Amazon Prime Video, General Discussion [Ireland]

smiddyboy wrote: »

I've had it for a couple of months, bu when i go to the primevideo.com website there is nothing there. One moviw and about 20 shows (all Amazon Originals). Can't see American gods or any other shows.

Had a chat online with Amazon and all they could say is that content gets added and removed all the time! Useless!

Anyone had this issue?

That seems wrong, it's bigger than that now. Have you got a VPN on?

Mr E wrote: »

I started the trial at the weekend. The selection is pretty good but no native Chromecast support is a bit of a deal breaker. Casting through a browser is clunky.

And poor quality wise when you do.

To be honest, i find it slow to load at times and the quality can be muck. Whereas, Netflix flies it and the quality is much better.

Don't think I'll keep it after preacher, man in high castle and American gods.

dulpit wrote: »

Signed up. Content seems okay. Problem I have is I can't find any obvious way to watch it on TV, apart from casting from chrome in a PC (which I won't be doing).

I have an LG smart TV and a fire tv stick, you would think this should be easy..

Any ideas anyone?

Firestick should work, have you signed in to your account?

dulpit wrote: »

Yep, anything I try says region issues...

Oh you're in so yeah most stuff isn't available in Ireland.

dulpit wrote: »

But stuff I can watch on website or on app (e.g. The man in the high castle) won't play either.. Seems to be fire tv stick issue..

I got a Fire Stick specifically so I could watch Amazon Prime Video on my (non-smart) TV, but it wouldn't show the Irish content and the content thats there won't play.
I got on to customer service and all they kept repeating back to me was that the service isn't available in Ireland through the Fire Stick. I kept pressing them, asking if there was any settings I could change on the device or my account and just kept getting a resounding "no".
Their one solution was that I connect my PC or laptop to my TV through a HDMI :eek:
Seriously unhelpful.

In the end I went the PlayStation route someone mentioned in another thread here. If you sign up to a new PSN account using a UK address (any random address) this gives you access to the UK PSN app store, which has the Amazon Prime Video app in it. I downloaded the app, logged back in as my Irish PSN account and the app was still there. Signed in and it works perfectly (for now anyways).

I find Amazons limiting of platforms that they offer their service on to be extremely customer hostile.

^ Thanks for the little glimmer of hope. Would have been nice if the agent I spoke to could have given me a similar kind of assurance. I honestly found the conversation with him one of the most frustrating calls to a customer service rep in AGES.

I know its all moot if you have a smart TV with access to the app, but I still can't understand why Amazon have to make it so difficult to watch their content legally. I know Netflix has been around longer, but its available on every single platform there is. And Amazons decision to not implement casting from their app (apart from a Fire to Fire device) is just ridiculous, even though I'm sure its something to do with them trying to stick it to Google in some silly way.

Full_Circle_81 wrote: »

^ Thanks for the little glimmer of hope. Would have been nice if the agent I spoke to could have given me a similar kind of assurance. I honestly found the conversation with him one of the most frustrating calls to a customer service rep in AGES.

I know its all moot if you have a smart TV with access to the app, but I still can't understand why Amazon have to make it so difficult to watch their content legally. I know Netflix has been around longer, but its available on every single platform there is. And Amazons decision to not implement casting from their app (apart from a Fire to Fire device) is just ridiculous, even though I'm sure its something to do with them trying to stick it to Google in some silly way.

Just got the follow on email from amazon there now, and they re-iterate that they are working on localisation of the devices outside of the original launch countries but they cannot give a date for each country. So fingers crossed its not too far away

hmm that is very strange then, maybe it's somthing to do with Samsung tv Amazon app

dulpit wrote: »

Will that work? I'm picking up a fire tablet next week, so that'd be well handy..

Maybe do an internet search but my fire tablet picks up the ireland region stuff correctly and will cast it to the fire tv box seamlessly, no messing about no additional apps needed all done through the fire os on the tablet.

When on the tablet and i go into a movie or tv show i have 2 buttons play or play on device - fire tv. I havent messed with it too much but it works alright. And the quality of the image on the tv looks full hd resolution to me. Preacher was as sharper and crisper than i have ever seen it.

It's slowly getting better. Some really good TV and boxset stuff but the film selection is still poor. Probably worth the discounted price at the moment.

Chorus_suck wrote: »

This post has been deleted.

Primevideo.com is separate from Amazon.co.uk, so I could guess there's some issue there. Ask their support?

Everything on my account is registered to Ireland. When i was troubleshooting the Fire Box an Amazon customer services rep did this for me.

H8GHOTI wrote: »

I got a lg tv few months back & it has the prime app on it. Had no problem setting it up & everything I've tried to watch has worked.

Have a look in the lg content store & see if the app is available to install. Obviously no need then for laptop, fire stick etc...

What's the app called? I went looking for it but nothing showed up...

H8GHOTI wrote: »

Amazon Prime Video :-)

Not sure if there's differences between models but on mine when I go into the content store there is a premium section. Amazon app is in there alongside Netflix, YouTube etc...

Went searching, doesn't seem to be on my TV :-(