Virgin Media: EPC2425/3925 Modem/Router and Speed Issues - POST HERE ONLY

The_Conductor · 21-11-2016 10:05am

Dinarius wrote: »

Thanks again.

Thing is, I get the VAT back and it would be a business expense for me. Hence my desire to shop local.

Will keep an eye out.

D.

Amazon do VAT invoices- and are an Irish registered company for tax purposes. Its as straight forward to claim back the VAT on purchases from them- as it is Argos/Harvey Norma etc- only you have a much wider variety of products, at competitive prices.

I'd strongly steer people away from Harvey Norman at all costs- and I'd also say to you- if you can business expense the purchase- buy something proper- there is no need to chase budget basement antique kit........

Dinarius · 21-11-2016 6:25pm

The_Conductor wrote: »

Amazon do VAT invoices- and are an Irish registered company for tax purposes. Its as straight forward to claim back the VAT on purchases from them- as it is Argos/Harvey Norma etc- only you have a much wider variety of products, at competitive prices.

I'd strongly steer people away from Harvey Norman at all costs- and I'd also say to you- if you can business expense the purchase- buy something proper- there is no need to chase budget basement antique kit........

Thanks again. Didn't know Amazon do VAT invoices.

Could you post links to a couple I might consider?

Thanks.

D.

Dinarius · 24-11-2016 6:06pm

Any thoughts on this router?

Thanks.

D.

ED E · 25-11-2016 12:17am

Dinarius wrote: »

Any thoughts on this router?

Thanks.

D.

Top rate unit, return on investment drops significantly when you go over the €100-120 mark but if you want to go all it its a great choice.

Homesick Alien · 05-01-2017 10:06pm

I recently moved from the Horizon box for my wifi to a new white router that Virgin delivered. Since this happened the internet connection on my phone has been incredibly slow - often timing out before pages upload. When I switch back to 4G it's fine and it's only on my phone that it's an issue - laptop and Mac are fine. My wife's iphone is also fine.

I have a HTC One M8.

Has anyone else had this issue? And has anyone got any solutions? I'm not a techie so pleb-talk would be appreciated

degsie · 05-01-2017 11:44pm

Homesick Alien wrote: »

I recently moved from the Horizon box for my wifi to a new white router that Virgin delivered. Since this happened the internet connection on my phone has been incredibly slow - often timing out before pages upload. When I switch back to 4G it's fine and it's only on my phone that it's an issue - laptop and Mac are fine. My wife's iphone is also fine.

I have a HTC One M8.

Has anyone else had this issue? And has anyone got any solutions? I'm not a techie so pleb-talk would be appreciated

Are you connected on 2.4GHz or 5GHz?

Try changing the wifi channel to the least crowded channel.

Homesick Alien · 05-01-2017 11:47pm

degsie wrote: »

Are you connected on 2.4GHz or 5GHz?

Try changing the wifi channel to the least crowded channel.

I'm on 2.4 on my phone. How would I go about changing?

Homesick Alien · 10-01-2017 11:44am

It seems to be an Android issue. My sister's Samsung has the same issue but iPhone users don't.

Anyone got any ideas?

Uriel. · 15-01-2017 9:40pm

Folks I have 360 VM BB and the Hub 3.0

Last night I had high ping and downloads via wifi were down to 3mb

Did a couple of router resets and turned it off this morning for awhile.

it's not fully right again but speeds on my phone via wifi are back up to 70mb (normally they're about 100mb).

Ping at 10ms

However, my sonos system can't be found, none of my wemo sockets can't be found, and I can't connect to my Hue bridge.

Also I can login to the Hub via my mobile phone browser but it won't load on the laptop just get "this site can't be reached"

Netflix on tv, connected via ethernet is working no problem.

Any ideas as to what is going on? it's driving me nuts

dub45 · 15-01-2017 10:08pm

Have you checked to see if you are DS-Lite?

http://test-ipv6.com/

Uriel. · 15-01-2017 10:23pm

dub45 wrote: »

Have you checked to see if you are DS-Lite?

http://test-ipv6.com/

I get this so I assume I have IPv6 everything worked grand up to now!!!

Since you have IPv6, we are including a tab that shows how well you can reach other IPv6 sites. [more info]

Good news! Your current configuration will continue to work as web sites enable IPv6.

Your DNS server (possibly run by your ISP) appears to have no access to the IPv6 Internet, or is not configured to use it. This may in the future restrict your ability to reach IPv6-only sites

dub45 · 15-01-2017 10:30pm

Uriel. wrote: »

I get this so I assume I have IPv6 everything worked grand up to now!!!

Since you have IPv6, we are including a tab that shows how well you can reach other IPv6 sites. [more info]

Good news! Your current configuration will continue to work as web sites enable IPv6.

Your DNS server (possibly run by your ISP) appears to have no access to the IPv6 Internet, or is not configured to use it. This may in the future restrict your ability to reach IPv6-only sites

DS-lite can cause lots of problems so your best bet it to visit the VM forum and ask the reps there to change you back to an ipv4 address.

Uriel. · 15-01-2017 11:17pm

dub45 wrote: »

DS-lite can cause lots of problems so your best bet it to visit the VM forum and ask the reps there to change you back to an ipv4 address.

great cheers for that

jca · 16-01-2017 3:38am

dub45 wrote: »

DS-lite can cause lots of problems so your best bet it to visit the VM forum and ask the reps there to change you back to an ipv4 address.

I couldn't see how being on an ipv6 address can stop his internal network working.

Homesick Alien · 23-01-2017 7:33pm

Homesick Alien wrote: »

I recently moved from the Horizon box for my wifi to a new white router that Virgin delivered. Since this happened the internet connection on my phone has been incredibly slow - often timing out before pages upload. When I switch back to 4G it's fine and it's only on my phone that it's an issue - laptop and Mac are fine. My wife's iphone is also fine.

I have a HTC One M8.

Has anyone else had this issue? And has anyone got any solutions? I'm not a techie so pleb-talk would be appreciated

BUMP ðŸ˜¥

Miamiheat · 29-01-2017 3:47pm

Hi guys,
I have been on UPC/Virgin for 19 months in my current house. Current setup if the UPC horizon box + a Technicolour router. The reason for the router is the box wasn't cutting it. Still at this stage i get very slow to almost no wifi in my kitchen 10 yards from wifi router.
My issue is still in main room where the router is, I use an early 2015 Macbook pro with plenty of punch.
Last few days I got a couple of total wifi loss, which i fixed by rebooting the router. But what bothers me is yesterday a speedtest over wifi 3 meters away from router was giving me 7 megs download.
A few meters ago i did wifi/wired test seating less than 1 meter away from the router: results are 81down/24up over wifi and 237down/24up via wired connection (same macbook).
I understand we can lose some speed over wifi but such a big chunk?? 160megs less! Is that normal?

jca · 29-01-2017 3:54pm

Miamiheat wrote: »

Hi guys,
I have been on UPC/Virgin for 19 months in my current house. Current setup if the UPC horizon box + a Technicolour router. The reason for the router is the box wasn't cutting it. Still at this stage i get very slow to almost no wifi in my kitchen 10 yards from wifi router.
My issue is still in main room where the router is, I use an early 2015 Macbook pro with plenty of punch.
Last few days I got a couple of total wifi loss, which i fixed by rebooting the router. But what bothers me is yesterday a speedtest over wifi 3 meters away from router was giving me 7 megs download.
A few meters ago i did wifi/wired test seating less than 1 meter away from the router: results are 81down/24up over wifi and 237down/24up via wired connection (same macbook).
I understand we can lose some speed over wifi but such a big chunk?? 160megs less! Is that normal?

The whole point of this thread I think..

Miamiheat · 29-01-2017 4:18pm

jca wrote: »

The whole point of this thread I think..

Thread is 45 pages long so sorry but i read the posts from 2017 only (not sure how relevant speeds or experiences of 2011 would be today). Fact that the speed drops is a fact i understand but I am questioning the immense gap.

ED E · 29-01-2017 4:55pm

Miamiheat wrote: »

I understand we can lose some speed over wifi but such a big chunk?? 160megs less! Is that normal?

Common misunderstanding. Its not a proportional loss. Its not 8 becomes 6 and 80 becomes 60.

If you had 1G you'd see a fall of 920Mb but it will still be correct. 80Mb is a good result for wifi. If you actually need more on your laptop you can try and get a Hub3.0 from Virgin or buy your own router.

Miamiheat · 29-01-2017 5:23pm

ED E wrote: »

Common misunderstanding. Its not a proportional loss. Its not 8 becomes 6 and 80 becomes 60.

If you had 1G you'd see a fall of 920Mb but it will still be correct. 80Mb is a good result for wifi. If you actually need more on your laptop you can try and get a Hub3.0 from Virgin or buy your own router.

Thanks, is that Hub 3.0 any good?

jca · 29-01-2017 10:11pm

Miamiheat wrote: »

Thread is 45 pages long so sorry but i read the posts from 2017 only (not sure how relevant speeds or experiences of 2011 would be today). Fact that the speed drops is a fact i understand but I am questioning the immense gap.

The first post has been amended to include the present day 360 meg service, almost everything else, as is the norm on boards, is largely waffle. Follow the instructions in the first post and you'll be enjoying top notch WiFi speeds.

dub45 · 30-01-2017 3:07am

Miamiheat wrote: »

Hi guys,
I have been on UPC/Virgin for 19 months in my current house. Current setup if the UPC horizon box + a Technicolour router. The reason for the router is the box wasn't cutting it. Still at this stage i get very slow to almost no wifi in my kitchen 10 yards from wifi router.
My issue is still in main room where the router is, I use an early 2015 Macbook pro with plenty of punch.
Last few days I got a couple of total wifi loss, which i fixed by rebooting the router. But what bothers me is yesterday a speedtest over wifi 3 meters away from router was giving me 7 megs download.
A few meters ago i did wifi/wired test seating less than 1 meter away from the router: results are 81down/24up over wifi and 237down/24up via wired connection (same macbook).
I understand we can lose some speed over wifi but such a big chunk?? 160megs less! Is that normal?

How often do you restart the macbook pro? I have seen several cases with macbooks where the wifi performance deteriorates if they are not restarted regularly.

Miamiheat · 30-01-2017 2:09pm

dub45 wrote: »

How often do you restart the macbook pro? I have seen several cases with macbooks where the wifi performance deteriorates if they are not restarted regularly.

twice a day, as i take it to work and then bring it back home

Tinder Surprise · 01-02-2017 3:03pm

after 6+ years my WAN I.P changed today.

Anyone else's?

Gadgetman496 · 01-02-2017 3:06pm

Tinder Surprise wrote: »

after 6+ years my WAN I.P changed today.

Anyone else's?

Are you still on IP4?

Tinder Surprise · 01-02-2017 3:15pm

Gadgetman496 wrote: »

Are you still on IP4?

Yea..first thing i checked.

Cavey · 02-05-2017 4:36pm

Hey guys, need to switch back to my 3925 from the latest hub 3.0.

Have plugged it in but she's not connecting up to upc. Is there some router settings I need to adjust?

Thanks

gavmcg92 · 02-05-2017 9:53pm

Is that Virgin's new modem? It is going to have a different MAC address and so you can't switch back as their systems will not have your old address registered. Not 100% on that so maybe someone else can confirm.

Cavey · 02-05-2017 11:56pm

Yes, you were right. They needed the CM MAC address on the old box. Said it would start working within 24 hours. Also yes, the hub 3.0 is the latest Virgin modem afaik (received mine january 2017).

Need the old 3925 for static IP address, plan is to run pi-hole off a pi zero.

ED E · 03-05-2017 12:02pm

Wait, their OSS doesnt support statics for SMBs on the Compal? Oh Virgin.

Virgin Media: EPC2425/3925 Modem/Router and Speed Issues - POST HERE ONLY

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