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48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

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Comments

  • #3002
    Qprmeath
    Registered Users, Registered Users 2 Posts: 957 ✭✭✭Qprmeath


    Doomofman wrote: »
    God damn, anyone else get constant issues with receiving verification codes on 48? Seems like every other day they're not working

    Had to change phones a couple of times recently and had no problem with any verification codes when logging back in to stuff.


  • #3003
    beachhead
    Registered Users, Registered Users 2 Posts: 2,752 ✭✭✭beachhead


    On a seperate company - the 48 network.It has stopped data & call roaming on its network when roaming in Northern Ireland.It had an agreement with EE but there is no connection for calls or internet available since mid May 2020.It was never great coverage before that.Texts are mostly ok,outgoing calls can be made occasionally,internet access impossible.Tried O2 and Vodafone-no go.3 UK no go too.


  • #3004
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    beachhead wrote: »
    On a seperate company - the 48 network.It has stopped data & call roaming on its network when roaming in Northern Ireland.It had an agreement with EE but there is no connection for calls or internet available since mid May 2020.It was never great coverage before that.Texts are mostly ok,outgoing calls can be made occasionally,internet access impossible.Tried O2 and Vodafone-no go.3 UK no go too.

    May 2020? I've been to Northern Ireland multiple times in the past year doing deliveries and 48 worked fine. Could make and receive calls and texts and data worked perfectly.


  • #3005
    Flinty997
    Registered Users, Registered Users 2 Posts: 12,601 ✭✭✭✭Flinty997


    dannijuno wrote: »
    Thanks, I think I might bite the bullet and try Virgin. I've had it with 48's speeds. Virgin are doing a 10€ deal at the moment! My 48 is up in a few days.

    Can I ask , roughly what speeds you're getting and what county you are in?

    I'm currently trying out 48 and it's definitely slower than my other Sims. It always drops to LTE when the others are on 4G, or no service when the others are still getting a poor signal. Speed tests don't show much difference.


  • #3006
    gussieg
    Registered Users Posts: 1,129 ✭✭✭gussieg


    surprisingly during the night last night, which would have previously been over 40mbps, getting around 6mbps. hope they havent started throttling.


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  • #3007
    KB22
    Registered Users, Registered Users 2 Posts: 160 ✭✭KB22


    LTE and 4G are the same , it depends on the handset. Just like a lot of other rubbish they come out with. I'm really browned off with Google , the so called updates they have come out with lately. (That's my rant for the week)


  • #3008
    buyer95
    Registered Users, Registered Users 2 Posts: 3,344 ✭✭✭buyer95


    How many working days did it take for ye to receive the sim? Seem to be waiting ages


  • #3009
    Flinty997
    Registered Users, Registered Users 2 Posts: 12,601 ✭✭✭✭Flinty997


    buyer95 wrote: »
    How many working days did it take for ye to receive the sim? Seem to be waiting ages

    For 48 took 3-4 days. Whichb seemed long.


  • #3010
    Mervyn Skidmore
    Registered Users, Registered Users 2 Posts: 3,133 ✭✭✭Mervyn Skidmore


    Anyone having a problem with service dropping out? Myself and my wife having no problems at all but my mum saying her phone reception and data drops out around 10 times a day. Could this be a faulty sim or a faulty phone? Phone is pretty much new.


  • #3011
    jimmy86
    Registered Users Posts: 131 ✭✭jimmy86


    Mervyn Skidmore wrote: »
    Anyone having a problem with service dropping out? Myself and my wife having no problems at all but my mum saying her phone reception and data drops out around 10 times a day. Could this be a faulty sim or a faulty phone? Phone is pretty much new.

    I was having this issue, particularly when trying to make a phone call. Seemed to be an issue moving from 4g to 2g for a call or something. Got a replacement sim, and still had the same issues. Moved to Gomo, no problems since.


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  • #3012
    blade1
    Registered Users, Registered Users 2 Posts: 12,463 ✭✭✭✭blade1


    Mervyn Skidmore wrote: »
    Anyone having a problem with service dropping out? Myself and my wife having no problems at all but my mum saying her phone reception and data drops out around 10 times a day. Could this be a faulty sim or a faulty phone? Phone is pretty much new.

    Yep with the last month.
    It's getting worse.
    Several times a day.
    It's currently down with the last hour.


  • #3013
    Cork981
    Registered Users, Registered Users 2 Posts: 783 ✭✭✭Cork981


    jimmy86 wrote: »
    I was having this issue, particularly when trying to make a phone call. Seemed to be an issue moving from 4g to 2g for a call or something. Got a replacement sim, and still had the same issues. Moved to Gomo, no problems since.

    Yeah had the same issue, ended up leaving to Eir for €14.99 which includes unlimited 5G, WiFi calling and 4G calling, no issues since.

    Didn’t have the issue on 3 which was strange. Reason I went to Eir was for WiFi calling. Had a few missed calls when indoors due to insulation on all operators which WiFi calling completely resolved.

    I’d like if 48 acknowledged this issue as I had to cancel 3 accounts and lost the €7.99 deal.


  • #3014
    tiegan
    Registered Users, Registered Users 2 Posts: 506 ✭✭✭tiegan


    blade1 wrote: »

    Yep with the last month.
    It's getting worse.
    Several times a day.
    It's currently down with the last hour.
    Cork981 wrote: »
    Yeah had the same issue, ended up leaving to Eir for €14.99 which includes unlimited 5G, WiFi calling and 4G calling, no issues since.

    Didn’t have the issue on 3 which was strange. Reason I went to Eir was for WiFi calling. Had a few missed calls when indoors due to insulation on all operators which WiFi calling completely resolved.

    I’d like if 48 acknowledged this issue as I had to cancel 3 accounts and lost the €7.99 deal.

    I had the same problem with tesco mobile also on the 3 network, shocking dropping of network etc. I had no problem with 3, and now on virgin mobile with no issues. It appears this issue is common to 48 and tesco mobile. But took me a long time to work out it was neither my settings or my phone!! I feel your frustration. I was just so relieved to work out that it was the network (which I found hard to believe)!!


  • #3015
    Quackster
    Moderators, Regional South Moderators Posts: 5,842 Mod ✭✭✭✭Quackster


    tiegan wrote: »
    I had the same problem with tesco mobile also on the 3 network, shocking dropping of network etc. I had no problem with 3, and now on virgin mobile with no issues. It appears this issue is common to 48 and tesco mobile. But took me a long time to work out it was neither my settings or my phone!! I feel your frustration. I was just so relieved to work out that it was the network (which I found hard to believe)!!
    This seems to be due to the fact that the old O2 2G network still operates as a separate network. Whenever my Three SIM switches to 2G, the roaming symbol comes on. For some reason it particularly effects 48 and Tesco Mobile SIMs when they switch to/from 2G.

    You could try changing your handset's settings to 4G/3G only and see if this resolves the issue.


  • #3016
    Flinty997
    Registered Users, Registered Users 2 Posts: 12,601 ✭✭✭✭Flinty997


    I had started to have this recently on my old three/O2 Sim. I've just ported away. Be interesting to see do I still get it.


  • #3017
    zell12
    Registered Users, Registered Users 2 Posts: 25,996 ✭✭✭✭zell12


    The issue with 48 data dropping out/slowing has been going on for a long time
    It is an MVNO on Three, and gets a lower priority. Search the thread
    https://www.boards.ie/vbulletin/showthread.php?p=116718694


  • #3018
    tiegan
    Registered Users, Registered Users 2 Posts: 506 ✭✭✭tiegan


    Quackster wrote: »
    This seems to be due to the fact that the old O2 2G network still operates as a separate network. Whenever my Three SIM switches to 2G, the roaming symbol comes on. For some reason it particularly effects 48 and Tesco Mobile SIMs when they switch to/from 2G.

    You could try changing your handset's settings to 4G/3G only and see if this resolves the issue.
    Believe me, I tried everything!! Same phone works perfectly on Virgin and that's where I will stay for now!


  • #3019
    gussieg
    Registered Users Posts: 1,129 ✭✭✭gussieg


    worrying issue for me today. wont connect to certain numbers , some vodafone. can connect via whatsapp, but not by regular phone.


  • #3020
    IQO
    Registered Users Posts: 342 ✭✭IQO


    IQO wrote: »
    Has anyone traveled outside of Ireland recently with a 48 subscription and Android?

    I was in The Netherlands for about 2 days in March, and wasn't able to get any working data connection during my time there. I briefly chatted with the online chat service on 48.ie, who gave me the following roaming details -

    Although adding the above details in my phone, it didn't change anything for my internet connection. In the end I gave up and got by easily through readily available wifi - but I was wondering if more people have come across issues like this?

    Probably most people stayed in country over the last year - hopefully everyone will be able to travel later this year, so I'm curious if anyone else experienced this and on how to fix this. As I'm now in Ireland I can't replicate the issues from before, but it would be good to get this in order for a next trip.
    Again in The Netherlands, one hour on support with 48 today - seems you can't get faster speeds than EDGE (3G) while roaming on 48 in The Netherlands (chooses the Vodafone network here). Does anyone have successful experiences when roaming in other European countries?


    If its not working well now when traveling is open up again, I might switch back to Three.


  • #3021
    basill
    Registered Users, Registered Users 2 Posts: 1,349 ✭✭✭basill


    IQO wrote: »
    Again in The Netherlands, one hour on support with 48 today - seems you can't get faster speeds than EDGE (3G) while roaming on 48 in The Netherlands (chooses the Vodafone network here). Does anyone have successful experiences when roaming in other European countries?


    If its not working well now when traveling is open up again, I might switch back to Three.


    Did 48 give any reason why only 3G was available? There should be a fair use roaming policy and this should be "roam like at home". If you consistently get 4G at home then 3G isn't going to cut it.


    The only way to make them adhere to the EU Roaming regs is to call them out and make a complaint to the regulator.



    https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_en.htm


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  • #3022
    KildareP
    Registered Users, Registered Users 2 Posts: 1,511 ✭✭✭KildareP


    basill wrote: »
    Did 48 give any reason why only 3G was available? There should be a fair use roaming policy and this should be "roam like at home". If you consistently get 4G at home then 3G isn't going to cut it.


    The only way to make them adhere to the EU Roaming regs is to call them out and make a complaint to the regulator.



    https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_en.htm

    They most likely don't have a 4G roaming agreement in place - up until very recently Three didn't either.

    Similarly, 5G roaming is extremely sparse at the moment (not just amongst Irish networks).

    Unfortunately there is nothing that mentions speeds in the EU regs - they could cap all roaming at GPRS access levels if they wanted and still be within the regs.


  • #3023
    basill
    Registered Users, Registered Users 2 Posts: 1,349 ✭✭✭basill


    KildareP wrote: »
    They most likely don't have a 4G roaming agreement in place - up until very recently Three didn't either.

    Similarly, 5G roaming is extremely sparse at the moment (not just amongst Irish networks).

    Unfortunately there is nothing that mentions speeds in the EU regs - they could cap all roaming at GPRS access levels if they wanted and still be within the regs.


    I think you are right. It would appear that the current regs are in place till 30 June 2022. After that date the new regs take over which put a bit more meat onto the bones in terms of "roam like at home". In the FAQs it specifically states that if you have 4G at home then 3G whilst roaming would not be acceptable. Also the operators would have to disclose to you what service you are likely to receive in each roaming country eg:5G, 4G, 3G etc. Hopefully 48 and the other MVNOs will early adopt.



    https://ec.europa.eu/commission/presscorner/detail/en/QANDA_21_654


  • #3024
    3d4life
    Registered Users Posts: 901 ✭✭✭3d4life


    IQO wrote: »
    ..... Does anyone have successful experiences when roaming in other European countries?....

    4G in Spain :)

    Had to add APN manually ( might have been due to handset rather than network )


  • #3025
    gooner99
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭gooner99


    3d4life wrote: »
    4G in Spain :)

    Had to add APN manually ( might have been due to handset rather than network )

    Roaming didn't work for me in the North last week either. What do I need to do?


  • #3026
    mgn
    Registered Users Posts: 1,904 ✭✭✭mgn


    muffinhead wrote: »
    I received this email for a spare sim I activated on 1st Feb but haven't used since:
    Hi muffinhead,

    Your account will be made inactive soon because of lack of use. Your 48 service will continue for now, but any credit on your account will expire 90 days after your account goes inactive.

    Want to keep your account active?
    You can stop this by keeping your account active. Just activate a new monthly membership. If you need any help, just let us know.
    I'll hold out until the end of July before I do anything as that will bring me up to the 6 months.

    I got the exact same email today.

    Its a spare phone i changed over to 48 because i thought the roaming data would come in handy when things open up again.
    My last membership finished on April 1st, that's less than 3 months, I thought as long as you bought membership every 6 months your account remained active, by the looks of that email its only 3 months.

    Anyone left it longer that 3 months? or were the cut off.


  • #3027
    Flinty997
    Registered Users, Registered Users 2 Posts: 12,601 ✭✭✭✭Flinty997


    mgn wrote: »
    ...
    Anyone left it longer that 3 months? or were the cut off.

    Seems common now on many networks. I think Vodafone is the only one with a longer deactivation period. I could be wrong.


  • #3028
    mgn
    Registered Users Posts: 1,904 ✭✭✭mgn


    Flinty997 wrote: »
    Seems common now on many networks. I think Vodafone is the only one with a longer deactivation period. I could be wrong.

    Seems to be, its just 48 says in their Q+A section that its 6 months, I've seen other posters on here saying the same thing.


  • #3029
    xebec
    Registered Users, Registered Users 2 Posts: 3,311 ✭✭✭xebec


    mgn wrote: »
    I got the exact same email today.

    Its a spare phone i changed over to 48 because i thought the roaming data would come in handy when things open up again.
    My last membership finished on April 1st, that's less than 3 months, I thought as long as you bought membership every 6 months your account remained active, by the looks of that email its only 3 months.

    Anyone left it longer that 3 months? or were the cut off.

    Usually it’s from when you last paid them, not when the membership expired so that’s probably the full 6 months…


  • #3030
    mgn
    Registered Users Posts: 1,904 ✭✭✭mgn


    xebec wrote: »
    Usually it’s from when you last paid them, not when the membership expired so that’s probably the full 6 months…

    The last time I renewed my membership was March 1st so that's less than 4 months.


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  • #3031
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,850 ✭✭✭Ten Pin


    The last time I renewed my membership was March 1st so that's less than 4 months.

    They'll probably send another mail at end of June saying account is inactive and that any credit will expire after another 3 months (6 months in total since last membership ended). The SIM will still work.


  • #3032
    Quackster
    Moderators, Regional South Moderators Posts: 5,842 Mod ✭✭✭✭Quackster


    Ten Pin wrote: »
    They'll probably send another mail at end of June saying account is inactive and that any credit will expire after another 3 months (6 months in total since last membership ended). The SIM will still work.
    But will the €7.99 plan still be available is the question.

    Their emails seem to indicate that you have to buy another membership within three months of the expiry of your last membership, otherwise you'll no longer be able to avail of the €7.99 plan.


  • #3033
    mgn
    Registered Users Posts: 1,904 ✭✭✭mgn


    Quackster wrote: »
    But will the €7.99 plan still be available is the question.

    Their emails seem to indicate that you have to buy another membership within three months of the expiry of your last membership, otherwise you'll no longer be able to avail of the €7.99 plan.

    That's what I thought by the way its worded, even though it says 6 months on their T+C.


  • #3034
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,850 ✭✭✭Ten Pin


    But will the €7.99 plan still be available is the question.

    After 3 months...yes

    After 6 months...unknown yet

    The email after 3 months seems more like a gentle push to buy a membership than a notification of losing legacy plan availability.


  • #3035
    muffinhead
    Registered Users, Registered Users 2 Posts: 533 ✭✭✭muffinhead


    mgn wrote: »
    I got the exact same email today.

    Anyone left it longer that 3 months? or were the cut off.

    6 days after receiving that email I received this:
    Your account is now inactive due to lack of use. Your 48 service will continue, but any credit you have will expire in 90 days.

    Want to activate your account?
    You can make your account active again by activating a new monthly membership. If you need any help, let us know.
    The last time I bought membership was 1st Feb, my sim card is still active and the €7.99 membership is still available for me to buy.


  • #3036
    3d4life
    Registered Users Posts: 901 ✭✭✭3d4life


    gooner99 wrote: »
    Roaming didn't work for me in the North last week either. What do I need to do?

    Whenever I have had this it has been due to my phone using the wrong APN.
    Forcing it to use "48months.liffeytelecom.com" as the APN has fixed it.
    YMMV.

    There is some info at

    https://community.48.ie/t5/Most-Popular-Questions/How-do-I-set-up-internet-on-my-Android-phone/td-p/30369

    but it goes way back so beware


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  • #3037
    beachhead
    Registered Users, Registered Users 2 Posts: 2,752 ✭✭✭beachhead


    3d4life wrote: »
    Whenever I have had this it has been due to my phone using the wrong APN.
    Forcing it to use "48months.liffeytelecom.com" as the APN has fixed it.
    YMMV.

    There is some info at

    https://community.48.ie/t5/Most-Popular-Questions/How-do-I-set-up-internet-on-my-Android-phone/td-p/30369

    but it goes way back so beware
    When you change settings in your phone(that's if you have to)send 48 support an email before you travel to tell them you have changed your settings to the correct ones and ask that they look at your account and provide roaming as per their T&Cs


  • #3038
    BigMoose
    Registered Users, Registered Users 2 Posts: 1,215 ✭✭✭BigMoose


    Was in the north the other day with my two kids both of which have 48, one with an iPhone and one with android. The only network either would connect to was O2-uk 3G or 2G. The O2 4G and all other networks failed to connect - no roaming agreements it would seem. The android phone also had the Tesco APN and wouldn’t data roam at all. Only found the problem and updated it since getting home, but the phone defaults back to Tesco which is annoying. At least it works fine at home but have to remember to manually change it next time he roams.

    Anyone got experience with GoMo and 4G roaming in the uk? I was going to change to 48 myself but 3G only roaming on one fairly poor network in the uk isn’t good enough.


  • #3039
    ibFoxer
    Registered Users, Registered Users 2 Posts: 2,464 ✭✭✭ibFoxer


    BigMoose wrote: »
    Was in the north the other day with my two kids both of which have 48, one with an iPhone and one with android. The only network either would connect to was O2-uk 3G or 2G. The O2 4G and all other networks failed to connect - no roaming agreements it would seem. The android phone also had the Tesco APN and wouldn’t data roam at all. Only found the problem and updated it since getting home, but the phone defaults back to Tesco which is annoying. At least it works fine at home but have to remember to manually change it next time he roams.

    Anyone got experience with GoMo and 4G roaming in the uk? I was going to change to 48 myself but 3G only roaming on one fairly poor network in the uk isn’t good enough.

    Had the same but my settings were the correct ones all the way, I tweeted about it on day one and the answer I got was that I was using the fastest connection possible, which was H+. If it was a €40 or €50 per month price I'd be concerned, but at €7.99 it's a minor complaint. I'd be more concerned about what could happen on the continent, has anyone any experience in Spain or France etc?


  • #3040
    Knockdrinner
    Registered Users Posts: 10 ✭Knockdrinner


    ibFoxer wrote: »
    has anyone any experience in Spain or France etc?

    I'm in Italy the past week. Best connection I've gotten is 3g in bigger towns and cities. In more remote areas I have e, whatever that means, which is very slow. Just about loads WhatsApp messages.


  • #3041
    ibFoxer
    Registered Users, Registered Users 2 Posts: 2,464 ✭✭✭ibFoxer


    Knockdrinner wrote: »
    I'm in Italy the past week. Best connection I've gotten is 3g in bigger towns and cities. In more remote areas I have e, whatever that means, which is very slow. Just about loads WhatsApp messages.

    I'm thinking of switching to one of the other simo plans, but I have Gomo and am unimpressed up to now. Will check what 3 and Voda have to offer.


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  • #3042
    BigMoose
    Registered Users, Registered Users 2 Posts: 1,215 ✭✭✭BigMoose


    E is 2G "Edge". 2.5G I guess but yes, painfully slow and only really usable for text.

    For 7.99, yes, 3G roaming is reasonable but it'd be nice if 48 were honest about what you get. We're paying 10.99 for ours, which 3G roaming still isn't bad but they don't advertise that's the case.

    What's wrong with GoMo?


  • #3043
    ReturnOfThe
    Registered Users, Registered Users 2 Posts: 55 ✭✭ReturnOfThe


    So ordered sim. Received it . Entered activation code and then when I enter my number to port, it simply says "msisdn already exists" and won't let me go any further. I used to have an account with 48months but that was 2 years ago. Connected to live chat and after about 15 minutes of repeating myself to operator they suggested selecting new number instead and then they would sort out the port..I just ended the chat then in frustration but was wondering if anyone else has the same problem ?


  • #3044
    Quackster
    Moderators, Regional South Moderators Posts: 5,842 Mod ✭✭✭✭Quackster


    ReturnOfThe wrote: »
    So ordered sim. Received it . Entered activation code and then when I enter my number to port, it simply says "msisdn already exists" and won't let me go any further. I used to have an account with 48months but that was 2 years ago. Connected to live chat and after about 15 minutes of repeating myself to operator they suggested selecting new number instead and then they would sort out the port..I just ended the chat then in frustration but was wondering if anyone else has the same problem ?
    Your old account probably still exists on their system. Either try registering your new account with a different email address or log into your old account and change the email address associated with that account so you can use your main email address with your new account.

    Remember, if you have a Gmail address, just use your.name@gmail.com instead of yourname@gmail.com


  • #3045
    IQO
    Registered Users Posts: 342 ✭✭IQO


    Left 48.ie as EU roaming was simply non-existent.. best moment was getting a slow 2G connection.

    Now moved to Virgin Media with their 12 months for 10 euro offer, let's see how that works.



  • #3046
    Oat23
    Registered Users, Registered Users 2 Posts: 15,364 ✭✭✭✭Oat23


    Having a weird problem with 48 where phones sometimes won't ring on the receiving end even though it's ringing on the caller's phone. More annoying than that, the entire phone will freeze up occasionally when there is an incoming call. This freezing is happening on an S10+ and a Google Pixel 4. Think I'll have to switch.



  • #3047
    spakman
    Registered Users, Registered Users 2 Posts: 1,137 ✭✭✭spakman


    Phone freezing wouldn't have anything to do with network.

    But if it's not ringing (but is for caller), and there's no issue with the handset itself, it sounds like your number isn't ported across correctly



  • #3048
    Simi
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Simi


    Just returned from a full outage of the three (which i use for broadband) and 48 networks. Lasted several hours. I mean it happened at night so it was inconvenient more than anything, but still annoying.

    Have noticed 48 has started performing really poorly over the last few months. Signal dropping entirely in poor signal areas where previously it would fall back to H+. These drops can last for several minutes and sometimes need a airplane toggle to get the signal going again when back in 4G+ areas. Anybody else noticed a degradation in performance over the last while? I've also noticed the signal dropping in the north where there was pretty solid 4G/H+previously.

    I know it's €8 a month but I still need it to work somewhat reliably. I'm tired of the signal dropping randomly for several minutes when I'm texting someone.



  • #3049
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    https://www.boards.ie/discussion/comment/117702838#Comment_117702838

    I left 48.ie because the signal kept dropping. It was great for a few weeks after signing up, and for 8 euro it was great value. Once the signal started dropping, I thought it might be a temporary problem, but it went on for a few weeks, i had to leave, It wasn't worth the hassle.



  • #3050
    Cork981
    Registered Users, Registered Users 2 Posts: 783 ✭✭✭Cork981


    https://www.boards.ie/discussion/comment/117702838#Comment_117702838

    Yeah I and a few family members had the same issue and ended up leaving. Coverage was dropping is strong coverage areas in the City with strong 4G and 5G coverage. I'm guessing it's related to the Three RAN swap that is taking place. I'm guessing the handoff from legacy Samsung radio to the new Ericsson radios isn't working as well as it should. I don't see the issue Three for some reason though.



  • #3051
    Simi
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Simi


    Well whatever they did in their down time seems to have fixed the issue for now. I haven't had a drop out in two days 🤔



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