Aer Lingus Guest Service Agent Recruitment

cianm · 14-02-2017 6:07pm

luj wrote: »

Any news cianm??

No, still no news at the moment. Really is taking them a long time to get back to us... If I hear anything I'll be sure to post!

Aviationman · 18-02-2017 10:21am

luj wrote: »

Any news cianm??

i got my call yesterday, i start training on the 20th of March! provided i pass the medical

luj · 18-02-2017 10:42am

Congratulations!! Well done.

What time did they ring you at??? When is your medical? Hopefully rest of us will hear something soon one way or the other...

Aviationman · 18-02-2017 1:39pm

luj wrote: »

Congratulations!! Well done. What time did they ring you at??? When is your medical? Hopefully rest of us will hear something soon one way or the other...

they rang at about 14:30... not sure when the medical is they said they'd ring me next week about all that and email me my form for the 5 year background check for my ID! hope you'd hear something soon!

luj · 18-02-2017 4:33pm

Keep me posted on your progress with the medical etc... I'll let you know if & when I hear anything!! Well done again

cianm · 21-02-2017 3:35pm

luj wrote: »

Keep me posted on your progress with the medical etc... I'll let you know if & when I hear anything!! Well done again

Any word yet luj?

luj · 21-02-2017 3:38pm

cianm wrote: »

Any word yet luj?

No word yet cianm, what about you ?

cianm · 21-02-2017 3:42pm

luj wrote: »

No word yet cianm, what about you ?

Unfortunately not, it sure is taking them a long time to contact us :mad:

luj · 21-02-2017 3:53pm

cianm wrote: »

Unfortunately not, it sure is taking them a long time to contact us :mad:

I rang up & they said that it's still ongoing and will should hear soon one way or the other. But soon could mean weeks!!! :-(

cianm · 21-02-2017 4:27pm

luj wrote: »

I rang up & they said that it's still ongoing and will should hear soon one way or the other. But soon could mean weeks!!! :-(

Let the waiting game continue!:mad:

luj · 21-02-2017 5:25pm

cianm wrote: »

Let the waiting game continue!:mad:

It looks that way ! :-(

TheLass · 23-02-2017 12:03pm

Congratulations Aviationman- I'm also waiting to hear back - Interviewed in early January

luj · 23-02-2017 3:56pm

TheLass wrote: »

Congratulations Aviationman- I'm also waiting to hear back - Interviewed in early January

When was your interview? I'm in the same position as yourself... the waiting game!!

cianm · 23-02-2017 4:24pm

Just after getting an email saying, "Further to your application for the position of Guest Service Agents. I am pleased to advise you that we are placing your name on a panel from which we will draw to fill any further vacancies that may arise in the near future.

This panel will be kept open until 23/08/2017.

If you are not offered a position before the panel expires, you must reapply when this position is re-advertised."

luj · 23-02-2017 4:35pm

cianm wrote: »

Just after getting an email saying, "Further to your application for the position of Guest Service Agents. I am pleased to advise you that we are placing your name on a panel from which we will draw to fill any further vacancies that may arise in the near future.

This panel will be kept open until 23/08/2017.

If you are not offered a position before the panel expires, you must reapply when this position is re-advertised."

I'm just after getting the same email too. Took them long enough just to let us know that !!

cianm · 23-02-2017 4:38pm

luj wrote: »

I'm just after getting the same email too. Took them long enough just to let us know that !!

I'm guessing we could be picked if people fail the training course/medical etc but we were not picked for the job. There is still hope but it's very doubtful now.

luj · 23-02-2017 4:48pm

cianm wrote: »

I'm guessing we could be picked if people fail the training course/medical etc but we were not picked for the job. There is still hope but it's very doubtful now.

I totally agree. I heard they took on too many cabin crew & some of them got offered the Guest Services job...

cianm · 23-02-2017 4:49pm

luj wrote: »

I totally agree. I heard they took on too many cabin crew & some of them got offered the Guest Services job...

Very unfair

luj · 23-02-2017 4:53pm

cianm wrote: »

Very unfair

Oh it sure is. If you hear back from them in the meantime which I doubt will you let me know?? :-(

Pat Dunne · 23-02-2017 5:17pm

luj wrote: »

I totally agree. I heard they took on too many cabin crew & some of them got offered the Guest Services job...

What's your scorce for this? Or is it the usual, I heard from a friend who knows someone's Sister, whose best mate heard this from someone in the know!

luj · 23-02-2017 5:43pm

Pat Dunne wrote: »

What's your scorce for this? Or is it the usual, I heard from a friend who knows someone's Sister, whose best mate heard this from someone in the know!

No not the "Usual" but a very reliable source

Qprmeath · 23-02-2017 5:45pm

Ah lads, sorry to hear that, you be better off with a flat rejection than that kind of a response. Ye cant put your life on hold on that basis.

cianm · 23-02-2017 5:52pm

luj wrote: »

Oh it sure is. If you hear back from them in the meantime which I doubt will you let me know?? :-(

Yes of course and likewise if you hear! Best of luck with your further endeavours. Will you apply next year?

Pat Dunne · 23-02-2017 6:47pm

luj wrote: »

No not the "Usual" but a very reliable source

I find it very hard to believe that the EI HR Dept would have "over recruited" in a particular position, especially such a high profile one.
Bearing in mind that such a significant recruiting program would have been planned long in advance and also would have to have the necessary budgetary allocations and approvals from senior management before it commenced.
Perhaps such slip shod recruiting campaigns may happened in the days when it was state owned, but again I would be very sceptical.

luj · 23-02-2017 7:08pm

cianm wrote: »

Yes of course and likewise if you hear! Best of luck with your further endeavours. Will you apply next year?

I must likely will apply again will you? but with a bit of luck we both be called from the panel. Best of luck to you too & keep in touch with any developments.

Qprmeath · 23-02-2017 9:20pm

I applied for that too but didn't even reach the interview stage. Just out of interest have ye experience of working in the airport? I'm hoping to apply again next year and have taken a ground operations role this year.

TheLass · 23-02-2017 9:30pm

I just got the same email - on the panel - Lets hope we do get called.

luj · 23-02-2017 9:36pm

Qprmeath wrote: »

I applied for that too but didn't even reach the interview stage. Just out of interest have ye experience of working in the airport? I'm hoping to apply again next year and have taken a ground operations role this year.

Yes I've worked in the airport before... Definitely apply again next year but at least you've taken the job in ground operations. How did your medical go?

luj · 23-02-2017 9:37pm

TheLass wrote: »

I just got the same email - on the panel - Lets hope we do get called.

Fingers crossed !! Don't know very much about being on a panel

Qprmeath · 23-02-2017 9:52pm

luj wrote: »

Yes I've worked in the airport before... Definitely apply again next year but at least you've taken the job in ground operations. How did your medical go?

Medical went fine as far as I know. Ended up going in twice as they forgot to do a VDU test the first time for some reason. Was worried they brought me back in because of a problem the first time but they assured me this wasn't the case.

cianm · 23-02-2017 9:53pm

luj wrote: »

I must likely will apply again will you? but with a bit of luck we both be called from the panel. Best of luck to you too & keep in touch with any developments.

Yes I will apply again if I don't get called sooner. Best of luck, keep in touch also!

cianm · 23-02-2017 9:55pm

Qprmeath wrote: »

I applied for that too but didn't even reach the interview stage. Just out of interest have ye experience of working in the airport? I'm hoping to apply again next year and have taken a ground operations role this year.

Did you apply for both the Guest Service Agent & Ground Ops jobs? No, I've no experience working in the airport... Best of luck with the ground ops job!

luj · 23-02-2017 10:03pm

Qprmeath wrote: »

Medical went fine as far as I know. Ended up going in twice as they forgot to do a VDU test the first time for some reason. Was worried they brought me back in because of a problem the first time but they assured me this wasn't the case.

Ah I'm sure you passed it with flying colours!! What did it entail ??

Qprmeath · 23-02-2017 10:14pm

luj wrote: »

Ah I'm sure you passed it with flying colours!! What did it entail ??

Blood pressure check, hearing test, eye test, height and weight check and fill out big questionnaire of medical history.

luj · 23-02-2017 10:15pm

Qprmeath wrote: »

Blood pressure check, hearing test, eye test, height and weight check and fill out big questionnaire of medical history.

Was the hearing test hard?

Qprmeath · 23-02-2017 10:19pm

luj wrote: »

Was the hearing test hard?

Yes hard enough. Was really disorientating as last few sounds were barely audible

luj · 23-02-2017 10:21pm

Qprmeath wrote: »

Yes hard enough. Was really disorientating as last few sounds were barely audible

That would be my worry!!

corkonian41 · 24-03-2017 6:01pm

I just sat the assessment today, has anybody else?

Qprmeath · 24-03-2017 11:02pm

corkonian41 wrote: »

I just sat the assessment today, has anybody else?

Was that online or inhouse?
Did online assessments in December but got rejection email in January? Are they still recruiting?

corkonian41 · 24-03-2017 11:07pm

luj wrote: »

Hi All, has anyone attended interviews for Guest Service Agents in the last few weeks? I have but haven't heard anything back ??

Hi Luj, it was in house, I applied last week and I sat the assessment today!

luj · 27-03-2017 11:04am

corkonian41 wrote: »

I just sat the assessment today, has anybody else?

Hi, are you for Cork base? We have gone through the process for Dublin

corkonian41 · 27-03-2017 11:20am

luj wrote: »

Hi, are you for Cork base? We have gone through the process for Dublin

Yes, I was working all weekend so only now got the chance to read the threads. Good luck with the panel!

luj · 27-03-2017 1:09pm

corkonian41 wrote: »

Yes, I was working all weekend so only now got the chance to read the threads. Good luck with the panel!

Same to you!

corkonian41 · 28-03-2017 11:14am

Got the call, did phone interview for position in Cork, got through to next interview which is next week!

luj · 30-03-2017 10:03am

corkonian41 wrote: »

Got the call, did phone interview for position in Cork, got through to next interview which is next week!

That's great. Good luck with the interview & keep us posted here!

Qprmeath · 30-03-2017 1:26pm

luj wrote: »

That's great. Good luck with the interview & keep us posted here!

Tried for this in Dublin to no avail, now working in ground ops in Dublin.
Can anyone explain to me in old money what this job involves? Is it ground hostess? Are you airside or landslide or both?

luj · 30-03-2017 2:20pm

Aviationman wrote: »

i got my call yesterday, i start training on the 20th of March! provided i pass the medical

Hi Aviationman,

Are you finished the training yet? Hope it's going well

Tina Sparkle · 30-03-2017 4:02pm

I applied for a role a few weeks back (not one of the ones mentioned here) and I received an email link for an online assessment. I haven't logged in to do it yet, as I want make sure I have some quiet time to do it.
Can anybody give me any tips or advice on the test? What sorts of questions? Is it difficult? I'm really nervous of failing

Qprmeath · 30-03-2017 8:29pm

Tina Sparkle wrote: »

I applied for a role a few weeks back (not one of the ones mentioned here) and I received an email link for an online assessment. I haven't logged in to do it yet, as I want make sure I have some quiet time to do it.
Can anybody give me any tips or advice on the test? What sorts of questions? Is it difficult? I'm really nervous of failing

I did one for the Guest Service Agent and it was in two parts. First was rating statements in order of importance to you if that makes sense. They said there was no right answers to this part. Second part was time limited and was about pulling information from 6 tabs. Not overly difficult but I ran out of time as I started slow. Think it was 40 questions and I got to 34 or 5.

luj · 30-03-2017 8:36pm

Tina Sparkle wrote: »

I applied for a role a few weeks back (not one of the ones mentioned here) and I received an email link for an online assessment. I haven't logged in to do it yet, as I want make sure I have some quiet time to do it.
Can anybody give me any tips or advice on the test? What sorts of questions? Is it difficult? I'm really nervous of failing

It's like what Qprmeath says above. The main thing is to complete it in a quiet room with no distractions & don't panic as you won't get to answer them all. You will be fine

Aer Lingus Guest Service Agent Recruitment

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