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Virgin Media: EPC2425/3925 Modem/Router and Speed Issues - POST HERE ONLY

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  • Miamiheat wrote: »
    Hi guys,
    I have been on UPC/Virgin for 19 months in my current house. Current setup if the UPC horizon box + a Technicolour router. The reason for the router is the box wasn't cutting it. Still at this stage i get very slow to almost no wifi in my kitchen 10 yards from wifi router.
    My issue is still in main room where the router is, I use an early 2015 Macbook pro with plenty of punch.
    Last few days I got a couple of total wifi loss, which i fixed by rebooting the router. But what bothers me is yesterday a speedtest over wifi 3 meters away from router was giving me 7 megs download.
    A few meters ago i did wifi/wired test seating less than 1 meter away from the router: results are 81down/24up over wifi and 237down/24up via wired connection (same macbook).
    I understand we can lose some speed over wifi but such a big chunk?? 160megs less! Is that normal?


    How often do you restart the macbook pro? I have seen several cases with macbooks where the wifi performance deteriorates if they are not restarted regularly.




  • dub45 wrote: »
    How often do you restart the macbook pro? I have seen several cases with macbooks where the wifi performance deteriorates if they are not restarted regularly.

    twice a day, as i take it to work and then bring it back home




  • after 6+ years my WAN I.P changed today.

    Anyone else's?




  • after 6+ years my WAN I.P changed today.

    Anyone else's?

    Are you still on IP4?

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."





  • Are you still on IP4?

    Yea..first thing i checked.


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  • Hey guys, need to switch back to my 3925 from the latest hub 3.0.

    Have plugged it in but she's not connecting up to upc. Is there some router settings I need to adjust?

    Thanks




  • Is that Virgin's new modem? It is going to have a different MAC address and so you can't switch back as their systems will not have your old address registered. Not 100% on that so maybe someone else can confirm.




  • Yes, you were right. They needed the CM MAC address on the old box. Said it would start working within 24 hours. Also yes, the hub 3.0 is the latest Virgin modem afaik (received mine january 2017).

    Need the old 3925 for static IP address, plan is to run pi-hole off a pi zero.




  • Wait, their OSS doesnt support statics for SMBs on the Compal? Oh Virgin.




  • I'm having trouble logging into my Cisco EPC3925. The login used to be

    User Name : admin
    Password : W2402

    But that no longer works. I've tried leaving both blank but that doesn't work. I tried Admin and blank password box , but that doesn't work. Do you guys have any suggestions. Here's the info from the login page of the box

    ____________________________________________________________

    Cisco EPC3925 EuroDocsis 3.0 2-PORT Voice Gateway

    Model: Cisco EPC3925
    Vendor: Cisco
    Hardware Revision: 1.0
    Bootloader Revision: 2.3.0_R1
    Current Software Revision: e3925-ES-16-c1100r5593-140829c
    Firmware Name: e3925-ES-16-c1100r5593-140829c.bin
    Firmware Build Time: Aug 29 18:36:32 2014
    Cable Modem Status: Operational
    Wireless Network: Enable

    ____________________________________________________________

    I've removed the mac address because you don't need to know that


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  • Can anybody provide any insight into this problem I'm having.
    Virgin media reps seem to be reading from a script...
    http://www.boards.ie/ttfthread/2057800987/1#post105063920

    I've read a lot of info about Virgin(liberty) re-routing/throttling connections, even some suggesting that they had stopped doing it.
    Should I buy the Archer C9 and set up the bridging mode?

    I'm using the latest virgin media hub on a 240mb package.




  • Any one have any experience of this beast
    ASUS RT-AC88U AC3100 Dual-Band Wi-Fi Gigabit Router https://www.amazon.co.uk/dp/B019MKO43M/ref=cm_sw_r_cp_apa_qqq-zbFXXNHXD

    Seriously thinking of pulling the trigger on it, to hopefully solve multiple problems...
    Generally better wifi

    Try to extend my WiFi zone to the shed which is on a different electrical circuit (bro in law living with us for a few months and he's serious gaming hardware set up out there but can't get any WiFi)

    Having 8 ports - have a load of devices that needs to be wired connected - ps4, tv, Denon receiver, sonos bridge, hue bridge, WD server etc. Have a gigabit port but some devices such as hue Bridge won't work properly unless connected to router directly.

    Have hub 3.0 360mb

    Cheers




  • Uriel. wrote: »
    Any one have any experience of this beast
    ASUS RT-AC88U AC3100 Dual-Band Wi-Fi Gigabit Router https://www.amazon.co.uk/dp/B019MKO43M/ref=cm_sw_r_cp_apa_qqq-zbFXXNHXD

    Seriously thinking of pulling the trigger on it, to hopefully solve multiple problems...
    Generally better wifi

    Try to extend my WiFi zone to the shed which is on a different electrical circuit (bro in law living with us for a few months and he's serious gaming hardware set up out there but can't get any WiFi)

    Having 8 ports - have a load of devices that needs to be wired connected - ps4, tv, Denon receiver, sonos bridge, hue bridge, WD server etc. Have a gigabit port but some devices such as hue Bridge won't work properly unless connected to router directly.

    Have hub 3.0 360mb

    Cheers

    The reviews on the site aren't great and it's strong bobs for mediocre reviews.




  • Try a Nighthawk on repeater mode- if you're really dedicated you could use directional beam forming antenna- but really, the likelihood of needing something like this in a domestic setting is minimal.




  • jca wrote: »
    The reviews on the site aren't great and it's strong bobs for mediocre reviews.

    Really struggling to find anything else that matches the needs. It is serious money though.




  • Try a Nighthawk on repeater mode- if you're really dedicated you could use directional beam forming antenna- but really, the likelihood of needing something like this in a domestic setting is minimal.

    Unfortunately the nighthawks only do 4 ports unless you go into the £600+ bracket.

    Presume you can't but VM hub into modem mode and use direct wired connections to it and the new router??




  • Uriel. wrote: »
    Unfortunately the nighthawks only do 4 ports unless you go into the £600+ bracket.

    Presume you can't but VM hub into modem mode and use direct wired connections to it and the new router??

    Yes you can. Sorry sorry I misread your post. How many wired connections do you have? I have the vm hub in modem mode connected to the tplink C8, it looks after wireless without a bother. I've a cable from the C8 to an 8 port gigabit switch for the sky boxes, smart tv etc. How far do you need the wireless range to extend? I find the range of the C8 to be very good.




  • Uriel. wrote: »
    Unfortunately the nighthawks only do 4 ports unless you go into the £600+ bracket.

    Presume you can't but VM hub into modem mode and use direct wired connections to it and the new router??

    Pop a dumb port replicator on it- costs maybe £20-25 on Amazon. Reset the default IP address for the router (put a bit of blue water between you and defaults) and off you go.




  • jca wrote: »
    Yes you can. Sorry sorry I misread your post. How many wired connections do you have? I have the vm hub in modem mode connected to the tplink C8, it looks after wireless without a bother. I've a cable from the C8 to an 8 port gigabit switch for the sky boxes, smart tv etc. How far do you need the wireless range to extend? I find the range of the C8 to be very good.
    I've 7 at the moment but it seems to be growing all the time. Some of the connections won't work (hue, NAS and sonos I think) unless wired directly to router (i.e they won't work with the gigabit switch).

    Wireless probably needs to extend circa 90m. Router is in sitting room at front of house and shed is at back wall... It's a solid built insulated shed which was previous used as a granny flat more or less. At the moment wifi won't reach past the outside wall of the shed at all.




  • And sorry I probabky wasn't very clear with my previous question. I presume you can't put VM router into modem mode,connect a new router to it and use the ports on both the new router and the modem to hard wire to devices. For example using the VM router in the same way as you'd use a gigabit switch.


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  • Pop a dumb port replicator on it- costs maybe £20-25 on Amazon. Reset the default IP address for the router (put a bit of blue water between you and defaults) and off you go.

    Im sorry I'm not really sure what this means. :(




  • Uriel. wrote: »
    And sorry I probabky wasn't very clear with my previous question. I presume you can't put VM router into modem mode,connect a new router to it and use the ports on both the new router and the modem to hard wire to devices. For example using the VM router in the same way as you'd use a gigabit switch.

    I've just tried it there and there is a connection available from all the ports on the VM hub:D That should help you, whether they're part of the same network, I couldn't tell you:confused: Just tried logging into the TPlink while on one of these ports..No joy.




  • In my experience, with other combinations of equipment, disable Wi-Fi on the VM device, disable DHCP on all but one device and set all but one device (the DHCP server) to get their IP addresses from the DHCP server. If the latter can't be done on some devices, allocate static IP addresses to them from a suitably remote address range (e.g. 192.168.x.240 ...) where 'x' is usually '0' or '1' for most networks (check the DHCP server / gateway IP address and make sure all others are in the same network address range). The wired ports, routing capability and even the DHCP server of the VM device can still be used.




  • Sorry if this is posted already, have searched through the forum and this thread but not clear if answered.

    I need to enable WPS mode on the virgin/upc supplied epc3925. Virgin are of no help - raised in their forum here https://touch.boards.ie/thread/post/105284926

    I can access settings on desktop pc via 192.1.etc. but the radio button to enable WPS mode is greyed out and can't be selected.

    Because of a deadspot i bought tp-link extenders which work great with Ethernet but for wireless it's annoying that I can't clone and have to keep switching between the different SSIDs.

    Appreciate any advice!!




  • elbyrneo wrote: »
    Sorry if this is posted already, have searched through the forum and this thread but not clear if answered.

    I need to enable WPS mode on the virgin/upc supplied epc3925. Virgin are of no help - raised in their forum here https://touch.boards.ie/thread/post/105284926

    I can access settings on desktop pc via 192.1.etc. but the radio button to enable WPS mode is greyed out and can't be selected.

    Because of a deadspot i bought tp-link extenders which work great with Ethernet but for wireless it's annoying that I can't clone and have to keep switching between the different SSIDs.

    Appreciate any advice!!

    Bump! Any advice really appreciated, it's so annoying.




  • You don't need to use wps. Just configure security and SSID to be same on all devices.




  • Uriel. wrote: »
    And sorry I probabky wasn't very clear with my previous question. I presume you can't put VM router into modem mode,connect a new router to it and use the ports on both the new router and the modem to hard wire to devices. For example using the VM router in the same way as you'd use a gigabit switch.
    jca wrote: »
    I've just tried it there and there is a connection available from all the ports on the VM hub:D That should help you, whether they're part of the same network, I couldn't tell you:confused: Just tried logging into the TPlink while on one of these ports..No joy.
    It's very dangerous to do this. A bridged modem issues a public IPv4 address to the devices directly attached to it. So you're bypassing the firewall completely, this is why you should only plug devices into the router and only connect the VM modem to the router.




  • Karsini wrote: »
    It's very dangerous to do this. A bridged modem issues a public IPv4 address to the devices directly attached to it. So you're bypassing the firewall completely, this is why you should only plug devices into the router and only connect the VM modem to the router.

    I was just trying it out to see were the other connections live or not I don't have it connected permanently like that.




  • Here's 9ne for the experts... So got my Asus router setup going a few weeks back with the superhub in modem mode. The improvement in speed around the house is unreal.

    I have one problem though. Seemingly the Asus doesn't play nice with the ring doorbell or vice versa. No matter what I try they won't stay connected. After some googling it appears to be a known issue. A pain in the neck.

    So, to resolve that problem, especially in the short term, I want to try the following. I have a spare superhub 3.0 and I want to connect that to the Asus router amd create a second home network that has Internet access but will essentially only be used for getting the ring back up and running properly.

    How I go about this and is there anything I need to do to prevent the two networks from interfering with each other?

    Thanks


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  • Uriel. wrote: »
    Here's 9ne for the experts... So got my Asus router setup going a few weeks back with the superhub in modem mode. The improvement in speed around the house is unreal.

    I have one problem though. Seemingly the Asus doesn't play nice with the ring doorbell or vice versa. No matter what I try they won't stay connected. After some googling it appears to be a known issue. A pain in the neck.

    So, to resolve that problem, especially in the short term, I want to try the following. I have a spare superhub 3.0 and I want to connect that to the Asus router amd create a second home network that has Internet access but will essentially only be used for getting the ring back up and running properly.

    How I go about this and is there anything I need to do to prevent the two networks from interfering with each other?

    Thanks

    The COMPALs firmware isnt configured to be setup as an AP really, grab something else IMO (€5 old DSL unit will do fine).


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