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Ebay

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Comments

  • #122
    bewareofthedog
    Registered Users, Registered Users 2 Posts: 432 ✭✭bewareofthedog


    Not to turn thread into personal blog 😂 It arrived this morning from fastway couriers. Thanks for the help :-)



  • #123
    blueser
    Registered Users, Registered Users 2 Posts: 10,741 ✭✭✭✭blueser


    Just been in contact with them re a transaction fee being levied on an item I sold last week. This despite their recent announcement that selers' fees on second hand clothing are being scrapped. It seems this only applies to UK sellers. That strikes me as very unfair.



  • #124
    Mae Small Suit
    Posts: 4,333 ✭✭✭ Mae Small Suit


    I am selling a phone and I said I would ship it to the EU and UK only. If someone in the UK buys it and is then hit with customs and refuses that package will eBay side with me?

    Im concerned now as to whether I should have listed that I would sell it to the UK at all because most of them think Ireland is the UK and I assume won't realise they are liable for possible VAT or customs..



  • #125
    HorseSea
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭HorseSea


    https://www.boards.ie/discussion/comment/122251076#Comment_122251076

    Someone else may be able to confirm this as I am not 100% sure as I have not sold to UK since Brexit, but I understood that eBay now automatically collect the correct duty as part of checkout process for amounts up to (I think) €150. You will need to put the correct customs declaration on the package with a copy of the invoice on the outside. Hopefully someone else can be more definite.



  • #126
    Mae Small Suit
    Posts: 4,333 ✭✭✭ Mae Small Suit


    https://www.boards.ie/discussion/comment/122251469#Comment_122251469

    Thanks, this is madness I know nothing about filling in customs forms. I'm trying to change the listing now to exclude the UK but it may be too late I think a UK bidder is winning :(

    Last time I sold anything on eBay was before Brexit and the buyers were always in the UK so I didn't even think about it



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  • #127
    Mae Small Suit
    Posts: 4,333 ✭✭✭ Mae Small Suit


    https://www.boards.ie/discussion/comment/122251784#Comment_122251784

    I was able to change my shipping options and exclude the UK and only include the EU thankfully, I would have been screwed if I couldn't. Thanks



  • #128
    HorseSea
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭HorseSea


    The customs form is easy enough, automatically captured if you buy a postage label online from An Post or if using eBay shipping option, I am sure they capture all the info too. Just your details, the address it is going to, the item description and value. Also you need a taric code, everything has a code these days, but you just goggle taric code and what your item is. Easier though if you can avoid all that.



  • #129
    monkeyactive
    Registered Users, Registered Users 2 Posts: 296 ✭✭monkeyactive


    Folks just wondering if I have any comeback here at all.

    Bought audio equipment used on ebay 114 days ago. Paid with PayPal.

    Turns out hdmi board is fried. Should have tested it earlier but thought it was just switched off in settings. Only figured it out when I tried to use that aspect yesterday.

    Have I any shot at a return or refund here through ebay or PayPal or is it done for?

    Thanks



  • #130
    Gamergurll
    Registered Users, Registered Users 2 Posts: 324 ✭✭Gamergurll


    I think it's up to 6 months? Try a dispute and it will let you know

    Edit* it could be 6 months with PayPal only, I'm not sure with ebay

    Post edited by Gamergurll on


  • #131
    PenguinForce
    Registered Users, Registered Users 2 Posts: 356 ✭✭PenguinForce


    I haven't bought from Ebay for many years now so not sure if much has changed. I've seen a laptop that's available from a seller based in UK. The laptop is also available for the same price on Amazon UK but after waiting over 3 weeks with my card charged and not shipped. I have to cancel and refund. I rather not deal with that again so I decide I might give Ebay sellers a go. I got a couple of questions and I figure it will be easier to ask here.

    Why are postage cost so high for some items? From the item page - "£126.67 (approx EUR 149.31) Express Delivery to Ireland via eBay's Global Shipping Programme." Is this a way for sellers to offset cost they have to pay to Ebay or is based around the cost/value of the item?

    Does Ebay use a specific courier or is that based on the seller's choice?

    In terms of paying Irish VAT/import charges. I assume it works the same as Amazon where everything is processed and handled at checkout?

    If anything happens during shipping/delivery and I decide to cancel. Do I get the whole cost of my order back like the postage cost and import charges(Irish VAT)?

    Are seller reviews accurate and legit? I can use it as a safe way to determine how reliable the seller is?

    Thank you!



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  • #132
    [Deleted User]
    Posts: 4,229 ✭✭✭ [Deleted User]


    https://www.boards.ie/discussion/comment/122535241#Comment_122535241

    Ebay's Global Shipping programme means that Ebay are responsible for the shipping, not the seller.

    The seller posts it to a hub, Ebay then use a courier (was DPD, now Fastway) to deliver assuming that the VAT is taken at checkout.

    The postage costs are much higher as Ebay take a cut. The seller doesn't benefit from the inflated postage costs.

    If the VAT isn't collected at checkout then An Post will contact you in the normal way re same. They'll end up delivering it.

    Advantage for buyer - the package is trackable the whole way and there's no risk of An Post sending the package back due to "failed electronic customs clearance" as Ebay get automatic clearance given that they've handled the documentation.



  • #133
    monkeyactive
    Registered Users, Registered Users 2 Posts: 296 ✭✭monkeyactive


    Folks how does selling to a UK buyer on ebay work in terms of customs fees , vat etc? Does eBay calculate all that into the prices they see on their end ? Or is it up to them to work it out ? Anything I'd need to do on my end besides properly filling out the paperwork at postage?

    Not a shop just a private sale.

    Post edited by monkeyactive on


  • #134
    Night owl gal
    Registered Users, Registered Users 2 Posts: 441 ✭✭Night owl gal


    Hi everyone, does eBay have an email address or a contact number for help? I can't log into my account as I can't remember my password. When I click on the forgot password link, it sends a code to my phone number, but unfortunately, my phone is broken and can't be repaired. Catch 22 much! Any hope, or would I be better off just opening a new account?



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