Amazon

Enrico Palazzo · 11-01-2021 7:27pm

Amazon still ship food to Ireland, though it's very few products now - it might be an oversight that will be manually corrected soon.

VG31 · 11-01-2021 7:40pm

Yggr of Asgard wrote: »

If you are in Dublin than Amazon does not even invoke AnPost and does the last mile delivery themselves (outsourced to Parcelking who used Amazon Last miles technology).

Now I am not privy to the info of AnPost still does the heavy lifting from UK to Ireland but my understanding is that AnPost has lost that contract (together with the delivery in Dublin).

I thought Amazon deliveries in Dublin were exclusively Amazon Logistics now but I had an Amazon.de order delivered by An Post a few days ago and I have another order from Amazon UK coming with An Post. It was October when I last had an Amazon order delivered by An Post before last week.

Also in Dublin, Amazon use a number of different couriers.

New2Dubs · 11-01-2021 7:43pm

I’ve just spent 30 mins going around in circles to Amazon customer service.
Has anyone incurred additional charges on subscribe and save orders post-Brexit?
The value of my next order exceeds €22. I was assured I would not be charged extra, but I’m not confident the advisor understood my question.
Any advice appreciated.

1huge1 · 11-01-2021 8:00pm

I heard on RTE news earlier than An Post are sayoing it could be a while before packages that were sent even before Christmas are delivered with a big issue being the reduction in flights between Ireland and the UK.

Perhaps the reason (and I'm hoping this is the case) that Amazon is showing terrible delivery times is due the slots on flights for parcels being full up a lot earlier due to the reduced capacity.

Not ideal of course but it would lead you to believe that the issue will be mostly sovled when capacity returns on air routes.

Ogham · 11-01-2021 9:31pm

New2Dubs wrote: »

I’ve just spent 30 mins going around in circles to Amazon customer service.
Has anyone incurred additional charges on subscribe and save orders post-Brexit?
The value of my next order exceeds €22. I was assured I would not be charged extra, but I’m not confident the advisor understood my question.
Any advice appreciated.

UNless it's over €150 - then the price now will be that same as pre Brexit.
Irish Vat was always charged in place of UK VAT
You will have nothing extra to pay.
(Assuming it's sold by amazon?)

New2Dubs · 11-01-2021 10:31pm

Ogham wrote: »

UNless it's over €150 - then the price now will be that same as pre Brexit.
Irish Vat was always charged in place of UK VAT
You will have nothing extra to pay.
(Assuming it's sold by amazon?)

Thanks a mill

Louche Lad · 12-01-2021 12:37am

1huge1 wrote: »

I heard on RTE news earlier than An Post are sayoing it could be a while before packages that were sent even before Christmas are delivered with a big issue being the reduction in flights between Ireland and the UK.

Perhaps the reason (and I'm hoping this is the case) that Amazon is showing terrible delivery times is due the slots on flights for parcels being full up a lot earlier due to the reduced capacity.

Not ideal of course but it would lead you to believe that the issue will be mostly sovled when capacity returns on air routes.

Link to news story: https://www.rte.ie/news/business/2021/0111/1188962-an-post-says-christmas-mail-backlog-continues/

12-01-2021 11:45am

touts wrote: »

Amazon seem to have decided they don't want to serve the Irish market. And to be fair they aren't the only ones. We are going back to the 1990s.

Some brilliant full English sites for specific products such as belsimpel.ie and komplett.ie for phones / electronics - direct from EU countries. Ordered a new phone Friday afternoon from belsimpel and had it Monday morning. Free delivery via UPS.

whiterebel · 12-01-2021 12:16pm

Deleted User wrote: »

Some brilliant full English sites for specific products such as belsimpel.ie and komplett.ie for phones / electronics - direct from EU countries. Ordered a new phone Friday afternoon from belsimpel and had it Monday morning. Free delivery via UPS.

Belsimpel.nl is the website

bk · 12-01-2021 12:28pm

Louche Lad wrote: »

Link to news story: https://www.rte.ie/news/business/2021/0111/1188962-an-post-says-christmas-mail-backlog-continues/

It is strange though, I'd have assumed that Amazon use truck + ferry for most of their deliveries from the UK?

corkie · 12-01-2021 12:32pm

Expired Pending Transactions on orders with amazon.com?

I put in two test orders with amazon.com last week, both had pending transactions on my bank account. But have since disappeared from my account.

I know it is a busy season and them orders probably need to be transferred to a EU fulfillment before been able to ship.

The transactions are still listed as pending on amazon.com in
Your Account › Your Payments › Transactions

Amazon tracking still stuck before 'Shipped'.

Will the above orders still be processed, anyone else experience this on amazon.com?

Edit 12/01 20:32: - Just got notification that my order from the 3rd has now shipped with DHL Express.
(order from 5th still pending).

Tuesday, January 12
Package has shipped
Campbellsville, KY US

^^^ Strange I was thinking it would have come through EU fulfillment center?

Edit 12/01 22:00: -

Just got a text from DHL to expect delivery on the 14th.

whiterebel · 12-01-2021 12:54pm

bk wrote: »

It is strange though, I'd have assumed that Amazon use truck + ferry for most of their deliveries from the UK?

Referring to Addresspal and other postal parcel services, I would imagine.

1huge1 · 12-01-2021 3:02pm

Finally received the first of my packages, ordered on 3rd, was originally due the 13th but pushed back to the 15th.

It had customs complete since last Thursday and had just been sitting at the warehouse in the UK, but got to Ireland early this morning and was at my door in Dublin by 10am.

The hold up certainly isn't on the Amazon courier side in Dublin, thats for sure.

zell12 · 12-01-2021 3:38pm

Amazon free delivery limit has changed to ~£25
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201910160

For customers in the Republic of Ireland, orders including £20 or more (including local VAT) of eligible items, dispatched by Amazon, from any product category qualify for FREE Delivery.

1huge1 · 12-01-2021 3:40pm

zell12 wrote: »

Amazon free delivery limit has changed to ~£25
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201910160

The link and your quote still say £20?

zell12 · 12-01-2021 3:44pm

1huge1 wrote: »

The link and your quote still say £20?

Just placed an order, had to be £25.xx+ to qualify for free delivery (don't have exact amount)

Shlippery · 12-01-2021 3:51pm

Still free with Prime anyways, but that page does state..

'Note: Unlimited Priority (2-Day) Delivery is available at no extra cost, for delivery of eligible items to the ROI as part of Amazon Prime. No minimum spend is required to qualify. See About Amazon Prime for more information.'

So I'd say they're still figuring things out!

Ogham · 12-01-2021 10:15pm

zell12 wrote: »

Just placed an order, had to be £25.xx+ to qualify for free delivery (don't have exact amount)

I just tried and was offered free delivery for an order of £21

Yggr of Asgard · 12-01-2021 10:22pm

Some sort of normal dispatch for me on an order just now.

Ordered Saturday, shipped Sunday from the small sortable fulfillment center and just arrived into AnPost system now with the usual up to 3 days delivery text.

Amazon shows “Monday” as delivery date.

reni10 · 12-01-2021 10:58pm

Yggr of Asgard wrote: »

Some sort of normal dispatch for me on an order just now.

Ordered Saturday, shipped Sunday from the small sortable fulfillment center and just arrived into AnPost system now with the usual up to 3 days delivery text.

Amazon shows “Monday” as delivery date.

What was the item?

I have 5 orders since 1st Jan and not one has arrived with me yet even though I have Prime!

Only 1 has even despatched and the rest are just sitting there waiting!

Very frustrating when you are paying for Prime

theguzman · 12-01-2021 11:10pm

I returned an item via An Post back to Portlaoise this afternoon and got an email this evening literally three hours after posting that I was getting the refund. I am wondering did my posting and the activation of the prepaid tracking number activate it in their system? Either way very impressed, I did the return via the chatbot on Friday night and a refund today Tuesday.

dercunx · 13-01-2021 4:04am

Amazing have just cancelled all my subscribe and save items I had for delivery this month. It's obvious they are not in top of this Brexit issue.

Yggr of Asgard · 13-01-2021 9:02am

Yggr of Asgard wrote: »

Some sort of normal dispatch for me on an order just now.

Ordered Saturday, shipped Sunday from the small sortable fulfillment center and just arrived into AnPost system now with the usual up to 3 days delivery text.

Amazon shows “Monday” as delivery date.

Wow my parcel tracker just notified me that it is out for delivery.

It’ll a small item (HDMI cable) send from Saint Helens.

A second item send same day from Saint Helens and got into Dublin on Monday is still there. it took 4 days to dispatch.

So clearly this is a combination of Amazon delays and AnPost having a bad month.

Yggr of Asgard · 13-01-2021 9:24am

And also thinking about this, maybe the delays in Amazon are down to stock shortages and challenges they have to get the stuff into their warehouse racks rather than getting it out to us alone?

StaticNoise · 13-01-2021 9:44am

Ordered stuff on Monday and yesterday. All delivery dates are 25th. Very standard items which are in normal stock. And, no movement yet.

I regret buying Prime for the month to see if they'd arrive faster.

1huge1 · 13-01-2021 10:00am

StaticNoise wrote: »

Ordered stuff on Monday and yesterday. All delivery dates are 25th. Very standard items which are in normal stock. And, no movement yet.

I regret buying Prime for the month to see if they'd arrive faster.

Worth getting onto Amazon, I compained about my Prime subscription being essentially useless at the moment and they refunded me this months bill.

StaticNoise · 13-01-2021 10:12am

Thanks for the heads up. I was thinking that they'd play the "You accepted the order knowing it was arriving on the XXth" and having no leg to stand on.

antodeco · 13-01-2021 10:17am

Still no sign of my package ordered the 2nd. Sitting at St Helens since the 5th. If it hasn't arrived by tomorrow I can request a refund. I'm assuming it may still arrive even with the refund? I need what I ordered but don't need 2 of them!

zell12 · 13-01-2021 10:49am

Will I really get this tomorrow? No other tracking points.

StaticNoise · 13-01-2021 10:51am

You should. I've noticed that it sometimes changes later in the day and it changes.
I've had some items change to 'Out for Delivery' on the day of delivery.
This was before Christmas, mind you, but I'd expect the same.

Amazon

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