Where are we going for protein?

ironictoaster · 05-08-2021 10:02pm

Still waiting for my order from 20th of July. Not ideal!

JimmyCorkhill · 05-08-2021 11:12pm

Ordered from Bulk on the afternoon of 25th July & it shipped the same day. For some reason it took till the 2nd of August to arrive in the country, so 8 days or so, which is crazy.

Currently going into the 6th August and no sign of it, last it says on the 2nd August - non EU presented to customs.

Sent Bulk an email earlier today, will see what they say.

Very frustrating.

JimmyCorkhill · 06-08-2021 9:12am

Got the following reply from Bulk on my order.

So, maybe it is a case of wait & see can they find a work around or else order less than 2kg in total of animal products.

"Hello,

We're hugely sorry for the delay regarding your recent bulk™ order -

We have been shipping well for months now. After investigation - we discovered that sadly due to a recent un-notified change to personal allowance import rules, we are unable to send orders containing over 2kg of animal origin products. For us, that includes popular products such as Pure Whey Protein, Liquid Egg Whites and other customer favourites.

We were not made aware of this change coming into effect prior to sending out your order (otherwise we wouldn’t have sent it and informed you), and as such your parcel has been refused entry into Ireland and will be returned to us. You will be fully refunded for the cost of your order and shipping, and the refund will be with you in the next 2-3 days.

We are truly aware of how disappointing and frustrating this experience is for you, and it is absolutely not the service we should be providing you as a valued bulk™ customer.

The teams are working hard on processing your refund and ensuring we have a new delivery solution for orders going ‘Live’ over the weekend (we thought we might need a back-up).

We can’t apologise enough for the inconvenience this must have caused. The experience hasn’t been to the usual high standards we pride ourselves on and we are working tirelessly to resolve this issue as soon as possible. We understand the impact of not receiving your order in good time on your health & training.

If you need any more information or have any questions, please don't hesitate to contact us at hello@bulk.com. Team bulk™"

silverharp · 06-08-2021 9:29am

Why hasn't Kerry foods or similar got into this? kind of ironic that on cow island we have to get the stuff from the Brits.

Macy0161 · 06-08-2021 9:37am

https://www.boards.ie/discussion/comment/117713890#Comment_117713890

If I recall correctly, we actually export the vast majority of the whey that is produced from the cheese making process. Anyway, after the early orders, things had settled down to near pre-brexit timeframes - seems to have gone back to delays. I know in Britain they're saying there's a shortage of HGV drivers (for every other possible reason, except brexit), which I guess could be impacting. I've had a few (non-protein) orders disappear into the blackhole that is fastways warehousing over the pandemic though.

silverharp · 06-08-2021 9:40am

https://www.boards.ie/discussion/comment/117713927#Comment_117713927

I was wondering that the base ingredient might come from here . the 2KG thing seems new though

Macy0161 · 06-08-2021 9:47am

https://www.boards.ie/discussion/comment/117713948#Comment_117713948

I'm sure I read before it does, but am not even going to start tracking that down. I suppose some probably going directly into "protein milks" and the other protein products that the multiples are carrying.

JimmyCorkhill · 06-08-2021 10:13am

So temporarily at least, what are the Irish alternatives for getting some Whey? I am sure there is a range of prices.

Kinetica I am familiar with. Discount Supplements is a shop iirc so they may have a few brands & deliver within Ireland.

Any other places?

caesar · 06-08-2021 11:08am

Ah, crap. I just put a massive order in with Myprotein as hate the whole slobbering with discount codes and them messing around with the base prices every other week. Only ever put an order in when the basket prices are actually decent. It shipped yesterday so let's see.

What's the take on https://www.rosnutrition.com/ie ?

Patsy167 · 06-08-2021 12:20pm

https://www.boards.ie/discussion/comment/117714486#Comment_117714486

€20/kg for whey looks on the expensive side on Rosnutrition

Patsy167 · 06-08-2021 12:26pm

HP Nutrition often gets mentioned as having good service - https://www.hpnutrition.ie/My-Protein-Impact-1kg?search=myprotein

Macy0161 · 06-08-2021 1:02pm

tbh, I'm generally overstocked enough for whey as I wait for the offers. I'd like to buy Irish, but it's one of those things none of the suppliers can compete with. If I was stuck, there's a local enough Discount Supplements that'd I'd go in store for.

Beau · 07-08-2021 2:27am

Prices on myprotein and bulk (they seem to price match) are the highest I've seen them. I'm used to ordering a 5kg bag for c. €50, they're over €80 now!

antimatterx · 09-08-2021 7:03pm

https://www.boards.ie/discussion/comment/117718444#Comment_117718444

I'm paying between 40 - 47 for - 2.5KG back this year, didn't realize you could get a 5KG for that

Patsy167 · 10-08-2021 7:52am

https://www.boards.ie/discussion/comment/117718444#Comment_117718444

Would have to disagree with any claims there has been a price increase. Have always ordered 5kg regular whey for ~€50-€60 with codes on either MyProtein or Bulk and my most recent order was last week

Esse85 · 10-08-2021 8:11am

https://www.boards.ie/discussion/comment/117731525#Comment_117731525

How confident are you of getting that order based on recent replies in here?

Dtp1979 · 10-08-2021 8:32am

https://www.boards.ie/discussion/comment/117731551#Comment_117731551

I got a delivery from myprotein within 3 days a couple of weeks ago

SmithySeller · 10-08-2021 10:47am

Ordered Electrolytes on July19th from Bulk - no animal products here.

Dispatched July 20th - With Fastway since July 30th - never received them - both have been contacted via Contact Form, no reply from either despite automated reply.

Im done with them - for the marginal price saving and frequency I buy, simply not worth it.

Macy0161 · 10-08-2021 10:51am

https://www.boards.ie/discussion/comment/117718444#Comment_117718444

They had 45% off last week. They generally do these offers at least once a month. tbh I only didn't pull the trigger as the last few months they've followed it with a short term 50% off. My last order was probably a month ago - I think it was 4 working days to my door.

ILikeBoats · 10-08-2021 10:53am

Also ordered with bulk on 20th July, still no sign of it.

Esse85 · 10-08-2021 11:41am

I'm still waiting for my order placed July 15th, over 10kg worth of whey.

Not feeling confident.

Will be looking at a new supplier.

Patsy167 · 10-08-2021 4:11pm

https://www.boards.ie/discussion/comment/117731551#Comment_117731551

received without issue

ironictoaster · 10-08-2021 9:03pm

https://www.boards.ie/discussion/comment/117712743#Comment_117712743

My delivery is now with fast way.

We've received your parcel in our central distribution hub. It will be with you in 1-2 working days, depending on the delivery service timeframe you requested

silverharp · 11-08-2021 8:02am

https://www.boards.ie/discussion/comment/117734862#Comment_117734862

ah bless, I got that message +2 weeks ago , still nada

silverharp · 11-08-2021 9:44am

https://www.boards.ie/discussion/comment/117736282#Comment_117736282

Customs must be sampling so it looks like the luck of the draw, its not sustainable though, the UK companies need to inform Irish buyers before they buy

ILikeBoats · 12-08-2021 2:11pm

https://www.boards.ie/discussion/comment/117732147#Comment_117732147

I sent a second email asking where my order was and they gave me a 45% off code. I still haven't received my order though.

gaz22 · 12-08-2021 2:51pm

my myprotein order been sitting in Fastway's depot for over a week now too. looks like itll be sent back to them if its true about the 2kg rule. Bulk's website says everything is shipped from Poland so they shouldnt even be stopped by customs. myprotein told me back in january that they would be sending EU orders from their EU distribution center but thats obviosly not true, the tracking says "non EU presented to customs".

Wildly Boaring · 12-08-2021 3:16pm

https://www.boards.ie/discussion/comment/117714117#Comment_117714117

Bought creatine off these boys yesterday at 11. Delivered this morning.

https://www.mycoresupplements.ie/

Esse85 · 12-08-2021 5:21pm

We are sorry to advise that due to new custom regulations your order 311966995 has been returned back to us.

New regulations stipulate that any dairy/whey product over 2kg or a shipment collectively exceeding that weight will be stopped and returned by customs.

Rest assured we are working on a solution which will resolve this imminently. We are currently in the process of temporarily removing all dairy/whey products over 2kg from our site and adding notifications to our basket and checkouts.

In the meantime, a refund has been processed for your order and this will go back to your account in the next 5 working days.

Regards,

Team Myprotein

Patsy167 · 13-08-2021 8:09am

https://www.boards.ie/discussion/comment/117743739#Comment_117743739

Wow! That's a real kick in the nuts

rainagain · 13-08-2021 9:51am

I've bought from bodyfirst .ie without issue (I can't post links)

Macy0161 · 13-08-2021 10:09am

Wow, that will probably change the equation back to Irish supplies. I see the site only has 1kg bags, but the total weight is going to be a killer. Where do the bars sit with that customs ruling? I try to avoid them, but are handy on the move!

ironictoaster · 14-08-2021 9:55am

Got that mail too. Anyone recommend a flavour that goes well porridge or Greek yoghurt from optimum nutrition. Tried chocolate peanut butter. It's a bit naff.

Patsy167 · 14-08-2021 11:25am

https://www.boards.ie/discussion/comment/117751190#Comment_117751190

Double rich chocolate is the best for me. Can't go wrong with the big 3 flavours - Chocolate, Stawberry, or Vanilla. The rest can be sickly sweet and flavour fatigue sets in after a while

caviardreams · 14-08-2021 12:42pm

https://www.boards.ie/discussion/comment/117751190#Comment_117751190

I've had chocolate mint which is nice. The new cereal milk flavour has got good reviews.

Patsy167 · 15-08-2021 12:52pm

This caught my eye as a good price from an Irish based supplier for anyone looking to make a big order https://www.perfectbody.ie/special-offers/scitec-nutrition-100-whey-protein-professional-5000-g?sort=p.price&order=DESC

evilhomer · 17-08-2021 11:09am

I purchased some peanut butter, vegan protein and BCAA drinks from My Protein on the 29th of July.

They have just cleared customs after 2 1/2 weeks. I'm not sure if the customs labelling was correct, no animal products in my purchase. Hopefully, they will turn up in the next two days. Fastway say they have it now.

This will be a pain in the backside if the delivery time stays at three weeks!

caesar · 17-08-2021 1:50pm

Not overly confident. Placed my order with MyProtein on the 5th of August. No idea where it is. It's not showing up in FedEx tracking and MyProtein has been giving me the generic "it's delayed with customs response", but would have thought it would be tracked up to that point...

Well over any apparent 2kg limit for animal products. Is that confirmed? And was it part of the changes in July?

Anyway, will give it another few days before finding a reasonable alternative supplier here.

caesar · 19-08-2021 11:00am

https://www.boards.ie/discussion/comment/117766671#Comment_117766671

Just been refunded. Looks like no more Myprotein in Ireland for the foreseeable for those of you who plan to order more than 2kg of anything animal product related.

Myprotein is taking a hammering on the .ie version of their Trustpilot reviews with a few Irish reviews popping up on the .com version. And rightly so. They've been abysmal these past few weeks.

So where is everyone going now?

antimatterx · 19-08-2021 11:51am

I don't get why protein which is vegetarian approved is being treated as "Animal Product".

antimatterx · 20-08-2021 10:29am

I messaged them about my order and they won't even mention the customs issue.

gaz22 · 20-08-2021 12:15pm

the worst thing about both Bulk and MyProtein is their sites say they ship from EU, why lie about it? this is my second order this year rejected by customs, no apology and Bulk wouldn't honor my order from january telling me that i can order the same products at an extra €105. first myprotein order took 6 weeks to come back in March and now this one is rejected by customs which wouldnt happen if they shipped from the EU like the site says.

foxsake · 20-08-2021 2:36pm

fastway are sh1t too only an email service for customer support

auto reply saying they will reply in 48hours.

5 days later... [insert spongebob meme]...not even a sorry

g1mps

caesar · 20-08-2021 5:50pm

Not loving the look of prices on AOB Nutrition and some of the other suppliers mentioned in the thread.

Wondering if ordering from MyProtein Germany .de would work? Seems likes it's possible to select Irish delivery location from the site

(Going to try it later unless I find a better solution.)

I can't imagine they're accepting orders on the German .de site and not distributing them from an EU location. But then maybe 80% of their orders are UK ones...

Patsy167 · 21-08-2021 12:04pm

Fulfil "selection box", €1 per bar

Credit to the OP on Bargain Alerts - https://www.boards.ie/discussion/2058205043/fulfil-selection-box-1-per-bar#latest

Use code 10FOR10

Free shipping (in Ireland) when you spend over €39

If dates are the same as (12) boxes I bought recently, the shortest BB is 16th October.

Flavours are always as pictured. Best Before dates vary (but always same date, dependent on flavour);

16/10/21 - Chocolate Hazelnut Whip

19/10/21 - Chocolate Salted Caramel

21/10/21 - Chocolate Peanut Butter

20/01/22 - Chocolate Brownie

21/01/22 - Chocolate Peanut & Caramel

https://fulfilnutrition.com/collections/our-range/products/10-bar-selection-box?omnisendContactID=603cc967b211cd2a8bdbb499&utm_campaign=campaign%3A+%E2%82%AC5+voucher+for+10+bar+selection+box+%28611a3f500236cc001d566f73%29&utm_medium=email&utm_source=omnisend

JimmyCorkhill · 21-08-2021 4:41pm

I messaged bulk a couple of days ago, asking have they rectified the issue with delivering whey/animal products over 2kg to Ireland as they previously informed me they would rectify it and look to ship elsehwere in Europe.

No reply, which makes me think they haven't come up with an alternative.

Surely it creates an opportunity for some Irish crowd to fill the vacuum created by bulk/myprotein?

caviardreams · 21-08-2021 6:44pm

https://www.boards.ie/discussion/comment/117785431#Comment_117785431

There wouldn't be the scale here really with such a small population, when a lot still buy ON, ROS nutrition, Kinetica etc. ROS are probably the closest. Lower economies of scale mean that even an unbranded bulk supplier here would have higher prices, so less of a differential with ROS, ON etc. Discount supplements also do their own brand too but it's more expensive than MP / Bulk: https://www.discountsupplements.ie/protein-supplements/whey-protein/discount-supplements-100-whey-protein-25kg

evilhomer · 23-08-2021 9:13am

https://www.boards.ie/discussion/comment/117765869#Comment_117765869

Another week has gone by, the package still hasn't moved out of customs. I reopened my ticket with MyProtein for an update. Let's see what they say.

I'll open a dispute on the charge with my bank if I don't hear back in the next couple of days.

Alf Veedersane · 23-08-2021 1:36pm

Ordered 1kg whey on 6th August.

Shipped on 11th August.

Delivered 23rd August.

VonLuck · 23-08-2021 1:51pm

Looks like MyProtein is not a viable seller of protein anymore. They're not offering any Whey Protein over 1kg anymore! It's still available if you're shipping to the UK though. Not good.

Where are we going for protein?

Comments