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Comments

  • #502
    Gally79
    Registered Users Posts: 196 ✭✭Gally79


    I have a package which is sitting in portlaoise since 3rd November.

    Im also still waiting for a package from Austria, which has been posted on the 22nd October


  • #503
    ShockChance
    Closed Accounts Posts: 31 ✭ShockChance


    looking for a bit of advice.
    Ordered 2 expensive items from amazon uk on 24th and 28th of October.
    Both tracking items on amazon are saying (your package may be lost) should i request a refund?
    I know shipping is slow at the moment but amazons tracking has me scared.


  • #504
    ACitizenErased
    Registered Users, Registered Users 2 Posts: 11,675 ✭✭✭✭ACitizenErased


    ACitizenErased wrote: »
    Waiting for a parcel from Koln since the 4th.
    Also have a parcel sitting in Portlaoise since the 6th.
    Everything just arrived, woohoo


  • #505
    Gally79
    Registered Users Posts: 196 ✭✭Gally79


    ShockChance wrote: »
    looking for a bit of advice.
    Ordered 2 expensive items from amazon uk on 24th and 28th of October.
    Both tracking items on amazon are saying (your package may be lost) should i request a refund?
    I know shipping is slow at the moment but amazons tracking has me scared.

    I would definitely get in touch and request a refund or a replacement. Their customer service is pretty good.

    I’ve preordered the new Xbox and it was supposed to get delivered yesterday, however they ran into delays and advised if May take 2 more days, they offered to refund 2 months worth of Prime membership (16 GBP).


  • #506
    rainagain
    Registered Users, Registered Users 2 Posts: 132 ✭✭rainagain


    An Post had staff doing deliveries last Sunday, they are trying to keep up but the increase in the number of parcels means there are delays.


  • #507
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    rainagain wrote: »
    An Post had staff doing deliveries last Sunday, they are trying to keep up but the increase in the number of parcels means there are delays.

    Saturday for parcels has been a thing for ages. If they were serious they'd be doing Sundays.


  • #508
    reddev75
    Registered Users Posts: 15 ✭reddev75


    ShockChance wrote: »
    looking for a bit of advice.
    Ordered 2 expensive items from amazon uk on 24th and 28th of October.
    Both tracking items on amazon are saying (your package may be lost) should i request a refund?
    I know shipping is slow at the moment but amazons tracking has me scared.
    I would defo ask for a refund.they are usually fairly fast giving you one.still say it will arrive in next few days.no harm in asking for 1 do just in case


  • #509
    weetiepie
    Registered Users Posts: 191 ✭✭weetiepie


    ShockChance wrote: »
    looking for a bit of advice.
    Ordered 2 expensive items from amazon uk on 24th and 28th of October.
    Both tracking items on amazon are saying (your package may be lost) should i request a refund?
    I know shipping is slow at the moment but amazons tracking has me scared.

    This happened to me last friday. I requested the refund. It was literally the press of a button on the order. Refund was in my account within 2 days.there was no hassle. Just got a txt this morning saying that an post have my package and will be delivered within 3 days. Amazon have asked that I let them know if the item was delivered.


  • #510
    ShockChance
    Closed Accounts Posts: 31 ✭ShockChance


    Thanks for the advice guys. it was just a matter of clicking on link after i got the message (your package may be lost) and went to automated chat system. clicked on item and it returned the money straight away. got to hand it to amazon for fast customer service.


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  • #511
    Munstermunch
    Registered Users Posts: 75 ✭✭Munstermunch


    Bought some Costume jewelry on line form USA sender sent it via Priority Mail express International Insurance included. on 5/11/20
    the priority Mail express International stated 3-5 days! Am I being totally naïve expecting it would come in this time frame?
    at first I got regular updates from my USPS tracking no. but nothing has updated since Sunday last 8/11/20.
    I am really worried now, Its not showing on An Post tracking it was not a large parcel it was a padded envelope .
    Would you say it will come and the likelihood is that it is just delayed? Most people on here seem to have received theirs eventually

    Last entry from USPS was:
    November 8, 2020, 8:37 am
    Departed
    DUBLIN, IRELAND
    Your item departed a transfer airport in DUBLIN, IRELAND on November 8, 2020 at 8:37 am. The item is currently in transit to the destination.

    November 7, 2020, 7:43 pm
    Departed
    NEWARK, UNITED STATES

    November 7, 2020, 10:28 am
    Departed
    MIAMI, UNITED STATES
    November 7, 2020, 2:07 am
    Arrived
    MIAMI, UNITED STATES
    November 6, 2020, 5:36 pm
    Processed Through Regional Facility
    MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
    November 6, 2020, 5:35 pm
    Arrived at Regional Facility
    MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
    November 6, 2020, 9:53 am
    Arrived at USPS Regional Facility
    MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
    November 5, 2020, 9:51 pm
    Arrived at USPS Regional Facility
    ATLANTA-PEACHTREE GA DISTRIBUTION CENTER
    November 5, 2020, 4:30 pm
    Departed Post Office
    MC CAYSVILLE, GA 30555
    November 5, 2020, 1:48 pm
    USPS in possession of item
    MC CAYSVILLE, GA 30555


  • #512
    Gally79
    Registered Users Posts: 196 ✭✭Gally79


    Munstermunch wrote: »
    Bought some Costume jewelry on line form USA sender sent it via Priority Mail express International Insurance included. on 5/11/20
    the priority Mail express International stated 3-5 days! Am I being totally naïve expecting it would come in this time frame?
    at first I got regular updates from my USPS tracking no. but nothing has updated since Sunday last 8/11/20.
    I am really worried now, Its not showing on An Post tracking it was not a large parcel it was a padded envelope .
    Would you say it will come and the likelihood is that it is just delayed? Most people on here seem to have received theirs eventually

    Last entry from USPS was:
    November 8, 2020, 8:37 am
    Departed
    DUBLIN, IRELAND
    Your item departed a transfer airport in DUBLIN, IRELAND on November 8, 2020 at 8:37 am. The item is currently in transit to the destination.

    November 7, 2020, 7:43 pm
    Departed
    NEWARK, UNITED STATES




    November 8, 2020, 8:37 am
    Departed
    DUBLIN, IRELAND
    Your item departed a transfer airport in DUBLIN, IRELAND on November 8, 2020 at 8:37 am. The item is currently in transit to the destination.


    Its currently in no mans land, thats between Airport and customs agency. Prepare for a few more days of wait


  • #513
    Mufc2803
    Registered Users Posts: 9 ✭Mufc2803


    Hi I ordered from amazon was due for deliverys November 5th it left st Helen's merseyside on the 2nd of November. I contacted an post and they said they havent received it yet. Anyone else have this experience recently. Amazon are usually quick for me


  • #514
    Gally79
    Registered Users Posts: 196 ✭✭Gally79


    Mufc2803 wrote: »
    Hi I ordered from amazon was due for deliverys November 5th it left st Helen's merseyside on the 2nd of November. I contacted an post and they said they havent received it yet. Anyone else have this experience recently. Amazon are usually quick for me


    Have you reached out to Amazon Customer Service ? Delays are the norm at the moment and I think it will even get worse the closer we are getting to xmas.


  • #515
    Nigzcurran
    Registered Users, Registered Users 2 Posts: 2,994 ✭✭✭Nigzcurran


    Mufc2803 wrote: »
    Hi I ordered from amazon was due for deliverys November 5th it left st Helen's merseyside on the 2nd of November. I contacted an post and they said they havent received it yet. Anyone else have this experience recently. Amazon are usually quick for me

    My Amazon order is delayed by over 10 days so Amazon offered me a refund today, if the order arrives I get it for free


  • #516
    Mufc2803
    Registered Users Posts: 9 ✭Mufc2803


    Gally79 wrote: »
    Have you reached out to Amazon Customer Service ? Delays are the norm at the moment and I think it will even get worse the closer we are getting to xmas.

    I just hit the link for a refund and it says I will be refunded in 3-4 working days. Just an inconvenience having to order the items again as they were presents. Maybe I will wait until the end of the week and see do they come. Reading the forum a lot of people seem to be in the same boat


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  • #517
    weetiepie
    Registered Users Posts: 191 ✭✭weetiepie


    Mufc2803 wrote: »
    I just hit the link for a refund and it says I will be refunded in 3-4 working days. Just an inconvenience having to order the items again as they were presents. Maybe I will wait until the end of the week and see do they come. Reading the forum a lot of people seem to be in the same boat

    Mine actually showed up today!! Wait a few more days before ordering again I would suggest


  • #518
    Mufc2803
    Registered Users Posts: 9 ✭Mufc2803


    weetiepie wrote: »
    Mine actually showed up today!! Wait a few more days before ordering again I would suggest

    Great stuff!! Did your shipment update on post tracking website at any time ?


  • #519
    Thewife
    Registered Users Posts: 402 ✭✭Thewife


    I have a amazon parcel that left Mersey side on November 1st and hasn’t changed since then ! Another parcel from the same day arrived yesterday and a amazon parcel ordered after that has arrived but no sign of this one and it’s the one I need the most , typical ! Hoping it arrives because the item isn’t available to order on amazon now !


  • #520
    weetiepie
    Registered Users Posts: 191 ✭✭weetiepie


    Mufc2803 wrote: »
    Great stuff!! Did your shipment update on post tracking website at any time ?

    My package was in Merseyside on the 2nd nov. I didnt get another update until last night at 12 midnigt to say it had arrived in Dublin yesterday Tuesday 10th. I got a txt from an post at the same time , and then this morning the package was delivered. So it all happened v quickly after having been stuck in Merseyside for over a week.


  • #521
    Mufc2803
    Registered Users Posts: 9 ✭Mufc2803


    weetiepie wrote: »
    My package was in Merseyside on the 2nd nov. I didnt get another update until last night at 12 midnigt to say it had arrived in Dublin yesterday Tuesday 10th. I got a txt from an post at the same time , and then this morning the package was delivered. So it all happened v quickly after having been stuck in Merseyside for over a week.

    Good to know I will leave it a few days before ordering again so. Thanks for your help


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  • #522
    jelutong
    Registered Users Posts: 1,162 ✭✭✭jelutong


    I ordered an item from Amazon via Addresspal on November 5th. Collected it from my local Post Office today.


  • #523
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,674 ✭✭✭✭fritzelly


    Did everyone waiting for stuff (especially from Germany) have the tracking updated?
    Heading in to 2 weeks tomorrow and the tracking still says its in Koln


  • #524
    peter4918
    Registered Users, Registered Users 2 Posts: 348 ✭✭peter4918


    fritzelly wrote: »
    Did everyone waiting for stuff (especially from Germany) have the tracking updated?
    Heading in to 2 weeks tomorrow and the tracking still says its in Koln

    Waiting on a package from Austria coming through their postal service and last tracking is 29th October where it says item handed over at airport.


  • #525
    JamboTyson
    Registered Users Posts: 21 ✭JamboTyson


    fritzelly wrote: »
    Did everyone waiting for stuff (especially from Germany) have the tracking updated?
    Heading in to 2 weeks tomorrow and the tracking still says its in Koln

    I'm waiting on stuff from Amazon UK and last scan was from St Helens on Nov 1st. Contacted amazon and they sent a replacement which is due tomorrow but exact same story with that. No scans in Ireland yet so that looks like it'll be delayed also


  • #526
    Gally79
    Registered Users Posts: 196 ✭✭Gally79


    peter4918 wrote: »
    Waiting on a package from Austria coming through their postal service and last tracking is 29th October where it says item handed over at airport.

    I’m also waiting for a package from Austria. It has been posted on the 22nd October and has left Austria on the 24th according to Austrian tracking (www.post.at)


  • #527
    reddev75
    Registered Users Posts: 15 ✭reddev75


    fritzelly wrote: »
    Did everyone waiting for stuff (especially from Germany) have the tracking updated?
    Heading in to 2 weeks tomorrow and the tracking still says its in Koln

    Im waiting on mail since the 26th oct from germany but unfortunately its not tracked,so i havent a clue where it is!


  • #528
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    godtabh wrote: »
    Registered letter posted on the 31/10. Still not delivered and no tracking number. ****ing joke.

    Almost in to the third week of this. Still no updates. Total joke


  • #529
    John_Mc
    Registered Users, Registered Users 2 Posts: 2,791 ✭✭✭John_Mc


    I have 4 or 5 packages from Amazon with An Post since end of October. Took ages to arrive in Dublin and now there's no movement at all with any of them.

    This B.S from An Post asking for patience simply doesn't cut it. Patience is a day or two extra on delivery - not 2 or 3 or 4 weeks!


  • #530
    Agent Avenger
    Registered Users Posts: 189 ✭✭Agent Avenger


    Mufc2803 wrote: »
    I just hit the link for a refund and it says I will be refunded in 3-4 working days. Just an inconvenience having to order the items again as they were presents. Maybe I will wait until the end of the week and see do they come. Reading the forum a lot of people seem to be in the same boat

    I’ve gotten refunded for quite a few items in the past few weeks and the items have all shown up, some on the same day the refund was issued or else within a day or two so I’d hold off re-ordering for a few days just to see if they show up.


  • #531
    John_Mc
    Registered Users, Registered Users 2 Posts: 2,791 ✭✭✭John_Mc


    Agent Avenger wrote: »
    I’ve gotten refunded for quite a few items in the past few weeks and the items have all shown up, some on the same day the refund was issued or else within a day or two so I’d hold off re-ordering for a few days just to see if they show up.

    Were you subsequently charged again for the items you were refunded for?

    I received a refund for a fairly expensive item but it later showed up in Dublin sorting office so I could still receive it.


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  • #532
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,264 CMod ✭✭✭✭spurious


    fritzelly wrote: »
    Did everyone waiting for stuff (especially from Germany) have the tracking updated?
    Heading in to 2 weeks tomorrow and the tracking still says its in Koln

    Also waiting on something through DHL in Koln. Stuck there since last Thursday.


  • #533
    Agent Avenger
    Registered Users Posts: 189 ✭✭Agent Avenger


    John_Mc wrote: »
    Were you subsequently charged again for the items you were refunded for?

    I received a refund for a fairly expensive item but it later showed up in Dublin sorting office so I could still receive it.

    No, Amazon told me to keep the items ranging from about €12 up to €65. Saying that it might be different for more expensive items!


  • #534
    JamboTyson
    Registered Users Posts: 21 ✭JamboTyson


    I wonder for items that aren't scanned yet when they eventually are will there be some sort of alert to send them back to amazon. I can't see amazon continuing to pay out refunds if this drags on


  • #535
    LfcIreland
    Registered Users Posts: 11 ✭LfcIreland


    Munstermunch wrote: »
    Did you get your package yet?
    I am also in this situation😟 Purchases some jewellery from USA it was sent vis USPS express Priority International got regular daily updates while still in USA and now tracking has stopped last entry was:

    Your item departed a transfer airport in DUBLIN, IRELAND on November 8, 2020 at 8:37 am. The item is currently in transit to the destination.
    Argh 😖!!! What does this even mean?
    What’s a transfer airport? Does it mean it’s in Ireland? Not appearing on An Post tracking.
    Really worried. Please tell me some of you at least got yours eventually

    Hey did you're package move since, im having the same issue

    Thanks


  • #536
    LfcIreland
    Registered Users Posts: 11 ✭LfcIreland


    wandererz wrote: »
    I am in the same situation as you.
    Says departed Dublin Airport on 27th.. It's now the 4th.

    Hi, any update on your package im in the same situation. So hoping there is just big delays on the irish saide and hasnt been lost.

    Thanks

    Mod: please don't do multiple posts on the same thing. Thanks


  • #537
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,107 ✭✭✭The Continental Op


    Local Postman says he has seen evidence that An Post in Dublin are swamped with Amazon deliveries.

    Amazon can get the stuff to An Post quick enough and the local deliveries have spare capacity but An Post sorting is the limiting factor yet again.

    I've got 3 items that Amazon have sent out a week ago but aren't in An Posts system yet. I'm expecting some refunds shortly.

    Funnily enough the postman was saying he'd be on to Amazon to complain that an item (with and An Post tracking number) was two weeks overdue he got a refund and the items arrived the following day.

    Wake me up when it's all over.



  • #538
    JamboTyson
    Registered Users Posts: 21 ✭JamboTyson


    I wonder are packages with no scans from an post tracking still getting delivered eventually


  • #539
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,107 ✭✭✭The Continental Op


    JamboTyson wrote: »
    I wonder are packages with no scans from an post tracking still getting delivered eventually

    I don't think many, but some do get through, my son had one. Of the lost ones I've had (3 out of 500 plus from Amazon) none have ever made it through.

    Wake me up when it's all over.



  • #540
    codie
    Registered Users, Registered Users 2 Posts: 925 ✭✭✭codie


    I ordered a POC cycling helmet . It was sent on the 16th of September from U.K with zero tracking and I never received it. I don't tink Ill be getting it now. Seller has reimbursed me


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  • #541
    Munstermunch
    Registered Users Posts: 75 ✭✭Munstermunch


    LfcIreland wrote: »
    Hey did you're package move since, im having the same issue

    Thanks
    Nothing yet, Pointless trying to contact An Post they said they haven’t received it yet!! So frustrating 🙄I’m praying it’s just delayed as per recent An Post article attached but how long realistically would it need to be delayed for me to get worried? Any advice


  • #542
    Munstermunch
    Registered Users Posts: 75 ✭✭Munstermunch


    Munstermunch wrote: »
    Nothing yet, Pointless trying to contact An Post they said they haven’t received it yet!! So frustrating 🙄I’m praying it’s just delayed as per recent An Post article attached but how long realistically would it need to be delayed for me to get worried? Any advice

    If yours turns up any time soon please let me know I’m at my wits end worrying over it 😑


  • #543
    LfcIreland
    Registered Users Posts: 11 ✭LfcIreland


    Munstermunch wrote: »
    If yours turns up any time soon please let me know I’m at my wits end worrying over it 😑

    Ive seen that article too and now your post is re assureing because its similar to mine with dates etc

    If it moves I wiil get back to you and please do the same

    Im thinking its just sitting at customs waiting to be cleared and then an post update the system. Its what ive gather from my online searches

    Hopefully will come soon


  • #544
    Munstermunch
    Registered Users Posts: 75 ✭✭Munstermunch


    LfcIreland wrote: »
    Ive seen that article too and now your post is re assureing because its similar to mine with dates etc

    If it moves I wiil get back to you and please do the same

    Im thinking its just sitting at customs waiting to be cleared and then an post update the system. Its what ive gather from my online searches

    Hopefully will come soon

    🀞ðŸ»Praying to St. Anthony 😂😂


  • #545
    Munstermunch
    Registered Users Posts: 75 ✭✭Munstermunch


    BuyersRemorse wrote: »
    I received my package, but there was no update on tracking. It just turned up.

    How long where you waiting did in the end until it turned up if you don’t mind me asking?


  • #546
    Mufc2803
    Registered Users Posts: 9 ✭Mufc2803


    Mufc2803 wrote: »
    Good to know I will leave it a few days before ordering again so. Thanks for your help

    Finally!! Its in dublin sorting centre so now it's the wait to see how long it stays in dublin 😂


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  • #547
    JamboTyson
    Registered Users Posts: 21 ✭JamboTyson


    Mufc2803 wrote: »
    Finally!! Its in dublin sorting centre so now it's the wait to see how long it stays in dublin 😂

    Same here, order that was shipped from amazon on Oct 31st just got a scan


  • #548
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,107 ✭✭✭The Continental Op


    JamboTyson wrote: »
    Same here, order that was shipped from amazon on Oct 31st just got a scan

    imo if its finally got scanned then its shouldn't be long. The problem seems to be the stuff thats sitting there unscanned.

    Edit - cancel that I've just notice that one item that was supposed to be delivered today (Thursday) arrived was scanned in Dublin by An Post early in the morning of Tuesday. Still stuck in Dublin.

    Wake me up when it's all over.



  • #549
    fritzelly
    Registered Users, Registered Users 2 Posts: 17,674 ✭✭✭✭fritzelly


    Woohoo - my parcel from the 30th has been scanned in - at least I can expect it now in the next day or so


  • #550
    Munstermunch
    Registered Users Posts: 75 ✭✭Munstermunch


    fritzelly wrote: »
    Woohoo - my parcel from the 30th has been scanned in - at least I can expect it now in the next day or so

    Just watching RTE News, An Post warn of delays due to high no. of Parcels from uptake in online shopping


  • #551
    ACitizenErased
    Registered Users, Registered Users 2 Posts: 11,675 ✭✭✭✭ACitizenErased


    An Post unprepared for expected massive surge in online shopping. I, for one, am shocked.


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