Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

stephenw105 · 25-10-2019 08:43AM

AngelaRI wrote: »

GoMo vs Three

Thats only relevant to where you are located to a Mast and users on that mast. My GoMo coverage is pants compared to Tesco which is on Three. Also find it odd as Eir say they are giving 10mb/s download to GoMo users.

Gooser14 · 25-10-2019 08:51AM

Where do Eir say they are giving 10 mb/'s download to GoMo users. Can you provide a link to the statement.

DavyD_83 · 25-10-2019 08:52AM

I've only had 1 email from them when I signed up. No pin, puk details etc or login details. Any attempts to login or refresh password failed last week. I was just waiting till sun arrived to start figuring out out. SIM is ready for collection from post office today so hoping all will make sense when I get it.
Just cleared out €16 of credit on donations across a few charities which is an added bonus.

Hoping all will go to plan on scheduled putting date

Somedaythefire · 25-10-2019 08:53AM

stephenw105 wrote: »

Thats only relevant to where you are located to a Mast and users on that mast. My GoMo coverage is pants compared to Tesco which is on Three. Also find it odd as Eir say they are giving 10mb/s download to GoMo users.

They say that to Eir Mobile customers too. It's not actually enforced.

stephenw105 · 25-10-2019 08:55AM

Gooser14 wrote: »

Where do Eir say they are giving 10 mb/'s download to GoMo users. Can you provide a link to the statement.

https://theliberal.ie/new-mobile-network-gomo-offers-sim-only-plans-from-as-little-as-e9-99-for-the-first-100000-customers/

bromley52 · 25-10-2019 08:58AM

Hardtochoose wrote: »

Anyone having issues I’d advise the following which is in their code of conduct:

Tell chat staff to ESCALATE the issue. They’re obliged to give you a case reference number then.

They have 48 hours from then to resolve the issue.

If not resolved then email complaints@gomo.ie

Cheers for this. Finally got through to chat and got a ref number. Even though I asked to escalate it wasn't until I mentioned 'customer code of practice' that she agreed to give me a number with a promise of 48hrs.

degsie · 25-10-2019 09:00AM

.

irishchris · 25-10-2019 09:01AM

stephenw105 wrote: »

Also find it odd as Eir say they are giving 10mb/s download to GoMo users.

It's been said soooooo many times in this thread already. That 10mbs is purely for regulatory affairs as requested by comreg. All networks declare the same in terms but reality is speed will be completely different. Some parts reporting up to 100mbs and many with less. Wish people would read the thread a bit, can you answer the next few people who ask this same question over next few days for me, thanks

stephenw105 · 25-10-2019 09:02AM

Tesco Three v GoMo test for my location

Daith · 25-10-2019 09:02AM

Gooser14 wrote: »

Where do Eir say they are giving 10 mb/'s download to GoMo users. Can you provide a link to the statement.

It's not correct. I think RTE quoted it and it was picked up but Eir have said it's whatever signal you get so could get more, etc.

Etnies · 25-10-2019 09:04AM

How long has everyone been waiting for their sim? Ordered Sunday still not here today. Surely can't take that long to get a blank sim in an envelope

stephenw105 · 25-10-2019 09:04AM

irishchris wrote: »

It's been said soooooo many times in this thread already. That 10mbs is purely for regulatory affairs as requested by comreg. All networks declare the same in terms but reality is speed will be completely different. Some parts reporting up to 100mbs and many with less. Wish people would read the thread a bit, can you answer the next few people who ask this same question over next few days for me, thanks

Relax mate, many people only come on when there is some info they are trying to find out or issue they are having. They don't live on boards.

rustledjimmies · 25-10-2019 09:07AM

stephenw105 wrote: »

Relax mate, many people only come on when there is some info they are trying to find out or issue they are having. They don't live on boards.

Boards should add a search feature. Then this kind of thing would stop happening.

LEIN · 25-10-2019 09:10AM

rustledjimmies wrote: »

Boards should add a search feature. Then this kind of thing would stop happening.

Yeah, if only there was a search function...... Oh wait

KOR101 · 25-10-2019 09:10AM

Etnies wrote: »

How long has everyone been waiting for their sim? Ordered Sunday still not here today. Surely can't take that long to get a blank sim in an envelope

I think Thursday orders are now being delivered.

stephenw105 · 25-10-2019 09:14AM

rustledjimmies wrote: »

Boards should add a search feature. Then this kind of thing would stop happening.

I've given my tupence on my findings on GoMo so I'm done on this topic and at present it's pants where I'm located, as per my speed test. It all really depends on where you are located and the users in your area on that network. But test it before you switch. I'll only be using GoMo in the Evening (only time it works for me) for Netflix as I use up the data allowance on Tesco/Vodafone with work.

mymo · 25-10-2019 09:17AM

Etnies wrote: »

How long has everyone been waiting for their sim? Ordered Sunday still not here today. Surely can't take that long to get a blank sim in an envelope

I ordered at 11.40 last Thursday and still waiting, been told if I don't get it by next Friday to contact them again

Cloudio9 · 25-10-2019 09:17AM

KOR101 wrote: »

I think Thursday orders are now being delivered.

Ordered Saturday, got Welcome to Gomo email Wednesday, Sim received yesterday (Thursday)

lolie · 25-10-2019 09:18AM

Wonder have they gone over the 100,000 yet?

Standard Toaster · 25-10-2019 09:18AM

I have sim a couple of days now, and porting is sheduled to kick off 1st Nov.

Should I just go ahead and port today? Any reason not to??

jakdublin · 25-10-2019 09:22AM

I ordered two SIMs last Friday, got them both yesterday. They're both on a single VM account and I had the port date for both set to Novembre 1st. Changed the port date on one last night to 9am this morning and it's showing 'in progress' so I'm playing the waiting game. The time it takes to port seems to be a bit random. Some waiting 15 minutes, others 24 hours and a few having issues porting. I'm wondering should I have set the porting for both SIMs to the same time seeing as how they're on the same VM account.

nephster · 25-10-2019 09:26AM

I'm still unable to port with my primary number - now at 65 hours and counting

Just keep getting the "oh no" text when I try.
Support say there is an issue with porting on the website at the moment, btw.

Somedaythefire · 25-10-2019 09:28AM

jakdublin wrote: »

I ordered two SIMs last Friday, got them both yesterday. They're both on a single VM account and I had the port date for both set to Novembre 1st. Changed the port date on one last night to 9am this morning and it's showing 'in progress' so I'm playing the waiting game. The time it takes to port seems to be a bit random. Some waiting 15 minutes, others 24 hours and a few having issues porting. I'm wondering should I have set the porting for both SIMs to the same time seeing as how they're on the same VM account.

I was the same. A multi line VM account. Took a while to port over, a few hours at least.

lighthouse · 25-10-2019 09:32AM

I ordered my SIM late last Thursday night, got it yesterday. Changed my port time to 10:00 this morning.
My port was done in a few minutes. Got a welcome text from GoMo, making calls with my old number so happy ooooooooooout

:):)
https://www.speedtest.net/my-result/a/5421561573

antodeco · 25-10-2019 09:38AM

I have to say, so far, doing exactly what I need it to do. SIM card in a router, for responsive CCTV cameras (they save locally, so no cloud storage). Rather than paying €30 a month to Three, €10 a month does the exact same thing!

FaganJr · 25-10-2019 09:39AM

Probably be moving back to my previous provider

Where I live & work, 2 different towns, just getting Edge or 3G if I'm lucky

Funny, in the town where I live, Eir will be releasing 5G ( I know that's not related, but still )

But I have a dual sim phone and Vodafone is my other SIM, so might hang tough and see what if anything the other
providers come up with to attract back customers?

lighthouse · 25-10-2019 09:39AM

Standard Toaster wrote: »

I have sim a couple of days now, and porting is sheduled to kick off 1st Nov.

Should I just go ahead and port today? Any reason not to??

Go for it, mine just ported this morning after changing my port day yesterday.
No idea why people are having problems. I was with Lycamobile, paying 15e a month in advance. I ported my number from Three a few years ago.
I put "prepay registered" in the section where you picked 1 out of 4 options.
I wonder are people putting wrong information there?
Anyway all good with me especially as my old Lyca balance was up today ðŸ™‚ðŸ™‚ðŸ™‚

Aquos76 · 25-10-2019 09:43AM

stephenw105 wrote: »

https://theliberal.ie/new-mobile-network-gomo-offers-sim-only-plans-from-as-little-as-e9-99-for-the-first-100000-customers/

Seriously, people think the liberal is a credible source....

Aquos76 · 25-10-2019 09:44AM

KOR101 wrote: »

I think Thursday orders are now being delivered.

Ive ordered two sims last monday and both have arrived now.

AngelaRI · 25-10-2019 09:45AM

Somedaythefire wrote: »

I don’t know what the story was but I had worse data connection that you for the first 3 or so days of this week just after I ported. But it’s now gone back to comparable with Virgin.

That was only a small part of my issue though - my port had stopped or gotten stuck or failed or something, and the customer support folk didn't even try to investigate, just told to me to keep waiting 'a few more hours' and it 'might resolve'. I requested tech support a number of times, ignored (facebook, twitter, chat). I wasn't able to receive calls or texts (OTP for online banking or any other services that send pins via text!), that was the bigger issue, especially with the bank holiday weekend looming and no attempt at investigating the issue (no acknowledgement that there even WAS an issue), that is what put me off

Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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