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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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schmoo2k

greenfields46! wrote: »

ok things are getting weird now, on monday i ordered a small parcel from uk, not expensive so took the chance, left uk with royal mail wed, an post received it yesterday and my postman has just dropped it in my letter box, so 2 days from uk to my doorstep!!’ yet im still waiting for the parcel that left on the 10th!!! have to saw im in shock dunno whats going on!!! is it pot luck??

If its small enough for the local postie to deliver it then its probably gone via regular mail and not via the new automated parcel sorting area?

greenfields46!

schmoo2k wrote: »

If its small enough for the local postie to deliver it then its probably gone via regular mail and not via the new automated parcel sorting area?

last parcel was the very same item though i reordered from same company!! that one left on the 10th & like many others from the 10th still not in an posts tracking!! very odd i think, both were tracked & signed, the one I got today went to dublin 12 parcel hub, arrived at my local sorting office early hours this morning!!

Duke of Url

Ordered Posters from Amazon that are being Shipped from Lithuania.

Lithuania post tracking says it left the country on the 21st and shows its going to AnPost.

No sign of tracking with AnPost.

schmoo2k

greenfields46! wrote: »

last parcel was the very same item though i reordered from same company!! that one left on the 10th & like many others from the 10th still not in an posts tracking!! very odd i think, both were tracked & signed, the one I got today went to dublin 12 parcel hub, arrived at my local sorting office early hours this morning!!

Was it your regular postie (on foot) or an An Post man in a van? My regular guy is excellent and will go out of his way with badly addressed letters etc.

greenfields46!

schmoo2k wrote: »

Was it your regular postie (on foot) or an An Post man in a van? My regular guy is excellent and will go out of his way with badly addressed letters etc.

regular postman! can’t believe how with so many parcels delayed and i still have one left uk on 10th from same company same delivery that this just came in 2 days!!!

Darc19

[Deleted User] wrote: »

I have never seen such delays, have been waiting ages for a parcel to arrive. Finally double checked with the person who was sending it that it had been sent and they actually sent it express (so should have been next working day guaranteed) so they have tracking and its just sitting in Naas DSU for the last 10 days. My amazon packages are arriving within a day or two from the UK but something from Kildare to Galway is not even on its way in a week and a half with express

If it scans as "Naas dsu" or any other dsu it means that it has started its journey and has left for one of the hubs.

Very little would be kept overnight in a dsu unless the pick up van got back to the dsu late.

Truck leaves Naas about 7.30pm, so your parcel was in the Dublin hub about 8.30, but literally joins a queue.

[Deleted User]

Darc19 wrote: »

If it scans as "Naas dsu" or any other dsu it means that it has started its journey and has left for one of the hubs.

Very little would be kept overnight in a dsu unless the pick up van got back to the dsu late.

Truck leaves Naas about 7.30pm, so your parcel was in the Dublin hub about 8.30, but literally joins a queue.

I only know what the tracking says (attached the screenshot) and it has it in last scanned in Naas DSU on the 17th and not scanned again until Portlaoise on the 26th and arrived to me this morning the 27th.

The company who sent it contacted an post yesterday to complain as they sent it express on the 16th, otherwise I have no idea if it would still be languishing somewhere, I'm just glad it finally arrived

Mutant

Has anyone noticed delays with an post in the last week. I got texts from them on Monday saying they were going to deliver my amazon parcels within 3 days but still no sign. Tracking shows them stuck in dublin mail centre since then. One parcel also seems to have been lost as the tracking shows nothing after leaving amazon facility, it doesn't show in an post tracking system. I live in Tipperary if that makes any difference.

I know they are extremely busy and am not complaining but just wondering has it been happening to others and if they had heard anything from an post about the delays.

Mod: I’ve merged this into the thread on the first page, interestingly titled An Post delays.

mickuhaha

Some of my parcels are sitting in Athlone for a day or two before being delivered. An post are working Saturdays leading up to Xmas.

gerard2210

mickuhaha wrote: »

Some of my parcels are sitting in Athlone for a day or two before being delivered. An post are working Saturdays leading up to Xmas.

Saturday's and Sundays.
Full delivery Saturday, parcel only delivery on Sundays.

le_girl

Anyone know if they're doing collections on Saturdays early this year due to the increased amount of post being sent? My local post office was a mad house yesterday evening.

Normally they would do it the two Saturdays before Christmas I think, and that's what the site says (no info listed before the 14th) but maybe someone has inside info.

The Continental Op

gerard2210 wrote: »

Saturday's and Sundays.
Full delivery Saturday, parcel only delivery on Sundays.

Well not according to our postman. He said they have the option of doing a Saturday delivery OR a Sunday delivery but whichever they do they have to pick up the mail on the Saturday.

May be different around the country but I doubt it?

The Crazy Cat Lady

I had an Amazon package delivered last week, it was a few days early, guess it was just luck

Heebie

The Crazy Cat Lady wrote:

I had an Amazon package delivered last week, it was a few days early, guess it was just luck

Was that delivered by an Post, or Amazon themselves? They seem to have their own delivery folks doing most of them now.

The Crazy Cat Lady

Heebie wrote: »

Was that delivered by an Post, or Amazon themselves? They seem to have their own delivery folks doing most of them now.

was brought on Amazon, delivered by An Post though

BrentMused

Hello,

I have an item ordered about 10 days ago from a well-known Irish retailer who use An Post to deliver their items.

They said in the purchase email that when the item is shipped I can track same via a link they provided, which when I click brings me to the An Post website which is always giving me an “awaiting information on your post” message.

I rang said retailer to follow up and they are adamant the item left their warehouse the day after purchase which would be 9 days ago now.

For anyone more familiar than me with An Post, based on the message I get from the aforementioned tracking link, is it just a case that An Post may not have got around to processing yet? I’m just a little worried it may be lost and it’s a relatively high value item Christmas present.

What way does An Post work for retailers as a matter of interest? Does the retailer have to get items picked up/posted to An Post who then have to process same and get the item to the customer, or is it streamlined?

Thanks

Pen Rua

BrentMused wrote: »

Hello,

I have an item ordered about 10 days ago from a well-known Irish retailer who use An Post to deliver their items.

They said in the purchase email that when the item is shipped I can track same via a link they provided, which when I click brings me to the An Post website which is always giving me an “awaiting information on your post” message.

I rang said retailer to follow up and they are adamant the item left their warehouse the day after purchase which would be 9 days ago now.

For anyone more familiar than me with An Post, based on the message I get from the aforementioned tracking link, is it just a case that An Post may not have got around to processing yet? I’m just a little worried it may be lost and it’s a relatively high value item Christmas present.

What way does An Post work for retailers as a matter of interest? Does the retailer have to get items picked up/posted to An Post who then have to process same and get the item to the customer, or is it streamlined?

Thanks

I ordered something from Arnotts a couple of weeks ago. It shipped, was never scanned but was delivered within a couple of days.

Gru

The Continental Op wrote: »

Well not according to our postman. He said they have the option of doing a Saturday delivery OR a Sunday delivery but whichever they do they have to pick up the mail on the Saturday.

May be different around the country but I doubt it?

We had post and parcel delivery yesterday, and items we ordered on Nov 25th from amazon just got delivered just now,

fair play to An Post on that one and the An post staff out working Saturday & Sunday now :eek: at least they are doing all they can to clear the delays and meet the volumes incoming.

greenfields46!

Gru wrote: »

We had post and parcel delivery yesterday, and items we ordered on Nov 25th from amazon just got delivered just now,

fair play to An Post on that one and the An post staff out working Saturday & Sunday now :eek: at least they are doing all they can to clear the delays and meet the volumes incoming.

can anyone explain how I am still waiting for a parcel from uk ordered 10th nov?!! & re-ordered same item from same company via Royal Mail it left uk on wednesday & I had it friday morning?!!! totally baffled whats happened to the post from uk on 10th, & a lot of others waiting on parcels from that date as wellðŸ˜³

stesaurus

Any ideas what's going on here? I posted a similar package two days before this and it was delivered within 2 days. Both to the UK.
MOD <SNIP> Do not make unfounded allegations like that please.

greenfields46!

stesaurus wrote: »

Any ideas what's going on here? I posted a similar package two days before this and it was delivered within 2 days. Both to the UK.
MOD <SNIP>

i dunno what’s going on, like that i received a parcel from uk in 2 days on Friday, yet still waiting for 1 posted from uk from 10th nov, it seems to ne a complete mess and pot luck whether ur item moves quickly or not at all!!

ACitizenErased

Parcels from Cork to Cork are being sent through Port Laoise.
How is that economically viable??????

greenfields46!

greenfields46! wrote: »

i dunno what’s going on, like that i received a parcel from uk in 2 days on Friday, yet still waiting for 1 posted from uk from 10th nov, it seems to ne a complete mess and pot luck whether ur item moves quickly or not at all!!

so anyone who is waiting on a parcel from around the 10th Nov An Post have confirmed on webchat that there is most definitely a problem as they have had so many queries with missing items, (that left langley heathrow)apparently Royal Mail are looking into it...if anyone is still wondering

Gally79

I've sent a package from Cork to Austria on Friday got collected by TNT on Friday 3pm and just got delivered at 2pm in Austria today. It was a 2.5kg parcel and cost me EUR 26.00.

I am still waiting on a 15kg parcel sent from Austria on the 22nd October which hasn't reached Ireland yet,

I have also sent a small package to Australia on the 12th November which is still sitting in Dublin.

schmoo2k

BrentMused wrote: »

Hello,

I have an item ordered about 10 days ago from a well-known Irish retailer who use An Post to deliver their items.

They said in the purchase email that when the item is shipped I can track same via a link they provided, which when I click brings me to the An Post website which is always giving me an “awaiting information on your post” message.

I rang said retailer to follow up and they are adamant the item left their warehouse the day after purchase which would be 9 days ago now.

For anyone more familiar than me with An Post, based on the message I get from the aforementioned tracking link, is it just a case that An Post may not have got around to processing yet? I’m just a little worried it may be lost and it’s a relatively high value item Christmas present.

What way does An Post work for retailers as a matter of interest? Does the retailer have to get items picked up/posted to An Post who then have to process same and get the item to the customer, or is it streamlined?

Thanks

Thats pretty common with all couriers - the sender goes online and fills in the details and prints out the delivery info and sticks it on the box - they then send you the email.

But you won't get any meaningful update until the courier or An Post has got the parcel and has scanned it.

Alun

I've just had a package from Amazon delivered that has been sitting in the Dublin 12 parcel depot since the 17th of November.

ST3NG4H

I ordered an item from the US on the 11th Nov. It did an 8 day loop from New Jersey to New York and then back to New Jersey. All jouneys that could be driven in an hour and a half.

Turned up in London on the 20th or so USPS tracking says, Royal Mail tracking says it's still in the US with 'This item is now leaving the originating country'.

An Post tracking says 'awaiting information on your package'. Madness.

0ph0rce0

It's mad out there, Trucks lined up all night that can't get near the place.

They have to use these new pallet type boxes because they ran out of cages, they can't get anymore cages. Only problem is the delivery offices aren't equipped for them so there are delays getting the stuff in. Cages coming in at night, pallet boxes coming into the yards during the day.

Supposed to be a load of Christmas staff in but they had to be scaled back this year because of Covid, they can't have everyone on top of each other, all it takes is one infection and if that spreads then the place will be shut down.

Add in the fact the shops have been closed and people are ordering a **** ton of stuff online it was always going to be mental.

Amazon started delivering their own, and you could see the difference in the volume decrease but they obviously can't handle it now because there is loads of their stuff coming through again which has there own delivery label on them which were obviously intended for their own drivers, but it's now being passed onto AnPost.

Lads are out 7 days a week now too.

I don't know what more they can do to be honest.

whiterebel

ST3NG4H wrote: »

I ordered an item from the US on the 11th Nov. It did an 8 day loop from New Jersey to New York and then back to New Jersey. All jouneys that could be driven in an hour and a half.

Turned up in London on the 20th or so USPS tracking says, Royal Mail tracking says it's still in the US with 'This item is now leaving the originating country'.

An Post tracking says 'awaiting information on your package'. Madness.

Not an An Post problem. Looks like it’s between USPS and Royal Mail.

ST3NG4H

Ha, not yet. With this items luck, it will be.