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48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

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Comments

  • Moderators, Regional South Moderators Posts: 5,075 Mod ✭✭✭✭ Quackster


    That's correct, 48 (and Tesco Mobile) SIMs use a Belgian SIM profile for roaming, hence the need to change MCC from 272 (Ireland) to 206 (Belgium) and MNC from 11 (Tesco/48) to 01 (Belgacom). It beggars belief they have the wrong info on the 48 website!

    There should be a SIM toolkit menu on your phone that does this in the background when you select the 'roaming' option. Otherwise, the best thing to do is to create a roaming APN profile on your phone and select it when you're roaming.



  • Registered Users Posts: 18,344 ✭✭✭✭ Muahahaha


    What did they give you, a free months credit or more than that? Not sure if I want to get into battle with them just to get 7.99 of credit. Agree it is a shambles and they definitely know of the problem



  • Registered Users Posts: 542 ✭✭✭ Ozark707


    Oh I don't want to get your hopes up, they just credited me with what I lost. I didn't have the will to push it forward as I used to contact them every second day. In fairness to the customer support it was outside their control I felt. Every 2 days I would just get the same from them and then all of a sudden it started working even though I had not changed any settings. This confirmed by suspicion that there was some config updated in the back end. What was very worrying for me was how long it took for them to get this done.

    The more I think of it the Comreg was is what I should have done. I saw they took (what appeared to be quite serious) action against Vodafone recently. Are 48 high enough profile for Comreg to do this?



  • Registered Users Posts: 18,344 ✭✭✭✭ Muahahaha


    Very strange that it suddenly began working without you changing any settings, definitely seems they did something in the background that they hadnt done before.

    Comreg act as an intermediary between customer and phone company. I used them before when Vodafone left me without working internet for almost 2 months. In the end I got half price internet for the remainder of the contract which was 16 months worth so it was worth doing as it saved me just under 370 euro over the remainder of the 24 month contract. You have to complain to the phone company first though and give them a chance to resolve it, if they dont then you can escalate it to Comreg. None of which is much use when you are abroad there and then and dont have roaming, Comreg allow a company 21 days to respond when you complain to them so it is not a quick process. Id imagine as well that a phone company would only offer minimal compensation for you not being able to roam for a few days on holiday, it probably wouldnt be worth the hassle.



  • Registered Users Posts: 542 ✭✭✭ Ozark707


    This was more than a week though. I am due to possibly travel at short notice again (with work) and I am worried about them letting me down again. The thing is that as I WFH most of the time I use the BB at home even for most calls (WA/Signal/Facetime) so I am not overly reliant on the mobile network that often so having a cheap tariff like this suits me fine.



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  • Registered Users Posts: 18,344 ✭✭✭✭ Muahahaha


    yeah Im similar, Im running both my phone and router off 48 sims. For 2 x 7.99 a month its a bargain for all my phone and internet usage. I was paying 45 a month to Vodafone for their mobile router and broadband so 48 is a big saving in comparison and the router I spent 110 quid on has more than paid for itself by now. Plus Im getting slightly faster speeds than I was on Vodafone.

    But its just the roaming thats the worry. When I go abroad next I'll get all the possible APN settings from this thread and the one on 48s Community forum but I'll also be fully prepared to buy a local sim if I have to. Even if it costs a tenner for a few days data its still better than being left stranded.

    But in your case you are travelling for work so you really need certainty. Id say it would be worth your while getting a PAYG Vodafone or Three sim before travel



  • Registered Users Posts: 18,672 ✭✭✭✭ Mimikyu


    Is everyone that had trouble roaming using Android, or are iPhone users affected too?


    I’m due to travel next month and don’t want to be left without data while I’m away but I’m using an iPhone and the only APN settings I have are 48months.liffeytelecom.com for APN and personal hotspot. I don’t have any of the other options that Android phones have so was wondering is this only an Android problem?



  • Moderators, Regional South Moderators Posts: 5,075 Mod ✭✭✭✭ Quackster


    In your situation, 5GB data for €5 per 28 days on Vodafone PAYG may be a better option. It certainly is for me.



  • Registered Users Posts: 18,344 ✭✭✭✭ Muahahaha


    good call. Can you just get those sims over the counter in a Vodafone shop or does it involve registering with them online and having it posted out? Think I'll get one before the next trip abroad instead of the uncertainty of 48 and having to sit down on arrival messing around with APN settings that might not work anyway



  • Registered Users Posts: 1,068 ✭✭✭ KildareP


    If your phone can take an eSIM then you can sign up on vodafone.ie and be working away in about 20 minutes.



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  • Registered Users Posts: 18,344 ✭✭✭✭ Muahahaha


    phone is about 3 years old (Redmi 5) so I dont think it does eSims, at least I dont remember seeing on the specs before. I presume eSims are for new enough phones but how would I check



  • Registered Users Posts: 1,149 ✭✭✭ padyjoe


    The esim is built into the phone itself, Redmi 5 doesn't have one.



  • Registered Users Posts: 4,087 ✭✭✭ Flinty997


    Redmi 5 is probably dual sim though.



  • Registered Users Posts: 4,087 ✭✭✭ Flinty997


    Anyone left 48 to An Post Mobile, and noticed an improvement in data?

    before I switched to 48 I tried a few sims, and there wasn't much of a difference in speed and coverage. But now I'm on 48, the data seems slow and unreliable. I couldn't use it as temporary hotspot to get my work emails. Its just too slow.



  • Registered Users Posts: 1,074 ✭✭✭ beachhead


    Why the assumption that gomo or the other cheapos would provide better roaming?



  • Registered Users Posts: 1,074 ✭✭✭ beachhead


    3 own the 48 network.3 is the 2nd largest operator in the Republic-high profile enough.But would Comreg hide behind the legal seperation of 3 and 48?



  • Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 71,441 Mod ✭✭✭✭ New Home


    I've used both this last month, and while I could get a reasonable roaming service (phone calls, texts and data) with GoMo, I could not with 48. Mind you, Vodafone was acting up quite badly, too.



  • Registered Users Posts: 542 ✭✭✭ Ozark707


    Has anyone before they have travelled recently got onto 48 in advance to see if they are any known issues in the country they will be travelling to?



  • Registered Users Posts: 79 ✭✭ InitialG


    Traveled to Portugal in August and when I got there I had barely no signal which kept dropping in and out. I had no data at all and spent hours of the first night trying to get my data to work. I found by switching to international profile in settings through network selection and it worked. This was after checking my APN settings as well It was a pain though. I had the impression it would automatically switch over when I landed.



  • Registered Users Posts: 18,672 ✭✭✭✭ Mimikyu


    Thanks for the info. I’ve been with most of the networks over the years and have never had a problem with roaming. Always just connects to a local network.


    I’m glad I saw this thread though and I’ve got a Vodafone eSIM set up on my phone for if 48 (likely) doesn’t work.


    I noticed the 48 SIM is showing as Proximus (which seems to be a Belgian network) in the SIM settings. Whereas Vodafone shows it’s a Vodafone SIM.



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  • Registered Users Posts: 18,344 ✭✭✭✭ Muahahaha


    I had a brief chat with CS before I departed for Portugal asking if there were any settings I needed to know before travelling. I did this becasue I had similar problems with Gomo in 2018 when in Spain, Gomo sorted that out but it involved setting up a new APN and about a 30 minute call. The agent on the 48 chat told me it would work automatically which it then didnt upon landing in Portugal and despite an hour and a half on chat with them I never got it working for the few days I was there.



  • Registered Users Posts: 14 urbancowboy


    I have roamed in the UK and Spain in the last few weeks. For the UK there was no reconfiguration needed just connected to O2 UK. Spain I just had to add the 48 APN as it was set to Belgacom. I just setup a new 48 APN: 48months.liffeytelecom.com and left everything else blank. Saved and clicked the button. Worked straight away with no need to reboot. Connected to Vodafone ES. 3mbps down and 1mbps up. Calls and text also worked ok. As mentioned earlier on the thread if using a dual SIM the Vodafone Ireland 5GB add-on works flawlessly. I have it as an esim on a pixel. €5 for 5GB (verified working in UK and Spain straight out of the blocks) Going abroad in a few weeks so can update of the roaming works straight off on 48 as I have saved the APN to the roaming profile



  • Registered Users Posts: 40 dannijuno


    friends were abroad and were with gomo, had no issues and 4G. You dont even get 4G abroad with 48



  • Registered Users Posts: 1,074 ✭✭✭ beachhead


    You will get 4G when they feel like providing it.



  • Registered Users Posts: 40 dannijuno


    You're taking this very personal by the sounds of it. Are you ok bud? Feeling lost ?



  • Registered Users Posts: 1,038 ✭✭✭ Krombopulos Michael


    Hi All,

    I didnt top up my account for a few months but went to reactivate it today, but it shows my email as invalid and I cant log in to reactivate my account. Is the account just gone?



  • Registered Users Posts: 254 ✭✭ jimmyjim11


    any one else internet intermittent today



  • Registered Users Posts: 2,069 ✭✭✭ PopTarts


    Does anyone know if there is a way to add roaming data? I’ve used my 10Gb and have tried the spot me and swop options but it doesn’t seem to work.



  • Registered Users Posts: 185 ✭✭ lordsheepface


    When you login to the 48 website there is an option to buy 1GB data addon for €3



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  • Registered Users Posts: 2,069 ✭✭✭ PopTarts


    Thanks. That will be for roaming will it? I do have 85Gb left for the month but have used my 10GB. I swooped some minutes for 3 GB but I don’t think you can use any of that for roaming.



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