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48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

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    #902
    fatbhoy
    Registered Users Posts: 939 ✭✭✭fatbhoy


    Lads, can you help me out here... I've a ready-to-go Vodafone SIM years, with number xyz, say. I've order a 48 SIM, and hope to use my xyz number. What do I do? How can I port my xyz number over to the 48 SIM. Also, I presume that when ported, I can't use the old Vodafone SIM, right?


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    #903
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,473 Mod ✭✭✭✭bk


    TheDriver wrote: »
    I find the same the gomo, I have missed calls even when I have bars. The call catcher texts come hours later.

    I, my better half and my sister (who lives in the other end of the country) all have had the same experience with Gomo. Even when we seem to have a signal, still seem to miss calls constantly. Delivery people tell us they tried calling 3 or 4 times before it would get through on the 5th try!

    We are hoping 48 fixes this. 3G signal seems to be 4 bars in my apartment anway, while Gomo is around 1 bar 3G.

    We aren't looking for high speeds, just reliability.


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    #904
    Ten Pin
    Registered Users Posts: 2,815 ✭✭✭Ten Pin


    Lads, can you help me out here... I've a ready-to-go Vodafone SIM years, with number xyz, say. I've order a 48 SIM, and hope to use my xyz number. What do I do? How can I port my xyz number over to the 48 SIM. Also, I presume that when ported, I can't use the old Vodafone SIM, right?

    When 48 SIM arrives, activate it to try it out. During activation it prompts for either NEW NUMBER or KEEP NUMBER. Pick NEW NUMBER, so that you can try it out first and leave VF number intact until you're OK with 48 coverage.

    You can then port your VF number to 48 from within My48 MOVE NUMBER, you can do that next week, next month or next year. When ever you port the VF number, the VF SIM will be inactive and unusable.

    The VF SIM needs to active before porting.


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    #905
    ismamai
    Registered Users Posts: 90 ✭✭ismamai


    fatbhoy wrote: »
    Lads, can you help me out here... I've a ready-to-go Vodafone SIM years, with number xyz, say. I've order a 48 SIM, and hope to use my xyz number. What do I do? How can I port my xyz number over to the 48 SIM. Also, I presume that when ported, I can't use the old Vodafone SIM, right?

    When you activate the sim, it will ask you if you want to move your number or get a new one. I would first get a new one, then test that it works fine in your area. Later in the app/web there is a section to move your number into your sim. When the number is ported, old vodafone sim will stop working.


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    #906
    tonguefish
    Registered Users Posts: 5 ✭tonguefish


    Anybody seeing issues logging in to My48 today ?
    I am getting "Wrong credentials" when I try to log in and reset password tells me "invalid 48 e-mail address".
    Was working fine yesterday.


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    #907
    ismamai
    Registered Users Posts: 90 ✭✭ismamai


    tonguefish wrote: »
    Anybody seeing issues logging in to My48 today ?
    I am getting "Wrong credentials" when I try to log in and reset password tells me "invalid 48 e-mail address".
    Was working fine yesterday.

    It is failing for me. I thought that it was data signal, but it is failing also on wifi


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    #908
    Ten Pin
    Registered Users Posts: 2,815 ✭✭✭Ten Pin


    On the other question, their terms say you have to have made a call, sent a text or used internet in the three months before your recruitee buys their first membership. So, on the face of it, it sounds like using the free 1GB would do that trick but I wouldn't bet my life on it!

    Does the small print say "chargeable"? If you topped up by one euro and made a call / sent text...would that work...


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    #909
    hdl
    Registered Users Posts: 918 ✭✭✭hdl


    Quackster wrote: »
    Exactly!

    On the other question, their terms say you have to have made a call, sent a text or used internet in the three months before your recruitee buys their first membership. So, on the face of it, it sounds like using the free 1GB would do that trick but I wouldn't bet my life on it!

    Thanks for your help!
    Ten Pin wrote: »
    Does the small print say "chargeable"? If you topped up by one euro and made a call / sent text...would that work...

    Here's exactly what it says on the website, doesn't specify whether it has to be chargeable. In my case I think I'll buy a membership and send a couple of texts just in case. Would hate to miss out on it because it's not cut and dry in the Ts and Cs.
    Participants must have successfully made a connecting call or SMS using their 48 SIM card to any mobile, or used mobile internet using their 48 SIM card, at least once within the 3 month period immediately preceding the date on which the Recruitee purchases 48 membership.


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    #910
    Quackster
    Moderators, Regional South Moderators Posts: 5,742 Mod ✭✭✭✭Quackster


    Ten Pin wrote: »
    Does the small print say "chargeable"? If you topped up by one euro and made a call / sent text...would that work...
    You can't use your credit to make calls or send texts without an active membership though so that wouldn't work.


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    #911
    the rock29
    Registered Users Posts: 104 ✭✭the rock29


    I am with eir Mobile and I am testing a 48 SIM in another phone. Ok data speeds on 48 are like night and day against eir but that depends on the area your in so far I can say call quality on 48 seems a little clearer. I am testing the SIM in south Dublin.i have read they are good in urban areas and hopefully someone in rural areas can post some test answer or in other urban areas as well thanks


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    #912
    WayneEnterprise
    Registered Users Posts: 602 ✭✭✭WayneEnterprise


    Trying to port from Eir bill pay to 48 and get asked for the account number when filling in the port request.

    Account number at the top of the Eir bill is 8 digits long but when I enter this on the 48 app to port it say it’s not long enough.

    Has anyone else ported from Eir bill pay and what did you enter for the account?


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    #913
    NabyLadistheman
    Registered Users Posts: 4,124 ✭✭✭NabyLadistheman


    The website and app are both painfully slow. Trying to buy membership and it says this 'service is currently unavailable'

    EDIT

    Turns out because it was Revolut it would not process payment. Went through straight away on my CC


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    #914
    heavywater
    Registered Users Posts: 56 ✭✭heavywater


    WayneEnterprise wrote: »
    Trying to port from Eir bill pay to 48 and get asked for the account number when filling in the port request.

    Account number at the top of the Eir bill is 8 digits long but when I enter this on the 48 app to port it say it’s not long enough.

    Has anyone else ported from Eir bill pay and what did you enter for the account?

    Remove the leading letters. That worked for me.


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    #915
    Gumbo
    Moderators, Society & Culture Moderators Posts: 38,464 Mod ✭✭✭✭Gumbo


    NabyLadistheman wrote: »
    The website and app are both painfully slow. Trying to buy membership and it says this 'service is currently unavailable'

    EDIT

    Turns out because it was Revolut it would not process payment. Went through straight away on my CC

    The app is acting up today in general.
    I had to port my wife on the website. That worked and took 10 mins max.


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    #916
    LowOdour
    Registered Users Posts: 2,439 ✭✭✭LowOdour


    Got my card today to test out but struggling to activate so will try again later.

    Going to test out for a few days with a new number, and all going well will port over.

    See some deals on vodafone if switching number, so might pick one up. Will the new 48 number receive calls/text in trial period?


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    #917
    peejy
    Registered Users Posts: 72 ✭✭peejy


    MayoForSam wrote: »
    Anyone having issues getting verification code texts from your bank or Revolut on 48? PTSB won't work for me due to SIM card being changed (number ported) but apparently it will clear after 24 hours.

    Any update on this?

    When I was on Tesco network, i could not get PTSB messages


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    #918
    crazy 88
    Registered Users Posts: 2,326 ✭✭✭crazy 88


    Have they stopped doing webchat support? I can't see it on the website anymore. Been waiting around 3 weeks now for a SIM to be delivered....


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    #919
    DopeTech
    Registered Users Posts: 6,755 ✭✭✭DopeTech


    danmci wrote: »
    Have they stopped doing webchat support? I can't see it on the website anymore. Been waiting around 3 weeks now for a SIM to be delivered....

    Don't think so as they still have the opening hours on the website.i noticed the chat now button does disappear and come back though from time to time. Possibly between peoples shifts/breaks or something.

    Web chat
    We can offer support during these times :

    9am - 9pm Mon - Fri
    9am - 8pm Sat & Sun


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    #920
    KildareP
    Registered Users Posts: 1,442 ✭✭✭KildareP


    Chat seems best before lunchtime and very rare to see it available after.

    They do not appear to monitor their support or complaint e-mails either. No response after 48 hours, not even an acknowledgment.


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    #921
    crazy 88
    Registered Users Posts: 2,326 ✭✭✭crazy 88


    I was getting onto chat easily around this time before. Sounds like they are being overwhelmed now. Not a good sign


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    #922
    DopeTech
    Registered Users Posts: 6,755 ✭✭✭DopeTech


    danmci wrote: »
    I was getting onto chat easily around this time before. Sounds like they are being overwhelmed now. Not a good sign

    Bound to be more questions from people who have just joined in fairness. Once people are set up they won't have any continued need to contact support frequently.

    Gomo were the same at the beginning, they couldn't keep up with the demand for sim cards and their support was and still is laughable. While 48 isn't perfect they have managed to sort out the 2 issues I've faced fairly quickly and been very helpful with my noob questions.


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    #923
    Ten Pin
    Registered Users Posts: 2,815 ✭✭✭Ten Pin


    No response after 48 hours, not even an acknowledgment.

    That's where they got their name from.


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    #924
    bassy
    Registered Users Posts: 6,542 ✭✭✭bassy


    Just got my son today how do I get the 1 month free??


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    #925
    DopeTech
    Registered Users Posts: 6,755 ✭✭✭DopeTech


    bassy wrote: »
    Just got my son today how do I get the 1 month free??

    Pick a referral link from the link below.
    Activate the sim.
    Buy membership. (Port your number if you want)
    You'll then get €7.99 added to your account.


    https://touch.boards.ie/thread/2057998585/1/#post114699756


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    #926
    crazy 88
    Registered Users Posts: 2,326 ✭✭✭crazy 88


    bassy wrote: »
    Just got my son today how do I get the 1 month free??

    what are you calling him? or do they decide for you?


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    #927
    bassy
    Registered Users Posts: 6,542 ✭✭✭bassy


    danmci wrote: »
    what are you calling him? or do they decide for you?

    Son heung min


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    #928
    Szero
    Registered Users Posts: 162 ✭✭Szero


    2 weeks ago I ordered a sim. It did not arrive after a week. I contacted 48 via Twitter. They said that there was no record that I ever ordered a sim and to re-order. I re-ordered the sim. Again, it did not arrive. I contacted 48 via Twitter. They said that there was no record that I ever ordered a sim and to re-order. I said I was unwilling to keep reordering and wanted to know what the issue was. They suggested that I give them my password and they would login and order it for me. I refused to give them my password.

    WTF. Why are my orders disappearing? Any idea? Thanks.


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    #929
    DopeTech
    Registered Users Posts: 6,755 ✭✭✭DopeTech


    Szero wrote: »
    2 weeks ago I ordered a sim. It did not arrive after a week. I contacted 48 via Twitter. They said that there was no record that I ever ordered a sim and to re-order. I re-ordered the sim. Again, it did not arrive. I contacted 48 via Twitter. They said that there was no record that I ever ordered a sim and to re-order. I said I was unwilling to keep reordering and wanted to know what the issue was. They suggested that I give them my password and they would login and order it for me. I refused to give them my password.

    WTF. Why are my orders disappearing? Any idea? Thanks.

    Strange, maybe try sign up with a new email address.


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    #930
    bassy
    Registered Users Posts: 6,542 ✭✭✭bassy


    DopeTech wrote: »
    Pick a referral link from the link below.
    Activate the sim.
    Buy membership. (Port your number if you want)
    You'll then get €7.99 added to your account.


    https://touch.boards.ie/thread/2057998585/1/#post114699756

    I've already got my SIM card is there way to get the free month,as the link you sent me is a referral to order a sim.


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    #931
    DopeTech
    Registered Users Posts: 6,755 ✭✭✭DopeTech


    bassy wrote: »
    I've already got my SIM card is there way to get the free month,as the link you sent me is a referral to order a sim.

    When you click on the referral link and enter your name it gives you the option to login/activate your sim. Choose this. As far as I know it should work.


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