* Ryanair * Ryanair * Ryanair *

Feck them, if they followed the rules they'd be grand, but no they'd rather potentially hold everyone else up.

Mebuntu wrote: »

The fundamental flaw in this judgment is that hand baggage is not an essential element of air transport. As well as that, you can bring hand baggage for free if it sits under the seat. I've done more than a thousand flights with Ryanair.....
.....Ryanair gives me the choice of not bringing/paying for a bag. What's wrong with that? Why should I have to pay extra for flights because other people wish to bring a bigger bag?

It is also utter nonsense to suggest that I am being "misled".

You're not misled, obviously, but maybe the Italians expect certain courtesies and standards which some will happily dispense with to save a buck. It's a dubious virtue to know the price of everything and the value of nothing, but that's where Ryanair are at.

I was referring to Ryanair, not yourself. They are a company who introduce policies that they know will incense customers, while only pleasing a small few who are unaffected or may perceive that they are now a few euros to the good. It's a classic race to the bottom. On a recent one way, single passenger, bagless, no seat booked flight with them, I was beseiged by emails warning me of the horrors that awaited if I didn't book a seat/pay priority/pay for a bag. If these things are so important to the quality of their product, just include them and be done with it, and stop pretending they care.

joeysoap wrote: »

Yeah, but even when you buy seats they still send emails asking are you happy with your seats.

Ignore the emails so. They cant be that much of an imposition on your life.

'and' it is irritating, and so obvious a trick to get more money from you.

Why don't they have a first page, after you have selected the low fare, with tick boxes for y/n to all the tricks?

Of course the tick boxes should include one that says do you want nag emails y/n?

Why do almost all the posts on here end up in a slagging match 'pay' etc.....

I am intelligent enough (guaranteed slagging) to decide what I need from RyR, I don't need or want nags.

I am looking to book a flight in November but not able to on website on app. It seems as if they have disabled it from Oct 27th- Nov 18th yet I can book a flight in December.

Any ideas whats the issue here?

Thanks!

granturismo wrote: »

Could it be school midterms - they were at the end of Oct/beginning of Nov last year and airlines like to hike the prices up.

Not sure exactly what you mean?

joeysoap wrote: »

I’ve bought my seats. Full stop.

I don’t need emails from RY asking if I am happy with my seats. As if they gave a s*it. This is the airline that separate passengers on the same booking.

I have 9 return booking with Ryanair since November, never received any emails asking if I was happy with my seat.

Only email was warning about checking in for my flight.

joeysoap wrote: »

I’ve bought my seats. Full stop.

I don’t need emails from RY asking if I am happy with my seats. As if they gave a s*it. This is the airline that separate passengers on the same booking.

But are you happy with your seats?

Does anyone know how much it costs to book a seat for my 23 month old. They seem incapable of answering this on twitter messaging.

McSween wrote: »

Does anyone know how much it costs to book a seat for my 23 month old. They seem incapable of answering this on twitter messaging.

Up to and including the 23rd month it’s an infant fare, 24 months and over is a normal fare

billie1b wrote: »

Up to and including the 23rd month it’s an infant fare, 24 months and over is a normal fare

Not forgetting that it is the age at the time of travel that is relevant.

McSween wrote: »

But I have to phone them to book it?

If you want to book a comfort seat or use your own child seat for the infant you have to phone them.

Infants aged less than 2 years must sit on the accompanying adult’s lap, an infant seat belt will be provided by cabin crew. Infants and any subsidy on the infant booking will be allocated to the first adult passenger on the booking.

Other options available for infants are:

Infants aged over 1 year can sit in their own aircraft seat using an Amsafe CARES child restraint (provided by the customer). Please contact a call centre to book this.

An infant comfort seat can be purchased, this can be used once airborne however the infant must sit on the accompanying adult’s lap during take-off, landing and if instructed by the cabin crew. Please contact a call centre to book this.

Good news on voucher legislation, Ryanair no longer able to dishonour vouchers where recipient name is different than their legal name. So Robert can use a voucher made out to Bob, (or Robbo, or Killer or Bobkins or any other nickname). Here's the reply from Heather Humphrey's secretary.

Gael23 wrote: »

If you pay priority boarding, is it still necessary to pay for seat selection?

Only to check in earlier

hi all
so we booked flights to salou on the 20/6/18 for 2 adults and 2 kids. We got the family plus setup and paid for our seats. We received an email from ryanair confirming all seats booked etc.
Went to check in there for our flights on tues 11th june and the online check in is telling me to select seats? of course the only seats left together are the extra leg room seats at the emergency exit (which i cant book because of the kids) and the premium seats.
now the flight times were changed maybe 5 times since june of last year so im wondering have my reserved seats been lost in the flight changes, or do we just have to wait until 2 days before to check in and receive the origional seats we booked.
ive tried contacting the online chat but thats not going anywhere.
any thoughts?

Credit Checker Moose wrote: »

If the flights get changed, all seat selections are lost and you have to rebook them.

At this stage all you can do is wait until the 48 hour window opens and get seats then.

you have to be joking?!! we paid extra at the time to book those seats. Its through no fault of our own that they changed the dates..............

A Dub in Glasgo wrote: »

Surely Ryanair do not lose paid for services? The flight time has changed not the flight or the aircraft

my thoughts exactly. i bought a service off them, i expect that service to be honoured. I mean they've changed the flights 5 times, surely i cant be expected to book my seats every time?

tom1ie wrote: »

my thoughts exactly. i bought a service off them, i expect that service to be honoured. I mean they've changed the flights 5 times, surely i cant be expected to book my seats every time?

The email telling you the flights were changed should have told you to rebook your seats. Did it?

tom1ie wrote: »

yeah fair enough, but just another point id like to make, i rang up ryanair after the second flight time change to complain and i asked the girl on the phone was everything the same, ie the seat bookings and suitcase allowance etc she said yes. unfortunately i have no record of this.
Also i presume my suitcase allowance is still there, so why cant my reserved seats be there?
very bad management on ryanairs behalf.

I wouldn't presume anything.

If anyone can ruin your holiday before you even depart, it's Ryanair. Definitely don't wait until 48 hours. Do you have the original seat numbers you booked? Assume these are yours. Webchat and declare this assumption, or else you want your new contiguous numbers, as you have not yet been informed of them. Take the upper hand, like your are not entertaining the idea that they've given all the standard seats away. You'll have a record of the chat to back up any future arbitration. Ultimately, they will have to put random seat bookings in the premium if not sold and the flight is full. Theres a (slim) chance that your seats are among the reserved standard seats you can't select, they can't sell on all the standard seats if they have pre-paid obligations, just to force you to upgrade. It's horrible though, the feeling of being treated like rubbish, and paying for it.