GoMo FAQs

I have been with Gomo for 6 months now, all going grand except effing voicemails. I just don't seem to get notifications for them and they pile up without me knowing and I'm flakier than ever. Is this a phone issue (I'm on a Samsung Galaxy Android). I long for the good old days of those Voicemail notifications coming in with my Text messages. But if I could download an app that would show a number on the icon or something that would be ok. Or is there something in Android I haven't set up?

Thanks.

As mentioned above, I use an iPhone 11 and I'm on the EUR 9.99 plan. VoLTE & WiFi Calling are still not active for me and, I assume, for everybody on 9.99/12.99 plans despite them being advertised as available to all subscribers by end of summer. Summer of '69 maybe... ? 😀

She just has to call 171, like on the other networks.

Not sure of why France and Spain would cause issue however the US has shutdown it's 2G networks entirely and is also turning down it's 3G networks which are to cease entirely by February 2022, leaving just 4G and 5G networks on air.

It's set to cause havoc as, unless your device is VoLTE capable AND your home network supports VoLTE AND your network has a VoLTE roaming agreement with the roaming network then you'll get permanent no service when travelling in the USA.

However if you're on the €14.99 GoMo plan you should have WiFi calling available to you.

Thanks, that could be it, I'm waiting to try my sim in an iPhone 11.

I'm an OG 9.99 customer, so not on wifi calling yet AFAIK

Try putting it into airplane mode and then trying to make a phone call ?

WiFi Calling uses IPsec to transport the voice traffic over the Internet, between your phone and GoMo server (ePDG). Usually the issue sits with the ISP or their router which are blocking / filtering IPsec traffic. In some older routers IPsec traffic needed to be explicitly allowed (turned on). What is the router used with 3 mobile broadband?

WiFi calling only works if you have very stable Broadband. It not so much about high headline speed as low jitter. Compare the jitter reading on your eir landline broadband with the jitter on your 3 mobile broadband. You should find that the landline jitter is rock steady.

After putting sim in iphone 11 it worked immediately, got onto AT&T.

I then put it back into my pixel, no joy again, into a 4g alcatel, no joy, and finally back into my pixel and it worked!

I'm thinking it could be a physical issue, maybe if nothing changes for a long time the sim settings are cached, and when you change country you need to physically kick the sim contacts?

Same problem. No 2fa texts. Anyone get this resolved?

GoMo have told me it's a current problem they are aware of and should be fixed ASAP.

I jumped the gun earlier, it's not just 2FA texts - it's all texts for me. My partner can't text me either.

I asked how I'll know when it's fixed and was told to just try again in a few hours. LOL.

Didn't realise this was going on today. Had issues with a verification with AIB all day. Tried again a few minutes ago & working now.

Mine still isn't working. A bunch of them came through from earlier but had obviously expired. Still not receiving them now though when trying to request.

Im switching back to Vodafone first thing tomorrow morning. GoMo are useless.

I'd recommend the blocked messages folder too. If the problem really is the GoMo network, An Post Mobile is worth a try.

iPhone iMessage or regular SMS?

Morning all, I've been with GoMo from the start, absolutely no issues but.....

Over the past 2 days I've started to get bombarded with calls from UK numbers , anyone else experiencing this🤔

Literally 5 a day, all different numbers , usually before lunch , clearly spam but I know how to deal with this nonsense.

Just wondering anyone else experiencing this 🤔