Eir rural FTTH thread

Jpmarn · 05-07-2017 01:28PM

They started rolling out fibre in the Ballybricken area in Co. Limerick part of the Inch St. Lawernce exchange last week. They abandoned it about this day last week. Where are the crews gone to? Are they taking their summer holidays. With going from job to job without concentrating on finishing an area or a sub area is helping to delay the whole rollout programme. Please post here if they are crews putting up fibre cables near you this week or if you come across roadworks with OpenEir and KN vans knocking around in your travels and please state where about in Ireland.

Turfwarrior · 05-07-2017 01:42PM

Johnboy1951 wrote: »

you reckon, without much information, we have a better idea of how man-management is handled than eir do?

eir know well what they are doing, and will continue to do what they think is best for them.

To expect anything else is not reasonable.

You must work for eir...without much information...I have seen all the local works and how they have left without completing them...get a grip lad

vintagevrs · 05-07-2017 01:53PM

Must work for Eir? Get a grip lad?

He's making the point that you have no information on the levers at work that influence where these crews go, so to just say it's bad management of manpower with no knowledge of what their reasons are is just giving out for the sake of it.

I am pretty sure they are not sending KN and their own crews out randomly with no plan, although to us uninformed it may well look that way. Especially when it impacts the provision in your own area it is easy to give out.

*I don't work for Eir

Turfwarrior · 05-07-2017 02:42PM

vintagevrs wrote: »

Must work for Eir? Get a grip lad?

He's making the point that you have no information on the levers at work that influence where these crews go, so to just say it's bad management of manpower with no knowledge of what their reasons are is just giving out for the sake of it.

I am pretty sure they are not sending KN and their own crews out randomly with no plan, although to us uninformed it may well look that way. Especially when it impacts the provision in your own area it is easy to give out.

*I don't work for Eir

They have abandoned the area leaving 500mtrs unwired and it has been posted they have done the same in many other areas also.
I said IMO..am I not allowed to voice my opinion on boards?!! Its lads like yee that put up with and defend slow ass development in this county

rob808 · 05-07-2017 02:52PM

Turfwarrior wrote: »

They have abandoned the area leaving 500mtrs unwired and it has been posted they have done the same in many other areas also.
I said IMO..am I not allowed to voice my opinion on boards?!! Its lads like yee that put up with and defend slow ass development in this county

Im the same im the last on my route and they haven't push fibre up the last 105 meters up to my house.I say they will when I order FTTH when it become live in my area, open eir estimate by end of December.

I_HAVE_NO_NAME · 05-07-2017 03:01PM

Blogin wrote: »

Yes, it is annoying - we were part of the first 100,000 houses (deadline march 2017 and still not met).

I guess it will be at least another month as there are no crews active in the area.

As is my exchange:( at least you have the fibre laid but that isn't even done out here

ED E · 05-07-2017 03:49PM

Johnboy1951 wrote: »

you reckon, without much information, we have a better idea of how man-management is handled than eir do?

eir know well what they are doing, and will continue to do what they think is best for them.

While I don't necessarily agree with Turfwarrior what OpenEirs WMCs(Where manpower is managed by their field line managers) do and don't know is barely relevant as its all down to KNN/KNIS crews. OE did hire 300 on but that barely covers the freeze that preceded it.

I wouldnt attribute good management to KN no matter their success (pay peanuts get monkeys).

fbradyirl · 05-07-2017 06:19PM

Jpmarn wrote: »

Please post here if they are crews putting up fibre cables near you this week or if you come across roadworks with OpenEir and KN vans knocking around in your travels and please state where about in Ireland.

Saw lots of KN vans knocking around south Galway today on my cycle to and from work. Probably 5 or 6 different ones.

ah,sure · 05-07-2017 07:19PM

[font=Walsheim-Regular, Arial, sans-serif]I've recently signed up with eir for broadband and am already experiencing some severe difficulties. Agreed to rural broadband installation so that the technician would be able to tell me if I'm eligible for Fibre to the home - as the area's just been upgraded and the relevant black box is up on the pole outside.[/font]
[font=Walsheim-Regular, Arial, sans-serif]Turns out I'm too far from the nearest exchange for rural bb, and my Eircode means I'm not going to get Fibre to the home either; a severe case of Computer Says No. Considering I'm still within my 14-day cooling off period, would people suggest I persevere or nip it in the bud? Have already spent two hours on the phone today, with little or no joy and a few 'let me talk to your supervisor' moments.[/font]
Annoying this is the infrastructure is right there, but they're saying my Eircode isn't on the list. It's a new build.

The Cush · 05-07-2017 08:58PM

ah,sure wrote: »

Annoying this is the infrastructure is right there, but they're saying my Eircode isn't on the list. It's a new build.

This is the list they are probably referring to, the 300k rollout, http://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/high-speed-broadband-map/Pages/Interactive-Map.aspx

What does the map indicate for your eircode?

Also, open-eir's own fibre rollout site - http://fibrerollout.ie/

If you're not on the list, you'll have to wait for the NBP rollout.

ah,sure wrote: »

Turns out I'm too far from the nearest exchange for rural bb, and my Eircode means I'm not going to get Fibre to the home either; a severe case of Computer Says No.

When you say rural bb, are you referring to ADSL or FTTC?
How far are you from the exchange, as the line runs?

RHJ · 05-07-2017 10:18PM

This post has been deleted.

rob808 · 05-07-2017 10:21PM

RHJ wrote: »

This post has been deleted.

yea you can just email the department of communication to add you.

Gonzo · 05-07-2017 10:22PM

RHJ wrote: »

This post has been deleted.

you would be eligible for the NBP if you cannot get FTTH or any FTTC services and your address is marked with a creme coloured circle in the purple urban fast broadband areas. http://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/high-speed-broadband-map/Pages/Interactive-Map.aspx

ah,sure · 05-07-2017 10:39PM

The Cush wrote: »

ah,sure wrote: »

Annoying this is the infrastructure is right there, but they're saying my Eircode isn't on the list. It's a new build.

This is the list they are probably referring to, the 300k rollout, http://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/high-speed-broadband-map/Pages/Interactive-Map.aspx

What does the map indicate for your eircode?

Also, open-eir's own fibre rollout site - http://fibrerollout.ie/

If you're not on the list, you'll have to wait for the NBP rollout.

ah,sure wrote: »

Turns out I'm too far from the nearest exchange for rural bb, and my Eircode means I'm not going to get Fibre to the home either; a severe case of Computer Says No.

When you say rural bb, are you referring to ADSL or FTTC?
How far are you from the exchange, as the line runs?

Hi, the map indicates we're in an amber section (which are the target areas for the State Intervention of the National Broadband Plan) with dots of blue up and down the road (where commercial operators are delivering or have indicated plans to deliver high speed broadband services). The entry of my Eircode on Fibrerollout.ie gleans no results.
The technician came to install ADSL I believe but because we're 7.8km from the nearest exchange, he said it'd be worse than useless, although he did point to a Fibre to the home black box across the road and said we'll be able to hook on to that, no problem. eir seem to disagree...

ah,sure · 05-07-2017 10:42PM

On further inspection, definitely in the amber section. "Your premises is in an area that is not considered commercial by operators. This area will be covered under the State Intervention of the National Broadband Plan."
On further analysis, I realise amber is bad. Dang.

The Cush · 05-07-2017 10:52PM

ah,sure wrote: »

The technician came to install ADSL I believe but because we're 7.8km from the nearest exchange, he said it'd be worse than useless, although he did point to a Fibre to the home black box across the road and said we'll be able to hook on to that, no problem. eir seem to disagree...

Unfortunately there are lots of houses along the rural fibre routes that haven't been included for whatever reason and they're in the same position as you. Also the tech that called to install ADSL line isn't clued into the FTTH rollout.

When did your house get an eircode, maybe after the rollout plan was finalised?
The new line to the house, does it run underground via duct or overhead?
How far is your house from pole on the property boundary they used to connect your house?

garroff · 05-07-2017 11:29PM

During the week a check on Eir site told me that speed available to me was 4MB. Checked tonight and guess what.....speed of 30 - 1000 now available. Great.......except no fibre installed....no splitters on poles ....duct at end of pole but no cable in duct.
Invisible fibre has arrived.!!!!!!?

rob808 · 05-07-2017 11:40PM

ah,sure wrote: »

On further inspection, definitely in the amber section. "Your premises is in an area that is not considered commercial by operators. This area will be covered under the State Intervention of the National Broadband Plan."
On further analysis, I realise amber is bad. Dang.

That suck but at least you know you get FTTH at some stage when NBP rollout in either late 2018 or early 2019.

The Cush · 05-07-2017 11:48PM

garroff wrote: »

Invisible fibre has arrived.!!!!!!?

or someone's massaging the figure to fit the commitment agreement.

vintagevrs · 05-07-2017 11:52PM

garroff wrote: »

During the week a check on Eir site told me that speed available to me was 4MB. Checked tonight and guess what.....speed of 30 - 1000 now available. Great.......except no fibre installed....no splitters on poles ....duct at end of pole but no cable in duct.
Invisible fibre has arrived.!!!!!!?

Just did the same... Last week adsl up to three mb. Now it's fibre up to 1gb.

Fibre is on the pole outside but no splitters up yet.

RoYoBo · 05-07-2017 11:55PM

vintagevrs wrote: »

Just did the same... Last week adsl up to three mb. Now it's fibre up to 1gb.

Fibre is on the pole outside but no splitters up yet.

Ditto. Seems to be a pattern developing!

The Cush · 05-07-2017 11:56PM

rob808 wrote: »

That suck but at least you know you get FTTH at some stage when NBP rollout in either late 2018 or early 2019.

Realistically it could be anytime between 2019 and 2023/24, barring anymore delays.

http://www.irishtimes.com/business/technology/state-s-broadband-scheme-to-be-delayed-by-at-least-a-year-minister-signals-1.3142391

Jpmarn · 06-07-2017 10:02AM

There is a similar situation locally as for ah, sure is in. It involves a sizeable rural national school with a church and a couple of houses nearby. It is up a cul de sac approximately 300 m long. According to the rollout map the fibre was only due to hit a couple of houses at the butt of the road but not up to the school. Actually the fibre cable is going up there with a splice just outside the school. I don't think the school has yet taken a connection as this area has very recently become live. Ah, sure you should be able to take a connection from the fibre when there is a splice box outside. Is your area live. It should show on the fibrerollout.ie map. Just to note I think that school and the couple of houses around it. is in the amber zone in NBP maps.

Gwynston · 06-07-2017 11:34AM

Claregalway exchange area: Yesterday I saw OpenEir engineers working on the cabinet at the Loughgeorge junction at the top of our road (or rather they were down a large hatch in the ground next to it). Might they have been finishing connection for the fibre and splice boxes already fitted by KN to the poles down our road?

Because that's just a secondary cabinet which has been fibre-upgraded for months, but I thought that just enabled FTTC for nearby houses? Doesn't all FTTH fibre connect directly to the central exchange and bypass any outlying cabinets? I suppose the fibre might run via that cab's ducting and there's some connection needed under there?

Also saw a KN crew up poles on the south side of Claregalway this morning, but houses on that road have been labelled live for a few weeks. Maybe this crew was actually doing an installation connection? He had a big coil of wire in his hand.

KeRbDoG · 06-07-2017 12:07PM

ah,sure wrote: »

On further inspection, definitely in the amber section. "Your premises is in an area that is not considered commercial by operators. This area will be covered under the State Intervention of the National Broadband Plan."
On further analysis, I realise amber is bad. Dang.

I saw that wording yesterday too on the gov website. So, this is getting confusing. We have the NBP and then the 300k homes which Eir have agreed to connect via FTTH (or give a service more than 30/8Mbps), so those 300k homes aren't part of the NBP/State Intervention right but thats OK as they will be connected before the NBP kicks off which they have already said is delayed due to the initial 300k homes taking longer...unless I've misunderstood the news etc.?

ah,sure - you email fibrepower@openeir.ie and give them your Eircode and ask them for an expected date when it is planned to go live with FTTH services

rob808 · 06-07-2017 12:21PM

KeRbDoG wrote: »

I saw that wording yesterday too on the gov website. So, this is getting confusing. We have the NBP and then the 300k homes which Eir have agreed to connect via FTTH (or give a service more than 30/8Mbps), so those 300k homes aren't part of the NBP/State Intervention right but thats OK as they will be connected before the NBP kicks off which they have already said is delayed due to the initial 300k homes taking longer...unless I've misunderstood the news etc.?

ah,sure - you email fibrepower@openeir.ie and give them your Eircode and ask them for an expected date when it is planned to go live with FTTH services

There no point in him doing that open Eir won't add him if you look at FAQ on fibrerollout it states that they can't add any one that not in there plan.

snowstreams · 06-07-2017 12:54PM

Gwynston wrote: »

Claregalway exchange area: Yesterday I saw OpenEir engineers working on the cabinet at the Loughgeorge junction at the top of our road (or rather they were down a large hatch in the ground next to it). Might they have been finishing connection for the fibre and splice boxes already fitted by KN to the poles down our road?

Because that's just a secondary cabinet which has been fibre-upgraded for months, but I thought that just enabled FTTC for nearby houses? Doesn't all FTTH fibre connect directly to the central exchange and bypass any outlying cabinets? I suppose the fibre might run via that cab's ducting and there's some connection needed under there?

Also saw a KN crew up poles on the south side of Claregalway this morning, but houses on that road have been labelled live for a few weeks. Maybe this crew was actually doing an installation connection? He had a big coil of wire in his hand.

I have only really seen KN work on the fibre on my road, so I reckon the OpenEir van you saw was working on the FTTC work, but possibly it was opening up something to allow fibre through either.

I went live 2 weeks ago but I still see a few KN vans on my road doing overhead installs. I suppose some overhead installs can be a bit tricky, thankfully mine was straightforward through a duct.

KeRbDoG · 06-07-2017 02:32PM

rob808 wrote: »

There no point in him doing that open Eir won't add him if you look at FAQ on fibrerollout it states that they can't add any one that not in there plan.

He would be best to contact them via that email address, part of whatever plan (NBP/300k) or not to see when they would expect to cable his area. Of course this can push, just ask them every so often

snowstreams · 06-07-2017 02:47PM

KeRbDoG wrote: »

He would be best to contact them via that email address, part of whatever plan (NBP/300k) or not to see when they would expect to cable his area. Of course this can push, just ask them every so often

If the fibre runs past your new build house, I cant see why they couldn't connect you unless they are oversubscribed on your road, and there isnt any spare capacity at a splice box.

I know on my road, there are 3 houses marked as planned on the fibre rollout map and they are just half finished shells of houses sitting there for over 5 years.
I presume they have a fibre reserved for them for when they get finished.

ah,sure · 06-07-2017 03:07PM

Thanks for the help so far, everyone.
Contacted Openeir yesterday and got a negative response today. Although the area is live and houses above and below me on the road are connected, my house wasn't built when the list of 300,000 was drawn up so I'll have to wait for tendering to be complete for the next phase. They say: "The Department of Communications, Climate Action & Environment expect the NBP network roll-out to be completed by 2022."
It's unfortunate As Wicklow Broadband can't help either. No signal...

Eir rural FTTH thread

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