Cancel 3 contract for everyone!

my3cents · 06-03-2017 07:17PM

Atomicjuicer0 wrote: »

Why is everyone switching to 30 prepay sim only instead of €20? That looks better to me (my wife is on three and I don't really ring other phones or send many texts.) Data is all I need really.

Am I missing something?

Thanks..

While the €30 deal is better value for a lot of people its worth remembering that you keep your €20 top up if three don't manage to gouge it back with out of bundle charges. If you are canny you can spend the €20 in the google store or on addons to get better value.

draiochtanois · 06-03-2017 07:18PM

This post has been deleted.

Alanstrainor · 06-03-2017 07:30PM

beauf wrote: »

The 30 day has all network calls and texts included where the PAYG doesn't. So if you use those the 30 day is a better option. Otherwise the PAYG seems better.

I'd also consider how much data you use. Many people who think they are heavy users are actually under the cap for PAYG on other networks.

For me its all about avoiding bill shock. Whatever plan does that.

Thanks!

But I'm confused. So my plan is Classic Flex Max 350 which costs 25.41, going to €30. However it does not include all calls and texts.

https://www.three.ie/my3account/priceplans/billpay-sim-flex-max.html

The prices are still being quoted as the old prices which is confusing as hell.

So what 30 plan are people referring to here?

Soccarboy11 · 06-03-2017 07:31PM

For anybody wondering:

Just switched over to Virgin media. Had a little issue porting my number so had to ring up, customer service were very kind and ported it for me! Made sure everything went through correctly, and within 30 seconds of a confirmation from 3 saying my number has been requested for porting, the network died and I put in my new virgin sim card and it was all set up and ready to go.

Depending on the phone, you may or may not get a text with the new APN settings. My Nexus 6p did not but they have a guide on their website of how to input them and its very straight forward.

Signal wise, strange as it is since they are on the three network basically, my 4g signal seems to be better as does the speeds, around 18mbps where as I used to get about 5-8 mbps with three.

Anyway so far so good!

Donutz · 06-03-2017 08:11PM

Alanstrainor wrote:

So what 30 plan are people referring to here?

The 30 plan that people are talking about is the sim only plan. Unlimited data calls and texts to all networks.

Think its 29.95 at the moment rising to 30 after the price increase.

Consonata · 06-03-2017 08:13PM

Alanstrainor wrote: »

Thanks!

But I'm confused. So my plan is Classic Flex Max 350 which costs 25.41, going to €30. However it does not include all calls and texts.

https://www.three.ie/my3account/priceplans/billpay-sim-flex-max.html

The prices are still being quoted as the old prices which is confusing as hell.

So what 30 plan are people referring to here?

Its a bill pay one that you get unlimited everything on but it locks you into a contract for 24 months

Donutz · 06-03-2017 08:17PM

Consonata wrote:

Its a bill pay one that you get unlimited everything on but it locks you into a contract for 24 months

I think the particular 30 plan people are talking about on here is a 30 day rolling contract. Not a 24 month one.

Ericaa · 06-03-2017 08:19PM

Consonata wrote: »

Its a bill pay one that you get unlimited everything on but it locks you into a contract for 24 months

No, it's a sim only 30 day rolling contract.

EDIT: Oops didn't see that someone just said the same thing!

06-03-2017 08:27PM

I'd hazard a guess that the Classic Flex Max 350 plan (30 day sim only) will disappear considering it's going to be the same price as the Unlimited Flex Max version (€30 pm).

kin9pin · 06-03-2017 08:47PM

Quick question, if I want to move to another provider do I still need to call Three's "dedicated team" to cancel my contract or does the porting request serve as notice of cancellation?

Ericaa · 06-03-2017 08:50PM

kin9pin wrote: »

Quick question, if I want to move to another provider do I still need to call Three's "dedicated team" to cancel my contract or does the porting request serve as notice of cancellation?

If you're in a contract you'll need to let them know formally that you want out.

Sir Oxman · 06-03-2017 09:08PM

waylander2002 wrote: »

my bill date is in 3 days, and she says my plan will change over then, i was paying 40 a month and usually i was going over this to 50 and 60 if I rang other networks, the 30 day sim only is unlimited calls and texts and they normal unlimited date, i usually use up to 20gb pm

I finally got through on Sunday after a weekend of on hold and my end date is still 07/2018

By your post above, I'll give it till my bill date 09/03 to see if it changes then

glen123 · 06-03-2017 09:13PM

I now cannot even get into my account - the page wont load when I click on My3 (keep getting "This site can’t be reached" error)

Anyway, considering I spent nearly the whole day trying to get through, I wont bother trying to call them again to check they've cancelled my contract. I'll send them a letter just to confirm I've cancelled everything over the phone and I will port to ID Mobile network in the next few weeks. My husband has been using it for the past 3-4 months and it's brilliant - you get 300min + 30gb of 4G data and you keep your 15eur credit. And it should be interesting to see if their 30gb can be used outside of Ireland as well. According to their website, it looks like it can be used:
"When roaming in the EU you can use your domestic minutes to call and text EU mobiles and landlines and use data. However, you will be subject to a surcharge. "

Not sure what the surcharge is though or how much it is. Still better deal than Three, I think.

iniall · 06-03-2017 09:15PM

Just off the phone to 3 now, having been on hold for about 45 minutes (thought they might have all gone home!)

The woman I spoke to was great, nothing was a problem. Contract which was due to run to November 2018 has been terminated as of tonight. She moved me on to a 30-day rolling SIM-only plan and put in an unlock request for the phone I got last September.

Very pleased with this - big thanks to the OP!

micks_address · 06-03-2017 09:28PM

Soccarboy11 wrote: »

For anybody wondering:

Just switched over to Virgin media. Had a little issue porting my number so had to ring up, customer service were very kind and ported it for me! Made sure everything went through correctly, and within 30 seconds of a confirmation from 3 saying my number has been requested for porting, the network died and I put in my new virgin sim card and it was all set up and ready to go.

Depending on the phone, you may or may not get a text with the new APN settings. My Nexus 6p did not but they have a guide on their website of how to input them and its very straight forward.

Signal wise, strange as it is since they are on the three network basically, my 4g signal seems to be better as does the speeds, around 18mbps where as I used to get about 5-8 mbps with three.

Anyway so far so good!

Lad at work suggested that virgin use the older o2 network and don't get the same lte speeds as three. Thanks for debunking that. I'll probably switch to virgin when my phone unlock comes through

LEIN · 06-03-2017 09:33PM

micks_address wrote: »

Lad at work suggested that virgin use the older o2 network and don't get the same lte speeds as three. Thanks for debunking that. I'll probably switch to virgin when my phone unlock comes through

AFAIK the old o2 infrastructure had no capabilities of offering LTE.

jos28 · 06-03-2017 10:08PM

iniall wrote: »

Just off the phone to 3 now, having been on hold for about 45 minutes (thought they might have all gone home!)

The woman I spoke to was great, nothing was a problem. Contract which was due to run to November 2018 has been terminated as of tonight. She moved me on to a 30-day rolling SIM-only plan and put in an unlock request for the phone I got last September.

Very pleased with this - big thanks to the OP!

Well done you ! I'm in a similar position so I'm going to do the same. What's involved in the 30-day rolling SIM-only plan in terms of data usage/calls/texts.

Edit - Just checked their site and it's not a bad deal at all. Thanks for the heads up
http://www.three.ie/eshop/sim-only-plans/bill-pay-sim-only/

Podge__ · 06-03-2017 10:10PM

Got through after 36 minutes on hold after 8 o'clock - told the guy exactly what I wanted and he had me sorted in 1 minute flat. Really don't know why the Twitter 3 customer care people refused to do the exact same thing for me, smacks of 3 trying to put obstacles in the way of people accessing their legal right to cancel.

06-03-2017 10:26PM

Podge__ wrote: »

Got through after 36 minutes on hold after 8 o'clock - told the guy exactly what I wanted and he had me sorted in 1 minute flat. Really don't know why the Twitter 3 customer care people refused to do the exact same thing for me, smacks of 3 trying to put obstacles in the way of people accessing their legal right to cancel.

I didn't even know you could normally just tweet 3 to cancel. Do all the carriers allow Tweet2Cancel?

dalta5billion · 06-03-2017 10:28PM

micks_address wrote: »

Lad at work suggested that virgin use the older o2 network and don't get the same lte speeds as three. Thanks for debunking that. I'll probably switch to virgin when my phone unlock comes through

48 and Tesco Mobile are still on the old O2 network AFAIK. Grand in Dublin but becoming dire in any slightly rural area.

corcaigh07 · 06-03-2017 10:34PM

Anyone switching to ID mobile?

cobweb · 06-03-2017 10:35PM

Jus tto say i was chatting online to 3 and they said yep keep the phone

cobweb · 06-03-2017 10:36PM

any suggestions on who is good to move to

gifted · 06-03-2017 10:58PM

Anyone here have the three modem at home. I've got the 60 GB one for €29.99 ( special offer when I signed up) should have been €40. Got a letter today saying it's going up €3. Can I change this to a sim as well?

butrasgali · 06-03-2017 11:12PM

I have a 25% discount(deal for a multinational company at the time) for years on my 40 euro a month contract..costing me 32..anyone else got this ..and will they honour this..has anyone enquired about this..I just can't get through today..ta..

torrevieja · 06-03-2017 11:34PM

Is the price for pay as u go going up in on unlimited talk and text 20 euro a month

JCX BXC · 06-03-2017 11:37PM

torrevieja wrote: »

Is the price for pay as u go going up in on unlimited talk and text 20 euro a month

No, check online.

Firstly, it's not unlimited talk and text currently.

Secondly, it's reducing to 28 days (from 30) and you'll be losing the unlimited weekend calls.

Carroller · 06-03-2017 11:40PM

butrasgali wrote: »

I have a 25% discount(deal for a multinational company at the time) for years on my 40 euro a month contract..costing me 32..anyone else got this ..and will they honour this..has anyone enquired about this..I just can't get through today..ta..

I had a 10% discount which was not being transferred to sim only contract so doubt it

IP freely · 06-03-2017 11:41PM

JCX BXC wrote: »

No, check online.

Firstly, it's not unlimited talk and text currently.

Secondly, it's reducing to 28 days (from 30) and you'll be losing the unlimited weekend calls.

It sounds like they are on an old O2 plan not a 3 plan. I was on something similar a few years ago before moving to billpay.

Diego Murphy · 07-03-2017 01:08AM

I think 3 are being shrewd with their timing. Most ppl haven't left 3 and have just switched to sim only. New phones such as the S8 will be out in April, so that will tempt a lot of ppl back into contracts.

Ultimately it'll be more like a temporary dip in revenue and as has already been stated here, the majority of ppl are lazy and won't go to the trouble of getting out of their contract.

Cancel 3 contract for everyone!

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