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GoMo FAQs

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Comments

  • #1742
    Nigel Fairservice
    Moderators, Regional Abroad Moderators Posts: 2,629 Mod ✭✭✭✭Nigel Fairservice


    Coolaboy wrote: »
    Hi folks. Going to switch to Gomo. Where the best place to buy an unlocked phone? Do tesco or carphone warehouse sell them?

    Tesco phones would probably be locked to Tesco. Carphone Warehouse sell unlocked phones. You could also try Amazon or websites of the manufacturers themselves for unlocked phones.


  • #1743
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,936 ✭✭✭Ten Pin


    Argos or Amazon are the main SIM free phone vendors in normal times.

    Tesco sell phones but they're probably network locked so you'd need to choose a phone that could be unlocked for small money.

    Is there any reason you can't unlock the phone you have?


  • #1744
    king2
    Registered Users, Registered Users 2 Posts: 414 ✭✭king2


    Coolaboy wrote: »
    Hi folks. Going to switch to Gomo. Where the best place to buy an unlocked phone? Do tesco or carphone warehouse sell them?

    bought 2 in the last few months online from laptopsdirect.ie. alcatel a7, 4g, 3gb Ram, 32gb internal memory,5.5" HD screen for around €100. arrived in 2 days. also bought a Cubot A5 similar spec for around the same price


  • #1745
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,648 Mod ✭✭✭✭New Home


    Coolaboy wrote: »
    Hi folks. Going to switch to Gomo. Where the best place to buy an unlocked phone? Do tesco or carphone warehouse sell them?

    Try one of the independent phone repair shops, sometimes they sell unlocked phones. Alternatively, Currys/Carphone Warehouse might have some.


  • #1746
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,648 Mod ✭✭✭✭New Home


    Also, see this: https://www.boards.ie/vbulletin/showpost.php?p=107544701&postcount=1


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  • #1747
    madmoe
    Registered Users, Registered Users 2 Posts: 4,410 ✭✭✭madmoe


    Hi all,
    Is it possible to change some setting for GoMo or on the phone to allow me access data/4G while on a call? The data always seems to drop off? Is this happening for everyone else? Does it happen on all networks?

    Thanks,
    M


  • #1748
    kn
    Registered Users, Registered Users 2 Posts: 3,900 ✭✭✭kn


    madmoe wrote: »
    Hi all,
    Is it possible to change some setting for GoMo or on the phone to allow me access data/4G while on a call? The data always seems to drop off? Is this happening for everyone else? Does it happen on all networks?

    Thanks,
    M

    It drops to just H from 4G but otherwise usable.


  • #1749
    kn
    Registered Users, Registered Users 2 Posts: 3,900 ✭✭✭kn


    I went over the 80GB limit Sunday and it seems as if they have increased the speed for going over the limit in line with their agreement with the government for extra bandwith. Its only about 1Mbps download but is at least usable. Your not going to be streaming in HD with it but compared to last month when it slowed down to a trickle taking ages to open a webpage then it is at least an improvement and usable.

    PS youtube at the 480 setting is fine for streaming.


  • #1750
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    4G always dropped back to 3G while I’m making a call, sometimes it may disappear altogether but generally that’s only if I’m in a area that the coverage wouldn’t be great anyway.


  • #1751
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,181 ✭✭✭DopeTech


    Aquos76 wrote: »
    4G always dropped back to 3G while I’m making a call, sometimes it may disappear altogether but generally that’s only if I’m in a area that the coverage wouldn’t be great anyway.

    That's because none of the networks in Ireland have voLTE (voice over lte) as far as I know. Which means 4g is only used for data. Calls will always be done over 3g/2g.


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  • #1752
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,181 ✭✭✭DopeTech


    Mr.S wrote: »
    Looking to move away from GoMo to 48 - am I right in saying I just need to port my number with 48 and my contract will automatically be cancelled on GoMo’s side?

    Correct


  • #1753
    BKWDR
    Registered Users, Registered Users 2 Posts: 2,189 ✭✭✭BKWDR


    Hi all,

    moved my voda account from a bill pay to PAYG. They put 10e on my account and told me i needed to top up to register on a plan.
    Logged into GOMO to port over my number but keep getting the error text back saying
    "OH no we tried to move your number to our network but the account tyupe you slected did not match with your current provider...see out FAQ...etc'

    Ive tried both unregistered pre paid and registered prepaid but neither work.

    Anyone else experienced this?

    Thanks in advance


  • #1754
    Masala
    Registered Users, Registered Users 2 Posts: 3,581 ✭✭✭Masala


    If I move to Gomo.... when i start up with the new SIM will all my TextMessages And WhatsApp message still be on my phone???


  • #1755
    Nigel Fairservice
    Moderators, Regional Abroad Moderators Posts: 2,629 Mod ✭✭✭✭Nigel Fairservice


    Yes, they will. They're stored on the phone. Just check that your phone numbers are stored to the phone or on your Google account (if you're on Android). If your phone numbers are saved to your current sim you might have to enter them again.


  • #1756
    Masala
    Registered Users, Registered Users 2 Posts: 3,581 ✭✭✭Masala


    Nigel Fairservice wrote: »
    Yes, they will. They're stored on the phone. Just check that your phone numbers are stored to the phone or on your Google account (if you're on Android). If your phone numbers are saved to your current sim you might have to enter them again.

    Many thanks.... how do I know my numbers ar on my phone or Sim?


  • #1757
    Davy
    Registered Users, Registered Users 2 Posts: 19,301 CMod ✭✭✭✭Davy


    Masala wrote: »
    If I move to Gomo.... when i start up with the new SIM will all my TextMessages And WhatsApp message still be on my phone???

    Just don't put the sim in the phone till the port is complete and you will be fine.


  • #1758
    Biggest lickspittle on boardz
    Closed Accounts Posts: 558 ✭✭✭Biggest lickspittle on boardz


    I had signed up for the €9.99 deal the first week this deal came out....I just noticed today that Eir have been invoicing me €10.59 since last month...I have a direct debit of €9.99 payment every month set up, although the payment automatically processed last month at €10.59 without my permission!

    Has anybody experienced this? And how can they take extra money from my account without my permission? :eek:


  • #1759
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,648 Mod ✭✭✭✭New Home


    If you send 2 MMS a month that would explain it, but the bill would give you a breakdown.


  • #1760
    Bikerman2019
    Closed Accounts Posts: 992 ✭✭✭Bikerman2019


    Look at your bill, it should show what is being charged for. One of my sims is doing that but that is because granny is texting spain. International calls and texts are chargeable.


    If only I could get her to use whatsapp instead......


  • #1761
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Gooser14


    Why have you set up a direct debit with eir? GoMo automatically take the amount due from your registered Debit or Credit Card and not by direct debit from your bank account.

    The amount taken via direct debit can be varied without your permission as can the amount taken by GoMo from your registered Debit/Credit card.


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  • #1762
    mgbgt1978
    Registered Users, Registered Users 2 Posts: 4,233 ✭✭✭mgbgt1978


    Hi all. I'm about to hit the Buy Now button on a Huawei from Eir. I just want to confirm that an Eir-locked phone will work with a Gomo Sim.
    I found a couple of cases here where people with an Eir phone had issues trying to use a Gomo Sim.
    Just hoping for a definitive answer....as Huawei unlock codes are usually up around €40 for phones locked to Irish networks.


  • #1763
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,648 Mod ✭✭✭✭New Home


    You're better off asking either Eir or GoMo.


  • #1764
    kippy
    Registered Users, Registered Users 2 Posts: 19,823 ✭✭✭✭kippy


    mgbgt1978 wrote: »
    Hi all. I'm about to hit the Buy Now button on a Huawei from Eir. I just want to confirm that an Eir-locked phone will work with a Gomo Sim.
    I found a couple of cases here where people with an Eir phone had issues trying to use a Gomo Sim.
    Just hoping for a definitive answer....as Huawei unlock codes are usually up around €40 for phones locked to Irish networks.

    If you've found a couple of cases where people with GoMo Sims had issues using them in an Eir locked phone and the issue was to do with network locking and not something else then the definitive answer appears to be in some cases there will be issues. In other there will be none.

    My own personal experience is that there will be no issues in the example you provide. However I can only explain the stories youve heard by advising the issues were not network lock issues in the first instance.


  • #1765
    mgbgt1978
    Registered Users, Registered Users 2 Posts: 4,233 ✭✭✭mgbgt1978


    New Home wrote: »
    You're better off asking either Eir or GoMo.
    No, I'm not unfortunately.

    Gomo do not sell phones themselves so have no knowledge (or concerns) about this issue.
    Eir simply say that their phones are locked to the Eir network.
    Seeing as Gomo is a subsidiary of Eir, uses the Eir network, and uses the same 085 prefix as Eir it appears that in most cases an Eir-locked phone will accept a Gomo Sim. However a couple of posters in this Thread have apparently had issues with using a Gomo Sim in an Eir phone.
    Hence why I asked the question here....hoping that somebody who experienced this issue might see it.


  • #1766
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,648 Mod ✭✭✭✭New Home


    mgbgt1978 wrote: »
    No, I'm not unfortunately.

    Gomo do not sell phones themselves so have no knowledge (or concerns) about this issue.
    Eir simply say that their phones are locked to the Eir network.
    Seeing as Gomo is a subsidiary of Eir, uses the Eir network, and uses the same 085 prefix as Eir it appears that in most cases an Eir-locked phone will accept a Gomo Sim. However a couple of posters in this Thread have apparently had issues with using a Gomo Sim in an Eir phone.
    Hence why I asked the question here....hoping that somebody who experienced this issue might see it.

    That's why I was suggesting asking them - it's not only phone-related, it's network related, and you can always ask Eir what you need to do to unlock it if needs be. Eir would be the best ones to tell you if that specific phone would work on their sister network. People here have had mixed experiences, so you most likely wouldn't be able to get a definite answer here.


  • #1767
    Quackster
    Moderators, Regional South Moderators, Paid Member Posts: 6,148 Mod ✭✭✭✭Quackster


    mgbgt1978 wrote: »
    Hi all. I'm about to hit the Buy Now button on a Huawei from Eir. I just want to confirm that an Eir-locked phone will work with a Gomo Sim.
    I found a couple of cases here where people with an Eir phone had issues trying to use a Gomo Sim.
    Just hoping for a definitive answer....as Huawei unlock codes are usually up around €40 for phones locked to Irish networks.

    I'm 100% certain Eir-locked phones work with GoMo SIMs as GoMo uses Eir's MNC.


  • #1768
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,936 ✭✭✭Ten Pin


    If possible, can you find the posts that suggested problems with Eir handsets on Gomo?

    The MCC and MNC are the parameters normally used to restrict network access on handsets. Gomo and Eir use the same MCC/MNC so in theory Eir handsets should work on Gomo. To restrict handsets further would require Gomo to block Eir handsets at a network level based on some other parameter such as IMEI.

    It's doubtful gomo are doing that as it would require extra IT staff to set up and Gomo are a bare bones operation.


  • #1769
    vagdt
    Registered Users, Registered Users 2 Posts: 10 ✭vagdt


    Hi All, I changed to GOMO a few months ago and ive noticed the coverage is not great while driving through certain areas but im not expecting a whole lot for €10 a month. I bought a fitbit watch recently and have been doing a lot of running, as the fitbit uses the GPS from the phone ive noticed there seems to be an issue with the tracking of my runs (location/pace/distance) I've put my GOMO sim card into other spare phones i have around the house just to rule out an issue with the phone but still the same. I then tried my work phone which is on 02 and it works perfect. I am just wondering if anyone else is having any similar issues with GOMO and fitness devices?


  • #1770
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,181 ✭✭✭DopeTech


    vagdt wrote: »
    Hi All, I changed to GOMO a few months ago and ive noticed the coverage is not great while driving through certain areas but im not expecting a whole lot for €10 a month. I bought a fitbit watch recently and have been doing a lot of running, as the fitbit uses the GPS from the phone ive noticed there seems to be an issue with the tracking of my runs (location/pace/distance) I've put my GOMO sim card into other spare phones i have around the house just to rule out an issue with the phone but still the same. I then tried my work phone which is on 02 and it works perfect. I am just wondering if anyone else is having any similar issues with GOMO and fitness devices?

    Maybe gomo doesn't have as good signal in the area as 3 does. I've been with them since October, no issues so far. Every network will have different weaker spots in different areas but I'm yet to run into an issue related to coverage/speeds. I noticed the speeds dropped around the time the lockdown started but even with that no issues.


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  • #1771
    stickman1019
    Registered Users, Registered Users 2 Posts: 165 ✭✭stickman1019


    Looking to port my mother over from Eir to Gomo.


    Currently the package she has includes Landline Broadband and Mobile with Eir.


    When porting I get four options as below:

    1) Prepay (Registered)
    2) Prepay (Unregistered)
    3) Post-Pay (Single Line)
    4) Post-Pay (Multi-Line)

    Ruling out options 1 & 2 as she is not Pre-Pay; I am unsure as to which option to take out of 3 & 4.

    So there is only one mobile number on the account which would lead me to Option 3 Single line.

    Now the landline and broadband is on the account does this technically classify the account as multi line Option 4 ?



    I know from personal experience when I ported my mobile before Christmas and lost it for 3 months due to a failed port.


    Just looking to get the correct option before porting to avoid the hassle I had.


    Has anyone had any experience with this specific situation?


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