Is there fees for the new joint account?
I can only see a few for having card delivered
Yes,one previous post here said putting in your PPSN is enuff
Still no Irish iban got the latest update and no option to make a joint account.... I'm a customer since 2018 and I know a few people who only joined in the last year and they have all the latest features. **** annoying.
That's actually AIB's fault.
Got a joint account set up yesterday. All went smoothly once I could invite the person.
I hope they expand it a bit and include budgeting and spending widgets/graphs like they have with the main account, or even include it in your main account info.
If I remember correctly, the email has a "click here" button. If clicking that opens a screen within the revolut app to input your PPS then you can be happy it's legit.
It's a requirement for them to collect this info, regardless of whether or not you pay tax.
Nothing on the App but I received four emails for tax details. I've been retired for over five years now, no income, no tax!
AIB have no issue with BUNQ who are my primary bank.
I'm with them for almost a year now with zero issues on funds coming in or funds going out.
Salary goes from AIB account about 12noon and is in BUNQ by 4pm
I also have an icard account (Bulgaria) which I use to keep an Airbnb account separate to everything else and a revolut account for UK trips.
Tons of options out there, but I stilldon't trust revolut.
There's also an issue where salary lodgements can just show as your name so Revolut can't tell it's your salary. Happens me with PTSB but not sure if it's all banks or just a PTSB issue
If it's the same as the loans, then you don't need your salary paid in but you do need your account linked to whatever account your salary is paid into.
I have had big issues with Revolut and this, I've had loans rejected that make no sense, I'd get the same loan from any bank without batting an eyelid. I just don't think they are able to verify my salary at all. I think it's because I'm not paid monthly, their system is unable to figure out how to verify my income.
And this is why I've ditched the legacy banks here (bar credit card which will hopefully be gone soon). Between Revolut and n26 I can forget about crappy Irish banks with their poor service and so called technology.
thanks for the info, appreciated 👍️
A yearly requirement placed on all banks by the Revenue to verify their customers
And it likely is real
Log in to app and see if a message in top right corner or check your emails from Revolut. Otherwise forget it.
If it's the app then it's real.
I have a Revolut card and have hardly used it to be honest. I'm getting messages looking for my tax information and I need to know if this is legit or not. Anybody know?
Yes and recieved formal response that nothing can be done and I have to take this matter to bank of Lithuania. My account still not on an Irish IBAN. Very frustrating the lack of support
Have you logged a complaint with the Financial Services and Pensions Ombudsman (if your account now is on the Irish Branch), that is just unacceptable.
Hi, have issues with a large transfer I made with Revolut. Customer service not up to scratch. Still not resolved over 2 months later
Well technical speaking for your AIB Credit Card bill you are not using An Post Bill Pay (which takes debit cards) but rather everyday banking where AIB sets out what is allowed here:
Banking at your local Post Office - AIB at An Post | AIB
AnPost used to offer mybills online where you could pay it via Debit card but that function is gone as far as I know.
There are banks operating in Ireland that have SEPA instant but if you think of the typical consumer banks like BOI, AIB, PTSB than that is correct.
It's laughable that you can top up your prepaid card by Paysafe with SEPA instant or that your employer can send you instant from Citibank but the big 3 consumer banks can't even cope with new IBAN's from Bunq or Revolut.
And both Bunq and Revolut Irish Branches can do SEPA Instant (both in and out).
You have supplied insufficient information for anyone to help you. The receiving bank also has to support SEPA Instant and none of the Irish banks do.
Its a real pain in the hole for me, I also tried paying AIB credit card bill in Post Office trying a multitude of visa/mastercard debit/credit through Google Wallet and it wouldnt accept payment either,light years behind here.
That is not how Sepa Instant Credit Transfers should work if there is an error it should be communicated at the point of sending.
RITA is your only option I'm afraid.
Good luck with that.
Exactly that, it's successful on the Revolut side, it never arrives, and then it gets reverted a few hours later.
Can you give a few more details?
Are you trying to do a Sepa Instant from your Revolut to somewhere and once the receiving bank get's it, it's returned?
Or do you mean Revolut does not accept Sepa Instant into your account.
I just tested it, and it worked both sending/receiving, so it could be something with your specific details.
My Sepa instant transfers keep getting returned. No reason given?
Would agree with all of this post.
I would never ever depend on one bank for any service.They promise to supply not gaurantee
Don't believe what you read in newspapers or online.Lazy journos picking up company press releases.Plus they fill a gap on a page or site
Customer Service is one of the first things that go in cost cutting attempts by any organisation so there will be always a deterioration of services from established companies when there is pressure.
in my opinion Revolut and other likes however are delivering bad customer service by design, RITA to deflect as many queries as possible, agents in an outsourced company or low cost center that are not empowered or trained to do anything else than scripted work and then 2nd level that actually can do work but will first analyse the cost of keeping a person as customer and also ensure that those customers who cause support cost regularly are managed out.
If you have to speak to many times to customer support, then you generate cost for them which they don't want, so if the AI determines you have unusual patterns that regularly is down to you, then you might experience that they don't want you.
But that is nothing specific to Revolut, they just take it to a new high. Classic banks do it to but with the magic AI in Revolut it's just down to speculation what triggers account reviews, account closures or even credit limits.
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