Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

DCI fuel card -Diesel

24

Comments

  • Registered Users, Registered Users 2 Posts: 9,796 ✭✭✭sweetie


    gibo_ie wrote: »
    I am sure this is not confidential so im attaching the excel sheet with list i have from July 2011
    Could be a few more by now, i have been thinking of doing some sort of App for them so i have them on a map....
    Enjoy

    for some reason this is now only showing 6 core sites and none of them in leinster. im sure when i first checked it there were loads more?


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    sweetie wrote: »
    for some reason this is now only showing 6 core sites and none of them in leinster. im sure when i first checked it there were loads more?

    There's 341 that I can see? Tell me it's no that you didn't scroll up (the file starts off at the bottom)


  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    sweetie wrote: »
    for some reason this is now only showing 6 core sites and none of them in leinster. im sure when i first checked it there were loads more?

    There's definitely more than 6 as MP3 said, I already know 4 in dublin alone..

    Did you turn off autofilter in excel (if it was applied)??

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Registered Users, Registered Users 2 Posts: 9,796 ✭✭✭sweetie


    turned off the filter, thanks. BTW can a couple of cars share a card, ie. do you have to register a reg with them?


  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    sweetie wrote: »
    turned off the filter, thanks. BTW can a couple of cars share a card, ie. do you have to register a reg with them?

    you can request multiple card (I have 2 myself)..

    there is option to limit the amount of fill (at your discretion during sign up)

    As for reg, i don't think it matter (the petrol station cashier will ask for reg and mileage but I always just say no), if you let them know during sign up that you and your partner/spouse will be using it, i'm sure they will advise you how to proceed

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Closed Accounts Posts: 1,345 ✭✭✭The Dagda


    Does anyone else using the DCI card find the pricing strange?

    We signed up in June and the price bottomed out on June 27 @ 115.5 (142.065) and since then the price has been climbing to the current price of 123.6 (152.028)

    This despite the price at the pumps being lower now then when they were in June.

    It's beginning to look like they give new members a low rate when they first sign up? :confused:


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    The Dagda wrote: »
    Does anyone else using the DCI card find the pricing strange?

    We signed up in June and the price bottomed out on June 27 @ 115.5 (142.065) and since then the price has been climbing to the current price of 123.6 (152.028)

    This despite the price at the pumps being lower now then when they were in June.

    It's beginning to look like they give new members a low rate when they first sign up? :confused:

    yeah I've stopped using mine for the time being, as I can get it cheaper at the pump..... I'll see if they get their act together... diesel seems to be going up though, so unless they just react to price changes quicker... it would explain why they were going down ahead of the drop in prices we had there... and now why they are going back up! There were posts from long term users though somewhere in the thread who were happy with the card so I'm optimistic they will be lower than the pumps again! But it costs nothing to get one or keep one so no disadvantage to it! least we saved a few quid so far anyway!


  • Closed Accounts Posts: 1,345 ✭✭✭The Dagda


    yeah I've stopped using mine for the time being, as I can get it cheaper at the pump..... I'll see if they get their act together... diesel seems to be going up though, so unless they just react to price changes quicker... it would explain why they were going down ahead of the drop in prices we had there... and now why they are going back up! There were posts from long term users though somewhere in the thread who were happy with the card so I'm optimistic they will be lower than the pumps again! But it costs nothing to get one or keep one so no disadvantage to it! least we saved a few quid so far anyway!


    Yeah we've stopped using it currently too. I also based my decision to sign up on the positive feedback from users here.

    Are you on the same prices as I quoted above?


  • Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    The Dagda wrote: »
    Yeah we've stopped using it currently too. I also based my decision to sign up on the positive feedback from users here.

    Are you on the same prices as I quoted above?

    I get price updates via email every Wednesday and Friday night. Last nights update gave me a price of 124.6c per litre + vat. Thats 153.26:eek:. Very few stations west of the Shannon where I mostly work & play are above 150cpl. Won't be using DCI card very much at this rate, and I've been with them for more than 5yrs.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    The Dagda wrote: »
    Yeah we've stopped using it currently too. I also based my decision to sign up on the positive feedback from users here.

    Are you on the same prices as I quoted above?

    yep 124.6 was what i got yesterday.. stick to local forecourt until they are back to sensible price..

    the cheapest I've seen at the moment is 149.9 CPL at forecourts

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Closed Accounts Posts: 1,345 ✭✭✭The Dagda


    I get price updates via email every Wednesday and Friday night. Last nights update gave me a price of 124.6c per litre + vat. Thats 153.26:eek:. Very few stations west of the Shannon where I mostly work & play are above 150cpl. Won't be using DCI card very much at this rate, and I've been with them for more than 5yrs.
    lau1247 wrote: »
    yep 124.6 was what i got yesterday.. stick to local forecourt until they are back to sensible price..

    the cheapest I've seen at the moment is 149.9 CPL at forecourts


    That's strange because my price update yesterday was 123.6CPL :confused:


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    The Dagda wrote: »
    That's strange because my price update yesterday was 123.6CPL :confused:

    Are you registered as a business or private user? I got 124.6 also but another guy in work is always getting a cent cheaper than me... He is registered as a business and said he'd be buying 1000L a week when he signed up (he prob fills a car once every 2 weeks in reality). I don't know is that why he is getting a better rate or is it just up to the sales reps discretion?


  • Closed Accounts Posts: 1,927 ✭✭✭paddyp


    The Dagda wrote: »
    That's strange because my price update yesterday was 123.6CPL :confused:

    Yeah 123.6 for myself too which works out at 152 and its 149.9 in the local station at the moment, was great for a few weeks there I saved 12-16c/l in galway which is always expensive.

    I was wondering if they give people a different price according to how much you use which would mean when the price went up and you use it less it would spiral up to a useless level.


  • Closed Accounts Posts: 1,345 ✭✭✭The Dagda


    Are you registered as a business or private user? I got 124.6 also but another guy in work is always getting a cent cheaper than me... He is registered as a business and said he'd be buying 1000L a week when he signed up (he prob fills a car once every 2 weeks in reality). I don't know is that why he is getting a better rate or is it just up to the sales reps discretion?
    paddyp wrote: »
    Yeah 123.6 for myself too which works out at 152 and its 149.9 in the local station at the moment, was great for a few weeks there I saved 12-16c/l in galway which is always expensive.

    I was wondering if they give people a different price according to how much you use which would mean when the price went up and you use it less it would spiral up to a useless level.

    Yeah we're signed up as a business so maybe that explains the difference? It doesn't make sense to me how they are pricing the fuel at the moment, considering how much cheaper it was when the price at the pump was much higher.

    It's a pain now coz it was so handy to be able to fuel up at the local core site (which is Fuel Card Only), not have to go through the payment procedure, not have to worry about receipts, etc., AND save money. Hopefully the price comes back down soon...


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    The Dagda wrote: »
    Yeah we're signed up as a business so maybe that explains the difference? It doesn't make sense to me how they are pricing the fuel at the moment, considering how much cheaper it was when the price at the pump was much higher.

    It's a pain now coz it was so handy to be able to fuel up at the local core site (which is Fuel Card Only), not have to go through the payment procedure, not have to worry about receipts, etc., AND save money. Hopefully the price comes back down soon...

    Yeah, cuz it was cheaper for a good while there! And when you stop using it you have to pay for fuel straight away... you get used to that three weeks credit! it catches up on ya when ya start paying by cash!


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 109 ✭✭Gal2011


    DCI like any Fuel card company buy fuel on a twice weekly basis so if the oil market rises by 10 cent on Wednesday then their price automatically rises by 10 cent that day when they change their price as they buy a certain quota although they do not really handle the diesel whereas the Filling stations might not refuel for a couple of days or a week or longer depending on how often they get their pumps refueled and thir price goes up or down depending on the price they buy it at. In essence it is very hard to compare the DCI fuel card to pump prices in an unstable oil market which is what we have had for the past year or more as it is constantly moving mainly upwards. If the prices remained constant for a few weeks then obviously you could more easily compare like with like more fairly. Hope that helps, price of diesel is rising steadily by the looks of it.


  • Closed Accounts Posts: 1,345 ✭✭✭The Dagda


    Gal2011 wrote: »
    DCI like any Fuel card company buy fuel on a twice weekly basis so if the oil market rises by 10 cent on Wednesday then their price automatically rises by 10 cent that day when they change their price as they buy a certain quota although they do not really handle the diesel whereas the Filling stations might not refuel for a couple of days or a week or longer depending on how often they get their pumps refueled and thir price goes up or down depending on the price they buy it at. In essence it is very hard to compare the DCI fuel card to pump prices in an unstable oil market which is what we have had for the past year or more as it is constantly moving mainly upwards. If the prices remained constant for a few weeks then obviously you could more easily compare like with like more fairly. Hope that helps, price of diesel is rising steadily by the looks of it.

    3 things;

    1. There's no difference between a station buying fuel and DCI buying fuel. They both buy at one price and sell at another.

    2. DCI must be buying more than a single station, in bulk at discount, so they must be able to sell at a lower price. The fact that they were so much cheaper a few weeks ago proves that.

    3. Prices have been steady at less than 1.50 for a couple of weeks, DCI have been raising their price all of that time.

    I don't know why you posted? If you have some knowledge of the business why are you posting incorrect information? If you don't have knowledge of the business, why are you posting in a way that implies that you have some "insider info"?


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,053 Mod ✭✭✭✭whiterebel


    I left DCI for exactly this reason. Started off really reasonable and quickly started to outstrip pump prices. They didn't seem surprised when I rang to cancel.


  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    whiterebel wrote: »
    I left DCI for exactly this reason. Started off really reasonable and quickly started to outstrip pump prices. They didn't seem surprised when I rang to cancel.

    to be honest, while I'm not happy that their price has been on the increase for the past month and I've been paying the forecourt price which is cheaper..

    it still make sense to keep it for when they drop.. after all, they don't charge anything anyway if you don't use it..

    One would understand if they charge service fee or monthly fee.. so a bit of over reaction no??

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Registered Users, Registered Users 2 Posts: 28,576 ✭✭✭✭drunkmonkey


    Just got my topaz text prices are still higher than the prices on the 29th of June

    29th of June:

    Petrol 155.28 & Diesel 146.73

    Todays price(20th July)

    Petrol 160.81 & Diesel 155.72

    Diesel gone up 10cent in 4 weeks, wha?


    Should I be moving to a DCI card, topaz doesn't seem any great value today.


  • Advertisement
  • Closed Accounts Posts: 1,345 ✭✭✭The Dagda


    DCI going up to 125.1CPL (153.87) from midnight tonight! :rolleyes: :mad:


  • Registered Users, Registered Users 2 Posts: 109 ✭✭Gal2011


    The Dagda wrote: »
    3 things;

    1. There's no difference between a station buying fuel and DCI buying fuel. They both buy at one price and sell at another.

    2. DCI must be buying more than a single station, in bulk at discount, so they must be able to sell at a lower price. The fact that they were so much cheaper a few weeks ago proves that.

    3. Prices have been steady at less than 1.50 for a couple of weeks, DCI have been raising their price all of that time.

    I don't know why you posted? If you have some knowledge of the business why are you posting incorrect information? If you don't have knowledge of the business, why are you posting in a way that implies that you have some "insider info"?





    I have some knowledge as my family had a service station and I understand to a certain degree how it works. Your number 1 point doesn't make sense as yes they both buy diesel but at different times so at different prices, service station buys a bulk amount and prices it accordingly until that amount runs out which could be for any period of time. A fuel card company doesn't physically buy a big amount, they trade on the Oil market which changes on a Wedneday and a Friday so their price changes accordingly.
    Your second point that they were cheaper a few weeks ago actually backs up what i am saying and what i said previously that Fuel cards are ahead of the stations in terms of price changes as they buy on a twice weekly rate and a couple of weeks ago the prices were falling so they were getting this diesel at a lower rate than the stations so hence were cheaper and now it is going the other way and they are going up ahead of the stations.
    Your third quote about prices being steady at 1.50 for the last 3 weeks is ridiculous as there is a 10 cent differential in the price of diesel at pumps nationwide from the cheapest to the dearest station which has nothing to do with fuel cards. Look up the website www.pumps.ie and read the price forecast and they tell you how diesel is rising and expected to continue so. Also if you don't believe that diesel is going up then ring your local bulk diesel provider and ask them. By the way watch the prices shoot up at the pumps over the next few days.


  • Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    The Dagda wrote: »
    DCI going up to 125.1CPL (153.87) from midnight tonight! :rolleyes: :mad:

    126.1cpl (155.103) for me:rolleyes::eek::mad: The local core site is 151.9 :confused:


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    126.1cpl (155.103) for me:rolleyes::eek::mad: The local core site is 151.9 :confused:

    I'd say the price at the pumps is going to catch up on the card... but as long as the price is going up paying at pumps seems to be better... and when it's coming down use the card as DCI seems to react quicker to market changes....


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,053 Mod ✭✭✭✭whiterebel


    lau1247 wrote: »
    to be honest, while I'm not happy that their price has been on the increase for the past month and I've been paying the forecourt price which is cheaper..

    it still make sense to keep it for when they drop.. after all, they don't charge anything anyway if you don't use it..

    One would understand if they charge service fee or monthly fee.. so a bit of over reaction no??

    Hardly an over reaction:rolleyes: They sold the concept of their card working out cheaper at the pump, which it did for a few months and then got more expensive. Rang to cancel and told them exactly why. Whats the point in holding on to a card I'm never going to use?


  • Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    whiterebel wrote: »
    Hardly an over reaction:rolleyes: They sold the concept of their card working out cheaper at the pump, which it did for a few months and then got more expensive. Rang to cancel and told them exactly why. Whats the point in holding on to a card I'm never going to use?

    It seems that the days of the card automatically registering the cheaper pump price are now gone. In the early days if the pump price was cheaper than the customer got that benefit. The Topaz cards was similar. I wonder has that changed as well ???. By the way all these fuel cards are processed by the same company in Crewe.


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    whiterebel wrote: »
    Hardly an over reaction:rolleyes: They sold the concept of their card working out cheaper at the pump, which it did for a few months and then got more expensive. Rang to cancel and told them exactly why. Whats the point in holding on to a card I'm never going to use?

    I'm just keeping mine for when it's cheaper than the pump again... as there's no costs associated I don't see any reason not to keep it to give you the option. One of the lads on here has had his card for 5 years so it's obviously not consistently more expensive or he'd have far worst things to say about it!


  • Closed Accounts Posts: 1,594 ✭✭✭sandin


    There was a huge increase in refinery diesel prices over the past couple of weeks, this will feed into the pumps from this weekend - don't be surprised by up to 9c increase at the pumps within the next 7 days

    Increase caused by under capacity at refineries, and oil prices going way back to almost $110 AND the euro dollar rate dropping to $1.21

    Absolutely nothing whatsoever we can do about it unless the government wants to reduce their 85c cut from EACH litre of diesel (95c from petrol)


  • Registered Users, Registered Users 2 Posts: 199 ✭✭The Gride


    Had a DCI card but gone back to pay as you go. At least you don't get a big bill that way. Suits me anyways.


  • Registered Users, Registered Users 2 Posts: 3,383 ✭✭✭peckerhead


    For some reason I'm not getting their SMS messages; one of their guys is trying to fix it but no luck so far. Could anyone who's had a recent SMS let me know what the current price is?
    TIA


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    peckerhead wrote: »
    For some reason I'm not getting their SMS messages; one of their guys is trying to fix it but no luck so far. Could anyone who's had a recent SMS let me know what the current price is?
    TIA

    currently it is 124.3 (or 152.8 after VAT) which will be valid until this coming wednesday (inclusive)

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    whiterebel wrote: »
    Whats the point in holding on to a card I'm never going to use?

    well, you might when it gets cheaper again duh.. :confused:

    anyway, you're out so.... enjoy the forecourt price when it is more expensive :rolleyes:

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    lau1247 wrote: »
    currently it is 124.3 (or 152.8 after VAT) which will be valid until this coming wednesday (inclusive)

    or 123.3 if ur a business customer (pretty certain it's always a cent cheaper for them, so if anyone new is signing up pretend to be a business!


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    lau1247 wrote: »
    currently it is 124.3 (or 152.8 after VAT) which will be valid until this coming wednesday (inclusive)

    or 123.3 if your a business customer (pretty certain it's always a cent cheaper for them, so if anyone new is signing up pretend to be a business!


  • Registered Users, Registered Users 2 Posts: 831 ✭✭✭daingeanrob


    i signed up for this and am waiting for a call. can i get two cards? one for me and the wife? handy card in the west of ireland as i have seen quite a few 24hr pumps that take a dci card at the pumps even if the shop/forecourt is closed. in my experience they didn't take a credit card. had a few too close to call trips with the fuel light on looking for an open forecourt.


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,053 Mod ✭✭✭✭whiterebel


    lau1247 wrote: »
    well, you might when it gets cheaper again duh.. :confused:

    anyway, you're out so.... enjoy the forecourt price when it is more expensive :rolleyes:

    Which bit of the fact that DCI was consistently more expensive than pump prices do you not understand?:confused:
    Maybe in your world paying them more than what you pay at the pump is a bargain......:rolleyes:
    When I asked if I pay the rate from the text, or the cheaper price at the DCI pump in New Ross, they wanted me to pay the texted rate. Brilliant service, enjoy it.


  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    whiterebel wrote: »
    Which bit of the fact that DCI was consistently more expensive than pump prices do you not understand?:confused:

    No it is not a fact!!!! (I'm holding back an extremely strong urge to start name calling) It was cheaper than forecourts between Jan up to May consistently!!! I know because I've been using it in those periods and I check the price of various stations between Longford and Dublin every week, so don't you start telling me that it is consistently more expensive than forecourts.. Get your fact straight!!
    whiterebel wrote: »
    Maybe in your world paying them more than what you pay at the pump is a bargain......:rolleyes:

    I should be saying that to you! (The other way around of course).. guess you can't teach old dogs new trick.. I keep telling you that you should only use it when it is cheaper than forecourt yet somehow you just can't seem to take it in (before you developed amnesia again, they are cheaper at times and is NOT always more expensive!)
    whiterebel wrote: »
    When I asked if I pay the rate from the text, or the cheaper price at the DCI pump in New Ross, they wanted me to pay the texted rate. Brilliant service, enjoy it.

    It is not rocket science, if you use the card, you pay the card price.. like any service, read the term and conditions.. you are the one that is suppose to check which is cheaper.. the onus is on the person using the card.. they text you the weekly price update for a reason..

    a business (like any other) is there to make money, you just have to understand how it operate and play it at their own game within the term and yes, it is a brilliant service when it is cheaper and I will enjoy it..

    *****

    Note to self, do not feed the troll ;):rolleyes:

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,053 Mod ✭✭✭✭whiterebel


    Yes, you tell me what they texted and what I was getting at the pumps and why I gave up using it. Tell you what, talk to yourself, you're such an expert.....


  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    whiterebel wrote: »
    Yes, you tell me what they texted and what I was getting at the pumps and why I gave up using it. Tell you what, talk to yourself, you're such an expert.....

    scaled.php?server=805&filename=59519731.png&res=landing

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Advertisement
  • Moderators, Home & Garden Moderators, Regional Midwest Moderators, Regional West Moderators Posts: 16,724 Mod ✭✭✭✭yop


    Have a DCI card now for 3 years and in general its cheaper, outside of the last 6 weeks anyway its beaten any roadside pump I have seen throughout the country, so its well worth having. At one stage there in May it was 5 or 6 cents a litre cheaper than anywhere I had seen from here to Dublin.


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    i signed up for this and am waiting for a call. can i get two cards? one for me and the wife? handy card in the west of ireland as i have seen quite a few 24hr pumps that take a dci card at the pumps even if the shop/forecourt is closed. in my experience they didn't take a credit card. had a few too close to call trips with the fuel light on looking for an open forecourt.

    yeah you can multiple cards... If possible try and get a business account as they seem to get it 1 cent cheaper....They don't check your business or anything, they might ask for a reference to show you can pay, e.g. your car mechanic or something....


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,053 Mod ✭✭✭✭whiterebel


    lau1247 wrote: »
    []

    When you know what naive means you'll be really clever. Now do us a favour and start back to secondary school early, good lad.


  • Registered Users, Registered Users 2 Posts: 2,218 ✭✭✭lau1247


    whiterebel wrote: »
    When you know what naive means you'll be really clever. Now do us a favour and start back to secondary school early, good lad.

    First and foremost, this will be the last post that I will address to you in this thread (it is getting sidetracked in the spirit of the topic) unless you have contributing infomation to add that have actual backing experience (Positive or negative).

    Frankly, I'm sick of reading your non contributing reply and I think other users subscribed to this thread would feel the same way.


    Second of all, the word "Naive" I think fit just fine. General part that applies in that context is:
    (of a person or action) Showing a lack of experience, wisdom, or judgment:
    or
    deficient in worldly wisdom or informed judgment;
    I try to tell you DCI do get cheaper at times (from experience and not just me may I add) and you should use the service according to their terms but you don't seem to want to take that on board and still trying to argue your way out that they are "consistently more expensive".

    If you feel Naive is not appropriate for you, I guess you fit in the latter.

    Good day to you Sir!

    West Dublin, ☀️ 7.83kWp ⚡5.66 kWp South West, ⚡2.18 kWp North East



  • Registered Users, Registered Users 2 Posts: 3,383 ✭✭✭peckerhead


    Did anyone else get the letter telling them about this great "service" for which you'll be signed up without further action on your part unless you opt out? It's "only" €0.90 per card per month, but if you don't want this extra insurance policy (for that is what it is) you might like to write to them along the following lines. The address is admin@groupcustomerservices.com; I CC'd it to galway@dcicard.ie.
    Re: DCI Fuel card account no. XXXXX (Company name: Peckerhead Enterprises)

    Dear Sir/Madam,

    I wish to be excluded from the GuardCard service described in the undated, unsigned letter I received from DCI this morning. I would be grateful if you would confirm receipt of this instruction before your proposed “deadline” of 23 August.

    Incidentally, this kind of inertia selling — respond in writing within 9 days, or we’ll start charging you for this unsolicited service — is illegal under the terms of the European Directive on Distance Selling (Directive 97/7/EC), which was incorporated into Irish Law by the EC (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 (Statutory Instrument 207 of 2001). But I guess you probably know that?

    Yours sincerely,
    peckerhead


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    peckerhead wrote: »
    Did anyone else get the letter telling them about this great "service" for which you'll be signed up without further action on your part unless you opt out? It's "only" €0.90 per card per month, but if you don't want this extra insurance policy (for that is what it is) you might like to write to them along the following lines. The address is admin@groupcustomerservices.com; I CC'd it to galway@dcicard.ie.

    Yeah I got that and responsed saying i didn't want it. When I was signing up and asked was there any catches/charges at all? He told me that after 3 months they give you this offer (it's aimed mainly at businesses in case an employee does a runner with a card) so he said you just write saying you don't want it. So I knew it was coming.....Bit sly the way you are automatically signed up! Still haven't used the card in the past few weeks as cheaper at the pumps!


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 11,339 ✭✭✭✭Tony


    Yeah I was not impressed at being signed up without consent, phoned them to let them know this.

    Yeah I got that and responsed saying i didn't want it.

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Registered Users, Registered Users 2 Posts: 3,383 ✭✭✭peckerhead


    I wouldn't mind but they replied with a bull**** email claiming I was informed about it when I signed up (which I wasn't) and that I got a reminder letter before the one received today (which I didn't).

    Needless to say I clarified the matter and suggested that they relay my concerns to DCI management, in the interests of best practice and regulatory compliance. :)

    If anyone misses the letter and starts seeing €0.90 monthly debits on their account, you're entitled to a refund, whatever they say. Just quote that EU Directive.


  • Registered Users, Registered Users 2 Posts: 11,339 ✭✭✭✭Tony


    Despite the agent agreeing to a credit they have deducted the guard card charge for two months in a row so I've no cancelled the direct debit. Sharp practice on their part by any standard.

    Sounds like a really amateur operation , this is the latest mail I have from them "Hi Tony,

    Apologies for the delay in responding I am waiting for our systems to come back on as we moved office last week and cannot make outbound calls until Wednesday we have been told."



    peckerhead wrote: »
    I wouldn't mind but they replied with a bull**** email claiming I was informed about it when I signed up (which I wasn't) and that I got a reminder letter before the one received today (which I didn't).

    Needless to say I clarified the matter and suggested that they relay my concerns to DCI management, in the interests of best practice and regulatory compliance. :)

    If anyone misses the letter and starts seeing €0.90 monthly debits on their account, you're entitled to a refund, whatever they say. Just quote that EU Directive.

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Moderators, Society & Culture Moderators Posts: 32,286 Mod ✭✭✭✭The_Conductor


    Is my reading of this thread correct- if you can find any sort of a fuel deal locally- from a Tesco filling station, a Maxol 5 Euro shop etc- its probably cheaper than the DCI card? At the moment Maxol are doing a 10c off per litre made up of 2 * 5c off per litre coupons. You get one coupon every time you spend a fiver on groceries or a car wash- locally here this morning's price is 158.8 in Maxol (which you can get for 148.8 with the 10c off per litre), Tesco is 156.9- and in Maynooth it looks like everyone is price matching Tesco- though often undercutting with 5c off a litre- (151.9 for diesel but 163.9 for petrol). Price differential for petrol seems to have creeped to 12c.

    What are the current DCI prices- or are we better off just availing of the local offers (thank god there seems to be competition here)??

    Cheers,

    Shane


  • Registered Users, Registered Users 2 Posts: 1,833 ✭✭✭mp3ireland2


    smccarrick wrote: »
    Is my reading of this thread correct- if you can find any sort of a fuel deal locally- from a Tesco filling station, a Maxol 5 Euro shop etc- its probably cheaper than the DCI card? At the moment Maxol are doing a 10c off per litre made up of 2 * 5c off per litre coupons. You get one coupon every time you spend a fiver on groceries or a car wash- locally here this morning's price is 158.8 in Maxol (which you can get for 148.8 with the 10c off per litre), Tesco is 156.9- and in Maynooth it looks like everyone is price matching Tesco- though often undercutting with 5c off a litre- (151.9 for diesel but 163.9 for petrol). Price differential for petrol seems to have creeped to 12c.

    What are the current DCI prices- or are we better off just availing of the local offers (thank god there seems to be competition here)??

    Cheers,

    Shane

    DCI fule prices haven't been great of late, I've been just paying at the pump....still keeping the card though as it costs nothing and they'll probably be cheaper than the pumps at some stage in the future.... as a couple of posters have had a card for years and they found it's generally cheaper but not all the time, nt sure why it's not cheaper at the min though!


  • Advertisement
Advertisement