unrestricted for now.


  • #77
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Sorry haven't had a chance to get back to the thread. The panel is now connected to after I changed the settings as you suggested. I've updated firmware to 3.6.6 however SPC Pro is still V3.4.5 I also don't have a "Flex C" icon under communications. Read the manual and can't find the last piece to the jigsaw..


  • #78
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I'll PM you the latest SPC Pro.
    Personally ,I prefer to use the browser when upgrading. That way everything is always there.


  • #79
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    That did the trick... Thanks KoolKID! Panel showing off line when in try to register Panel ID so its and IP issue my end. I'll let you know how I get on but very impressed with panel and attributes.

    Do I change the ATS settings from www.spcconnect.com to my ip address?


  • #80
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    bbability wrote: »

    Do I change the ATS settings from www.spcconnect.com to my ip address?

    No once the panel is connected & the ATS is showing up in in the communications settings that should be fine.
    Goto Communications>Ethernet & Enable DHCP & see if it assigns the settings.
    Next goto Status> FlexC and see if ATS Status shows OK
    If its not or it hangs on initializing goto File>Reset >System Restart & check again when the panel reconnects to the browser. (Bear in mind the IP address may change here with DHCP enabled)


  • #81
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Followed your instructions. Still not able to see panel on my spc connect account. I enabled DHCP and restarted panel. changed the IP at router to match New IP address. Just wondering if I have not opened the correct ports.

    443 and 52000? Its trying to initialize but fails after period of time.


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  • #82
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    It doesn't require any ports to be opened.
    Can you connect ok via local network?


  • #83
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    I'm connecting to the panel from my laptop. I can upload and download config file to panel through SPC Pro. I can also control keypad from laptop via SPC Pro. Its just tell me SPC connectnis off line.


  • #84
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Are you using a direct connect lead between the panel & your laptop?
    But can you connect to your network & let the DHCP server assign its address etc and connect across the network via the web browser on the panel?


  • #85
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    Hello,

    Just watching the thread here...how do update the firmware on my panel/controller, please !?
    I have Version: 3.4.5
    Thanks in advance.

    Also, i have same HKC PIRs give, not sure if they are ok or not.
    Can another model be used and which ones are the best on the market these days ?
    Also, looking for advice on doors sensors and on window vibrations and breakage sensors as well.
    All above wired for now but I will look in to wireless as well if technology matures enough.

    Another quick Q is if I have on primary port the GSM card can I use on the backup/secondary port a PSTN card ok. Will I have space to fit a wireless extender /adapter under the Primary Card !?

    Regards


    LE
    Found this thread here and the website here.
    Just need time to read and make decisions...


  • #86
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You can upgrade your firmware by connecting to the Web Browser on the panel. Goto settings, advanced, file. Browse to the firmware file on your pc and select.
    Any global PiRs will work. I personally like the Siemens ones.
    The system is designed that 2 diallers and the wireless card will all fit onto the pcb.


  • #87
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    KoolKid wrote: »
    You can upgrade your firmware by connecting to the Web Browser on the panel. Goto settings, advanced, file. Browse to the firmware file on your pc and select.
    Any global PiRs will work. I personally like the Siemens ones.
    The system is designed that 2 diallers and the wireless card will all fit onto the pcb.

    Great, thanks...

    Now, should I contact Siemens for firmware or the supplier or I get it by registering on some portals.SPC asked me for some ID but I understood from the topic that need a minimum firmware version.
    Or, as above, you will be able and kind to share it, please !?

    Regards


  • #88
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    Another quick Q please.

    I have the voice touch panel, is that supposed to reply back with vocal confirmation, when I do settings modifications ?
    Keypad Status
    Keypad 1 SKP 1
    Type SPCK52x Keypad
    S/N 379952XXX
    Firmware Version 1.00 [04FEB15]
    Voltage 13.4 V

    Have you used the modems both at same time, GSM and PSTN ? Is worth investing in to both ?

    thanks again.


    LE
    Oaah...is not a alarm is a nice gadget "toy for the boys " , the good boys against the bad boys :)
    So many settings, so many options ... SO HIGHLY customisable !!!!
    guess is a lots of integrations with external modules and cards and sensors...


    PPS
    KoolKid it's only your "fault" that I went for a Siemens as all my friends advised me to stay local with HKC !
    My friend that supposed to assist with install said that is not familiar with the system, so im on my own here...
    Thanks in advance for help, sorry to drive you and pest you for the next couple of days.


  • #89
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    rolion wrote: »
    Great, thanks...

    Now, should I contact Siemens for firmware or the supplier or I get it by registering on some portals.SPC asked me for some ID but I understood from the topic that need a minimum firmware version.
    Or, as above, you will be able and kind to share it, please !?

    Regards

    I will PM you the latest firmware . Upgrade to 3-6-0 first then onto 3-6-6
    Back up the config file before the first upgrade. Its a major upgrade of the entire browser etc.
    rolion wrote: »
    Another quick Q please.

    I have the voice touch panel, is that supposed to reply back with vocal confirmation, when I do settings modifications ?
    Keypad Status
    Keypad 1 SKP 1
    Type SPCK52x Keypad
    S/N 379952XXX
    Firmware Version 1.00 [04FEB15]
    Voltage 13.4 V

    This can be done via the file settings using SPC Pro.
    rolion wrote: »
    Have you used the modems both at same time, GSM and PSTN ? Is worth investing in to both ?
    I have installed both on many systems including my own.

    You made the right decision with the system . You will find more & more features as you go.If that touch screen keypad is the 521 you can also lean in contactless back cards .


  • #90
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Still not able to connect to spc connect. Its defintley an IP or modem issue.I have a Vodafone HG658 which is not the greatest at the best of times. Can I just double check that there should be only one ATS configuration sequence on the ATS config screen. This shows up as Fault in status bar.
    I can connect to panel via SPC Pro locally
    I can't connect to SPC Connect locally

    Its something small I know it...


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  • #91
    fred funk }{
    Registered Users, Registered Users 2 Posts: 6,827 ✭✭✭fred funk }{


    Is your router asigning settings for the panel?


  • #92
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    It has assigned local IP address. I can see it on LAN List. After that I don't know what's wrong. My CCTV is port forwarded and working fine outside the network.


  • #93
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    bbability wrote: »
    Still not able to connect to spc connect. Its defintley an IP or modem issue.I have a Vodafone HG658 which is not the greatest at the best of times. Can I just double check that there should be only one ATS configuration sequence on the ATS config screen. This shows up as Fault in status bar.
    I can connect to panel via SPC Pro locally
    I can't connect to SPC Connect locally

    Its something small I know it...

    Are you using DHCP?
    What are the gateway settings & the DNS settings on the panel?


  • #94
    fred funk }{
    Registered Users, Registered Users 2 Posts: 6,827 ✭✭✭fred funk }{


    bbability wrote: »
    It has assigned local IP address. I can see it on LAN List. After that I don't know what's wrong. My CCTV is port forwarded and working fine outside the network.

    And you can connect to the panel locally via a browser using https://


  • #95
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    DHCP is enabled.
    showing on keypad as follows (shaded out on SPC Pro)

    IP address (192.168.1.XXX) Matching with LAN on router
    Default Gateway 192.168.1.1
    Subnet mask 255.255.255.0
    DNS Server 192.168.1.1 (this might be the issue??)


  • #96
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    fred funk }{ wrote: »
    And you can connect to the panel locally via a browser using https://

    no I cant... its timing out. I can only connect to panel via SPC PRO Programme.

    I can ping it from cmd.exe but no access via browser.


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  • #97
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Is the first IP address 192.168.1.100?
    Thats the default. If so the router is not assigning an IP to the panel?

    Can you goto a PC on the network, open a command window & type ipconfig and hit return.
    Post up the results & I'll try give you some manual settings to try.


  • #98
    fred funk }{
    Registered Users, Registered Users 2 Posts: 6,827 ✭✭✭fred funk }{


    bbability wrote: »
    no I cant... its timing out. I can only connect to panel via SPC PRO Programme.

    I can ping it from cmd.exe but no access via browser.

    With DHCP enabled completely power down the panel including the battery. On power up go back into the coms menu and see if the panel has a new IP address.


  • #99
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    The IP address assigned is 192.168.1.6 (DHCP)

    PING results as follows

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>ping 192.168.1.6

    Pinging 192.168.1.6 with 32 bytes of data:
    Reply from 192.168.1.6: bytes=32 time=21ms TTL=128
    Reply from 192.168.1.6: bytes=32 time=7ms TTL=128
    Reply from 192.168.1.6: bytes=32 time=35ms TTL=128
    Reply from 192.168.1.6: bytes=32 time=6ms TTL=128

    Ping statistics for 192.168.1.6:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 35ms, Average = 17ms

    C:\WINDOWS\system32>ipconfig

    Windows IP Configuration


    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::a167:ea7a:a8e5:231d%8
    IPv4 Address. . . . . . . . . . . : 192.168.1.9
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Tunnel adapter isatap.{FC74312A-1C61-4598-A56B-5327CD51D305}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:14ac:19f8:3f57:fef6
    Link-local IPv6 Address . . . . . : fe80::14ac:19f8:3f57:fef6%6
    Default Gateway . . . . . . . . . : ::

    C:\WINDOWS\system32>


  • #100
    fred funk }{
    Registered Users, Registered Users 2 Posts: 6,827 ✭✭✭fred funk }{


    That looks good. Open https://192.168.1.6 in Internet Explorer. You should be able to connect.


  • #101
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    It just won't open in IE. reverts to home page after a few seconds with ip address in search bar.


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