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Virgin Media - TV, 250MB broadband, phone + Sky Sports or Sky Cinema for €55 a mont

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Comments

  • #182
    Sappy404
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭Sappy404


    Anyone know where I can see how long is left on my contract? I last renewed in 2017 as far as I can recall, so presumably I can cancel. Predictably, it's not easy to see on the site.


  • #183
    clancger
    Registered Users, Registered Users 2 Posts: 232 ✭✭clancger


    I'm long out of contract, and realised I've been paying way over the odds (€69) for my current 360MB + world phone service, so was calling thinking about cancelling + getting the missus to sign up.

    I rang + asked what would it take to move to the 500MB @ €50 for 6mth, €69 for 6 mth and as an existing cust, and the guy says..
    "Actually what I can do is offer you the 500MB for €45 for 6 mth, and then €64 for 6 mth"

    Now I know that I've prob paid multiple times the difference over the past year at the wrong rate, but thats on me, and instead of the hassle to cancel + resubscribe, and as a new cust I'd pay the €5/mth more, I think this is ok?

    Any thoughts pls?


  • #184
    stdidit
    Registered Users, Registered Users 2 Posts: 553 ✭✭✭stdidit


    clancger wrote: »
    I'm long out of contract, and realised I've been paying way over the odds (€69) for my current 360MB + world phone service, so was calling thinking about cancelling + getting the missus to sign up.

    I rang + asked what would it take to move to the 500MB @ €50 for 6mth, €69 for 6 mth and as an existing cust, and the guy says..
    "Actually what I can do is offer you the 500MB for €45 for 6 mth, and then €64 for 6 mth"

    Now I know that I've prob paid multiple times the difference over the past year at the wrong rate, but thats on me, and instead of the hassle to cancel + resubscribe, and as a new cust I'd pay the €5/mth more, I think this is ok?

    Any thoughts pls?

    The deal in this thread includes the TV package with either sky sports or sky movies, all for 55euro a month.

    It sounds like your offer doesn't include TV? Then again, maybe you don't want it..

    Also, do you really need 500mb over 360mb? I wouldn't imagine you'd notice much of a difference, depending on what your using it for.


  • #185
    ridonkulous
    Registered Users, Registered Users 2 Posts: 528 ✭✭✭ridonkulous


    clancger wrote: »
    I'm long out of contract, and realised I've been paying way over the odds (€69) for my current 360MB + world phone service, so was calling thinking about cancelling + getting the missus to sign up.

    I rang + asked what would it take to move to the 500MB @ €50 for 6mth, €69 for 6 mth and as an existing cust, and the guy says..
    "Actually what I can do is offer you the 500MB for €45 for 6 mth, and then €64 for 6 mth"

    Now I know that I've prob paid multiple times the difference over the past year at the wrong rate, but thats on me, and instead of the hassle to cancel + resubscribe, and as a new cust I'd pay the €5/mth more, I think this is ok?

    Any thoughts pls?

    Do a transfer of responsibility. That's what we did for this offer and there was no downtime. They made a balls up of our landline number but we got the old number back after a couple of days. Call their customer loyalty team and say you want to do a transfer of responsibility. Make sure you and your wife are together as they need to talk to you both. Then your wife is the new account holder and is considered a new customer and can avail of new customer offers. Dead easy and no hassle apart from the landline number 😂.


  • #186
    rob316
    Registered Users, Registered Users 2 Posts: 19,539 ✭✭✭✭rob316


    Got it installed, it was SD sports initially but after contacting the reps on here they activated the HD. It's a great price but that horizon box an absolute piece of crap. Still I'll only be using it to watch sky sports.


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  • #187
    bliger
    Registered Users, Registered Users 2 Posts: 171 ✭✭bliger


    rob316 wrote: »
    Got it installed, it was SD sports initially but after contacting the reps on here they activated the HD. It's a great price but that horizon box an absolute piece of crap. Still I'll only be using it to watch sky sports.
    Do you have to pay to activate HD?


  • #188
    lacaubazette
    Registered Users, Registered Users 2 Posts: 1 ✭lacaubazette


    bliger wrote: »
    Do you have to pay to activate HD?

    I got it also.
    When you are on the phone signing up they ask if you want HD or SD. Say HD as its the same price until after the 12 months when it is then more (which is why they have to ask)
    The box is dog **** and slow but it is also great to have legitimate sky sports in HD as a backup for when any cough cough other services are unreliable and totally worth it for the price. Worst case scenario learn off the channel numbers to avoid the 1 mile an hour tv guide movement speed.
    Also the catch up and recording works well so there is that.


  • #189
    deco72
    Registered Users, Registered Users 2 Posts: 295 ✭✭deco72


    ridonkulous wrote: »
    Do a transfer of responsibility. That's what we did for this offer and there was no downtime. They made a balls up of our landline number but we got the old number back after a couple of days. Call their customer loyalty team and say you want to do a transfer of responsibility. Make sure you and your wife are together as they need to talk to you both. Then your wife is the new account holder and is considered a new customer and can avail of new customer offers. Dead easy and no hassle apart from the landline number ��.

    Did you have any hassle at all with this? This sounds like a great idea. I currently only have phone and BB as found we never really watched TV other than Netflix etc. But would like to get this new deal as its actually still cheaper than what I currently pay.


  • #190
    rob316
    Registered Users, Registered Users 2 Posts: 19,539 ✭✭✭✭rob316


    deco72 wrote: »
    Did you have any hassle at all with this? This sounds like a great idea. I currently only have phone and BB as found we never really watched TV other than Netflix etc. But would like to get this new deal as its actually still cheaper than what I currently pay.

    Wife cancelled, I signed up online the next day no hassle. Your technically a new customer


  • #191
    KilOit
    Registered Users, Registered Users 2 Posts: 3,076 ✭✭✭KilOit


    rob316 wrote: »
    Wife cancelled, I signed up online the next day no hassle. Your technically a new customer

    Are you not doubling up on a month? i cancelled but it's not instant, still have a month that paid so surely someone else buying it just pays for it twice


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  • #192
    rob316
    Registered Users, Registered Users 2 Posts: 19,539 ✭✭✭✭rob316


    KilOit wrote: »
    Are you not doubling up on a month? i cancelled but it's not instant, still have a month that paid so surely someone else buying it just pays for it twice

    Meh football season is started and the epl have started throttling IPTV servers so I needed sky sports in.


  • #193
    Thegalwayman
    Registered Users, Registered Users 2 Posts: 747 ✭✭✭Thegalwayman


    Is the broadband service through that horrendous horizon tv box? or seperate in this deal? Cancelled Tv service 11 months ago because of frustration with that horizon box. Currently have Compal Router which was great up until 1 month ago Now so intermittent and couldn't be bothered waiting around on a day off for a technician to turn it on/off and say it seems fine.


  • #194
    awec
    Administrators Posts: 56,309 Admin ✭✭✭✭✭awec


    They give you a separate router these days.


  • #195
    garo
    Registered Users, Registered Users 2 Posts: 1,790 ✭✭✭garo


    I was out of contract and called. No dice with the 55 for 12 month offer. Was offered the derisory 74 for 12 months deal. Threatened to go to Sky got transferred to loyalty team and eventually got a 52 for 6 and 84 for 6 deal for 500 Mb, 50 channels and phone. I feel I could have held out for better. I got the whole our broadband is better than everyone else's broadband spiel. Also same deal is available to new customers for 60 for 12 months. So I am paying more for having been a loyal customer but still a better deal what I currently have. I was considering Sky's 41.50 for 6 and 87 for 6 deal with much better TV and 100Mb broadband but to be honest couldn't be bothered moving.


  • #196
    derek2222_ie
    Registered Users, Registered Users 2 Posts: 279 ✭✭derek2222_ie


    Anybody know the number for the loyalty department. I cant seem to find it anywhere. thanks


  • #197
    bromley52
    Registered Users, Registered Users 2, Paid Member Posts: 2,960 ✭✭✭bromley52


    derek2222_ie wrote: »
    Anybody know the number for the loyalty department. I cant seem to find it anywhere. thanks

    It's somewhere in this small thread :D


  • #198
    OnLooker
    Registered Users, Registered Users 2 Posts: 714 ✭✭✭OnLooker


    Absolutely ****e box. On my third box already this year and its given up.

    Calling them again this morning. If I wasn't in contract I would be gone


  • #199
    Villan11
    Registered Users, Registered Users 2 Posts: 252 ✭✭Villan11


    This may have been shared previously but there will be a replacement to the Horizon box relatively soon, it's probably why they have such a competitive offer at the moment, to get customers back to help fund buying all these boxes.

    https://www.independent.ie/business/technology/virgin-media-ireland-promises-new-tv-box-and-faster-wifi-speeds-38110177.html

    OnLooker wrote: »
    Absolutely ****e box. On my third box already this year and its given up.

    Calling them again this morning. If I wasn't in contract I would be gone


  • #200
    mfceiling
    Registered Users, Registered Users 2 Posts: 13,205 ✭✭✭✭mfceiling


    Villan11 wrote: »
    This may have been shared previously but there will be a replacement to the Horizon box relatively soon, it's probably why they have such a competitive offer at the moment, to get customers back to help fund buying all these boxes.

    https://www.independent.ie/business/technology/virgin-media-ireland-promises-new-tv-box-and-faster-wifi-speeds-38110177.html

    Yeah that box isn't coming anytime soon. Check the virgin thread here... They've no idea when it's coming.
    Best option is to get Sky if you want a tv service that works.


  • #201
    Fitz*
    Registered Users, Registered Users 2 Posts: 17,442 ✭✭✭✭Fitz*


    Was on a very good deal for the last 9 months (70e per month for TV, broadband & Sky Sports HD), but now on a terrible deal (116e) for the next 3.

    I suspect a call to their sales reps is needed. Could try just leave and get gf to sign up but will they want to come take away the box and install new one etc?


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  • #202
    rob316
    Registered Users, Registered Users 2 Posts: 19,539 ✭✭✭✭rob316


    FitzShane wrote: »
    Was on a very good deal for the last 9 months (70e per month for TV, broadband & Sky Sports HD), but now on a terrible deal (116e) for the next 3.

    I suspect a call to their sales reps is needed. Could try just leave and get gf to sign up but will they want to come take away the box and install new one etc?

    You have a contract they don't have to offer anything.


  • #203
    garo
    Registered Users, Registered Users 2 Posts: 1,790 ✭✭✭garo


    So for existing customers you aren’t going to get Sky Cinema or Sky Sports for 1€. I tried pretty hard but no joy. You are better off cancelling and signing up under someone else in the household.


  • #204
    Thegalwayman
    Registered Users, Registered Users 2 Posts: 747 ✭✭✭Thegalwayman


    Any affiliate offers other than the boardsoffer?


  • #205
    Damiencm
    Closed Accounts Posts: 280 ✭✭Damiencm


    This might be a very silly question. Just took receipt of the horizon tv box. Does it have to be connected directly to the old ntl connection on the wall?

    I had assumed only the router would need to be connected to the old ntl connection and that the tv box could work wirelessly off same

    From a quick lool at the installtion booklet this does not appear to be the case but I may be wrong. My old ntl connection is nowhere near my tv..


  • #206
    dodzy
    Registered Users, Registered Users 2 Posts: 10,493 ✭✭✭✭dodzy


    did you get both the horizon box and the media hub? Or just horizon box? If the latter, then yes, just connect directly to the wall outlet. If the former, you would have received a splitter and cables. Both need connection to the wall outlet.


  • #207
    Damiencm
    Closed Accounts Posts: 280 ✭✭Damiencm


    dodzy wrote:
    did you get both the horizon box and the media hub? Or just horizon box? If the latter, then yes, just connect directly to the wall outlet. If the former, you would have received a splitter and cables. Both need connection to the wall outlet.


    Yes received both. Better get on to virgin tomorrow and make use of the cooling off period.

    The set up is no good to me. Darn it!

    Thanks for reply


  • #208
    dodzy
    Registered Users, Registered Users 2 Posts: 10,493 ✭✭✭✭dodzy


    Why? The media hub, taking the internet function from the horizon box, is a far superior setup. Don’t see your issue here unless I’m missing something? Unless you want the horizon box for a bedroom with no tv point ?


  • #209
    Damiencm
    Closed Accounts Posts: 280 ✭✭Damiencm


    dodzy wrote:
    Why? The media hub, taking the internet function from the horizon box, is a far superior setup. Don’t see your issue here unless I’m missing something? Unless you want the horizon box for a bedroom with no tv point ?


    Im not sure I understand either :)

    So the wall connection is one corner of my living room while my tv is in the opposite corner. I understood that the tv box has to be connected to the wall connection via cable and the tv via hdmi.. they are simply too far apart and I wont get away with a cable trailing across the floor.


  • #210
    bren2001
    Registered Users, Registered Users 2 Posts: 8,011 ✭✭✭bren2001


    Damiencm wrote: »
    Im not sure I understand either :)

    So the wall connection is one corner of my living room while my tv is in the opposite corner. I understood that the tv box has to be connected to the wall connection via cable and the tv via hdmi.. they are simply too far apart and I wont get away with a cable trailing across the floor.

    Ye can pay 50e for a technician to come out and wire it up for you. Granted, all they will do is run a wire from the point on the wall to the tv along the skirting board but it'll look quite nice.

    They will split the cable at the point and you'll plug your internet in beside the point (if there's a plug available).


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  • #211
    Damiencm
    Closed Accounts Posts: 280 ✭✭Damiencm


    bren2001 wrote:
    Ye can pay 50e for a technician to come out and wire it up for you. Granted, all they will do is run a wire from the point on the wall to the tv along the skirting board but it'll look quite nice.


    Unfortunately said skirting board is interrupted by the fireplace!


This discussion has been closed.
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