Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Dublin Airport Mayhem

1356755

Comments

  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    Last time I returned from Donegal, some years back, I had to go through quite a long queue at passport along with arrivals from USA etc. I had an alternative form of ID which can be used domestically and they hummed and hawed about letting me past without passport, then after consulting with a security colleague they said they indeed had to let me through as passport definitely not required for travel within Ireland. But the set-up was ad hoc, they took my word I had arrived off a domestic flight and didn’t ask to see any proving documentation. So they definitely weren’t set-up to segregate domestic and foreign arrivals.



  • Registered Users, Registered Users 2 Posts: 31,691 ✭✭✭✭HeidiHeidi


    Ah....as this thread originated with delays in getting into the airport and onto flights, I thought that's what you meant!

    Yes, arrivals is a mess, has been for years.



  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    Btw I found (in non Covid times) DAA do respond to Twitter. I was in a very long queue some years back with absolute chaos at security, people were missing flights. Whilst in the queue I sent a tweet thread and got a quick response of apology, with more staff coming on board in jig time. Queue suddenly speeded up.

    I always advocate tweeting an organisation if there are problems, it’s really the best way of resolving a real-time situation, as big organisations have people employed to monitor the feed.



  • Posts: 17,849 ✭✭✭✭ [Deleted User]


    Even more so now, as you have to show EU Covid passport, negative antigen/PCR and Passenger Locator Forms as well as Passport! Not everyone has them saved in the one place, like Ryanair or Aer Lingus App.



  • Registered Users, Registered Users 2 Posts: 2,735 ✭✭✭Darwin


    We passed through T1 in the early hours of Monday morning (27th) and to me the check in queues were the problem not so much security - there were not enough check in desks open for the volume of people coming through the airport. We had a connecting flight in Amsterdam and our flight departed out of Dublin an hour late to allow passengers caught up in the either the check in queue or security queue to make the flight. KLM held our departing flight in AMS just for us which was very decent of them. The issue seems to be most airlines have you go to the check-in desk now to get a boarding card.



  • Advertisement
  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    Looking on Twitter just now there’s been chaos in the car parks and @DublinAirport not responding publicly to Tweet, but may have DMd. Others complaining about security queues without including @DublinAirport. Still others (business operators) complaining about airport having too few travellers.

    One thing annoys me about going out very early through Dublin is the fact that the cafes etc only open at 4am.People queueing up and hanging around in the main “avenue” airside, waiting for shutters to all go up together at 4am. If you are out in first flight you want your morning coffee early & relaxed.



  • Registered Users, Registered Users 2 Posts: 5,367 ✭✭✭JimmyVik


    Sure the worse they make it for people the more they get from selling things like fast track.

    Why wouldnt they make it a disaster for the people not paying the extra. Might squeeze more money out of them for providing the service they are supposed to provide in the first place.



  • Registered Users, Registered Users 2 Posts: 31,691 ✭✭✭✭HeidiHeidi


    There's far more money to be made from getting people through security in jig time and then having to hang around the shopping/dining areas for longer.



  • Registered Users, Registered Users 2 Posts: 5,367 ✭✭✭JimmyVik


    Maybe someone should tell them that they are doing it wrong then :)



  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    I find KLM to be excellent, in my several experiences of them. My flight from Lima to Amsterdam was delayed in departure by one hour, meant I missed my connection to Dublin next day. They did rush through elderly people to get to onwards flights etc, but myself and a few more robust younger souls were asked to stay overnight in a hotel at Schipol. We had a ball, wined and dined, lovely hotel room with view of planes taking off… of course to me that is heaven!



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 31,691 ✭✭✭✭HeidiHeidi


    I'm quite sure they're well aware they're doing it wrong, and I'm also fairly sure it's covid related (as in staff absences). In all my times flying from Dublin Airport I've cut it fine plenty, and never even came close to missing a flight.

    What's in it for them to cause mayhem? There isn't a conspiracy-theory reason for everything.



  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    I have been through several security queues in recent times. (Yeah, my recent carbon footprint is a disgrace but that’s another argument! My excuse is I was reclaiming trips postponed from summer).

    Chania, where they kept calling at people to hurry up and come closer, as everyone was trying to social distance. The queue moved very fast, though.

    Bodrum, a thoroughly modern airport, queue proceeded quickly.

    Bucharest, very efficient security.

    Tenerife Sur, no point in fast track at all. Got through quite quickly.

    Dublin, queues. But in my case not as bad as I’ve seen it in the past, and fast track worked.



  • Registered Users, Registered Users 2 Posts: 4,425 ✭✭✭maestroamado


    So this is the only Country in the world where Air travel has added 1 hour to security check in... facts... DAA inefficiencies belong to DAA... art you saying the passengers are at fault for delays...



  • Registered Users, Registered Users 2 Posts: 2,921 ✭✭✭Glaceon


    I’m in the US at the moment, got here on the 22nd. We arrived three hours before the flight but really should have given it four hours. I was in the US pre-clearance queue for over an hour and was still in there when the flight started boarding. Several people were taken out of the queue and fast tracked because their flight had been delayed. When we got on the plane it was confirmed that CBP had a staff shortage due to Covid.



  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    The worst airport I have ever been in regarding queues in immigration/transit is Newark Liberty. Had to go through 8 departments/queues coming from Guayaquil via Panama to Newark transiting to Dublin. Dreadful airport, one of those 8 queues lasted an hour. Most stressful transit I ever made and that was with things going normally/smoothly. I hate when I’m routed through US when going to South America etc. There is an exception, San Francisco is a good airport in my experience. Maybe there are others too.



  • Registered Users, Registered Users 2 Posts: 31,691 ✭✭✭✭HeidiHeidi


    Most awful in my experience was Addis Ababa - you had to queue to get in the front door, for literally hours on one occasion. I lost count of the queues inside, and you had to make it to your gate (or as near as possible) ASAP as there was no way of gauging how long the whole thing would take. And then when you were at/near your gate, there was NOTHING available.

    Torture!

    Dublin Airport is a complete pudding in comparison. (Literally) first world problems.



  • Posts: 17,849 ✭✭✭✭ [Deleted User]


    I’m saying that Ryanair contacted customers advising them to add an extra hour to their checkin time. Not DAA or Ireland. Ryanair. Sensible people heeded that advice. One didn’t and missed their flight. Travelling at peak times always led to delays. Staff absences due to Covid have added to the problems this Christmas.



  • Registered Users, Registered Users 2 Posts: 292 ✭✭thegetawaycar


    I flew Monday 27th from Dublin airport. Place was packed at security, only 4 open. I asked why there was so few open and was told "lots out sick, Covid". It didn't take 2 hours but did take 40/50 mins or so to get through. Looks like they are having same staffing issues we see everywhere.



  • Posts: 24,207 ✭✭✭✭ Saanvi Hot Geometry


    I’m saying this in several threads, and maybe I’m talking out of my @rse but I have a strong inkling that Covid+Society are going to learn to live together amicably within the year. Anybody I know with it isn’t actually really sick, they are eating their full dinners etc, just isolating out of convention/requirement. The convention will become “carry on as normal” same as with a mild type of cold. It all depends on mutations of course, but it’s found a nice equilibrium they way it wants to. Dublin airport staff as with everywhere else will be full of Covid and so will you and I and we’ll mostly be getting in with our lives. I’m quite optimistic in a way I haven’t been heretofore.



  • Registered Users, Registered Users 2 Posts: 4,947 ✭✭✭ShamNNspace


    Giving 30 mins between boarding and take off, you were there an hour and 40 mins before boarding, cutting it a bit fine imv im afraid, especially at Dublin.... Shannon or knock would probably have made it



  • Advertisement
  • Posts: 364 ✭✭ [Deleted User]


    Also flew on Monday. Got there at half 6 and got through security at 8. Had to sprint for the flight and just about made it. Lots of people missed the London one at 8.



  • Registered Users, Registered Users 2 Posts: 4,425 ✭✭✭maestroamado


    I know what your saying... you just do not understand how things are supposed to work in 2022... there are loads of security staff doing nothing at Shannon.... Ryanair are just protecting themselves... they are not incompetent MOL not accept...

    BTW hundreds of people missed flights a few Months ago and DAA apologies for and paid for new flights i think... Live and learn...

    Post edited by maestroamado on


  • Posts: 208 ✭✭ [Deleted User]


    I don't know how other airlines are doing doc checks. Flying from Dublin-Chicago in August and November. Loads of people standing in the Verifly line with no Verifly. Massive amounts of luggage. I fly with the bare minimum and I deal with anxiety so I know I have to be on the ball otherwise I'd have a meltdown.



  • Registered Users, Registered Users 2 Posts: 797 ✭✭✭parc


    Yes, multiple people tried and were fobbed off by security. No communication about delays apart from a screen saying 45-55 mins through security (really was 1.5 to 2 hours). Typical attitude from staff at Dublin airport.

    Not at security. Covid-related documents are checked at the boarding gate by airline staff.

    The issue was with how Dublin airport handled the situation, not with people fumbling around with belts. Most people were ready to go once they got to security (e.g belts off etc.)



  • Registered Users, Registered Users 2 Posts: 797 ✭✭✭parc



    Post edited by parc on


  • Posts: 17,849 ✭✭✭✭ [Deleted User]


    You obviously have a bee in your bonnet about DAA. Having travelled through Dublin Airport last week, I witnessed the crowds. They were managed pretty well, with time through Security clearly to be seen on screens. Two couples were caught out and on asking staff, showing their flight details, were shown through with the consent of others in the queue.

    How many people missed flights because of DAA in the last week/10 days?

    How many people missed flights by not turning up with time allowed for increased travellers and reduced staff due to Covid?

    I travel regularly Christmas week and can honestly say that this year was no different to others.



  • Registered Users, Registered Users 2 Posts: 797 ✭✭✭parc


    "I got through fine last week, therefore what's the problem?"

    Here's my experience this week.

    On the Dublin Airport website the it said 55 minutes through security. On screen it said 50 minutes through security. Naturally, you'd expect 2 hours 10 minutes to be enough to make it through security. It literally took hours.

    Lots of people asked to be fast tracked through. Not one was allowed.

    It was a joke.



  • Registered Users, Registered Users 2 Posts: 2,045 ✭✭✭silver2020


    Don't travel through Birmingham then. It was hell the two times I had to travel there in September and October



  • Registered Users, Registered Users 2 Posts: 24,375 ✭✭✭✭ted1




  • Advertisement
  • Posts: 17,849 ✭✭✭✭ [Deleted User]


    "I got through fine last week, therefore what's the problem?"

    I assume that you’re not applying the above to me, so why include it when quoting my post?

    As I’ve already said, Ryanair contacted customers to advise allowing 3 hours from your arrival at the airport to your departure. Again, I ask; How many passengers actually missed flights over the Christmas period?



Advertisement