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Eircom DSL - DNS Lookups Slow

12467…13

Comments

  • #152
    JeanClaude
    Registered Users, Registered Users 2 Posts: 518 ✭✭✭JeanClaude


    Cheers for the tip lads, switched to opendns and i'm up and running again, thank God, between last night and tonight i was so frustrated i was close to throwing the computer out the window.:D


    Would the Gardai have shown me the same sympathy...:D

    http://www.tgdaily.com/content/view/32940/118/
    Man throws his computer out the window, police sympathize
    Business and Law
    By Mark Raby
    Tuesday, July 17, 2007 13:51
    vote
    nowBuzz up!

    Berlin (Germany) - A German man became so frustrated at his computer that he threw it out of his window, and the police reaction was essentially "we understand".

    A classic comedic antic was brought to life when the 51-year-old man said he became "annoyed" with his computer. He hurled it out his window in the middle of the night on Saturday, waking up his next door neighbors.

    The neighbors called the police to report the man for disturbing the peace. Upon arrival, they heard what happened and did not serve him with any charges.

    A spokesperson for the German police summed it up by saying, "Who hasn't felt like doing that?"

    The angered PC user did have to clean up about a half block's worth of shattered computer parts, but no police report was filed.


  • #153
    nxbyveromdwjpg
    Closed Accounts Posts: 4,402 ✭✭✭nxbyveromdwjpg


    Thank you


  • #154
    jodome
    Registered Users Posts: 32 ✭jodome


    Reckon we need to have this info pretty much at the start of every page. Invaluable and pretty easy workaround to the problems going on with eircom's DNS servers:
    Primary DNS: 208.67.222.222
    Sec. DNS: 208.67.220.220

    You will have to edit your Netopia Router settings.

    http://192.168.1.254/

    Go into Expert mode/Configure/Connection:

    Primary and Sec DNS settings are there, change to above, and hit Save/Restart button.


    The above settings are on the Netopia 2247 wireless router, new GUI.
    post originally by Irishpancake

    If you prefer to reset on your PC rather than the router, here are the details from eircom's site slightly altered to use the OpenDNS addresses:

    •Right-click on the connection you are using, which will either be a Local Area Connection if you have connected the modem using the yellow Ethernet cable or a Wireless Network Connection if you are connected wirelessly.
    •If you see an Enable option, click it.
    •Select Properties.
    •Click on Internet Protocol Version 4 (TCP/Ipv4).
    •Click Properties
    •Select Use the following DNS server addresses.
    •The Preferred DNS server is 208.67.222.222 (eircom's is 213.94.190.194)
    •The Alternate DNS server is 208.67.220.220 (eircom's is 213.94.190.236)
    •Click OK.


  • #155
    kerash
    Registered Users, Registered Users 2 Posts: 6,688 ✭✭✭kerash


    I did the opendns thingy and it worked (and I'm crap at techy stuff) so thanks :D


  • #156
    karlr42
    Closed Accounts Posts: 580 ✭✭✭karlr42


    Croga wrote: »
    THanks a million guys...

    im curious to know how it works - the DNS severs/ open DNS ? Like wouldnt they lose money doing this or are they storing what we browse and then selling it on or something. Couldnt we stop paying eircom for broadband and start using these DNS servers to connect to internet?
    No, DNS is a service that translates a human-usable address like "boards.ie" into a machine-usable IP address like "89.234.66.107"(put that in your address bar and see what happens). That's all it does, respond to queries, it doesn't actually direct you to any sites or serve any content. It's the equivalent of looking up a phonebook when you know somebody's name but not their number, not the equivalent of calling them.
    But in order for your PC to actually get to the stage of looking up the DNS server, you need to be connected to the internet(given an IP address of your own), which is one of the services your ISP(eircom) provides. Eircom gives you some sort of presence on the internet by assigning you an IP address and some bandwidth(a physical channel to communicate over), once you have this, to browse the net your PC simply looks up DNS for "boards.ie" to get the server address, addresses a message to that server, and gets sent back the site with all its rich creamy content.
    The problem here with Eircom tonight and last night is that the DNS servers are either not working or reporting wrong addresses. Switching to other servers like OpenDNS is perfectly valid, it's like using the Golden Pages instead of the Eircom phonebook, but you still need the phone!


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  • #157
    kleefarr
    Registered Users, Registered Users 2 Posts: 5,744 ✭✭✭kleefarr


    Just changed to opendns. Been having to reset my modem 2/3 times a day recently after it drops or stops. On BT, shouldn't make a difference should it?
    Will know tomorrow if anything has changed.


  • #158
    Mr.Nice Guy
    Registered Users, Registered Users 2 Posts: 45,630 ✭✭✭✭Mr.Nice Guy


    Been having awful problems myself since Sunday evening. Could only access certain pages but not others. I thought it was just myself and ended up running virus scans and deleting temporary files, cookies, you name it. I felt a bit like Randy from South Park when he lost his internet.

    Still having problems tonight but haven't yet tried the suggestions on this thread so hopefully they will help.


  • #159
    Cróga
    Registered Users Posts: 184 ✭✭Cróga


    karlr42 wrote: »
    No, DNS is a service that translates a human-usable address like "boards.ie" into a machine-usable IP address like "89.234.66.107"(put that in your address bar and see what happens). That's all it does, respond to queries, it doesn't actually direct you to any sites or serve any content. It's the equivalent of looking up a phonebook when you know somebody's name but not their number, not the equivalent of calling them.
    But in order for your PC to actually get to the stage of looking up the DNS server, you need to be connected to the internet(given an IP address of your own), which is one of the services your ISP(eircom) provides. Eircom gives you some sort of presence on the internet by assigning you an IP address and some bandwidth(a physical channel to communicate over), once you have this, to browse the net your PC simply looks up DNS for "boards.ie" to get the server address, addresses a message to that server, and gets sent back the site with all its rich creamy content.
    The problem here with Eircom tonight and last night is that the DNS servers are either not working or reporting wrong addresses. Switching to other servers like OpenDNS is perfectly valid, it's like using the Golden Pages instead of the Eircom phonebook, but you still need the phone!

    wow thanks for that, that really cleared it up :).


  • #160
    EmoMatt15
    Closed Accounts Posts: 116 ✭✭EmoMatt15


    Oh thank god i was jammily able to access about 10% of the pages on the internet through Firefox and I knew, I just knew this website would have the answer!!!

    I was so FRUSTRATED!!!!
    But now its allllll good :)


  • #161
    lostexpectation
    Closed Accounts Posts: 9,082 ✭✭✭lostexpectation


    so what have eircom to say about this?


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  • #162
    EmoMatt15
    Closed Accounts Posts: 116 ✭✭EmoMatt15


    hobie wrote: »
    Just called tech support at 1890 260 260 ......

    Auto question ..... are you calling us on your BB fixed line .....

    I reply yes .......

    OK ..... we are aware of a BB problem in your area and are working to fix it ......

    anything else we do for you ......

    errrr ..... no

    night night ......

    To be fair to Eircom I can't rem any problems with BB for years so maybe it will be fixed overnight ....

    ps. this dialup is a bit slow ...... ;)

    So thats Eircom's Line on it...I think alot of people were having trouble for a while, since yesterday my browsers were iffy on which pages they wanted to open


  • #163
    kingbob387
    Registered Users Posts: 243 ✭✭kingbob387


    Stupid Eircom, why did we pay alot for these crappy services


  • #164
    lostexpectation
    Closed Accounts Posts: 9,082 ✭✭✭lostexpectation


    this has been a problem for nearly a week now, eircom should put out a statement.


  • #165
    ttm
    Closed Accounts Posts: 2,045 ✭✭✭ttm


    I'm on ISDN dialup just finaly got around to switching to open DNS, which has helped with that issue and now I'm stuggling to work out whats up with Eircoms mail servers. I managed to telnet to them a couple of times but most of the evening they aren't responding and Outlook just times out trying to connect.


  • #166
    EmoMatt15
    Closed Accounts Posts: 116 ✭✭EmoMatt15


    Yeah they obviously know theres problems

    I mean it started off a page here and image there not loading, but the sh1t really hit the fan tonight


  • #167
    piskins72
    Registered Users, Registered Users 2 Posts: 383 ✭✭piskins72


    lostexpectation wrote: »
    this has been a problem for nearly a week now, eircom should put out statement.

    its been going on longer than that!! there was a thread on this very same forum going back to May about same thing.


  • #168
    irishpancake
    Registered Users, Registered Users 2 Posts: 1,481 ✭✭✭irishpancake


    lostexpectation wrote: »
    this has been a problem for nearly a week now, eircom should put out statement.

    This is true.

    It appears that eircoms DNS servers have been attacked by hackers, who have poisoned the IP entries and generally have caused havoc.

    see my post from last night with this link to a Softpedia article which explains what apparently has happened.

    No excuse for eircom, they could and should have taken precautions to prevent this.


  • #169
    kerry4sam
    Registered Users, Registered Users 2 Posts: 15,127 ✭✭✭✭kerry4sam


    Okay I have thanked a few individual posters in the forums here but this is for everyone who has posted with helpful tips and solutions over the past two nights, seriously, thanks guys & thanks to boards also for this sanity forum here :pac: back up and running again


  • #170
    hatrickpatrick
    Registered Users, Registered Users 2 Posts: 17,797 ✭✭✭✭hatrickpatrick


    Just to add my own two cents (eh... cent?) to this discussion:
    I've been having serious problems with broadband for maybe 2 months or longer - I'm on a MacBook and up until some time in April or May my Airport icon always had full coverage, represented by 4 bars.

    Since then it's become very, very intermittent. sometimes it still gives me good signal strength, other times it goes down to three (but the internet gets so slow you'd swear it wasn't working at all) and sometimes it actually cuts off completely. When I run diagnostics on the computer, it tells me that Airport, Airport settings, Network settings, and ISP are OK, but that both Internet and Server "failed", whatever that means.

    Finally figured out how to run a scan on the actual netopia router last night and like in one of the posts here, everything works except the last field, "IP: Fail". Like I said, I've been having various internet problems since May but over the last 3 days it's literally become completely unusable. I thought maybe a bill had been missed or something but I was assured that this was not the case by my parents - and annoyingly, since it's only down at certain times they haven't noticed it as much as me (I'm a typical night owl student and it seems to get much, much worse at night).

    Has anyone talked to Eircom about this? I'm going to ring them first thing in the morning and find out what's going on, but what I really want to know is, am I the only one who's been having problems since may, or has anyone else had that? Because my phone lines were merged (used to have two numbers when my mum ran a business from home but now that she doesn't run it from here they merged the main house phone with the broadband line, and this was a few weeks before the chaos started). I assumed maybe they'd damaged something, but if there are others who've had problems for that long I may just have to glumly accept that this is something which a phone call to tech support (if they actually pick up the phone, which is around 85% unlikely at best) will fix...


  • #171
    ShiverinEskimo
    Hosted Moderators Posts: 18,115 ✭✭✭✭ShiverinEskimo


    Just to add to the multitudes I switched to openDNS too and all problems are sorted for me - including xbox live.


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  • #172
    Calibos
    Registered Users, Registered Users 2 Posts: 7,810 ✭✭✭Calibos


    I was well used to DNS outages from my days with UTV. Copped it was a DNS issue as it was intermittent, ie. a refresh sometimes got a page to load. So I log into my Netopia, and then open the text file I saved on my desktop years ago with the OpenDNS addresses. Copy and Paste them into the Router settings and.................

    Nothing!!!!!

    Thought it must have been something else after all!

    Going on this thread. Turns out it wasn't!

    Must have pasted in an extra space or something!

    argghhhh!! :D


  • #173
    hobie
    Closed Accounts Posts: 1,338 ✭✭✭hobie


    Now all up and working fine this morning so fingers crossed .....


  • #174
    tagoona
    Registered Users, Registered Users 2 Posts: 400 ✭✭tagoona


    I got onto Eircom last night as I was getting the errors other people have here.
    It happened that those who would be savvy enough to find this boards and get me the DNS settings were all out for the night.

    I got onto Eircom support (hoping they could supply me with new DNS(open DNS) settings).
    What a bloody joke. I should have known better.

    I had the indian on the phone tell me the network was down and that it was not a DNS problem. I mean - wtf?
    To prove it, he gave me the IP address of google, to show me that it wasn't DNS, proving my point.!

    Lesson learned. Write down new DNS settings from work before heading home!!!


  • #175
    pauld
    Registered Users, Registered Users 2 Posts: 220 ✭✭pauld


    Thanks to the very clever people on forum. While I am on BT, I was able to help two family memebers (eircom) yesterday evening courtesy of the information I found on here.

    A quick question, now that the issue is resolved should I be telling the family to revert their DNS settings back to EIRCOMs? If so, what are the EIRCOM DNS addresses?

    thanks

    Paul


  • #176
    Pablod
    Registered Users, Registered Users 2 Posts: 489 ✭✭Pablod


    I am able to access websites using their direct IP address no problem,
    But, I'm having a problem using the Open DNS Server address's

    When I enter the new address's and 'save and restart' its always looking for the eircom broadband password - which I have
    But it does not accept - any ideas?
    Or is it a different uer name & password for the Open DNS servers?

    Cheers


  • #177
    cpu-dude
    Closed Accounts Posts: 1,089 ✭✭✭cpu-dude


    Pablod wrote: »
    I am able to access websites using their direct IP address no problem,
    But, I'm having a problem using the Open DNS Server address's

    When I enter the new address's and 'save and restart' its always looking for the eircom broadband password - which I have
    But it does not accept - any ideas?
    Or is it a different uer name & password for the Open DNS servers?

    Cheers
    Nope no different, the Eircom username is eircom@eircom.net and the password is broadband1.


  • #178
    templar01
    Registered Users Posts: 43 ✭templar01


    thanks for all the help posted in the link guys- cheers.

    Seem to be having the same issue as Pablod tho :(

    "When I enter the new address's and 'save and restart' its always looking for the eircom broadband password - which I have
    But it does not accept - any ideas?
    Or is it a different uer name & password for the Open DNS servers?"

    didnt get to spend much time trying to fix it last night and started fiddling around with the router - so god knows i probably goosed it !

    so will attempt again tonight - hopefuly with better results


  • #179
    Pablod
    Registered Users, Registered Users 2 Posts: 489 ✭✭Pablod


    cpu-dude wrote: »
    Nope no different, the Eircom username is eircom@eircom.net and the password is broadband1.

    Thats exactly the same username and password I use.
    I have even reset the router to factory settings and it still does not accept when trying to connect to Open DNS :confused:


  • #180
    cpu-dude
    Closed Accounts Posts: 1,089 ✭✭✭cpu-dude


    Pablod wrote: »
    Thats exactly the same username and password I use.
    I have even reset the router to factory settings and it still does not accept when trying to connect to Open DNS :confused:
    Remove the DNS settings and change them manually in the TCP/IP settings.


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  • #181
    Pablod
    Registered Users, Registered Users 2 Posts: 489 ✭✭Pablod


    cpu-dude wrote: »
    Remove the DNS settings and change them manually in the TCP/IP settings.

    Cheers Dude, will give that a go later


  • #182
    pauld
    Registered Users, Registered Users 2 Posts: 220 ✭✭pauld


    When I was helping the 2 family members last night I got the same issue with username and password. Rather than typing them in I just closed the router page down (this was after amending dns and clicking save settings) , launched the internet and it worked.


  • #183
    ShiverinEskimo
    Hosted Moderators Posts: 18,115 ✭✭✭✭ShiverinEskimo


    When I was tinkering around the night I opened the thread my modem would tell me it wasn't able to log in but if I left it and refreshed the main status page it would. I think eircom's servers don't respond in time for the modem's liking but you get logged in anyways eventually.


  • #184
    decies
    Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭decies


    I had the same problem as cpu dude i changed to open dns servers ,it started saying username and password wrong,went to bed thinking fec$%^ it up now,nothing working.But this morning its flying!!!


  • #185
    Pablod
    Registered Users, Registered Users 2 Posts: 489 ✭✭Pablod


    decies wrote: »
    I had the same problem as cpu dude i changed to open dns servers ,it started saying username and password wrong,went to bed thinking fec$%^ it up now,nothing working.But this morning its flying!!!

    Just check your DNS settings again, are they back to eircom settings,
    Becuase the DNS issue seems to be mainly happening in the evening,
    my connection was working fine this morning using the standard Eircom settings


  • #186
    decies
    Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭decies


    Pablod wrote: »
    Just check your DNS settings again, are they back to eircom settings,
    Becuase the DNS issue seems to be mainly happening in the evening,
    my connection was working fine this morning using the standard Eircom settings

    No there still on open dns settings and am browsing faster than ever,i should,nt change it back again should i :confused:


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  • #187
    Gods
    Closed Accounts Posts: 5 ✭Gods


    hey have the netopia 2247 the newer model

    this morning i try yet again to get on line at home and no joy. in waterford.
    it came up with a sync and nothing else. even after a reboot.

    you know with the open dns.. how much of a benifit do u get with getting that free account thing too.. or are just the settings ok..

    eircom would wanna cop the F on . i have had this issues 2 times in the space of 5 days.. this time is the worst yet.. I hope someone got fired for the security breach..


  • #188
    measurement
    Registered Users Posts: 154 ✭✭measurement


    Gods wrote: »
    hey have the netopia 2247 the newer model

    this morning i try yet again to get on line at home and no joy. in waterford.
    it came up with a sync and nothing else. even after a reboot.

    you know with the open dns.. how much of a benifit do u get with getting that free account thing too.. or are just the settings ok..

    eircom would wanna cop the F on . i have had this issues 2 times in the space of 5 days.. this time is the worst yet.. I hope someone got fired for the security breach..
    I know the speed is really bad, so my suggestion might be difficult to carry out, but did you see the posting in this thread about 'clearing out' the history of the DNS calls? It might help clear the gunge out.


  • #189
    Gods
    Closed Accounts Posts: 5 ✭Gods


    hey Mesurment
    didnt see that no can u repost or send page link? in work so have to keep the web use to a minium


  • #190
    decies
    Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭decies


    just checked the neighbours there using the normal dns servers and are back and running as well.


  • #191
    measurement
    Registered Users Posts: 154 ✭✭measurement


    Good morning everyone, I hope the dust is settling for you.
    Because I'm on a laptop, and use Eircom email accounts as well as others via Outlook (to keep all my email in 1 place), I was reluctant to change the DNS because when I travel abroad I can only receive email, and can't send it due to Eircom's restrictions ('must use webmail or the ISP's SMTP'),
    I didn't change to opendns yesterday.
    At midnight, the system began to recover which makes me think they had servers down for the repair job, with a deadline of having them back for start of business today, and the shift ended at midnight;). The last bit to recover was their own .net site (keeping people from emailing complaints?:rolleyes:).
    This morning I have better internet connection than I've had in months - the speed is fantastic. Maybe everyone in my area has given up and gone to NTL, and the contention has been reduced:D.
    But, I'll be watching out this evening again.


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  • #192
    shinzon
    Registered Users, Registered Users 2 Posts: 5,463 ✭✭✭shinzon


    Gods wrote: »
    hey have the netopia 2247 the newer model

    this morning i try yet again to get on line at home and no joy. in waterford.
    it came up with a sync and nothing else. even after a reboot.

    you know with the open dns.. how much of a benifit do u get with getting that free account thing too.. or are just the settings ok..

    eircom would wanna cop the F on . i have had this issues 2 times in the space of 5 days.. this time is the worst yet.. I hope someone got fired for the security breach..

    When i got the same thing synch and no connection on the dunmore road, i rang eircom and there was an automated message saying that there was a fault in my area and eircom engineers were on site trying to fix it, about 20 mins later it was back up again

    Shin


  • #193
    aidanodr
    Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    Hi Guys,

    DNS 101 - Written in Dummies guide form and simplified as much as possible!

    Since my last post on how to change your DNS settings over to OPENDNS, I am glad some more people have learned some new stuff .. maybe :D

    I read some messages after my last post asking questions re fears about changing DNS settings. Read the following, it may help:

    DNS is domain name SERVER. Note I have capitalised the word server. Its either an actual computer dedicated to providing a DNS service OR its a computer where one of its jobs is to be a DNS service. In this case more than likely the former. Eircom and other service providers should have numourous computers dedicated to either being domain server computers OR as backup units also.

    so what is DNS? SIMPLES, really. If in windows click START, now select RUN and type "cmd" ( no quotes ). Press OK. This opens a good old DOS box. Dont be worried, this is retro stuff, wont be here too long. We now use a command called "ping" ( again no quotes ). At the prompt - c:\ ( something or other probably ) - type:

    ping www.rte.ie ( or any other site ) - note you get a string of numbers made up of 4 sets each seperated by a full stop. This is called an IP ADDRESS. RTE's dedicated address is 89.207.56.140

    Every website / server on the web is assigned whats called a unique IP ADDRESS. Ping any website you know like above and you will see.

    Like my explanation earlier, even your own router ( Bband modem box ) has its own IP Address - usually 192.168.xxx.xxx.

    So, lets bring it home. The Internet understands IP Addresses NOT real website names. The Internet system understands 89.207.56.140 NOT www.rte.ie. SO, when you type / request www.rte.ie in your web browser address bar alot happens in the background. You type the address, something somewhere has to translate it to those meaningful string of numbers called the IP Address that the Internet understands. TAA DAA, our friend the DNS Server. A web address is often called a domain name .. so the DNS Server, a Domain Name Server. These servers basically contain translation tables - from domain names to their unique IP Addresses. So heres your request:

    http://www.rte.ie in your browser address bar ==> enter ==> eircom DNS server translates domain name to ip address ==> 89.207.56.140 ==> rte website appears in your browser.

    OK, thats the science bit over. With respect to the current EIRCOM issue, when you hear that their is a DNS issue it basically means the Eircom DNS servers are not translating addresses very well for some reason ( in this case the DNS servers got hacked it appears ).

    As I said in my earlier mail I have been using the opendns servers for years though my BBand is with Eircom. AGAIN THEIR IS NO HARM DONE by using alternative DNS Server services. I am sure their are many other such services out on the internet also for you to try.

    If you feel you must you can revert back to the EIRCOM DNS addresses in the future, but you do not have to.

    I should also say with respect to OPENDNS - go to the site www.opendns.org and sign up FOR FREE. Your account with them has some real nice features even down to content filtering for the kids :D and statistics in general. Again - up to you, you do not have to sign up. Their is no catch!

    Cheers
    Aidan


  • #194
    measurement
    Registered Users Posts: 154 ✭✭measurement


    Gods wrote: »
    hey Mesurment
    didnt see that no can u repost or send page link? in work so have to keep the web use to a minium
    Hi there,
    I did try to find it just now, but can't. I'm going to print Aidan's post (and save a link) for the future.
    I imagine that if your home pc has been off since last night, and you switch the router off and on this evening, it should be cleared out already (now, don't all shout at once that that is not a technical solution and would be accidental coincidence!:o)


  • #195
    decies
    Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭decies


    thanks aidan now that i changed over to open dns last night and working well,but i see the normal eircom dns working well as ever apparently.
    Will i be better to sticking with open dns then ,thanks.


  • #196
    aidanodr
    Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    measurement wrote: »
    .. Because I'm on a laptop, and use Eircom email accounts as well as others via Outlook (to keep all my email in 1 place), I was reluctant to change the DNS because when I travel abroad I can only receive email, and can't send it due to Eircom's restrictions ('must use webmail or the ISP's SMTP') ....

    Hey measurement,

    Yip this is an issue with Eircom Email address POP and SMTP settings when setting up the account in outlook. That is even if you have another non eircom addy you have to set the smtp server to mail1.eircom.net or mail.eircom.net.

    Re the abroad thing - I switched to GMAIL a while back. In GMAIL you can add up to 5 other email addresses you use to its settings. GMAIL then collects mail centrally for all these addresses.

    I find it interesting you can only recieve and not send. You may need to further tweak the OUTLOOK settings. In outlook settings you generally have MORE SETTINGS, then a tab OUTGOING SERVER, tick "My outgoing server ( smtp ) requires authentication" and either select the "use same settings as incoming" OR type in your account username / pword again. I think their is something similar in Outlook express.

    I use both MOZILLA Thunderbird and Eudora as email clients here with Eircom addresses AND using OPEN DNS IP's with no difficulty. I dont think changing DNS IP addresses is your problem here? Again Its just my opinion, others may disagree ..

    Aidan


  • #197
    Gods
    Closed Accounts Posts: 5 ✭Gods


    ah no worries.. ill try my system again tonight.. ill be back in a while


  • #198
    aidanodr
    Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    decies wrote: »
    thanks aidan now that i changed over to open dns last night and working well,but i see the normal eircom dns working well as ever apparently.
    Will i be better to sticking with open dns then ,thanks.

    Hey Decies,

    Literally and me not being smart, it is really up to yourself. Now you know how to switch around so I would say travel along with OPEN DNS for the moment, then at some point if you feel like it, try the Eircom DNS IP's again. At that point compare.

    Personally I find OPENDNS alot more solid, less prone to "strange happenings". Over the years I have found Eircom DNS to get flaky for small periods. Also with OPEN DNS if a site fails it interjects with a sainer screen telling you and giving you plain info.

    While on OPEN DNS go to the www.opendns.org site and sign up for free. No fallout here, you end up with a dashboard when you log in with some nice tools for you to use. Its all in dummies guide type format, easy to figure.

    SO - with opendns you do not just get the IP Addresses but also an optional account online with useful tools.

    Bottom line, personal preference - no harm staying or moving.
    Aidan


  • #199
    PaddyTheNth
    Registered Users, Registered Users 2 Posts: 605 ✭✭✭PaddyTheNth


    Shame that Eircom have taken a Great Wall of Silence approach to this.

    It would be nice if they just said "We've been the target of a DNS poisoning attack, it could happen to anyone, these are the steps we're taking to prevent it happening again."

    They really need to step up on this because from the looks of things this was a relatively poorly executed attack...maybe even just a test run.

    If the attackers had gone to the trouble of reproducing the sites for the major banks, paypal, webmail providers and the e-commerce sites - I did read someone saying they'd seen a dodgy ebay page but haven't heard it confirmed anywhere - instead of just redirecting to ad revenue-generating search portals they could have done serious damage.


  • #200
    cian1500ww
    Registered Users, Registered Users 2 Posts: 2,904 ✭✭✭cian1500ww


    I'm an opendns user as well and I have to say it was a huge improvement over UTV's dns. Its well worth a try.


  • #201
    romdjoll
    Registered Users Posts: 24 ✭romdjoll


    Thanks again for the open DNS info - works like a dream.

    I still don't get why Eircom won't say anything about what's going on. I took Sunday's outage on the chin as "one of those things" but last night I was a bit miffed about it (I has important gaming to do, ya know!). Rang Eircom, sat through the recording and was hung up on during the transfer to an agent, rang back, same thing. Went from being miffed to being furious. I know the agents were probably sick to the back teeth of answering the same questions over and over again, but hang-ups just make them look frightened and useless. Does nothing for any type of faith in their service.

    I have worked in a call-centre, I wasn't about to yell at anyone, I just wanted to know what they were doing to fix the DNS servers...

    Given that this is ongoing (and hitting at the same time each day), it's starting to look like they don't know what to do to fix it, and that's not a good impression to give people. If they took the servers down, well and good, if it's fixed now, grand, but the lack of information while people had no effective access to their broadband is hard to stomach. I'll be staying with open DNS for the foreseeable.


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