Amazon

An Post

That's true. The tracking usually states An Post.

My daughter has an electric toothbrush we got off Amazon a few months ago and it's faulty (won't hold a charge), got onto Amazon and they want it returned. I explained I couldn't use an post because it contains a battery, but cs rep insisted it would have to be returned and they'd cover any costs.

So do people have suggestions how I can return this £20 toothbrush with a battery to Amazon UK? Apparently no expense will be spared to get this faulty toothbrush to Amazon

I'm in an apartment block where they usually have to call me to deliver.

this item went missing last week (but was "delivered"). I complained and they sent a replacement.

Now this replacement was also delivered.. to me! It says "delivered to Joe Bloggs" on Amazon. But I can't find it.

What the feck are they up to. Sometimes they call and it goes smoothly, they call and I pop outside and get the item. Other times they just don't bother. I'm guessing they threw it over the wall into a ditch? I checked the ditches btw it's not there. Sometimes they don't call and the package magically appears inside the main hall, where nobody has access to except residents.

Now I have to contact Amazon again and ask them to send the same item for the 3rd time.

Luckily it's only some toiletries so they won't think I'm a scammer or anything. But what if it was some expensive electronics or something. Fcuk this.

Anybody else have this problem?

Maybe a neighbor stole it. Why aren't Amazon giving the item directly to me?

Hi all,

I used a parcel tracking app to track the delivery of my Amazon package from the Netherlands. (Post NL)

It updated yesterday to say my package has arrived in the destination country (Ireland)

Has anyone any idea how long it will now take to receive my package now?

Thank you

Maybe ask your debit / credit card provider to initiate a chargeback. They will ask to ensure that you have exhausted all efforts with Amazon so keep a record of correspondence and they'll also want the DPD proof of returning the item back to the seller

The best way to avoid this in future when ordering from Amazon UK is to ensure that the item is dispatched from Amazon. That means UK VAT is deducted, Irish VAT is added on and there's no other surprises.

GOOD

ALSO GOOD

BAD

Thanks @Jim_Hodge. Got the parcel today in post. 😊

Still not possible to order any non digital goods on Amazon Business if Address in the Republic! This is just weird....

"We are unable to dispatch non-digital items internationally to customers identified as businesses. Please choose a domestic delivery address to proceed.

You can visit your domestic Amazon store to access millions of products for delivery to your domestic address."

I don't think it was ever resolved and last time I checked, quite a few were experiencing the same restriction

You can still order through a business account on Amazon.de however there are shipping restrictions on many items, it seems there's slightly less of a range of products than the UK site and they charge shipping by weight from what I can tell so it adds up quick on larger orders

post up a link for one of them.

I noticed a very small few items are one day delivery for me.

What I usually do is Ctrl + F and type in "Tomorrow" to find the items. But this is not super convenient.

Is there another hack?

I thought there would be a filter for this, but can't find one.

Whistl are what was once TNT couriers.

Are you a prime member? They seem to aggregate deliveries a little more if you don't have prime.

You can add to that relatively cheap items that Amazon are sending singly from warehouses in Europe - more madness?

Cheapest free single item I've received recently (from UK) cost me a whopping £1.38.

I used to wait till I had a few cheap items to make up an order but don't even bother now. Down in Waterford so An Post delivery and I just think to myself it keeps the postman in a job.

Try this https://www.whistl.co.uk/

A few years back Amazon used to allow you to select to group deliveries into one shipment which reduced delivery charges if I remember correctly. They no longer offer this and just ship items out at random... which - unless you're paying import fees per delivery - doesn't affect the customer or the price they pay but I imagine it increases costs for Amazon so I find it strange that they removed the grouping option

I want to order a phone but Amazon are saying that someone will have to be here to give the One Time Password. I don't want to have to take a day off. If it were coming via AnPost I guess I could collect it from my Post Office but I have no idea who Amazon will use. Any suggestions please.

It's used for high value items & seems to attract fraud according to posts online.

I actually found the same phone much cheaper on Amazon Italy & they don't use the password system.

I find whenever an Amazon package goes missing and is never delivered, Amazon support send me a new one within 5 seconds on the chat, no questions asked.

I just had a package go AWOL, and it's probably the 3rd one this year. When I was in the chat I was worried that they might think I'm a scammer.

AnPost tracking says it has been "out for delivery" for the last 4 days. Mod: <snip> Less of the allegation please.

Anyway, they never seem to have any issue sending a replacement instantly.

Makes me wonder, do you think they fine / charge an post for these missing packages? I definitely would if I was Jeff Bezos. Just give the customer whatever they want and then send AnPost the bill.

I found slight delays with Amazon stuff from France and some even arrived while still shown as being in France.

I never get An Post texts. Never went for it. I'd need the phone turned on for that! (No mobile reception at home).

if you sign up at AnPost for my account you can choose to get email notifications instead of text messages.

As long as the sender transmits either the registered phone number or email to AnPost you will get an email when AnPost receives it and when it’s going out to be delivered.

Very useful as it also allows to redirect in case you are not home etc.