GoMo FAQs

DopeTech · 20-07-2020 11:59AM

Benicetomonty wrote: »

Data enabled. No other phone, and dont think I should have to inconvenience/harrass relatives looking for one. APNs Im struggling with. Have a galaxy android and have went in to settings to try and enter those settings. Ive saved the first set but still no data. If anybody wants to talk me through an even more foolproof process re the APN id be very grateful.

Have you a 2nd SIM in the phone by any chance? And have it set to use that SIM by accident?

Have you a laptop with a SIM slot?

New Home · 20-07-2020 12:34PM

Benicetomonty wrote: »

Calls and texts seem to be grand. Tried all of the above and still no joy with data unfortunately. Thanks for suggestions though, if theres anything I might be doing wrong or any other ideas, Im all ears!

Stupid question, but you never know: you have enabled mobile data, haven't you? And you haven't set a mobile data usage limit, by any chance? And data saver is off, and do is the wifi connection of the phone?

Benicetomonty · 20-07-2020 12:53PM

DopeTech wrote: »

Have you a 2nd SIM in the phone by any chance? And have it set to use that SIM by accident?

Have you a laptop with a SIM slot?

No laptop. Have a memory card but no 2nd sim.

Benicetomonty · 20-07-2020 12:54PM

New Home wrote: »

Stupid question, but you never know: you have enabled mobile data, haven't you? And you haven't set a mobile data usage limit, by any chance? And data saver is off, and do is the wifi connection of the phone?

Yeah, thats all in order.

Capt'n Midnight · 20-07-2020 06:09PM

Sheep Shagger wrote: »

Post Brexit hasn't been confirmed for any network yet I don't think?

The main UK networks have said no plans, so far.
https://www.bbc.com/news/business-45064268

Three has no plans to bring them back in, regardless of how negotiations between the UK and the EU turn out.

Vodafone said it currently had no plans to change its roaming charges.

EE said: "Our customers enjoy inclusive roaming in Europe and we have no plans to change this based on the Brexit outcome."

And O2 said: "We currently have no plans to change our roaming services across Europe, maintaining our 'Roam Like At Home' arrangements."

PopTarts · 20-07-2020 07:12PM

Ten Pin wrote: »

Settings>Mobile Data>Access Point Names

Then touch '+' to add a new APN

Enter a Name: Gomo (shouldn't matter what this is once it's not blank

Enter APN
Either...
data.myeirmobile.ie
Or...
data.mymeteor.ie
...if one doesn't work try the other.

Check that MCC is 272
Check that MNC is 03 (zero three not O three)

Save

If still no data, toggle airplane mode.
If still no data, restart phone.

Are calls and text working?

Is this for iPhone? Can’t see where APN is.

DopeTech · 20-07-2020 08:11PM

PopTarts wrote: »

Is this for iPhone? Can’t see where APN is.

https://support.apple.com/en-us/HT201699

stockshares · 22-07-2020 03:27PM

Lads was anyone elses signal down today?

I couldn't call or use data from 9.30am until 4pm today.

Slippin Jimmy · 22-07-2020 03:56PM

I didn't experience any issues.

Aquos76 · 22-07-2020 04:07PM

No issues around D15 all afternoon anyway.

Davy · 22-07-2020 04:17PM

stockshares wrote: »

Lads was anyone elses signal down today?

I couldn't call or use data from 9.30am until 4pm today.

Possibly just a tower upgrade in your area. Was it multiple areas for you?

stockshares · 22-07-2020 04:29PM

Davy wrote: »

Possibly just a tower upgrade in your area. Was it multiple areas for you?

No, I contacted them on Chat and they said there were no issues and it might be my phone. They told me to swap the Sim to another pH and check if it works.

I had already done that earlier and it didn't work in either phone or in a Tp Link Router.

When I told them that they reset my connection and told me to turn my ph off for 10mins.

The chat then ended abruptly.

Is there a phone number for GOMO that I could call from someone else's phone if this happens again?

New Home · 22-07-2020 05:14PM

I had no problems, but it looks like you aren't alone: https://downdetector.ie/status/eircom/

Slippin Jimmy · 22-07-2020 06:35PM

stockshares wrote: »

Is there a phone number for GOMO that I could call from someone else's phone if this happens again?

You can only contact them by chat. No phone number available.

stockshares · 22-07-2020 06:44PM

Slippin Jimmy wrote: »

You can only contact them by chat. No phone number available.

If Mobile data is down your left hanging. 7hrs without Internet today felt like an eternity. I suppose it's a first world problem.

Masala · 25-07-2020 08:31PM

Hi al. Gonna port over my wife phone on Monday. Do I need to worry about Contacts not coming over??

Will all her WhasApp messages still be there?.. and her Photos... I be killed if they are lost.

paddy19 · 25-07-2020 09:09PM

Masala wrote: »

Hi al. Gonna port over my wife phone on Monday. Do I need to worry about Contacts not coming over??

Will all her WhasApp messages still be there?.. and her Photos... I be killed if they are lost.

Your life is safe....

The only contacts you need to worry about are ones stored on the SIM.

Most folk now use an app on the phone to store contacts.

Everything else will stay on the phone and is not effected by changing the sim to GoMo.

PopTarts · 27-07-2020 09:41PM

Might be to do with settings but does anyone know why I don’t get notifications when a voicemail is left? I have it set up but I have to go into voicemail myself to see if there is any there. Have missed quite a few recently.

Using an iPhone

twomonkeys · 28-07-2020 07:21AM

PopTarts wrote: »

Might be to do with settings but does anyone know why I don’t get notifications when a voicemail is left? I have it set up but I have to go into voicemail myself to see if there is any there. Have missed quite a few recently.

Using an iPhone

This isnt a feature with Gomo. The network doesnt send a notification for voicemails.

micks_address · 28-07-2020 07:23AM

any issues with GoMo this mornin? I have zero service on the house this morning. (north county dublin) I've rebooted etc and still nothing

KildareP · 28-07-2020 07:38AM

micks_address wrote: »

any issues with GoMo this mornin? I have zero service on the house this morning. (north county dublin) I've rebooted etc and still nothing

No issues here either at home (North Kildare) or work (Castleknock) or anywhere along the way in.

Unrelated to your issue, but has anyone noticed data speeds have been on a severe downward trend over the last few months?
4G is generally usable but with speeds often well below 10Mbps (could easily sustain 40Mb+ about two years ago with an Eir* SIM). Only ever see proper 4G speeds in the relatively sparse locations Eir have deployed 4G+.

I'm also seeing more and more 3G and Edge, instead of 4G, both of which have become increasingly unusable for anything other than browsing text-only webpages. Even e-mail with any sort of image struggles. Used not to be the case previously, I remember Edge used to be able to stream most radio stations online without interruption!

*It's not GoMo being throttled as I've tested an Eir billpay SIM in a different handset alongside my own GoMo and the speedtests were identically poor on both.

kippy · 28-07-2020 08:01AM

KildareP wrote: »

No issues here either at home (North Kildare) or work (Castleknock) or anywhere along the way in.

Unrelated to your issue, but has anyone noticed data speeds have been on a severe downward trend over the last few months?
4G is generally usable but with speeds often well below 10Mbps (could easily sustain 40Mb+ about two years ago with an Eir* SIM). Only ever see proper 4G speeds in the relatively sparse locations Eir have deployed 4G+.

I'm also seeing more and more 3G and Edge, instead of 4G, both of which have become increasingly unusable for anything other than browsing text-only webpages. Even e-mail with any sort of image struggles. Used not to be the case previously, I remember Edge used to be able to stream most radio stations online without interruption!

*It's not GoMo being throttled as I've tested an Eir billpay SIM in a different handset alongside my own GoMo and the speedtests were identically poor on both.

I have to say I've not noticed a deterioration in service in the areas I am in but it could be possible that certain masts/areas are getting oversubscribed relative to a few months ago.

micks_address · 28-07-2020 08:10AM

KildareP wrote: »

No issues here either at home (North Kildare) or work (Castleknock) or anywhere along the way in.

Unrelated to your issue, but has anyone noticed data speeds have been on a severe downward trend over the last few months?
4G is generally usable but with speeds often well below 10Mbps (could easily sustain 40Mb+ about two years ago with an Eir* SIM). Only ever see proper 4G speeds in the relatively sparse locations Eir have deployed 4G+.

I'm also seeing more and more 3G and Edge, instead of 4G, both of which have become increasingly unusable for anything other than browsing text-only webpages. Even e-mail with any sort of image struggles. Used not to be the case previously, I remember Edge used to be able to stream most radio stations online without interruption!

*It's not GoMo being throttled as I've tested an Eir billpay SIM in a different handset alongside my own GoMo and the speedtests were identically poor on both.

Ive noticed it poor in the car for streaming. With three i could generally stream on spotify to android auto anywhere around dublin or built up areas. With GoMo i've to download in advance in wifi if i want to listen in the car. The price is great but im tempted to look at the virgin offers as they use three and ive had better experiences with them before.

micks_address · 28-07-2020 08:26AM

micks_address wrote: »

Ive noticed it poor in the car for streaming. With three i could generally stream on spotify to android auto anywhere around dublin or built up areas. With GoMo i've to download in advance in wifi if i want to listen in the car. The price is great but im tempted to look at the virgin offers as they use three and ive had better experiences with them before.

ok so am on with GoMo chat and they say there is an outage in the area that they trying to fix. A little strange as my wifes iphone is fine on same network.

They say her phone could be connected to a different mast.

Ah well will just have to wait and see.

Cheers,
Mick

naughto · 28-07-2020 04:51PM

Have a gomo sim in a router but cant get the app to work as I presume it has to be on the 3 network so I can keep and eye on the data currently at 110 gb and it's still going strong is there any way around d this??

Also if I order another sim on the 1 account do I get that data allowance or do I get billed for it

wiz569 · 28-07-2020 04:53PM

twomonkeys wrote: »

This isnt a feature with Gomo. The network doesnt send a notification for voicemails.

I get voicemail notifications on my phone using GoMo.

Slippin Jimmy · 29-07-2020 03:09AM

wiz569 wrote: »

I get voicemail notifications on my phone using GoMo.

So do I.

opus · 29-07-2020 10:11AM

wiz569 wrote: »

I get voicemail notifications on my phone using GoMo.

Same a little icon on top of the screen if there's a voice mail waiting. Goes away once I listen to it.

Yggr of Asgard · 29-07-2020 11:07AM

GoMo used to send a text message when a voicemail is received, that seems to be gone.

Instead now they send a carrier signal to my cell phone to make it display the voice mail notification on my android device. Once I check the voicemail the notification icon goes away.

longcock · 29-07-2020 11:11AM

Do GoMo offer or have any plans for a web text service

GoMo FAQs

Comments