Revolut Megathread.

Have you logged a complaint with the Financial Services and Pensions Ombudsman (if your account now is on the Irish Branch), that is just unacceptable.

I have a Revolut card and have hardly used it to be honest. I'm getting messages looking for my tax information and I need to know if this is legit or not. Anybody know?

thanks for the info, appreciated 👍️

AIB have no issue with BUNQ who are my primary bank.

I'm with them for almost a year now with zero issues on funds coming in or funds going out.

Salary goes from AIB account about 12noon and is in BUNQ by 4pm

I also have an icard account (Bulgaria) which I use to keep an Airbnb account separate to everything else and a revolut account for UK trips.

Tons of options out there, but I stilldon't trust revolut.

That's actually AIB's fault.

Yes,one previous post here said putting in your PPSN is enuff

I'm on the Metal plan, if I open a joint account will my Metal benefits be shared? Or is it completely separate?

Trying to see if there's much benefit to a joint account versus the group vaults me and my partner currently use.

No you can pay it by card, I work for them lol. But it'll just come up "this card cannot be used for this transaction" for alot of non-irish banks. It's the stupidest system.

I was in that boat. I cancelled my account next day I opened again and got the Irish iban and joint account. Cc not even letting me in on the waiting list. I’m ok with that since my main concern was Irish iban and the joint account.

I also received a call from a guy in AIB complaints admitting that there does appear to be an issue as described and that there is an investigation underway due to a number of customer complaints. They are also sending out a letter stating that they are looking into the issue between the two banks.

Coincidentally I got a response from revolut complaints department via email also yesterday. In their response they actually said AIB are returning a response in below quoted response code which is new information. They also refunded me a couple months metal fees for the trouble while stating that they will not uphold the complaint as is "not their issue".

"Following a thorough examination by our Payments Investigation team, they found that the above mentioned transactions had been rejected by the beneficiary. When SEPA transfers are returned to the sender, the return has been generated by the beneficiary bank. This means that the transfers were successfully completed on our end, however, AIB returned them to us. After a deep dive into the transfer data, our team found that, in the reasoning behind why the transfers were rejected, AIB had given a reason code that corresponded to an “incorrect account number”. While I understand that this lack of clarity must be particularly frustrating from a customer perspective, I must underline that we do not have any control or insight into AIB’s processes or systems, and, regretfully, we cannot comment further as to why the transfers were rejected or why they deemed the account number to be incorrect."

Great, some devlopment at least, thanks.