Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Tesco to 'honour' Dunnes/Supervalu money off vouchers

Options
1…5681011…14

Comments

  • Options
    #212
    Yggr of Asgard
    Registered Users Posts: 5,176 ✭✭✭Yggr of Asgard


    The_Conductor wrote: »
    I take it you're saying that tongue-in-cheek?
    Dunnes tends to be far better now than Supervalu.......
    Dunnes are even carrying quite a few Waitrose ranges, that Superquinn had once upon a time..........
    Dunnes has gone upmarket- Superquinn- as Supervalu- has gone decidedly downmarket.

    I agree with you, my local Supervalue (ex Superquinn) is a horrible place now with the quality being bad, several times I found outdated (by days) stuff on the shelfs. It got so bad, I stopped shopping there and went accross the shopping centre to Dunnes which has all the good stuff I can't get at Tesco.

    But back to the vouchers, my tesco driver had no problem taking my Dunnes voucher when he delivered (he made a joke about if I had printed it myself as he never had seen such a discount), so I'm now monitoring my card for a refund.

    I have some Supervalue vouchers (please come back to use, we changed, we promisse), they are next to go.


  • Options
    #213
    et101
    Registered Users Posts: 584 ✭✭✭et101


    Any update on whether or not Tesco will accept the Iceland vouchers? Cheers people


  • Options
    #214
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    et101 wrote: »
    Any update on whether or not Tesco will accept the Iceland vouchers? Cheers people

    Tesco Lucan, Celbridge and Maynooth- all refused to accept them today (we were actually looking for a specific item of clothing- so we went to all 3 branches out of curiousity)


  • Options
    #215
    shineon23
    Registered Users Posts: 2,830 ✭✭✭shineon23


    Sorry if this has been asked before, but have Tesco honoured the Aldi vouchers for fuel for anyone on here?

    I would have presumed no but I have used the vouchers for phone credit before, and would have thought that wouldn't be allowed either.


  • Options
    #216
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    shineon23 wrote: »
    Sorry if this has been asked before, but have Tesco honoured the Aldi vouchers for fuel for anyone on here?

    I would have presumed no but I have used the vouchers for phone credit before, and would have thought that wouldn't be allowed either.

    Vouchers are not valid for *fuel*, baby food, lottery tickets or tobacco products. Everything else appears to be fair game.


  • Advertisement
  • Options
    #217
    KayeQ
    Registered Users Posts: 77 ✭✭KayeQ


    Tesco(Carlow)driver took my dunnes 20 euro voucher today, happy customer:), he told me as long as it has a bar code he'll accept it.


  • Options
    #218
    Agrandsoftday
    Registered Users Posts: 6 ✭Agrandsoftday


    The_Conductor wrote: »
    Vouchers are not valid for *fuel*, baby food, lottery tickets or tobacco products. Everything else appears to be fair game.


    I had a dunnes voucher for 'spend 40€, get €8 off'.
    In Tesco yesterday, my bill came to 48€. 13€ of this was infant formula. The cashier scanned competitors voucher and I got the shopping for 40. No mention of the baby formula.


  • Options
    #219
    L1011
    Registered Users Posts: 68,492 ✭✭✭✭L1011


    Baby formula being excluded is actually the law, not a tesco rule. Cashier shouldn't have allowed that.


  • Options
    #220
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    Agrandsoftday wrote: »
    I had a dunnes voucher for 'spend 40€, get €8 off'.
    In Tesco yesterday, my bill came to 48€. 13€ of this was infant formula. The cashier scanned competitors voucher and I got the shopping for 40. No mention of the baby formula.

    You got lucky.
    Its specifically excluded under all promotions (its a UN declaration that Ireland has signed up to- its not a Tesco specific requirement- its across the entire grocery sector.)


  • Options
    #221
    leck
    Registered Users Posts: 1,357 ✭✭✭leck


    The_Conductor wrote: »
    You got lucky.
    Its specifically excluded under all promotions (its a UN declaration that Ireland has signed up to- its not a Tesco specific requirement- its across the entire grocery sector.)
    Off-topic, but I think it's a European Union Directive - Directive 2006/141/EC .
    Article 14 (2)
    Clause 2. There shall be no point-of-sale advertising, giving of samples or any other promotional device to induce sales of infant formula directly to the consumer at the retail level, such as special displays, discount coupons, premiums, special sales, loss-leaders and tie-in sales.


  • Advertisement
  • Options
    #222
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    And a copy of the WHO code of conduct for the marketing of breast milk substitutes

    In short- infant formula is not supposed to be discounted, or offered on promotion- full stop. The person who used the voucher for infant formula- got a cashier who was unaware of the restrictions (or didn't care)- and allowed them use the voucher, when they clearly should not have done.


  • Options
    #223
    Johnny_Fontane
    Registered Users Posts: 3,093 ✭✭✭Johnny_Fontane


    So are Tesco accepting the Dunnes vouchers at the moment (sorry if I missed this). From the OP it was only in 30 odds stores, cant find anything online.


  • Options
    #224
    gazzaman22
    Registered Users Posts: 903 ✭✭✭gazzaman22


    Have used vouchers manys a time when also buying formula. Never been pulled on it!


  • Options
    #225
    Fingleberries
    Registered Users Posts: 3,391 ✭✭✭Fingleberries


    Is this "Tesco accept competitor vouchers" only for the 'Spend x, get y off'-type of vouchers or are they also valid for the Dunnes Vouchers (e.g. the quarterly mailing where you get xxx off, because you spent yyyy in the last quarter)?

    Thanks,
    F.


  • Options
    #226
    L1011
    Registered Users Posts: 68,492 ✭✭✭✭L1011


    Fingleberries wrote: »
    are they also valid for the Dunnes Vouchers (e.g. the quarterly mailing where you get xxx off, because you spent yyyy in the last quarter)?

    Thanks,
    F.

    No, they don't take those.


  • Options
    #227
    Fingleberries
    Registered Users Posts: 3,391 ✭✭✭Fingleberries


    MYOB wrote: »
    No, they don't take those.

    Thanks


  • Options
    #228
    kn
    Registered Users Posts: 3,867 ✭✭✭kn


    Johnny_Fontane wrote: »
    So are Tesco accepting the Dunnes vouchers at the moment (sorry if I missed this). From the OP it was only in 30 odds stores, cant find anything online.
    Its now all stores with the exception of the Tesco Express branded stores.


  • Options
    #229
    kn
    Registered Users Posts: 3,867 ✭✭✭kn


    Fingleberries wrote: »
    Is this "Tesco accept competitor vouchers" only for the 'Spend x, get y off'-type of vouchers or are they also valid for the Dunnes Vouchers (e.g. the quarterly mailing where you get xxx off, because you spent yyyy in the last quarter)?

    Thanks,
    F.

    They do not accept the Dunnes clubcard vouchers but they accept the e.g. €25 off when you spend €125 type vouchers that came in the same mailing.


  • Options
    #230
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    kn wrote: »
    Its now all stores with the exception of the Tesco Express branded stores.

    Who are franchisees and not owned/operated by Tesco.......


  • Options
    #231
    kn
    Registered Users Posts: 3,867 ✭✭✭kn


    The_Conductor wrote: »
    Who are franchisees and not owned/operated by Tesco.......

    They are operated by Tesco but the range is limited and I guess Tesco want people to shop in their mainstream stores with these vouchers.


  • Advertisement
  • Options
    #232
    L1011
    Registered Users Posts: 68,492 ✭✭✭✭L1011


    The_Conductor wrote: »
    Who are franchisees and not owned/operated by Tesco.......

    You sure on that? In the UK it's their even smaller brand (One Stop) that's franchised.


  • Options
    #233
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    Peed off now I did not but The Sun on saturday. Fakebuke:
    Customer: just wondering if you're accepting the Iceland voucher... spend e25, get e5 off?
    Tesco: Thank you for getting in touch. We sure are. Proving the coupons are €5.00 off a €50.00 spend etc. This is in any denomination. I hope that helps, Mat - Customer Care


  • Options
    #234
    ruth12345
    Registered Users Posts: 22 ✭ruth12345


    Why-are tesco accepting that iceland voucher from the sun?


  • Options
    #235
    L1011
    Registered Users Posts: 68,492 ✭✭✭✭L1011


    ruth12345 wrote: »
    Why-are tesco accepting that iceland voucher from the sun?

    Because they're desperate for sales, same reason they're accepting all the other vouchers for other firms.


  • Options
    #236
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    MYOB wrote: »
    Because they're desperate for sales, same reason they're accepting all the other vouchers for other firms.

    I'd rephrase that- they're desperate to maintain market share....... Sales in the segment are down- come what may- and Tesco's model of being everything to everyone is in tatters......... In the UK they are loosing at the higher end to Waitrose, and the lower end to Aldi and Lidl. In Ireland- Dunnes are carrying more and more of Waitrose's products (predominantly frozen products, but increasingly ready-meals etc)- so while Tesco Ireland may have viewed M&S as their competitor at the top end- increasingly- its actually Dunnes Stores. In the meelee we have Musgraves and their chains- who are hemorrhaging customers- especially from their once premium Superquinn stores. Musgraves imagined they had a premium brand in 'Supervalu'- however, years of lack of any consistency in the monitoring of their Leinster franchisees eroded any premium this label may once have had, in the greater Dublin region.

    So- we have Dunnes and Supervalu increasingly using vouchers to try to maintain or increases their market shares (both in the region of 25%) Tesco hemorrhaging customers to both and also to Aldi/Lidl (who are both around 8% each) with the independents now only in the region of 10% of the market.

    Tesco- are sacrificing all, to try to convince customers to stay with them- however, as this thread has shown- most of us are increasingly fickle- and will actively go to where we perceive better value to be had.

    Tesco's traditional model- has been to appeal to customers who do a single large weekly shop- and all their marketing has been targeted at this audience. Increasingly- its no longer a valid assumption- more and more people do multiple small shops throughout the week- and indeed, split their large shops across several stores, to mop up what ever special offers/bargains may be running in any particular multiple.

    The internet in this case- is the great leveler- and customers are the beneficiaries- though what the battle ground is going to look like in a few short years, is anyone's guess.


  • Options
    #237
    dashcamdanny
    Registered Users Posts: 1,920 ✭✭✭dashcamdanny


    The_Conductor wrote: »
    The internet in this case- is the great leveler- and customers are the beneficiaries- though what the battle ground is going to look like in a few short years, is anyone's guess.

    Ironically the future battle ground for these guy will be the online market . They seem to be still on top by a long shot, and with the blinkbox and the Hudl already proving successful, maybe we will see a downsizing of the supermarket end of things in favor of the delivery and tech market.

    Who knows. But any fighting between the big supermarket chains will be good for us, the consumer.

    With Dave Lewis (the new Tesco CEO) starting this week, they might start taking drastic changes .
    They still make billions of euro in profit so its not going to disappear anytime soon.


  • Options
    #238
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,281 Mod ✭✭✭✭The_Conductor


    dashcamdanny wrote: »
    They still make billions of euro in profit so its not going to disappear anytime soon.

    They haven't figured how to turn a profit in online deliveries though- apparently each delivery costs them an average of 23 Euro- all told, a price consumers are most certainly not happy to pay.


  • Options
    #239
    kn
    Registered Users Posts: 3,867 ✭✭✭kn


    The_Conductor wrote: »
    They haven't figured how to turn a profit in online deliveries though- apparently each delivery costs them an average of 23 Euro- all told, a price consumers are most certainly not happy to pay.

    Can't believe it costs them as much as €23 per delivery. They do however make it very costly for themselves by doing the shopping for the customer. Specialist internet retailers would have their warehouses synched to make this a painless electronic process whereas individual Tesco's are not set up for it. Dunnes however have a saner model where they charge €3 to drop off your shopping - that i'll suit those with no car but a large shop.


  • Options
    #240
    dashcamdanny
    Registered Users Posts: 1,920 ✭✭✭dashcamdanny


    kn wrote: »
    Can't believe it costs them as much as €23 per delivery. They do however make it very costly for themselves by doing the shopping for the customer. Specialist internet retailers would have their warehouses synched to make this a painless electronic process whereas individual Tesco's are not set up for it. Dunnes however have a saner model where they charge €3 to drop off your shopping - that i'll suit those with no car but a large shop.

    I think Tesco has 6 of these stores in the UK and maybe one in the Belfast area I think.

    No customers allowed in.
    BBTQRvJCQAEtB1V.jpg:large


  • Advertisement
  • Options
    #241
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    dashcamdanny wrote: »
    I think Tesco has 6 of these stores in the UK and maybe one in the Belfast area I think.

    No customers allowed in.
    BBTQRvJCQAEtB1V.jpg:large

    Am I right in thinking that it's for deliveries?
    As for the cost of delivery. I'd say 23€ is about right when you take in wages, vehicle costs and diesel..
    Probably doesn't account for the picking costs.

    I know I wouldn't allow a new customer if they spent less than 20 per delivery. It upset the sales reps no end.


Advertisement