Inbound and internal An Post Delays

26-11-2020 8:09pm

I have never seen such delays, have been waiting ages for a parcel to arrive. Finally double checked with the person who was sending it that it had been sent and they actually sent it express (so should have been next working day guaranteed) so they have tracking and its just sitting in Naas DSU for the last 10 days. My amazon packages are arriving within a day or two from the UK but something from Kildare to Galway is not even on its way in a week and a half with express

The Continental Op · 26-11-2020 8:39pm

Deleted User wrote: »

I have never seen such delays, have been waiting ages for a parcel to arrive. Finally double checked with the person who was sending it that it had been sent and they actually sent it express (so should have been next working day guaranteed) so they have tracking and its just sitting in Naas DSU for the last 10 days. My amazon packages are arriving within a day or two from the UK but something from Kildare to Galway is not even on its way in a week and a half with express

I hope senders are claiming the postage costs back when An Post fail this badly.

LfcIreland · 26-11-2020 10:16pm

Fmlusps wrote: »

Well a miracle happened and my post from the US arrived this afternoon! However I got a message that Fastway delivered a different package from the UK to my house when no such delivery happened so you win some you lose some.

How long where you waiting?

greenfields46! · 27-11-2020 11:44am

ok things are getting weird now, on monday i ordered a small parcel from uk, not expensive so took the chance, left uk with royal mail wed, an post received it yesterday and my postman has just dropped it in my letter box, so 2 days from uk to my doorstep!!’ yet im still waiting for the parcel that left on the 10th!!! have to saw im in shock dunno whats going on!!! is it pot luck??

ACitizenErased · 27-11-2020 11:50am

I had a parcel from Amazon in the UK arrive before a parcel from Cork City. <1 day for Amazon - 3 days for Cork City to Cork City. Madness.

schmoo2k · 27-11-2020 12:20pm

greenfields46! wrote: »

ok things are getting weird now, on monday i ordered a small parcel from uk, not expensive so took the chance, left uk with royal mail wed, an post received it yesterday and my postman has just dropped it in my letter box, so 2 days from uk to my doorstep!!’ yet im still waiting for the parcel that left on the 10th!!! have to saw im in shock dunno whats going on!!! is it pot luck??

If its small enough for the local postie to deliver it then its probably gone via regular mail and not via the new automated parcel sorting area?

greenfields46! · 27-11-2020 3:37pm

schmoo2k wrote: »

If its small enough for the local postie to deliver it then its probably gone via regular mail and not via the new automated parcel sorting area?

last parcel was the very same item though i reordered from same company!! that one left on the 10th & like many others from the 10th still not in an posts tracking!! very odd i think, both were tracked & signed, the one I got today went to dublin 12 parcel hub, arrived at my local sorting office early hours this morning!!

Duke of Url · 27-11-2020 3:40pm

Ordered Posters from Amazon that are being Shipped from Lithuania.

Lithuania post tracking says it left the country on the 21st and shows its going to AnPost.

No sign of tracking with AnPost.

schmoo2k · 27-11-2020 6:10pm

greenfields46! wrote: »

last parcel was the very same item though i reordered from same company!! that one left on the 10th & like many others from the 10th still not in an posts tracking!! very odd i think, both were tracked & signed, the one I got today went to dublin 12 parcel hub, arrived at my local sorting office early hours this morning!!

Was it your regular postie (on foot) or an An Post man in a van? My regular guy is excellent and will go out of his way with badly addressed letters etc.

greenfields46! · 27-11-2020 6:53pm

schmoo2k wrote: »

Was it your regular postie (on foot) or an An Post man in a van? My regular guy is excellent and will go out of his way with badly addressed letters etc.

regular postman! can’t believe how with so many parcels delayed and i still have one left uk on 10th from same company same delivery that this just came in 2 days!!!

Darc19 · 27-11-2020 7:35pm

[Deleted User] wrote: »

I have never seen such delays, have been waiting ages for a parcel to arrive. Finally double checked with the person who was sending it that it had been sent and they actually sent it express (so should have been next working day guaranteed) so they have tracking and its just sitting in Naas DSU for the last 10 days. My amazon packages are arriving within a day or two from the UK but something from Kildare to Galway is not even on its way in a week and a half with express

If it scans as "Naas dsu" or any other dsu it means that it has started its journey and has left for one of the hubs.

Very little would be kept overnight in a dsu unless the pick up van got back to the dsu late.

Truck leaves Naas about 7.30pm, so your parcel was in the Dublin hub about 8.30, but literally joins a queue.

27-11-2020 10:17pm

Darc19 wrote: »

If it scans as "Naas dsu" or any other dsu it means that it has started its journey and has left for one of the hubs.

Very little would be kept overnight in a dsu unless the pick up van got back to the dsu late.

Truck leaves Naas about 7.30pm, so your parcel was in the Dublin hub about 8.30, but literally joins a queue.

I only know what the tracking says (attached the screenshot) and it has it in last scanned in Naas DSU on the 17th and not scanned again until Portlaoise on the 26th and arrived to me this morning the 27th.

The company who sent it contacted an post yesterday to complain as they sent it express on the 16th, otherwise I have no idea if it would still be languishing somewhere, I'm just glad it finally arrived

Mutant · 28-11-2020 9:25am

Has anyone noticed delays with an post in the last week. I got texts from them on Monday saying they were going to deliver my amazon parcels within 3 days but still no sign. Tracking shows them stuck in dublin mail centre since then. One parcel also seems to have been lost as the tracking shows nothing after leaving amazon facility, it doesn't show in an post tracking system. I live in Tipperary if that makes any difference.

I know they are extremely busy and am not complaining but just wondering has it been happening to others and if they had heard anything from an post about the delays.

Mod: I’ve merged this into the thread on the first page, interestingly titled An Post delays.

mickuhaha · 28-11-2020 9:28am

Some of my parcels are sitting in Athlone for a day or two before being delivered. An post are working Saturdays leading up to Xmas.

gerard2210 · 28-11-2020 12:06pm

mickuhaha wrote: »

Some of my parcels are sitting in Athlone for a day or two before being delivered. An post are working Saturdays leading up to Xmas.

Saturday's and Sundays.
Full delivery Saturday, parcel only delivery on Sundays.

le_girl · 28-11-2020 12:48pm

Anyone know if they're doing collections on Saturdays early this year due to the increased amount of post being sent? My local post office was a mad house yesterday evening.

Normally they would do it the two Saturdays before Christmas I think, and that's what the site says (no info listed before the 14th) but maybe someone has inside info.

The Continental Op · 28-11-2020 1:22pm

gerard2210 wrote: »

Saturday's and Sundays.
Full delivery Saturday, parcel only delivery on Sundays.

Well not according to our postman. He said they have the option of doing a Saturday delivery OR a Sunday delivery but whichever they do they have to pick up the mail on the Saturday.

May be different around the country but I doubt it?

The Crazy Cat Lady · 28-11-2020 8:18pm

I had an Amazon package delivered last week, it was a few days early, guess it was just luck

Heebie · 29-11-2020 12:54am

The Crazy Cat Lady wrote:

I had an Amazon package delivered last week, it was a few days early, guess it was just luck

Was that delivered by an Post, or Amazon themselves? They seem to have their own delivery folks doing most of them now.

The Crazy Cat Lady · 29-11-2020 12:57am

Heebie wrote: »

Was that delivered by an Post, or Amazon themselves? They seem to have their own delivery folks doing most of them now.

was brought on Amazon, delivered by An Post though

BrentMused · 29-11-2020 1:50am

Hello,

I have an item ordered about 10 days ago from a well-known Irish retailer who use An Post to deliver their items.

They said in the purchase email that when the item is shipped I can track same via a link they provided, which when I click brings me to the An Post website which is always giving me an “awaiting information on your post” message.

I rang said retailer to follow up and they are adamant the item left their warehouse the day after purchase which would be 9 days ago now.

For anyone more familiar than me with An Post, based on the message I get from the aforementioned tracking link, is it just a case that An Post may not have got around to processing yet? I’m just a little worried it may be lost and it’s a relatively high value item Christmas present.

What way does An Post work for retailers as a matter of interest? Does the retailer have to get items picked up/posted to An Post who then have to process same and get the item to the customer, or is it streamlined?

Thanks

Pen Rua · 29-11-2020 10:06am

BrentMused wrote: »

Hello,

I have an item ordered about 10 days ago from a well-known Irish retailer who use An Post to deliver their items.

They said in the purchase email that when the item is shipped I can track same via a link they provided, which when I click brings me to the An Post website which is always giving me an “awaiting information on your post” message.

I rang said retailer to follow up and they are adamant the item left their warehouse the day after purchase which would be 9 days ago now.

For anyone more familiar than me with An Post, based on the message I get from the aforementioned tracking link, is it just a case that An Post may not have got around to processing yet? I’m just a little worried it may be lost and it’s a relatively high value item Christmas present.

What way does An Post work for retailers as a matter of interest? Does the retailer have to get items picked up/posted to An Post who then have to process same and get the item to the customer, or is it streamlined?

Thanks

I ordered something from Arnotts a couple of weeks ago. It shipped, was never scanned but was delivered within a couple of days.

Gru · 29-11-2020 11:33am

The Continental Op wrote: »

Well not according to our postman. He said they have the option of doing a Saturday delivery OR a Sunday delivery but whichever they do they have to pick up the mail on the Saturday.

May be different around the country but I doubt it?

We had post and parcel delivery yesterday, and items we ordered on Nov 25th from amazon just got delivered just now,

fair play to An Post on that one and the An post staff out working Saturday & Sunday now :eek: at least they are doing all they can to clear the delays and meet the volumes incoming.

greenfields46! · 29-11-2020 1:09pm

Gru wrote: »

We had post and parcel delivery yesterday, and items we ordered on Nov 25th from amazon just got delivered just now,

fair play to An Post on that one and the An post staff out working Saturday & Sunday now :eek: at least they are doing all they can to clear the delays and meet the volumes incoming.

can anyone explain how I am still waiting for a parcel from uk ordered 10th nov?!! & re-ordered same item from same company via Royal Mail it left uk on wednesday & I had it friday morning?!!! totally baffled whats happened to the post from uk on 10th, & a lot of others waiting on parcels from that date as wellðŸ˜³

stesaurus · 29-11-2020 5:09pm

Any ideas what's going on here? I posted a similar package two days before this and it was delivered within 2 days. Both to the UK.
MOD <SNIP> Do not make unfounded allegations like that please.

greenfields46! · 29-11-2020 7:28pm

stesaurus wrote: »

Any ideas what's going on here? I posted a similar package two days before this and it was delivered within 2 days. Both to the UK.
MOD <SNIP>

i dunno what’s going on, like that i received a parcel from uk in 2 days on Friday, yet still waiting for 1 posted from uk from 10th nov, it seems to ne a complete mess and pot luck whether ur item moves quickly or not at all!!

ACitizenErased · 29-11-2020 7:31pm

Parcels from Cork to Cork are being sent through Port Laoise.
How is that economically viable??????

greenfields46! · 30-11-2020 1:32pm

greenfields46! wrote: »

i dunno what’s going on, like that i received a parcel from uk in 2 days on Friday, yet still waiting for 1 posted from uk from 10th nov, it seems to ne a complete mess and pot luck whether ur item moves quickly or not at all!!

so anyone who is waiting on a parcel from around the 10th Nov An Post have confirmed on webchat that there is most definitely a problem as they have had so many queries with missing items, (that left langley heathrow)apparently Royal Mail are looking into it...if anyone is still wondering

Gally79 · 30-11-2020 3:27pm

I've sent a package from Cork to Austria on Friday got collected by TNT on Friday 3pm and just got delivered at 2pm in Austria today. It was a 2.5kg parcel and cost me EUR 26.00.

I am still waiting on a 15kg parcel sent from Austria on the 22nd October which hasn't reached Ireland yet,

I have also sent a small package to Australia on the 12th November which is still sitting in Dublin.

schmoo2k · 30-11-2020 5:05pm

BrentMused wrote: »

Hello,

I have an item ordered about 10 days ago from a well-known Irish retailer who use An Post to deliver their items.

They said in the purchase email that when the item is shipped I can track same via a link they provided, which when I click brings me to the An Post website which is always giving me an “awaiting information on your post” message.

I rang said retailer to follow up and they are adamant the item left their warehouse the day after purchase which would be 9 days ago now.

For anyone more familiar than me with An Post, based on the message I get from the aforementioned tracking link, is it just a case that An Post may not have got around to processing yet? I’m just a little worried it may be lost and it’s a relatively high value item Christmas present.

What way does An Post work for retailers as a matter of interest? Does the retailer have to get items picked up/posted to An Post who then have to process same and get the item to the customer, or is it streamlined?

Thanks

Thats pretty common with all couriers - the sender goes online and fills in the details and prints out the delivery info and sticks it on the box - they then send you the email.

But you won't get any meaningful update until the courier or An Post has got the parcel and has scanned it.

Alun · 30-11-2020 5:07pm

I've just had a package from Amazon delivered that has been sitting in the Dublin 12 parcel depot since the 17th of November.

ST3NG4H · 30-11-2020 5:12pm

I ordered an item from the US on the 11th Nov. It did an 8 day loop from New Jersey to New York and then back to New Jersey. All jouneys that could be driven in an hour and a half.

Turned up in London on the 20th or so USPS tracking says, Royal Mail tracking says it's still in the US with 'This item is now leaving the originating country'.

An Post tracking says 'awaiting information on your package'. Madness.

0ph0rce0 · 30-11-2020 5:29pm

It's mad out there, Trucks lined up all night that can't get near the place.

They have to use these new pallet type boxes because they ran out of cages, they can't get anymore cages. Only problem is the delivery offices aren't equipped for them so there are delays getting the stuff in. Cages coming in at night, pallet boxes coming into the yards during the day.

Supposed to be a load of Christmas staff in but they had to be scaled back this year because of Covid, they can't have everyone on top of each other, all it takes is one infection and if that spreads then the place will be shut down.

Add in the fact the shops have been closed and people are ordering a **** ton of stuff online it was always going to be mental.

Amazon started delivering their own, and you could see the difference in the volume decrease but they obviously can't handle it now because there is loads of their stuff coming through again which has there own delivery label on them which were obviously intended for their own drivers, but it's now being passed onto AnPost.

Lads are out 7 days a week now too.

I don't know what more they can do to be honest.

whiterebel · 30-11-2020 5:43pm

ST3NG4H wrote: »

I ordered an item from the US on the 11th Nov. It did an 8 day loop from New Jersey to New York and then back to New Jersey. All jouneys that could be driven in an hour and a half.

Turned up in London on the 20th or so USPS tracking says, Royal Mail tracking says it's still in the US with 'This item is now leaving the originating country'.

An Post tracking says 'awaiting information on your package'. Madness.

Not an An Post problem. Looks like it’s between USPS and Royal Mail.

ST3NG4H · 30-11-2020 5:47pm

Ha, not yet. With this items luck, it will be.

greenfields46! · 30-11-2020 7:48pm

0ph0rce0 wrote: »

It's mad out there, Trucks lined up all night that can't get near the place.

They have to use these new pallet type boxes because they ran out of cages, they can't get anymore cages. Only problem is the delivery offices aren't equipped for them so there are delays getting the stuff in. Cages coming in at night, pallet boxes coming into the yards during the day.

Supposed to be a load of Christmas staff in but they had to be scaled back this year because of Covid, they can't have everyone on top of each other, all it takes is one infection and if that spreads then the place will be shut down.

Add in the fact the shops have been closed and people are ordering a **** ton of stuff online it was always going to be mental.

Amazon started delivering their own, and you could see the difference in the volume decrease but they obviously can't handle it now because there is loads of their stuff coming through again which has there own delivery label on them which were obviously intended for their own drivers, but it's now being passed onto AnPost.

Lads are out 7 days a week now too.

I don't know what more they can do to be honest.

i don’t get it!! im waiting on a parcel from uk left langley heathrow on 10th, still not received by an post, yet last week i ordered an item on tues, left uk (langley again) wednesday was in d12 hub on thursday & in my post box Friday morning!!! it makes no sence how it took this package from same company 2 days to get from uk to me, yet so many others are delayed!!!

Gally79 · 30-11-2020 7:53pm

we are all aware of the delays and the backlog AnPost has to deal with but a little more transparency would be appropriate.

AnPost should stop accepting express mail, update their website with updated delivery times, give an update on backlog and their plan of action, consistent tracking, etc

The Continental Op · 30-11-2020 8:20pm

Gally79 wrote: »

we are all aware of the delays and the backlog AnPost has to deal with but a little more transparency would be appropriate.

AnPost should stop accepting express mail, update their website with updated delivery times, give an update on backlog and their plan of action, consistent tracking, etc

Seems a bit of a ripoff scam to be accepting payment for express nextday delivery when they know they don't have a hope in hell of achieving that.

0ph0rce0 · 30-11-2020 8:44pm

A load of amazon drivers have gone on strike apparently?? Anyone here that?

Darc19 · 30-11-2020 9:10pm

greenfields46! wrote: »

i don’t get it!! im waiting on a parcel from uk left langley heathrow on 10th, still not received by an post, yet last week i ordered an item on tues, left uk (langley again) wednesday was in d12 hub on thursday & in my post box Friday morning!!! it makes no sence how it took this package from same company 2 days to get from uk to me, yet so many others are delayed!!!

Scanned at Langley. Not "left".

As I've said several times, when it scans at a departure airport it simply means it is ready to leave.

But until there is cargo space available, it sits in the holding area.

Same if you check in for a flight - you can be waiting hours in some cases to actually leave.

greenfields46! · 30-11-2020 10:47pm

Darc19 wrote: »

Scanned at Langley. Not "left".

As I've said several times, when it scans at a departure airport it simply means it is ready to leave.

But until there is cargo space available, it sits in the holding area.

Same if you check in for a flight - you can be waiting hours in some cases to actually leave.

good news it’s eventually arrived in ireland an post tracking, seems the 10th nov has finally arrived for anyone else waiting check ur tracking, yes still baffled though as to how i received a parcel from uk last week in 2 days from heathrow as well!!’ 10th parcels must have missed their flight!!!

Darc19 · 30-11-2020 11:34pm

greenfields46! wrote: »

good news it’s eventually arrived in ireland an post tracking, seems the 10th nov has finally arrived for anyone else waiting check ur tracking, yes still baffled though as to how i received a parcel from uk last week in 2 days from heathrow as well!!’ 10th parcels must have missed their flight!!!

Wouldn't that have been a royal mail issue?

01-12-2020 12:37am

Thoughts on my tracking anyone?
Will I get it before Christmas, or ever!
Pricey package€

reddev75 · 01-12-2020 8:59am

[Deleted User] wrote: »

Thoughts on my tracking anyone?
Will I get it before Christmas, or ever!
Pricey package€

Id say within 2 weeks,you will have yours.you have to have some christmas hope mate.my little 1 is nearly 4.she's had me watch the christmas chronicles movie with her so many times in the last week,i believe in santa again!lol

JamieTra2017 · 01-12-2020 9:06am

Hi is there anybody still waiting on post from USA via USPS and an Post from around the 8th November ? I still havnt received mine. Mine was posted the 29th Oct. Arrived to Ireland on the 8th and nothing since.

un5byh7sqpd2x0 · 01-12-2020 12:47pm

Dublin Parcel Hub is hit & miss at the moment. Stuff that arrived in there last Wednesday night hasn't budged yet something that arrived there on Friday was delivered yesterday.

Darc19 · 01-12-2020 8:52pm

JamieTra2017 wrote: »

Hi is there anybody still waiting on post from USA via USPS and an Post from around the 8th November ? I still havnt received mine. Mine was posted the 29th Oct. Arrived to Ireland on the 8th and nothing since.

How do you know that it arrived in ireland?

If it's the usps scan it simply means that it has processed to the departure airport, but it does not confirm that it has left the US.

Airfreight is at a massive premium at present. Where I am we needed to transport a load of stuff from Boston - it took two weeks to get space on air cargo to London (longer if we wanted direct to Dublin) and road/sea to our premises here AND we had to pay twice what we would have paid last year.

Pharma and tech companies are outbidding everyone on freight causing massive delays and increased costs.

So if you are expecting anything from outside Ireland, expect to wait.

Vegeta · 02-12-2020 9:57am

Mikayla Hollow Kid wrote: »

Dublin Parcel Hub is hit & miss at the moment. Stuff that arrived in there last Wednesday night hasn't budged yet something that arrived there on Friday was delivered yesterday.

I'm in the same situation, have stuff sitting there since last week, hasn't budged this week

schmoo2k · 02-12-2020 10:24am

An Post seem to be back on track for my Amazon Prime deliveries... As all my shopping I made on Black Friday seem to be tracking through the system as expected: (small item delivered yesterday, two due today which arrived in the dub hub on Sunday and 4 arrived in the Dub Hub on Monday).

The Continental Op · 02-12-2020 10:27am

schmoo2k wrote: »

An Post do seem to prioritize Amazon Prime deliveries over regular ones... As all my shopping I made on Black Friday seem to be tracking through the system as expected: (small item delivered yesterday, two due today which arrived in the dub hub on Sunday and 4 arrived in the Dub Hub on Monday).

I'm seeing this. Amazon Prime stuff is getting through and car parts from Micks Garage haven't moved in 4 days.

Inbound and internal An Post Delays

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