48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

Quackster · 22-06-2021 10:28am

Ten Pin wrote: »

They'll probably send another mail at end of June saying account is inactive and that any credit will expire after another 3 months (6 months in total since last membership ended). The SIM will still work.

But will the €7.99 plan still be available is the question.

Their emails seem to indicate that you have to buy another membership within three months of the expiry of your last membership, otherwise you'll no longer be able to avail of the €7.99 plan.

mgn · 22-06-2021 11:23am

Quackster wrote: »

But will the €7.99 plan still be available is the question.

Their emails seem to indicate that you have to buy another membership within three months of the expiry of your last membership, otherwise you'll no longer be able to avail of the €7.99 plan.

That's what I thought by the way its worded, even though it says 6 months on their T+C.

Ten Pin · 22-06-2021 11:53am

But will the €7.99 plan still be available is the question.

After 3 months...yes

After 6 months...unknown yet

The email after 3 months seems more like a gentle push to buy a membership than a notification of losing legacy plan availability.

muffinhead · 22-06-2021 12:00pm

mgn wrote: »

I got the exact same email today.

Anyone left it longer that 3 months? or were the cut off.

6 days after receiving that email I received this:

Your account is now inactive due to lack of use. Your 48 service will continue, but any credit you have will expire in 90 days.

Want to activate your account?
You can make your account active again by activating a new monthly membership. If you need any help, let us know.

The last time I bought membership was 1st Feb, my sim card is still active and the €7.99 membership is still available for me to buy.

3d4life · 22-06-2021 12:51pm

gooner99 wrote: »

Roaming didn't work for me in the North last week either. What do I need to do?

Whenever I have had this it has been due to my phone using the wrong APN.
Forcing it to use "48months.liffeytelecom.com" as the APN has fixed it.
YMMV.

There is some info at

https://community.48.ie/t5/Most-Popular-Questions/How-do-I-set-up-internet-on-my-Android-phone/td-p/30369

but it goes way back so beware

beachhead · 25-06-2021 1:54pm

3d4life wrote: »

Whenever I have had this it has been due to my phone using the wrong APN.
Forcing it to use "48months.liffeytelecom.com" as the APN has fixed it.
YMMV.

There is some info at

https://community.48.ie/t5/Most-Popular-Questions/How-do-I-set-up-internet-on-my-Android-phone/td-p/30369

but it goes way back so beware

When you change settings in your phone(that's if you have to)send 48 support an email before you travel to tell them you have changed your settings to the correct ones and ask that they look at your account and provide roaming as per their T&Cs

BigMoose · 27-06-2021 4:11pm

Was in the north the other day with my two kids both of which have 48, one with an iPhone and one with android. The only network either would connect to was O2-uk 3G or 2G. The O2 4G and all other networks failed to connect - no roaming agreements it would seem. The android phone also had the Tesco APN and wouldn’t data roam at all. Only found the problem and updated it since getting home, but the phone defaults back to Tesco which is annoying. At least it works fine at home but have to remember to manually change it next time he roams.

Anyone got experience with GoMo and 4G roaming in the uk? I was going to change to 48 myself but 3G only roaming on one fairly poor network in the uk isn’t good enough.

ibFoxer · 27-06-2021 4:26pm

BigMoose wrote: »

Was in the north the other day with my two kids both of which have 48, one with an iPhone and one with android. The only network either would connect to was O2-uk 3G or 2G. The O2 4G and all other networks failed to connect - no roaming agreements it would seem. The android phone also had the Tesco APN and wouldn’t data roam at all. Only found the problem and updated it since getting home, but the phone defaults back to Tesco which is annoying. At least it works fine at home but have to remember to manually change it next time he roams.

Anyone got experience with GoMo and 4G roaming in the uk? I was going to change to 48 myself but 3G only roaming on one fairly poor network in the uk isn’t good enough.

Had the same but my settings were the correct ones all the way, I tweeted about it on day one and the answer I got was that I was using the fastest connection possible, which was H+. If it was a €40 or €50 per month price I'd be concerned, but at €7.99 it's a minor complaint. I'd be more concerned about what could happen on the continent, has anyone any experience in Spain or France etc?

Knockdrinner · 27-06-2021 4:33pm

ibFoxer wrote: »

has anyone any experience in Spain or France etc?

I'm in Italy the past week. Best connection I've gotten is 3g in bigger towns and cities. In more remote areas I have e, whatever that means, which is very slow. Just about loads WhatsApp messages.

ibFoxer · 27-06-2021 4:41pm

Knockdrinner wrote: »

I'm in Italy the past week. Best connection I've gotten is 3g in bigger towns and cities. In more remote areas I have e, whatever that means, which is very slow. Just about loads WhatsApp messages.

I'm thinking of switching to one of the other simo plans, but I have Gomo and am unimpressed up to now. Will check what 3 and Voda have to offer.

BigMoose · 27-06-2021 5:47pm

E is 2G "Edge". 2.5G I guess but yes, painfully slow and only really usable for text.

For 7.99, yes, 3G roaming is reasonable but it'd be nice if 48 were honest about what you get. We're paying 10.99 for ours, which 3G roaming still isn't bad but they don't advertise that's the case.

What's wrong with GoMo?

ReturnOfThe · 29-06-2021 10:47am

So ordered sim. Received it . Entered activation code and then when I enter my number to port, it simply says "msisdn already exists" and won't let me go any further. I used to have an account with 48months but that was 2 years ago. Connected to live chat and after about 15 minutes of repeating myself to operator they suggested selecting new number instead and then they would sort out the port..I just ended the chat then in frustration but was wondering if anyone else has the same problem ?

Quackster · 29-06-2021 2:28pm

ReturnOfThe wrote: »

So ordered sim. Received it . Entered activation code and then when I enter my number to port, it simply says "msisdn already exists" and won't let me go any further. I used to have an account with 48months but that was 2 years ago. Connected to live chat and after about 15 minutes of repeating myself to operator they suggested selecting new number instead and then they would sort out the port..I just ended the chat then in frustration but was wondering if anyone else has the same problem ?

Your old account probably still exists on their system. Either try registering your new account with a different email address or log into your old account and change the email address associated with that account so you can use your main email address with your new account.

Remember, if you have a Gmail address, just use your.name@gmail.com instead of yourname@gmail.com

IQO · 19-07-2021 2:53pm

Left 48.ie as EU roaming was simply non-existent.. best moment was getting a slow 2G connection.

Now moved to Virgin Media with their 12 months for 10 euro offer, let's see how that works.

Oat23 · 19-07-2021 6:46pm

Having a weird problem with 48 where phones sometimes won't ring on the receiving end even though it's ringing on the caller's phone. More annoying than that, the entire phone will freeze up occasionally when there is an incoming call. This freezing is happening on an S10+ and a Google Pixel 4. Think I'll have to switch.

spakman · 20-07-2021 10:05am

Phone freezing wouldn't have anything to do with network.

But if it's not ringing (but is for caller), and there's no issue with the handset itself, it sounds like your number isn't ported across correctly

Simi · 04-08-2021 3:17am

Just returned from a full outage of the three (which i use for broadband) and 48 networks. Lasted several hours. I mean it happened at night so it was inconvenient more than anything, but still annoying.

Have noticed 48 has started performing really poorly over the last few months. Signal dropping entirely in poor signal areas where previously it would fall back to H+. These drops can last for several minutes and sometimes need a airplane toggle to get the signal going again when back in 4G+ areas. Anybody else noticed a degradation in performance over the last while? I've also noticed the signal dropping in the north where there was pretty solid 4G/H+previously.

I know it's €8 a month but I still need it to work somewhat reliably. I'm tired of the signal dropping randomly for several minutes when I'm texting someone.

gerard2210 · 04-08-2021 5:55am

https://www.boards.ie/discussion/comment/117702838#Comment_117702838

I left 48.ie because the signal kept dropping. It was great for a few weeks after signing up, and for 8 euro it was great value. Once the signal started dropping, I thought it might be a temporary problem, but it went on for a few weeks, i had to leave, It wasn't worth the hassle.

Cork981 · 04-08-2021 2:37pm

https://www.boards.ie/discussion/comment/117702838#Comment_117702838

Yeah I and a few family members had the same issue and ended up leaving. Coverage was dropping is strong coverage areas in the City with strong 4G and 5G coverage. I'm guessing it's related to the Three RAN swap that is taking place. I'm guessing the handoff from legacy Samsung radio to the new Ericsson radios isn't working as well as it should. I don't see the issue Three for some reason though.

Simi · 05-08-2021 11:13am

Well whatever they did in their down time seems to have fixed the issue for now. I haven't had a drop out in two days 🤔

Kenny Powers · 11-08-2021 7:22am

Form 48's trouble shooting guide there is no 4G in the UK or EU I spent weeks on to support trying to get 4G up North they never once mentioned this kept telling me I need a new phone to get 4G. You get wet get you pay for.

- 4G service are not available while in the EU/UK however all other service should be made available to you where roaming areements are in place.

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

blade1 · 19-08-2021 5:09pm

I'm trying to pay my car insurance renewal on line.

A verification code is sent to my number to proceed with payment.

No code received even though it says sent.

Ive tried several now and still nothing.

Is this down to 48?

Flinty997 · 01-09-2021 3:47pm

I think some people had those problems in the past in this thread.

Flinty997 · 01-09-2021 3:49pm

Slowed to a crawl for me today.

Also I think I might be getting missed calls. Any one getting that

Boo_hoo · 05-09-2021 2:34pm

Has anybody else had problems with 48 abroad? Mobile data and even calls not working properly.

Lanzarote with a Pixel 3a. Tried to manually change apn, that didn't work. Kept resetting to some proximus apn. Could receive calls but could not make calls. What a nightmare.

Spain/France same issue this time with a Huawei P20 pro. This time I brought a Vodafone sim which immediately upon topping up.

48 shows that I have the 10GB roaming data but still data refused to work. I had family who are on Three who had no issues.

Quite frankly it sucks that I have to bring backup sim cards just to make calls and use data.

These issues have definitely stopped me from reccomneding 48 to anyone.

beachhead · 05-09-2021 4:07pm

https://www.boards.ie/discussion/comment/117849632#Comment_117849632

Even with the correct roaming/internet settings you have no gaurantee with 48 of a full service abroad. I have been to the UK - I get a very weak G(whether it's 3 or 4)signal and sometimes I can send 3-4 texts before the entire signal drops i.e. nothing- no calls,texts,apps usage.That's how 48 compensate for 7.99 or 10.99 a month.That happens regularly not a one off or occasional,it's regular.Will prob change network when travel opens up again.

muffinhead · 06-09-2021 12:46pm

https://www.boards.ie/discussion/comment/117849632#Comment_117849632

This seems to be a solution for some 48 users when having roaming problems:

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352/highlight/true#M5545

Boo_hoo · 06-09-2021 6:14pm

https://www.boards.ie/discussion/comment/117853213#Comment_117853213

Thanks for the link! I will give it a shot but seems like an awful lot of hassle just to get what for everyone else just works. It seems to be against the EU's law that you should be able to use your phone as you would at home when abroad.

I had been advocating hard for 48 because I thought it was a great deal. I personally switched 6 people to the network and now I have to call them up and explain that they are basically useless when travelling outside of Ireland.

Like @beachhead said with travel opening up again I will probably look into a more reliable network.

Chuck Noland · 16-09-2021 9:22am

Heading too Tenerife next week. My normal 7.99 membership won’t allow me data or calls I assume? I had a look at the app but can’t see a roaming bundle? I’ve around 11€ also in my credit balance Will this just be deducted to allow me make calls?

Quackster · 17-09-2021 12:05am

https://www.boards.ie/discussion/comment/117898183#Comment_117898183

Tenerife is in the EEA so your membership will work as normal. Only issue is it can be fliddly getting data working as you need a different APN for roaming.

48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

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