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Amazon Prime Video, General Discussion [Ireland]

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Comments

  • #992
    Cina
    Registered Users, Registered Users 2 Posts: 2,400 ✭✭✭Cina


    facehugger99 wrote: »
    On live chat at the moment and they say I'm on Primevideo.com and will need a UK payment card and billing address - any ideas how to get around this?

    They say they won't transfer my existing subscription over to UK version.
    I had this too, had to try with them three times but the third time they did it, 1 steps

    - set your default address to be a UK address, like a Parcel Wizard address
    - change your revolut account so that it points to a UK address, again, the Parcel Wizard address is fine, this will change your Revolut card to be a UK card
    - remove the Revolut card as a payment method if it's there and add it again, this will ensure it shows as a UK card

    (if you don't have a Revolut card, get one, and save yourself some bob ordering from Amazon anyway!)

    Then go on to Live Chat, they'll ask you a few questions, where are you currently located, just say the UK, they might ask extra details like your full address. I gave the Parcel Wizard and he didn't say anything, gave me access fine then.

    Part of it probably depends on the customer service agent you get too, I think some are probably less bothered than others and I've seen people get switched over just by requesting, no questions asked You can keep trying over and over with different ones anyway.


  • #993
    bugsyb4
    Registered Users, Registered Users 2 Posts: 426 ✭✭bugsyb4


    PabloAndRoy wrote: »
    Seems to be Chromecast that is the issue. Perfect on Android app. Perfect on LG TV. HDR as poster above said.

    Also bonus can watch both streams at same time. One on TV one on Android app.

    This seemed to be the case for me anyway last night as the Chromecast I was using on one TV seemed to keep stopping while the firestick on another TV worked away well. Will be using the firestick for tonight's game anyway!


  • #994
    bugsyb4
    Registered Users, Registered Users 2 Posts: 426 ✭✭bugsyb4


    Cushtie wrote: »
    Anyone with the free prime through Eir manage to get it working?

    I wonder have they manged to block the Eir lp addresses or something?


    Was working for me last night and I am on Eir offer. Surely must be a few more doing the same!


  • #995
    Vudgie
    Registered Users, Registered Users 2 Posts: 887 ✭✭✭Vudgie


    Is there any way to tell that you are looking at the UK content...specific movie or TV show?

    Does the UK app look the same as the Irish one? Can you rent/buy content on UK app?


  • #996
    TheValeyard
    Registered Users, Registered Users 2 Posts: 14,650 ✭✭✭✭TheValeyard


    Vudgie wrote: »
    Is there any way to tell that you are looking at the UK content...specific movie or TV show?

    Does the UK app look the same as the Irish one? Can you rent/buy content on UK app?

    +1

    Also do UK users have access to Supernatural season 6?

    Just left Irish version.

    Looks like I picked the wrong week to quit sniffing glue



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  • #997
    bugsyb4
    Registered Users, Registered Users 2 Posts: 426 ✭✭bugsyb4


    Fleabag s1, Smallville s1-10 and Person of Interest all on UK prime!

    Also on my app for UK Prime search button is second last on screen I think with Irish app it is second button on screen.


  • #998
    bugsyb4
    Registered Users, Registered Users 2 Posts: 426 ✭✭bugsyb4


    TheValeyard wrote: »
    +1

    Also do UK users have access to Supernatural season 6?

    Just left Irish version.

    Is there like 13 seasons of that show? All seem to be there anyway from what I can see.


  • #999
    Vudgie
    Registered Users, Registered Users 2 Posts: 887 ✭✭✭Vudgie


    bugsyb4 wrote: »
    Fleabag s1, Smallville s1-10 and Person of Interest all on UK prime!

    Also on my app for UK Prime search button is second last on screen I think with Irish app it is second button on screen.

    It seems that on an apple device you cant make purchases/rentals from within the prime video app itself as Apple take a cut (open to correction). I think it has to be done through the website and can then be watched on the app?


  • #1000
    Cushtie
    Registered Users, Registered Users 2 Posts: 861 ✭✭✭Cushtie


    Got the football working this evening. Had to change everything on my account to make it look like I was in UK. Parcel Motel address's as default. Revolut card as defualt payment method etc. Then got on to live chat again. I got bounced around to a few diffent support agents but eventually got sorted.
    Watching away now on apple TV. Thanks for advice all.


  • #1001
    banie01
    Registered Users, Registered Users 2 Posts: 19,193 ✭✭✭✭banie01


    1st time watching football on Prime.
    Delighted with the video quality, really good video performance compared to other sports streams.

    It's far better than BEIN HD1 on sat for me.


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  • #1002
    killbillvol2
    Registered Users, Registered Users 2 Posts: 5,182 ✭✭✭killbillvol2


    banie01 wrote: »
    1st time watching football on Prime.
    Delighted with the video quality, really good video performance compared to other sports streams.

    It's far better than BEIN HD1 on sat for me.

    Video quality is excellent. Unfortunately I'm getting notifications of goals about 40 seconds before they happen on the screen. That's way too much of a gap.


  • #1003
    Mantis Toboggan
    Registered Users, Registered Users 2, Paid Member Posts: 19,583 ✭✭✭✭Mantis Toboggan


    killbillvol2 wrote: »
    Video quality is excellent. Unfortunately I'm getting notifications of goals about 40 seconds before they happen on the screen. That's way too much of a gap.

    Turn off your notifications then!

    Free Palestine 🇵🇸



  • #1004
    lawred2
    Registered Users, Registered Users 2 Posts: 25,113 ✭✭✭✭lawred2


    banie01 wrote: »
    1st time watching football on Prime.
    Delighted with the video quality, really good video performance compared to other sports streams.

    It's far better than BEIN HD1 on sat for me.

    How did you get that working?


  • #1005
    killbillvol2
    Registered Users, Registered Users 2 Posts: 5,182 ✭✭✭killbillvol2


    Mantis Toboggan wrote: »
    Turn off your notifications then!

    For the sake of 4 days in a season that Amazon broadcast I'll leave them on.


  • #1006
    Mantis Toboggan
    Registered Users, Registered Users 2, Paid Member Posts: 19,583 ✭✭✭✭Mantis Toboggan


    killbillvol2 wrote: »
    For the sake of 4 days in a season that Amazon broadcast I'll leave them on.

    Do you get a notification everytime there's a goal in the premier league?

    Free Palestine 🇵🇸



  • #1007
    Nigzcurran
    Registered Users, Registered Users 2, Paid Member Posts: 4,128 ✭✭✭Nigzcurran


    killbillvol2 wrote: »
    Video quality is excellent. Unfortunately I'm getting notifications of goals about 40 seconds before they happen on the screen. That's way too much of a gap.

    Just mute or put your phone down and enjoy the game

    Time is contagious, everybody's getting old.



  • #1008
    iamtony
    Registered Users, Registered Users 2 Posts: 3,807 ✭✭✭iamtony


    I've lost access to person of interest. I was on UK and able to watch it. Has it been removed? I can watch the premier League match.


  • #1009
    lertsnim
    Registered Users, Registered Users 2 Posts: 10,071 ✭✭✭✭lertsnim


    iamtony wrote: »
    I've lost access to person of interest. I was on UK and able to watch it. Has it been removed? I can watch the premier League match.

    It's available to buy now.


  • #1010
    54and56
    Registered Users, Registered Users 2, Paid Member Posts: 8,175 ✭✭✭54and56


    Really enjoyed the football on Prime tonight but couldn't figure out how to get "Stadium Atmosphere" as the audio option.

    Anyone here figured it out?


  • #1011
    Panrich
    Registered Users, Registered Users 2, Paid Member Posts: 4,193 ✭✭✭Panrich


    Do you need a vpn for prime UK? I have the irish version on my shield but the fire stick won't work (error 5505). I don't want to use a vpn if I don't have to.


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  • #1012
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    That was easy. Mailed support and asked them to change my region to UK. No problems and no questions asked. All highlights also available.


  • #1013
    lawred2
    Registered Users, Registered Users 2 Posts: 25,113 ✭✭✭✭lawred2


    smelly sock wrote: »
    That was easy. Mailed support and asked them to change my region to UK. No problems and no questions asked. All highlights also available.

    Can you pm the email address on to me! I'll send them on a mail myself


  • #1014
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    lawred2 wrote: »
    Can you pm the email address on to me! I'll send them on a mail myself

    If you go to your amazon account and the support section you send a request from there and enter your mail.

    Id assume Amazon or Premier sports will put and end to this soon but heres hoping.

    Amazon.co.uk • cs-reply@amazon.co.uk


  • #1015
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    Panrich wrote: »
    Do you need a vpn for prime UK? I have the irish version on my shield but the fire stick won't work (error 5505). I don't want to use a vpn if I don't have to.

    No. Email them and ask them to set your region for your amazon account to UK. Should work then.


  • #1016
    dougm1970
    Registered Users, Registered Users 2 Posts: 1,152 ✭✭✭dougm1970


    54and56 wrote: »
    Really enjoyed the football on Prime tonight but couldn't figure out how to get "Stadium Atmosphere" as the audio option.

    Anyone here figured it out?

    yea....was an option on top of screen before you press play..."audio selection" i think it was.
    we have an LG telly...and 'HDR' logo popped up when it started playing....fantastic picture, full hd and colours popping all over the place....really impressive.


  • #1017
    thos
    Registered Users, Registered Users 2 Posts: 520 ✭✭✭thos


    For anyone who has switched region to the UK, can you still make purchases/rentals of Movies etc? I've had mine UK since the beginning, but cannot use an Irish credit card to make any purchases.


  • #1018
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    thos wrote: »
    For anyone who has switched region to the UK, can you still make purchases/rentals of Movies etc? I've had mine UK since the beginning, but cannot use an Irish credit card to make any purchases.

    Not sure tbh. Query it with their CS. Try changing your delivery address for physical items to parcel motel.


  • #1019
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    thos wrote:
    For anyone who has switched region to the UK, can you still make purchases/rentals of Movies etc? I've had mine UK since the beginning, but cannot use an Irish credit card to make any purchases.


    You are supposed to be a UK resident so they only accept cards linked to UK address.


  • #1020
    Vudgie
    Registered Users, Registered Users 2 Posts: 887 ✭✭✭Vudgie


    I thought the football coverage was decent..I watched the Liverpool game but found that it buffered a bit during the first half....anyone else find this?


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  • #1021
    leex
    Registered Users, Registered Users 2 Posts: 1,264 ✭✭✭leex


    Vudgie wrote: »
    I thought the football coverage was decent..I watched the Liverpool game but found that it buffered a bit during the first half....anyone else find this?

    Were you using a Chromecast or Firestick? I started the match using a Chromecast and it was unwatchable (kept buffering). As soon as I moved to a wired Firestick it was perfect for the remainder of the match. (300mbps fibre connection)


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