GoMo FAQs

hawaii501 wrote: »

It is 2 texts from a 57666 number, just checked the date and it was during Cheltenham week(before the lockdown) therefore highly intoxicated which explains why I don't remember

Cheers both.

One of these might trigger your memory.

https://servicechecker.comreg.ie/Find/Index?ShortCode=57666

CiarraiAbu2 wrote: »

Anybody else find the speed very slow today, I can normally work the laptop and use the phone but the hotspot stopped working the minute I took a call today.

Yeah that's par for the course.You generally can't make calls and have the hotspot work simultaneously.

madmoe wrote: »

Is there a setting where that can be changed??

Cheers,
M

Not as far as I know, used have that problem a few years ago, had to log on to a remote application, I'd be running stuff, Phone would ring.......take call, drop connection. A dual sim phone gets around it I think.

Is there a way of seeing a detailed bill. I was charged more than 9.99/

I had interternational and premium calls barred.

It is good value.


Speeds and call.quality can vary

CiarraiAbu2 wrote: »

Log into your gomo account and you can get a full breakdown

It will be under "My Bills".

TheQuietBeatle wrote: »

We were charged 2 euro more also randomly.

What does it say on the bill?

DopeTech wrote: »

One of these might trigger your memory.

https://servicechecker.comreg.ie/Find/Index?ShortCode=57666

Thanks a lot for this, nearly positive someone mentioned Laura Lynn and that explains the 2 small donations

I wondered why mine was higher than the usual €9.99, forgot, I sent SMSs to RTE and Newstalk.... complete waste.

Thegalwayman wrote: »

Can you use GoMo sim as a WiFi hotspot in an iPhone?

Yes.

You'll need a complaint reference number for Comreg.

It's opted in by default so you need to request opt out, which is a flaw, Comreg should stipulate that it's disabled by default but then no one would opt in and Comreg wouldn't get any licence fee revenue.

At the very least they should ban reverse charge SMS so that if a user wanted to enter a competition, they could do so without being blindsided by a scam by unscrupulous companies.

It's bizarre that Comreg just allow this to continue and it's equally bizarre that there is little to no coverage by consumer journalists of what seems to be a widespread problem.

Seems to be back to normal tonight.

Osbourn wrote: »

My last two bills have extra charges in the amount of €7.50 for three SMS messages to austria. This if I uderstand it relates to scam calls I am getting. An app I am using blockes the call next I get a text message which I only replied one time saying stop. GOMO are telling me that a) when I signed up I used a premium service number when the number I am using is the number that was on the sim card. Now their telling me I opted into premium number options. I do not recall opting for anything other that the basic €9.99 per month. Is this a scam or something. Lets wait a few months then we will start hitting them with charges. I am about tired of this and fully intend to pursue it through COMREG and the comsumer agencies.

Don't delay now!

Guys, can somebody help me with getting Call Catcher to work ? I had it working last October but I must have changed something in my voicemail settings since then.
I don't want any voicemail, just a message telling a caller (while my phone is off) that 'Meteor' (I know) call catcher will send a text, etc....
If I go into my voicemail and press 4 to turn it on I still go straight to voicemail (from another phone, with mine off). If I turn off all diverts the caller just gets the "person you are calling cannot be reached" message, but no mention of call catcher and I don't get a text when I power on again.
I had this same problem with Meteor a few years ago, but afaik I contacted Customer Care and they reset my voicemail to get it working again.
I have contacted GoMo's Care Team and all I'm getting is 'press 4 to turn on call catcher'......