Home charge points (purchase/problems/questions) (See mod note post#1)

Then a cheap second hand reliable dumb unit that has feck all in it to go wrong fitted by a local sparks or DIY might be an alternative option.

Are you running cables yourself?

Yes, if other methods are not available the charger can be supplied from another distribution board that can be fed from a main MCB located in the contractor area at the bottom right of the meter box. Your REC should be able to advise better when pricing the job.

I was in to Fokearn yesterday for a quote. Can I ask what others on here were quoted by them for the Sync or Zappi Glo? My house is prewired for a charger and I was told there's a discount for this but not sure if it's actually been reflected in the quotes I got.

Apparently 999 is untethered. 1100 is tethered.

Car position won't matter at all for charging, sounds like a possible Zappi issue. Do you unwind the cable fully when charging? Apparently when it's left wound around the charger is can potentially cause connection problems.

'Master is lost' is when Zappi and Eddi loose connection with each other, presumably they were installed correctly so if it continues get it sorted while still under warranty.

The other things you'll get used too, the car manual should have exact details on charging procedures and there's probably loads of videos on YouTube for your model.

These days on most plans it works out best to sell all your excess back to the grid and charge the car on cheap night rate, all depends on what plan you're on but if FIT is more that night rate it's cheaper that way.

There's a thread about best electric plan for EVs somewhere in this forum.

Does anyone happen to know how to open the fascia on an EO Mini Pro 3 / Hive EV charger? Or how do I move it, removing the fascia is presumably the first step in moving it.

Just a warning for anyone going down this road: I got a Sync charger installed by Fokearn for use with our solar panels ie any excess from the panels will be fed to the car once it's plugged in. When I tried charging in this way ie "solar only" it wouldn't work. When I checked with Fokearn they told me I need to be generating a min of 6kw for that function to work. This was the first I heard of it. At no point during consultation or installation did anyone mention this or ask me what my solar ov output is. We generally top out at around 5kw and we have 13 panels. I'm pretty frustrated as I'm reduced to using the granny charger when it's sunny which defeats the whole purpose of paying for a charger.

Has anyone else had this issue either with the Sync or Fokearn. Would a different charger have been a better option eg zappi?

To answer my own question, there are two tabs at the bottom where the input cable comes in. Just press them up and the fascia will pop off. Simple when you know how.