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Statement of Liability 2019

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    #662
    Iang87
    Registered Users Posts: 3,181 ✭✭✭Iang87


    its actually ridiculous. I'm going to ring now. God help the poor person about to answer, its not their fault but they're the face of it.


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    #663
    rsl1976
    Registered Users Posts: 824 ✭✭✭rsl1976


    Just off the phone with them. Mine has been processed and it's just gone for approval for payment. The girl was able to tell me exactly what i was due.


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    #664
    Fathead
    Registered Users Posts: 328 ✭✭Fathead


    rsl1976 wrote: »
    Just off the phone with them. Mine has been processed and it's just gone for approval for payment. The girl was able to tell me exactly what i was due.

    What number are you using to get through to them?


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    #665
    Iang87
    Registered Users Posts: 3,181 ✭✭✭Iang87


    15 minutes on hold. Finally got through. 10 seconds later there's silence and the phone hangs up.


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    #666
    rsl1976
    Registered Users Posts: 824 ✭✭✭rsl1976


    Fathead wrote: »
    What number are you using to get through to them?

    01 7383636


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    #667
    WetDaddy
    Registered Users Posts: 1,399 ✭✭✭WetDaddy


    rsl1976 wrote: »
    Just off the phone with them. Mine has been processed and it's just gone for approval for payment. The girl was able to tell me exactly what i was due.

    Congrats :) As a matter of interest, is this reflected anywhere online for you? Does it show this on Revenue.ie (maybe in My Documents or somewhere)? Also, did you receive an e-mail to the same effect?

    I'm asking for those of us compulsively checking the site / our inboxes!


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    #668
    rsl1976
    Registered Users Posts: 824 ✭✭✭rsl1976


    WetDaddy wrote: »
    Congrats :) As a matter of interest, is this reflected anywhere online for you? Does it show this on Revenue.ie (maybe in My Documents or somewhere)? Also, did you receive an e-mail to the same effect?

    I'm asking for those of us compulsively checking the site / our inboxes!

    No not as yet. She said it was done on the 7th and went for approval this morning so i am hoping it shows up at some stage today.

    I have been checking compulsively myself for the last 4 weeks:)


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    #669
    Rcarass
    Registered Users Posts: 7 ✭Rcarass


    rsl1976 wrote: »
    Just off the phone with them. Mine has been processed and it's just gone for approval for payment. The girl was able to tell me exactly what i was due.

    The line hung up on me after 6 minutes of hearing all the info


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    #670
    Elysium1
    Closed Accounts Posts: 67 ✭✭Elysium1


    Rcarass wrote: »
    The line hung up on me after 6 minutes of hearing all the info

    It’s their new standard of customer service.


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    #671
    Bojill
    Registered Users Posts: 346 ✭✭Bojill


    I presume by the lack of activity here, that most people are sorted?
    Submitted mine 4 weeks ago today :(


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    #672
    grayzer75
    Registered Users Posts: 973 ✭✭✭grayzer75


    I just received mine this morning after a five week wait, hopefully it's the start of the end of the backlog.......


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    #673
    adoodle
    Registered Users Posts: 17 ✭adoodle


    Still waiting!


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    #674
    Ms2011
    Registered Users Posts: 3,120 ✭✭✭Ms2011


    Still waiting on mine since 10th Jan.


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    #675
    sydthebeat
    Subscribers Posts: 41,095 ✭✭✭✭sydthebeat


    Ms2011 wrote: »
    Still waiting on mine since 10th Jan.

    Approx the same for me


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    #676
    grayzer75
    Registered Users Posts: 973 ✭✭✭grayzer75


    I was waiting from Jan 8th so hopefully you guys will be sorted soon.


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    #677
    Sixmix
    Registered Users Posts: 1 ✭Sixmix


    Submitted on 1st Jan and still waiting 🙄


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    #678
    TrixIrl
    Registered Users Posts: 200 ✭✭TrixIrl


    Submitted mine on 10th and got SOL notification by email this morning. It wasn't there yday so to all those, like me, who were checking every day you can likely wait.

    Himselfs was submitted on the 12th and no sign yet but hoping for this week.

    Things I've guessed may have slowed mine down- married in 2019 so had to submit enquiry re assessable spouse, and also had unpaid mat leave for Dec so they could have been waiting on my non existent Dec pay return.


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    #679
    cozar
    Registered Users Posts: 4,472 ✭✭✭cozar


    submitted 5th January, amended again on the 30th Jan, could'nt view SOL until this morning and getting a small refund :)


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    #680
    rsl1976
    Registered Users Posts: 824 ✭✭✭rsl1976


    Rang again this morning as i was told yesterday it was just waiting on approval.

    Still waiting to be approved and the person i was speaking to was quite rude and told me that at this time of year you can expect to wait anywhere between 6-12 weeks.

    I'm actually shocked at that response!


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    #681
    theShire
    Registered Users Posts: 527 ✭✭✭theShire


    Submitted mine on Jan 2nd and still no update


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    #682
    Iang87
    Registered Users Posts: 3,181 ✭✭✭Iang87


    Was told yesterday I might have it by end of the week. I wont believe it til I see it. The guy could tell me roughly what the overpayment was so that makes waiting easier


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    #683
    rsl1976
    Registered Users Posts: 824 ✭✭✭rsl1976


    Iang87 wrote: »
    Was told yesterday I might have it by end of the week. I wont believe it til I see it. The guy could tell me roughly what the overpayment was so that makes waiting easier


    My husband called them after i did (he has another query in with them) and we know what we are getting too. The girl he spoke to said she couldn't give a time frame but said that was all they are working on and hope to have everything finished by next week


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    #684
    Keisha07
    Registered Users Posts: 86 ✭✭Keisha07


    I made an enquiry regarding my return on 7 January (originally submitted on 2nd January) got a reply via my enquiries today stating my expenses had been approved and my sol would issue shortly, i guess that's progress but jeez what a wait and who knows how long more


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    #685
    rsl1976
    Registered Users Posts: 824 ✭✭✭rsl1976


    Very frustrating.

    I would have expected the SOL to issue once they were approved. Hopefully you are not waiting too much longer


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    #686
    tfeldi
    Registered Users Posts: 102 ✭✭tfeldi


    masterboy123 wrote: »
    Inserted the amount manually.
    But now I have resubmitted with receipt upload feature.

    I received my SOL this morning but no sign of the health expenses being acknowledged.

    How was yours resolved?


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    #687
    Colemania
    Registered Users Posts: 4,110 ✭✭✭Colemania


    I'm convinced they're operating on a last in, first out basis after a technical problem early on in January.

    I did my dad's return 10 days ago and he got his SOL 3 days later and his refund was in his account 5 days after submitting the return,

    I did mine on 01/01/20 and still nothing. I even resubmitted it to try push it up the queue but no luck.

    My aunt also did hers a few weeks after me and got hers back in a week.


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    #688
    bellatrix1
    Registered Users Posts: 34 ✭bellatrix1


    Still waiting here since 1st also and resubmitted also. Nada


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    #689
    Bhoy1967
    Registered Users Posts: 187 ✭✭Bhoy1967


    Still waiting here. Submitted on Jan 2nd. No option to resubmit it as it is locked. Hopefully it will be sorted soon.


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    #690
    Stratvs
    Registered Users Posts: 958 ✭✭✭Stratvs


    I submitted 2018 + 2019 for a client on 27 Jan. There was nothing this last week and now today both years are up with SOLs dated 28 Jan.


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    #691
    glen123
    Registered Users Posts: 553 ✭✭✭glen123


    Did two 2 weeks ago - one for myself and one for my friend.

    She got hers 2 days later plus a refund.

    Still waiting for mine.

    What i noticed though when i was doing hers, it showed some preliminary refund amount at the start. Mine didn't have it. Not sure if this is why hers was processed so quickly.


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