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Eir TV

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Comments

  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    You can use any mesh devices (eg TP-Link Deco). You will need to colocate the first one beside your eir router and switch off the WiFi on the eir router. You will need N+1 devices vs N if you use the eir mesh devices. If your walls are that much of an obstruction, you should try to wire at least one of the mesh nodes back to your router. Changing to a different make of router is unlikely to solve your coverage without adding additional APs.



  • Registered Users Posts: 142 ✭✭phelimb


    What's the story with on-demand/catchup on Eir TV? The Mrs is a big fan of those Masterchef shows on W (Watch) channel on Sky. W is available on Eir TV but is the catchup service available here in Ireland...I guess same question for the likes of the BBC iPlayer.

    I'm assuming the answer is No?



  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    There is generally either a record or catch-up option for all channels - but you need to use different procedures depending on the channel. BBC do not licence iPlayer for use in Ireland, but they do allow recording - so you can do a series record to catch BBC programmes. The Irish channels do not allow recording, but quite a lot of their programmes are available on the Eir Catch-up service, which means you can start them from the programme guide if you missed them. Since the RTE Player, VM & TG4 players are also available on the Eir box, you can also use those for catch-up. The Channel 4 suite of channels tend to both allow recording and they also have an excellent player All4. The players are very convenient, and I only tend to use record for BBC because their player is not available. W appears to allow recording, but is not available on catch-up - so it is similar to BBC. (I don't know if they have a player?).

    Most of these restrictions are not technical in nature, but result from the copyright rules for different content. They seem to become an issue when TV service providers move to next-gen cloud-based platforms such as Apple TV or Sky Glass. The other providers who are still using legacy boxes are likely to face the same restrictions when they upgrade to cloud-based platforms.



  • Registered Users Posts: 142 ✭✭phelimb


    Thanks for the detailed response @babelfish1990 - sounds like through a mix of recording and catch-up services we'll get what we need.

    I think W and other channels can be streamed through UKTV Play - but looks like that is restricted like BBC iPlayer but if recording is available then we (the Mrs) might be able to live with it :)

    Given that Eir TV is only a tenner a month then it's probably worth a try anyway...

    Thanks again



  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    I think you will find Eir TV works very well for your requirements. The cloud recording has a number of advantages such as playback is possible on multi-room TV boxes or via the app on a phone/tablet. The cloud player always remembers when you stopped watching a recording and picks up where you left off. You can also do multi-room without paying any additional monthly fee if you "buy" additional Apple TV boxes. Eir don't advertise this feature as they probably make more revenue if you add them to your bundle. However, Eir sell as-new refurbed Apple TV boxes for €79.99 on the eir store website. These are very good value if you want to add extra rooms without increasing your bundle cost.

    Just give yourself a little time to adjust to the user interface on the Apple TV. If your household is used to legacy TV boxes and remotes, Apple TV is more like a computer desktop experience.



  • Registered Users, Registered Users 2 Posts: 2,546 ✭✭✭ECO_Mental


    What is the story with Eir TV and NBI...was looking to get Eir TV along with changing my BB supplier and Eir told me they cant give me Eir TV because of some licensing issue with NBI...any news on this.

    6.1kWp south facing, South of Cork City



  • Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭NewClareman


    I have the same query, as eirTV suits my needs well. My information, which is generally accurate, is that the IT systems need to be modified, to allow this.

    I"ll post here if I get any further info.

    Post edited by NewClareman on


  • Registered Users, Registered Users 2 Posts: 2,546 ✭✭✭ECO_Mental



    Cool thanks

    If not sorted in the next couple of weeks I am now thinking of Sky actually as they are releasing their streaming puck in the middle of October so that is another streaming option. Don't really want to have a sky disk bolted onto the side of my new fancy house and them drilling holes in my walls.

    6.1kWp south facing, South of Cork City



  • Moderators, Technology & Internet Moderators Posts: 11,986 Mod ✭✭✭✭icdg


    If you’re banking on Sky Stream mid-October is the UK launch date; it may not launch not here for a while. Was a delay of a year between the launch of Glass and the stand-alone Puck in the U.K. and it may be similar here.



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  • Registered Users Posts: 10 feedyourhead


    Not 100% sure this is the right place to ask but, I have the Apple TV box with the Eir app on it. The last month or so when you open the app every so often it will only have the sound and the app just gets stuck on the Eir logo. The only way to resolve this is to power down the box and unplug it. It's a real pain in the a** that this stage. Any work arounds or is this a known issue?


    Thanks



  • Registered Users, Registered Users 2 Posts: 389 ✭✭Fishdoodle


    I’ve noticed this happens at times also. I go to the Apple TV Home Screen , settings and restart …saves unplugging etc.



  • Registered Users, Registered Users 2 Posts: 18,879 ✭✭✭✭kippy


    Hi all,

    Had just signed up to another year with vodafone BB and TV over copper when the Eir rep came calling and said Fibre was now available in the locality and showed us some good deals. I had signed up for 65 a month for 12 months - same as last year. Based on that hadn't looked at switching.

    We will need the fibre brought into the house from the footpath.

    Apologies this is a question containing a TV an network angle.


    Now Vodafone have advised they are increasing by €5 a month again to 70 bucks. Based on what I've seen I can get 500Mb + TV for 24 months for less than 50 bucks a month for two years. Just a couple of queries.

    After the two years are up are you tied into Eir for a length of time as I note the price goes up a good bit? (assume it can be negotiated)

    Her self uses the record function a lot on the vodafone box and records from RTE and ITV/UTV mostly. Based on earlier posts here I see that recording not possible on RTE but you can use the player. Any ideas with UTV? Whats the deal there?

    She would record a good bit of stuff, soaps as well etc.

    The WiFi signal using the default hardware provided - whats it like generally? Standard 2 storey 4 bed here so not a major coverage area needed.

    Finally, are the DNS servers that get pushed out via DHCP configurable? Assuming one wanted to use OpenDNS or similiar.

    Any advice appreciated - have a few days to think and act here.



  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    You are not tied into Eir after your contract period is up. I renegotiate each year, and I find that Eir are always willing to renew the TV & mobile discounts if you sign for another contract period. However, I haven't been able to get the full discount on the basic broadband at renewal - but their TV & mobile deals are so competitive that I have found it is not worth considering changing. Their mobile(€9.99pm) and TV(€9.99pm) services are also considerably more innovative than the competition. The Apple 4K TV boxes are proper IPTV streaming boxes that will run all your other apps (Netflix, Amazon Prime, RTE Player etc), and they work very well over WiFi, so no need for wiring. Another very nice feature that Eir don't advertise is that you can do multi-room without paying any additional monthly fee if you buy your own additional boxes. You can buy Apple TV boxes new, or second-hand. Eir actually sell refurbished units for €79.99, which are very competitive.

    Regarding recording - it is getting a little complicated. However, all the other operators are likely to experience the same issues if they migrate to next-gen boxes with cloud recording, similar to Eir TV or Sky Glass. The TV providers are seeking to control the advertising delivered to customers. The old legacy boxes with mechanical disks are being phased out in favour of cloud recording and players, which means you can't skip adverts.

    RTE don't allow cloud-recording. As you say, this isn't a big issue because you can use the player. Eir also offer "Catch-up" playback directly from their programme guide, and this works for most RTE home produced content. The same applies to Virgin Media, who also have their own player.

    UTV is not officially available in ROI, because the rights to much of the programme content is owned by Virgin Media. You can only get UTV with recording by installing your own free-to-air dish with a disk-drive on the TV box.

    BBC do allow recording - this is important because their i-Player is not officially available in ROI. Their recording works very well on Eir TV. Channel 4 and their suite of channels are available on their own player, and they also support recording.

    Eir TV works really well over WiFi - but you need strong WiFi to support good quality TV - best to use 5GHz, and have a mesh system with several access points, so that you always have an Access Point near each TV.

    You can change the DNS settings in the Eir TV configuration - it's easy.



  • Registered Users, Registered Users 2 Posts: 461 ✭✭gmacww


    Even easier option for you but this depends on how your remote is setup. Mine is set to go to the home screen when I press the TV button. You can customize that though to open apple or eir tv. Anyway...

    On the home screen press the tv button twice. This brings you into the apps running in the background screen. Same as pressing home button twice on an iphone.

    Scroll left to the eir tv app and swipe up. This will fully close the app.

    Relaunch the app.



  • Registered Users, Registered Users 2 Posts: 389 ✭✭Fishdoodle


    Thanks will try that - I was using the EIR remote, not sure if it has the option of closing an app ;-)



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  • Registered Users, Registered Users 2 Posts: 1,811 ✭✭✭Mr Velo


    Just regarding this: "Another very nice feature that Eir don't advertise is that you can do multi-room without paying any additional monthly fee if you buy your own additional boxes. You can buy Apple TV boxes new, or second-hand. Eir actually sell refurbished units for €79.99, which are very competitive."


    Has anyone actually purchased an additional Apple TV box and got the Eir TV working successfully on it as an additional / multi-room set up? I had to call Eir yesterday to remove a device (android) to allow me to use an iPad to use Eir TV. Currently have a 2 device allowance (the Apple TV seems to be separate from this).

    While I was on there I asked the guy about an additional box, but he 'thought' i needed a multi room subscription to get that working.



  • Registered Users, Registered Users 2 Posts: 6,480 ✭✭✭Former Former Former


    Got Eir TV set up a week ago, and have to say so far so good (switched from Virgin).

    Picture is very good and no lag time moving from channel to channel. The absence of channel numbers and thus needing to scroll all the time is a bit annoying, but not the end of the world. I did have to fiddle with settings to stop it randomly switching my TV on, but once that was done, no problems. And the absence of any cables is great.



  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    Yes, I have purchased additional Apple TV 4k boxes, and can confirm that eir TV app works fine without multiroom subscription. I can understand that eir call-centre staff may not be aware that this works, and will likely recommend renting a multiform subscription.



  • Registered Users Posts: 124 ✭✭Mark 00


    Apologies if this has been answered, but couldn't see it in the thread.


    Is it possible to load the Eir TV app on an Nvidia Shield android device, rather than use Apple TV box? I already have a Shield which I use for specific streaming apps/music etc. Would be great if I didn't have to be switching between devices and could instead have everything on the one.


    Also, if I go with Eir Tv I'll be moving from Sky Q. I have been a big fan of Sky Q, from it's ease of use to it's overall speed and responsiveness. Also, I find teh picture quality especially on HD to be great (compared to a Vodafone TV box that I previously had)


    I've never actually seen Eir TV in action. Is it reasonably quick and intuitive and is the picture quality in line with Sky Q as a comparator?


    Thank,

    Mark



  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    There is an Android version of the Eir TV app, which you can cast to a TV from an Android Phone or Tablet. I haven't used Nvidia Shield - but it sounds like this would probably work on any Android device? However, I am not sure if the spec is as good when casting, as when running the app native on the Apple TV Box?

    Regarding the quality of Eir TV on the Apple TV box - this is excellent. It is a proper IPTV streaming platform, and is not limited to the quality of the legacy broadcast channels on Satellite or Cable. However, the quality will be limited to what is currently available from the content supplier, so if the content supplier doesn't yet have a 4K stream, then you may be limited to HD for now. The capability of the Eir TV platform is probably closer to Netflix 4K or Sky Glass than legacy boxes such as Sky Q or Vodafone TV. Apple TV also uses cloud recording rather than the hard drives on the legacy boxes. The Apple TV allows most apps to run natively - Netflix, Amazon Prime, RTE Player etc - so it is likely that most of the apps running on your Nvidia Shield are also available for Apple TV.



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  • Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭NewClareman


    It might help someone to know that the magic remote on the latest LG TVs work really well with the AppleTV box. Means we're not bothering with the smart tv functionality...



  • Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭NewClareman


    Anyone else having trouble casting the RTE channels to Chromecast using eirTV? It used work for most programmes but now I'm getting protected content on everything.



  • Registered Users, Registered Users 2 Posts: 14,479 ✭✭✭✭briany


    I just got the Apple TV box with the Eir TV app installed on it. It's connected via HDMI to a Blaupunkt TV. Trouble is that the volume doesn't work on the remote. When you go to press up or down on the volume, a message appears on the screen that says 'not available'. I've tried to follow the pairing instructions on the Eir site, but nothing is happening.

    The remote control is one of these:

    The instructions don't even make it clear if you're pairing it to the TV or not, like you would with the SKY remotes. It seems a bit ridiculous that the remote has voice search technology but cannot easily change the volume. Any solutions to this problem?



  • Registered Users Posts: 41 cronley


    On Eir TV Apple Box - can you watch Coronation Street (Virgin Media) on the Catch Up option, without having to use the Virgin Media Player. You can watch Fair City and Eastenders (RTE) on Catch Up



  • Registered Users Posts: 23 done123


    The answer is yes you can, but on catch up you have to watch all the adverts, that was in original program. You can record BBC programs. I find the RTE player and Virgin Media player possible a better choice, since they seem to have less adverts.



  • Registered Users Posts: 41 cronley


    Hi done123

    Re Eir TV. I can find Fair City and Eastenders on Eir TV Catch Up option, but I cant find Coronation Street on Catch Up. The Catch Up only has RTE programs - it does not have Virgin Media programs. Coronation Street is only on Virgin Media - so it is not on Catch Up. Is there a way to get Virgin Media programs available on Catch Up.



  • Registered Users Posts: 23 done123


    If you use the tv guide and rewind back a day you will find most shows on Virgin Media channels are available to re watch. I think up to seven days is maximum.



  • Registered Users Posts: 41 cronley




  • Registered Users, Registered Users 2 Posts: 787 ✭✭✭Akula


    They still sending out the old model?



  • Registered Users, Registered Users 2 Posts: 755 ✭✭✭Sir Galahad


    After four and a half years I’m done with Eir. We got SIRO and went with Vodafone. Never had any customer service issues with Eir in their defence despite all the stories out there so I was lucky. When I made the call to finish the contract the Eir guy said it was unlikely they’d want the hardware back due to its age. So later in January if anyone wants them they’ll be available.



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  • Registered Users, Registered Users 2 Posts: 2,984 ✭✭✭IrishHomer


    Keep an eye on your final Eir bills. I was identical to you and next thing I got a big bill for the old equipment!!!!



  • Registered Users, Registered Users 2 Posts: 770 ✭✭✭technocrat


    Anyone else notice BBC NI regional programs are now blocked?

    Get this pink screen with a countdown clock saying the channel will return in xx mins when the program finishes.

    Not sure if this a BBC thing or it’s been enforced at the eir TV end but is annoying all the same!



  • Moderators, Technology & Internet Moderators Posts: 11,986 Mod ✭✭✭✭icdg


    That’s a really odd one. Why wouldn’t they just replace NI with Network if there was some beef against NI regional programmes being broadcast. Which there shouldn’t be, they’ve been broadcast here since the year dot?

    Edit: Possibly to do with the new generic BBC One SD (Nightlight) service introduced last week which has replaced regional BBC One SD services? That’s got a pink screen with a countdown like you describe. Should only be regional news slots, or the smaller number of slots where all English regions opt out, though rather than all NI programmes.

    Post edited by icdg on


  • Registered Users Posts: 4 Bohs92


    Yeah, its a bit strange, I dont know the reason for it, I would ring Eir and ask but you would fly to the Moon quicker than getting an answer🤣



  • Registered Users Posts: 23 done123


    BBC 1 HD was English version last night as well, BBC 2 HD was changed to Northern Ireland, for the first time on the platform and BBC 4 was off air all night. This seem to be connected to Satellite changes by the BBC feeds. I hope they’re getting this sorted soon.

    All sorted tonight, except BBC Two NI HD does not have correct epg, showing England version.

    Post edited by done123 on


  • Registered Users, Registered Users 2 Posts: 770 ✭✭✭technocrat


    I was just getting used to the new Apple TV set top box, which incidentally I’ve found rather glitchy and clunky to use.

    While the older set top box was rather basic looking it did the job and I’d have it back in a heartbeat but unfortunately that isn’t an option now.

    Post edited by technocrat on


  • Registered Users Posts: 396 ✭✭bugsyb4


    Anyone with the old Eir Vision box find recordings are taking up way more space? Feels like twice as much or something!

    Is there a way of changing settings here I wonder??



  • Registered Users, Registered Users 2 Posts: 4,147 ✭✭✭CathalDublin


    New eir customer, anyone else just get the error

    “channel unavailable,

    Due to content restrictions, this content is unavailable in your current location.”

    works fine on my phone but not the ATV they provided, same account, same appleID, same WiFi.



  • Registered Users, Registered Users 2 Posts: 4,147 ✭✭✭CathalDublin


    Spent the day on/off the phone with Eir support and they can't get my EirTV app to work.

    They weren't that keen that I was using my router, so setup theirs, still didn't work, factory reset it, factory reset the AppleTV and still same error.



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  • Registered Users, Registered Users 2 Posts: 4,147 ✭✭✭CathalDublin


    Well, it just started working, funny enough I'm using my own modem with the mac address cloned as their routers address now.



  • Registered Users, Registered Users 2 Posts: 2,749 ✭✭✭yankinlk


    i was hoping this app improved. I found it really easy to get lost in the guide. like i was travellig thru time and days, instead of defaulting to current time. anyone have it think its improved??



  • Registered Users Posts: 108 ✭✭cmred


    Hi. I have sky. Can't access half the programns on virgin media player on catch up tv. Any ideas? Thanks



  • Moderators, Technology & Internet Moderators Posts: 11,986 Mod ✭✭✭✭icdg


    Any replies to the above post should be in this thread:

    https://www.boards.ie/discussion/2058289194/virgin-media-catch-up#latest



  • Registered Users Posts: 396 ✭✭bugsyb4


    Hi All looking for a bit of advise!

    Our Eir contract for TV, landline and BB is up for renewal 22nd April so I normally ring a month in advance to re-contract.

    Been onto Eir in the last few weeks but it seems I am unable to renew with their old set top boxes Eir Vision, for which I am completely happy with. First query has anyone recently been able to renew their contracts and stay with the Eir Vision box? I half feel like it all depends on the agent who I get and so far have had no luck as I remember them been very pushy last year trying to get me to move to the new Apple box but eventually I was able to re-contract and ended up getting over €40 in discounts on my package along with free Prime Video, if I could get something similar again I would bite your hand off for it!!

    My next query is with this new 3% CPI price increase coming in from April would it make sense for me to sort all this out by tomorrow, last day March and so I would avoid getting this price rise until 2024? Might be way off the mark there but would like some feedback here!

    Thanks



  • Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭NewClareman


    I'm told that eirTV is now available with eir on NBI Broadband. I cannot confirm with certainty, as it was via a third party. If true the online ordering system has yet to be updated.



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  • Registered Users Posts: 396 ✭✭bugsyb4


    Sorry for bringing up such an old post just wondering is the additional refurbished box you bought a good while ago still working with no issues?

    I thought we had landed on our feet as had to move finally from Eir vision box to new Apple box but they never switched off our old box and multiroom box originally so had it for about 6 weeks there but just this week they removed channels. So am now probably in the market for one of these refurbished boxes so would rather pay a one off fee than add I think it is €10 a month to my bill for multiroom.

    Sorry to add to this I see you mentioned in another post a few years back that you bought refurbished box for 79.99, I am on the link that you had up for Eir store at the time am I right in saying they are now selling for 59.99? I am looking at an Apple TV 4K 32GB Refurbished - Black.



  • Registered Users, Registered Users 2 Posts: 655 ✭✭✭babelfish1990


    Yes - the refurbished Apple TV boxes are still working perfectly. I also recommended that site to several friends, and their boxes are working perfectly also. There is nothing to break down in the Apple boxes because they are solid-state and do not have hard disks like the legacy eir vision boxes or the boxes used by other TV providers.

    €59.99 is a brilliant price for the additional boxes, and allows you to have multiroom eir TV for €9.99pm for the whole house. Each year when I renew my contract with Eir, they have renewed the TV and mobile discounts so TV & mobile stay at €9.99pm each.

    Note that the refurbed boxes come with the original Apple remote, whereas eir now ship their free contract box with a more conventional eir branded remote. I suspect that a lot of their customers didnt like the Apple remote. You can also buy the eir branded remotes. It's not a big deal, and you can also programme the Apple box to accept any old remote that you have (such as the eir Vision remote), if you dont like the Apple remote.

    Recording on Apple TV box is in the cloud rather than on a hard disk like in the eir Vision box. The UK channels allow cloud recording , which is important, as BBC iPlayer is not licenced in Ireland. However, RTE & VM don't allow cloud recording in Ireland, forcing you to use their player apps on the Apple box (and watch their ads!). I think Sky Glass has the same experience, and other TV providers will probably face the same issue if they upgrade to cloud boxes.



  • Moderators, Technology & Internet Moderators Posts: 11,986 Mod ✭✭✭✭icdg


    Yeah it’s similar on Sky Glass, although they did a deal for some BBC catch up content (as long as you don’t call it iPlayer -they’re touchy on that one!) so you can’t record BBC channels either. VM stuck with the hard drive in both U.K. and Ireland, despite the fact that Horizon 4 (TV360) supports cloud recording, to avoid such issues.



  • Registered Users Posts: 396 ✭✭bugsyb4


    Thanks a lot for replying.

    All positives really so from what you are saying. Must order one of them over the weekend and sure will have it made up in 6 months really if consider multiroom a tenner a month!

    I have the Eir branded remote and is extremely easy to use so maybe when I order might make a note to see can I get one of these sent out rather than Apple own one if it is a bit harder to use. Will be very handy too so if recordings can be watched on either original box or say refurbished box all going well.



  • Moderators, Technology & Internet Moderators Posts: 11,986 Mod ✭✭✭✭icdg


    I love the Apple Remote, I do appreciate a lot of people hate it, though. One issue with using Apple TV as a platform for a service like this, generally, is that channel numbers are useless. Now TV has the same problem but a lot less channels than eir to cope with.



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