Tiviar Alpha Plus Combo STB

sligojoek wrote: »

Most of what you need to know is in the first few pages. If you're any way tech savvy you'll manage it. I was dubious myself at the start but it's the best move I ever made. Plenty of people on here are fantastic with help.

Thanks - I'll be back with a few silly questions I assume. Won't cancel the Sky just yet....lol

Most boxes from Wos say 2 year warranty,what is wrong with it?

greasepalm wrote: »

Most boxes from Wos say 2 year warranty,what is wrong with it?

Box will not power-up. Mostly it's completely dead but at random times it appears to start the power-up cycle but then fails after a few seconds and dead again!

Hi,
new here and new to satellite. I have the Tiviar Alpha+ with OpenATV version 6.0.
I've connected ethernet and looked at updating the software but got a message warning me that 'there is a risk that Tiviar will not boot after online update...a new flash will increase the stability....an online update is done at your own risk'

What are the benefits of updating the software and what's the recommended approach?
Thanks

greasepalm wrote: »

Have you another power supply to check with.Is there a hdd fitted or usb inserted?

If only I had another power supply!!
Yes HDD fitted by WoS and no USB inserted but the good news is that WoS have authorized an RMA number so presumably it's still under warranty although I will have to cover the cost of return to them.

There are no benefits updating the software an if box is working ok leave well alone. In fact if it is working good have you done a backup just in case? Are you sure its 6.0? Mine is 6.1 and thats 2 years ago. Its the THBB image with a great skin.

@peking have you tried box with the hdd disconnected? Has it been running hot ie not well ventilated? What image are you using and skin? Have you tried pushing the power cord at the back in a bit tighter? In fact try a different power cord.

swoofer

Yes I checked back and 6.0 is 2017. I don't know where you bought it but it may have come with 6.0 preloaded. I have time on my hands as well. You wont get netflix on it and one of the reasons for updating you may get a few newer apps. IPTV has taken a lot of the fun out of these boxes and you can use it for iptv but that's another story.

The latest version of openatv is 6.4 and it is still in beta form , also they have taken it upon themselves to lock it until you create a new password. So dont use it, best is 6.3 but read on.

These boxes are tricky so a few on here have been good enough to create a custom image and give support. In fact you are in the right thread. Go back to the beginning and you will see the poster THHB the image I am using is in post number 32. If you follow the guide you will have a good box and openatv 6.1. Then if you look under software management you will see a facility to do a backup and will have the option to back up to hdd or usb. Choose USB but it has to be formatted to fat 32 first.

You will need to know how to FTP to the box and mention is made of filezilla which is free but WNSCP is better and I hope you are using windows.

However, these boxes are tricky so you should do a backup before you start, with VERSION 6.0 I don't know what is under software management but it should give you a backup facility.

To update box to version 6.3 you download it in zip format and then unzip to a usb BUT make sure no other files are on usb and its fat 32. When box is updating you should get the message " do you wish to restore settings?, and can say yes BUT you will already have done a backup to the hdd and that will have the settings, if you have not done a backup I don't know what will happen as I have back up ingrained in my brain. These boxes are fussy with usb sticks so its best to have a few. sandisk is good.

The image I am using was created by THHB so its now referred to as the THHB image and its ace, 2 years and not a peep. Read this thread a it has all the answers and I will be just repeating myself If you are still totally flummoxed post back and say what you have on box, ie hdd, name of skin, 2 feeds from sat plus saorview, connected to internet. Its like anything easy when you know how.

swoofer wrote: »

Yes I checked back and 6.0 is 2017. I don't know where you bought it but it may have come with 6.0 preloaded. I have time on my hands as well. You wont get netflix on it and one of the reasons for updating you may get a few newer apps. IPTV has taken a lot of the fun out of these boxes and you can use it for iptv but that's another story.

The latest version of openatv is 6.4 and it is still in beta form , also they have taken it upon themselves to lock it until you create a new password. So dont use it, best is 6.3 but read on.

These boxes are tricky so a few on here have been good enough to create a custom image and give support. In fact you are in the right thread. Go back to the beginning and you will see the poster THHB the image I am using is in post number 32. If you follow the guide you will have a good box and openatv 6.1. Then if you look under software management you will see a facility to do a backup and will have the option to back up to hdd or usb. Choose USB but it has to be formatted to fat 32 first.

You will need to know how to FTP to the box and mention is made of filezilla which is free but WNSCP is better and I hope you are using windows.

However, these boxes are tricky so you should do a backup before you start, with VERSION 6.0 I don't know what is under software management but it should give you a backup facility.

To update box to version 6.3 you download it in zip format and then unzip to a usb BUT make sure no other files are on usb and its fat 32. When box is updating you should get the message " do you wish to restore settings?, and can say yes BUT you will already have done a backup to the hdd and that will have the settings, if you have not done a backup I don't know what will happen as I have back up ingrained in my brain. These boxes are fussy with usb sticks so its best to have a few. sandisk is good.

The image I am using was created by THHB so its now referred to as the THHB image and its ace, 2 years and not a peep. Read this thread a it has all the answers and I will be just repeating myself If you are still totally flummoxed post back and say what you have on box, ie hdd, name of skin, 2 feeds from sat plus saorview, connected to internet. Its like anything easy when you know how.

Brilliant, thanks. Will review

Its best to leave usb plugged in, it saves the HDD spinning up too often.

Where did you get the mention of openvix? Thats a totally different image. Ahh I see now re vix, no, that;s just a written guide, its done by the vix people but applies to all images. Its telling you how to flash an image any image to the box.

You download the backup, unzip it to a usb stick, not the one already in use,, that has been formatted to fat 32 and then follow the guide.

You dont need to use putty and I dont know where you are getting that idea from.

Now this is important what image have you on the box already? go to menu, information, you may have a Vix image.

6.1 is the backup and that works fine. Power on from the back and it should restart.

Sigma101 wrote: »

I have the exact same problem. Sometimes the box powers up, sometimes not. When it powers up it typically freezes on one channel and doesn't react anymore to any commands. I got mine from Satworld just 6 months ago. They're not answering their phone or responding to mails. I'd love to know how you get on with your repair.

Where is your epg been stored is it internal flash? needs to be hdd or usb or box will run out of memory.
What is your box ip --- 192.168.1.**


Enter that into web browser and it should open webif and see if any buttons used there do more than remote.
Satworld were contactable to the trade.

greasepalm wrote: »

Where is your epg been stored is it internal flash? needs to be hdd or usb or box will run out of memory.
What is your box ip --- 192.168.1.**


Enter that into web browser and it should open webif and see if any buttons used there do more than remote.
Satworld were contactable to the trade.

Thanks for the info. The epg is stored on the hdd. Webif is accessible when the box powers up correctly. When the box freezes it's no longer visible on the network. Most of the time the box wont power up or it will stay frozen on one channel. I've spoken to Satworld since and they say it needs to be reflashed. I can post it to them but they didn't commit to covering their own costs for reflashing. Do you think I could reflash it myself?

Sigma101 wrote: »

I'd love to know how you get on with your repair.

Quick update...just got an email to say they are replacing my box...doesn't say what with!

You should ask them, that tiviar has gone up in price now, can you remember what you paid for it? I'd say you get a tiviar.