ALL Passport Related Questions in here! Please Read Post#1 first!

davechops · 29-03-2010 12:38PM

Just found out my passport application cannot be processed on the tracking service page. Need passport by Monday the 5th.

So does anyone know what happens now? do I have to wait for old documents back? do I head to passport office in Dublin, just at minute they are not answering phones and have also emailed and faxed them.

Thanks for any advice or help

David

Sharlovesjohn · 29-03-2010 12:49PM

I'd go to the office if i were you David also get another set of Photos loads of people have there applications rejected because of incorrect photos

davechops · 29-03-2010 12:53PM

will head down tomorrow will I need new form? also is the cue's still big what time would I need to be at office for?

Lynfo · 29-03-2010 01:15PM

Ms Inquisitive wrote: »

I'm in similiar situation, status went like that at 7.45 this morning as well, is this a bit fishy?

Anyone know what stages are left after that one?

Same as this. 'Received on 12/03/2010 and has been registered.'

Last updated 7.45.

craigj · 29-03-2010 01:24PM

same situation with my sons passport:

....Received on 18/03/2010 and has been registered.

I thought it was a good thing but now I'm not so sure and of course nobody is answering the phone this morning.

Lynfo · 29-03-2010 01:25PM

davechops wrote: »

will head down tomorrow will I need new form? also is the cue's still big what time would I need to be at office for?

If it's just incorrect photos you just need new photos, but if they're sending it back to you as rejected then you need to bring that documentation too. You won't need to get your photos signed again.

anthonysgal · 29-03-2010 02:25PM

When tracking my renewed passport it says now "Recieved on 16/03/2010 and has been registered"
Im booked on a flight for the 25th of April..will i get it in time????:cool:
any advice would be much appreciated..

Lynfo · 29-03-2010 02:41PM

anthonysgal wrote: »

When tracking my renewed passport it says now "Recieved on 16/03/2010 and has been registered"
Im booked on a flight for the 25th of April..will i get it in time????:cool:
any advice would be much appreciated..

There's just no way to know, unless you do as some others have done and email or phone constantly until you get a reply.
I'm booked on a flight myself on April 23rd and am waiting on my daughters passport so everything crossed it comes in time.

VictoriaD · 29-03-2010 02:42PM

Paradoxaholic wrote: »

Lucky you. I submitted my application 1 week before you, travelling next week.. and still nothing

Your VERY Lucky, I live in the UK and need my passport to fly home to see my Son

I complained about the Irish Embassy here in London (Absolutely appaling customer service) So i wrote a mail complaining and got a call from a manager the next morning at 8.30 A.M.

He was irrate and extremely unprofessional. I submitted my application personally on 8th March. Still no sign of it and no help as when i did try to track i got a reply from this manager.... And again VERY Unhelpful.

Now i wont be able to see my Son. Its a joke !!!

anthonysgal · 29-03-2010 02:47PM

Lynfo wrote: »

There's just no way to know, unless you do as some others have done and email or phone constantly until you get a reply.
I'm booked on a flight myself on April 23rd and am waiting on my daughters passport so everything crossed it comes in time.

Thanks Lynfo..heres hoping!!:)

mikedragon32 · 29-03-2010 02:48PM

VictoriaD wrote: »

Your VERY Lucky, I live in the UK and need my passport to fly home to see my Son I complained about the Irish Embassy here in London (Absolutely appaling customer service) So i wrote a mail complaining and got a call from a manager the next morning at 8.30 A.M.

He was irrate and extremely unprofessional. I submitted my application personally on 8th March. Still no sign of it and no help as when i did try to track i got a reply from this manager.... And again VERY Unhelpful.

Now i wont be able to see my Son. Its a joke !!!

You do NOT need a passport to travel between Ireland and the UK. Ryanair insist on it, however Aer Lingus and most other carriers do not.

Check with the carriers to see their ID requirements. There's also a thread on this forum in relation to travelling between UK and Ireland without a passport.

davechops · 29-03-2010 02:52PM

davechops wrote: »

Just found out my passport application cannot be processed on the tracking service page. Need passport by Monday the 5th.

So does anyone know what happens now? do I have to wait for old documents back? do I head to passport office in Dublin, just at minute they are not answering phones and have also emailed and faxed them.

Thanks for any advice or help

David

Whats going on

checked online tracking it now says Received on 05/03/2010 and has been registered.

I Drink It Up! · 29-03-2010 03:05PM

Yep. Mine has been put up online as being "REGISTERED" and my slip of paper from 2 weeks ago says that I can collect tomorrow, Tuesday the 30th. Hopefully these two events are going hand in hand.

long_b · 29-03-2010 03:05PM

davechops wrote: »

Whats going on checked online tracking it now says Received on 05/03/2010 and has been registered.

They've done what looks like a bulk-update on the database. I Can't see that it means anything because so many people have had this status update

I Drink It Up! · 29-03-2010 03:12PM

okay...just got thru on the lo-call #1890 426 888 ............spoke to the lady, she said could I please hold on...then I got cut off.:mad::mad:

davechops · 29-03-2010 03:26PM

I Drink It Up! wrote: »

okay...just got thru on the lo-call #1890 426 888 ............spoke to the lady, she said could I please hold on...then I got cut off.:mad::mad:

Keep me posted if you don't mind, I'm due out early next Tue morn so need passport by Thur.

VictoriaD · 29-03-2010 03:26PM

mikedragon32 wrote: »

You do NOT need a passport to travel between Ireland and the UK. Ryanair insist on it, however Aer Lingus and most other carriers do not.

Check with the carriers to see their ID requirements. There's also a thread on this forum in relation to travelling between UK and Ireland without a passport.

I am flying with Ryanair

I Drink It Up! · 29-03-2010 03:49PM

davechops wrote: »

Keep me posted if you don't mind, I'm due out early next Tue morn so need passport by Thur.

Hi.

They aren't answering the phones. Apparently, Allegedly the phones are being diverted to the Dept of Foreign Affairs on St. Stephens Green. The lady there intimated that if my docket says the 30th then the 30th it is, though she could shed no light on the matter of it being "registered".

Unfortunately that's all I can do for the moment as the landline has been taken over by a family member and I really cannot afford to spend credit ringing a dead end.

However I am due in there tomorrow at some stage and will post results of my trip in this thread.

Cheers.

I Drink It Up! · 29-03-2010 03:55PM

Sorry, cannot shed any light on the queue's but I will be there tomorrow and will post results here.

In the meantime, it transpires, from what I can gather, that the phones are not being answered.

The regular number is "off the hook".

The low-call is being diverted to the Dept. of Foreign Aff. up on Stephens Green.

They said that if you have a docket for collection that this will be most likely good to go.

However, like everything else, they cannot confirm it.

long_b · 29-03-2010 04:06PM

Any chance if a thread merge mods ?

tantipie · 29-03-2010 04:35PM

we sent off for 4 passports 3 came back on fri and a letter saying daighter forgot to sign the 4th one,,sent that off on fri and today status is saying
Passport is printed and will issue no later than 19/03/2010:rolleyes:

Ms Inquisitive · 29-03-2010 04:57PM

Just checked again and time of website update has changed to 13.45

clint123 · 29-03-2010 04:59PM

I sendmine in two weeks ago,, the status was " is recieved and been checked" and it has this last night aswell, but this morning I checked and status is now " is been registered" ...........so what does this mean ? I'll have it in the next few days ? or when ? the time it changed was 7.45

clint123 · 29-03-2010 05:00PM

I sendmine in two weeks ago,, the status was " is recieved and been checked" and it has this last night aswell, but this morning I checked and status is now " is been registered" ...........so what does this mean ? I'll have it in the next few days ? or when ? the time it changed was 7.45...have just checked now,, says updated at 13.45 now

long_b · 29-03-2010 05:08PM

clint123 wrote: »

I sendmine in two weeks ago,, the status was " is recieved and been checked" and it has this last night aswell, but this morning I checked and status is now " is been registered" ...........so what does this mean ? I'll have it in the next few days ? or when ? the time it changed was 7.45...have just checked now,, says updated at 13.45 now

I'm pretty sure there's an automatic process running that's updating the status.
Also, it looks like it's scheduled to run every six hours.
Later on tonight expect it to say "updated at 19: 45"

Unfortunately it doesn't seem to mean anything specific about your application.

Ms Inquisitive · 29-03-2010 05:10PM

long_b wrote: »

I'm pretty sure there's an automatic process running that's updating the status.
Also, it looks like it's scheduled to run every six hours.
Later on tonight expect it to say "updated at 19: 45"

Unfortunately it doesn't seem to mean anything specific about your application.

So it's foolery to try and stall all the phonecalls then?

MB Lacey · 29-03-2010 05:11PM

For those who have been tracking their passport application online - how long were you on 'registered' status before receiving your passport?

And does 'registered' mean approved or is there another status after 'registered'?

Thanks

I Drink It Up! · 29-03-2010 05:22PM

Ms Inquisitive wrote: »

So it's foolery to try and stall all the phonecalls then?

I dont know...the phones aren't being answered in ANY CASE.:mad::cool:

However, the leveller is the chit of paper you have which states two things...1) that you already paid your €80 and 2) the date upon which which you are supposed to collect your passport.

If you show up with proof of payment and a collection date, and they dont have it, then they can stall the phones all they like....as you are there in person with a representation from them to the effect that they would have your PP.

long_b · 29-03-2010 05:24PM

Ms Inquisitive wrote: »

So it's foolery to try and stall all the phonecalls then?

Could be, could be

Or it could be a delaying tactic till the talks are done.

Or it could be a new process to provide the customer with timely updates to their application, to avoid stress on the general public

It would seem like a hell of a time to launch a new update mechanism though.

dowlinj · 29-03-2010 05:33PM

I Drink It Up! wrote: »

Sorry, cannot shed any light on the queue's but I will be there tomorrow and will post results here.

In the meantime, it transpires, from what I can gather, that the phones are not being answered.

The regular number is "off the hook".

The low-call is being diverted to the Dept. of Foreign Aff. up on Stephens Green.

They said that if you have a docket for collection that this will be most likely good to go.

However, like everything else, they cannot confirm it.

Seems to be a lot of questions on the matter and not many answers. Would be beneficial if the DFA could post some useful information on the website re. what to do in different situations. I'll see you in the queue tomorrow!

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ALL Passport Related Questions in here! Please Read Post#1 first!