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Inbound and internal An Post Delays

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Comments

  • Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Been over one month now since a parcel was sent International Signed for from UK. Royal mail tracking said it was available for collection in Dublin on the 26th Jan. Contacted An Post who said it now may have been returned. No delivery slip, attempt etc. So frustrating as the items are irreplaceable (one off art pieces) Low commercial value, but high sentimental value. Anyone else have their stuff sent back?

    Blame Brexit

    If sent before Jan 1st it probably doesn't have the right documentation, so won't get past customs.

    If sent after January 1st and doesn't have a cn22 form attached, it won't get past customs.


  • Registered Users, Registered Users 2 Posts: 5,576 ✭✭✭bennyl10


    Any idea how long American post is taking?

    I’ve a package that DHL confirm was handed to an post on the 29th, but an post have zero record of it on their site.,

    Any ideas?


  • Registered Users Posts: 3 sad_hamster


    Anyone else having delays with parcels sent within Ireland?
    Currently waiting over a week for a parcel from Mayo to Cork.
    Have since received an overnight parcel from Dublin to Cork.
    Either An Post is slow in parts of country or I've been scammed on adverts.ie!


  • Registered Users Posts: 638 ✭✭✭gary550


    Anyone else having delays with parcels sent within Ireland?
    Currently waiting over a week for a parcel from Mayo to Cork.
    Have since received an overnight parcel from Dublin to Cork.
    Either An Post is slow in parts of country or I've been scammed on adverts.ie!

    Did you get tracking codes?


  • Registered Users Posts: 3 sad_hamster


    gary550 wrote: »
    Did you get tracking codes?

    Sender said insurance cost too much so didn't get tracking number.
    I've only recently sent one thing myself via An Post and got a tracking number so not sure if you pay extra for that?
    I'll wait a few more days and see.


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  • Registered Users, Registered Users 2 Posts: 459 ✭✭Dublinandy3


    Sender said insurance cost too much so didn't get tracking number.
    I've only recently sent one thing myself via An Post and got a tracking number so not sure if you pay extra for that?
    I'll wait a few more days and see.


    Maybe you’ve been scammed, you can send tracked without paying extra for insurance.


  • Registered Users Posts: 638 ✭✭✭gary550


    Sender said insurance cost too much so didn't get tracking number.
    I've only recently sent one thing myself via An Post and got a tracking number so not sure if you pay extra for that?
    I'll wait a few more days and see.

    You don't know much without tracking codes, anything above a small packet would get a tracking code.

    I got done on adverts by a seller with all positive feedback during the summer who wouldn't produce a tracking code for love nor money.

    I'm still out of pocket, adverts could do nothing, paypal could do nothing (family & friends payment). I found out who she was, where she lived etc but still couldn't do anything legally bar go to the cops but couldn't be ars*d and they'd probably do nothing anyway.

    I'm not saying your seller did the same but some people are in a desperate situation money wise and that can make people do stupid things......


  • Registered Users, Registered Users 2 Posts: 5,299 ✭✭✭SCOOP 64


    I just paid €8 for a small standard envelope to be sent tracked which i thought was expensive at the post office or is this the norm?


  • Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭VG31


    SCOOP 64 wrote: »
    I just paid €8 for a small standard envelope to be sent tracked which i thought was expensive at the post office or is this the norm?

    We have the most expensive post in Europe so that's not really surprising.


  • Registered Users, Registered Users 2 Posts: 3,441 ✭✭✭davetherave


    SCOOP 64 wrote: »
    I just paid €8 for a small standard envelope to be sent tracked which i thought was expensive at the post office or is this the norm?

    That's the price for a registered letter.
    https://www.anpost.com/AnPost/media/PDFs/Postal%20Rates/A3_Postal_rates_Poster_Feb_20.pdf



    VG31 wrote: »
    We have the most expensive post in Europe so that's not really surprising.

    We really don't. Taking France, UK, Spain, Austria as comparisons just to pick four countries, on a like for like service on the "Standard" service.

    La Poste:
    A 100 gram letter domestic is €2.56
    A 100 gram letter to Ireland is € 3.00

    A 500 gram packet domestic is €6.45
    A 500 gram packet international is €12,90

    A 5 Kg parcel domestic is € 14.10
    A 5 Kg parcel to Ireland is €23.10



    Royal Mail

    A 100 gram letter domestic is 88p = 99c
    A 100 gram letter to Ireland is £1.70

    A 500 gram packet domestic is £3.85
    A 500 gram packet international is £7.80

    A 5 Kg parcel domestic is £15.85
    A 5 Kg parcel to Ireland (with ParcelForce) is £17.70


    Austria Post:
    A 75 gram letter (their letter rate caps out at 75g unlike An Posts 100g) domestic is €1.35
    A 75 gram letter to Ireland is € 2.10

    A 500 gram packet domestic is €4.30
    A 500 gram packet international is €9.90

    A 5 Kg parcel domestic is € 14.99
    A 5 Kg parcel to Ireland is €19.28


    Correos - Spain
    A 100 gram letter domestic is €1.25
    A 100 gram letter to Ireland is €2.50

    A 500 gram packet domestic is €2.50
    A 500 gram packet international is €6.80

    A 5 Kg parcel domestic is €16.75
    A 5 Kg parcel to Ireland is €45.06


    An Post as a comparision is

    €1.00
    €1.70

    €6.20
    €8.20

    €11.00
    €67.00


    Even if you take a registered domestic 100g letter for those four countries, using a service comparable to An Posts Registered, i.e. not just a "Signed For" service.

    Royal Mail - £6.85
    La Poste - €5.65
    Spanish Post 0 €8,98
    Austria Post - €7.35

    Here is the price of a domestic letter across all of Europe from July 2019, compiled by DeutschPost/DHL
    https://www.dpdhl.com/content/dam/dpdhl/de/media-center/media-relations/infographics/2019/dpdhl-infografik-2019-europavergleich-nominalpreis-standardbrief-national.jpg


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  • Registered Users, Registered Users 2 Posts: 17,671 ✭✭✭✭fritzelly


    Package from UK posted last Wednesday arrived today
    Package from Laois posted Friday no sign of


  • Registered Users Posts: 5,343 ✭✭✭Quandary


    I'm expecting a small package to be delivered to me in Dublin, sent from Galway. It was sent by registered post on Monday. When I track it using on post tracker it says it has been out for delivery since 7am this morning. The postman dropped the post into our letterbox an hour ago and there was no package.

    Can registered post be sent using a different delivery schedule?

    I'm not in a major rush for the package, but when I see its tracking status is "Your post is out for delivery" I was expecting it today.

    Anyone else experience this?


  • Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭johndoe99


    Quandary wrote: »
    I'm expecting a small package to be delivered to me in Dublin, sent from Galway. It was sent by registered post on Monday. When I track it using on post tracker it says it has been out for delivery since 7am this morning. The postman dropped the post into our letterbox an hour ago and there was no package.

    Can registered post be sent using a different delivery schedule?

    I'm not in a major rush for the package, but when I see its tracking status is "Your post is out for delivery" I was expecting it today.

    Anyone else experience this?


    depends on how much post the postman has to deliver, it could of been handed over to a delivery driver van.


  • Registered Users Posts: 5,343 ✭✭✭Quandary


    johndoe99 wrote: »
    depends on how much post the postman has to deliver, it could of been handed over to a delivery driver van.

    That makes sense!

    Thanks for the reply. After reading some of peoples experiences on this thread, I'm half expecting it to end up in a sorting office in Tralee!


  • Posts: 0 [Deleted User]


    johndoe99 wrote: »
    depends on how much post the postman has to deliver, it could of been handed over to a delivery driver van.

    Just letting you know that your signature is way bigger than what's allowed.

    https://www.boards.ie/vbulletin/forumdisplay.php?f=1354


  • Registered Users Posts: 638 ✭✭✭gary550


    Looks like it's back to the pre christmas delays

    Some documents I posted from one office to another (from south to north dublin) on monday have yet to arrive, that's 4 days for a journey that would be half an hour by car.

    There is also parcels we sent out last week that have yet to be delivered, some that went out on monday last were only delivered on tuesday this week.

    You'd think we lived on a massive island :rolleyes:


  • Registered Users, Registered Users 2 Posts: 7,544 ✭✭✭Hogzy


    Ordered something to Cork from H&M which is sent from The Netherlands, arrived into Dublin on February 9th and has been stuck in the DUBLIN PARCEL HUB since. Status just says "Your Delivery has been sorted". No movement in 4 days. :mad:

    In the meantime my other half ordered something on the same day as me to Kildare and it was delivered on the 10th February.

    An post are a joke at this stage.


  • Registered Users, Registered Users 2 Posts: 2,684 ✭✭✭Darwin


    Waiting on two letters posted from Dublin and Meath last Thursday. Still no sign of anything, looks like ordinary post is taking nearly a week to get from one part of Ireland to another.


  • Registered Users Posts: 285 ✭✭laneooo


    Anyone else have something stuck in a DSU? was sent something Monday but hasn't moved at all since, just the "We have your post" but nothing after. I wouldn't mind if it was moving around like...


  • Registered Users, Registered Users 2 Posts: 13,802 ✭✭✭✭joujoujou
    Unregistered Users


    Christmas card from friend in OZ just arrived. :D

    Don't blame An Post though, all postal systems around the world seem to be severely crippled at the moment.


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  • Registered Users Posts: 6 hasansaleem


    Guys, I was expecting my laptop tomorrow before I read your messages. A laptop was sent from the US on 10th Feb and now the recent status shows

    February 18, 2021, 10:20 am
    Departed
    DUBLIN, IRELAND
    Your item departed a transfer airport in DUBLIN, IRELAND on February 18, 2021 at 10:20 am. The item is currently in transit to the destination.

    Are things any better these days with deliveries or I can just forget about it for now?


  • Registered Users, Registered Users 2 Posts: 44,032 ✭✭✭✭Basq


    22:48 on 11 February 2021

    Your delivery has been sorted DUBLIN PARCEL HUB, DUBLIN 12
    Ah, come on lads!

    It's been a week now.


  • Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Guys, I was expecting my laptop tomorrow before I read your messages. A laptop was sent from the US on 10th Feb and now the recent status shows

    February 18, 2021, 10:20 am
    Departed
    DUBLIN, IRELAND
    Your item departed a transfer airport in DUBLIN, IRELAND on February 18, 2021 at 10:20 am. The item is currently in transit to the destination.

    Are things any better these days with deliveries or I can just forget about it for now?

    That suggests it arrived in Dublin today. It may/may not get flagged for customs inspection. If not, vat is calculated, applied and parcel moves to delivery.

    Only sporadic delays about. I'm experiencing about 90% next day delivery, but allowing for customs, possibly delivery for Monday.


  • Registered Users Posts: 6 hasansaleem


    Darc19 wrote: »
    That suggests it arrived in Dublin today. It may/may not get flagged for customs inspection. If not, vat is calculated, applied and parcel moves to delivery.

    Only sporadic delays about. I'm experiencing about 90% next day delivery, but allowing for customs, possibly delivery for Monday.

    That gave me some hope. Thank you!

    The status hasn’t updated since and An Post doesn’t show anything for that tracking number.

    Is there anywhere I can call and get an update?


  • Registered Users Posts: 2 Sar2020


    Hi,
    So I ordered something from America on February 9th being sent by usps. I Got all of the email tracking updates as far as 'left Dublin Airport on 14th of February at 10am and In transit to destination'
    I had no updates all week and then it arrived with An Post this morning.... No tracking updates to say it was being delivered today but it came with An Post..... Just wanted ye all to know as I've been wondering all week if it was maybe lost......


  • Registered Users Posts: 6 hasansaleem


    Sar2020 wrote: »
    Hi,
    So I ordered something from America on February 9th being sent by usps. I Got all of the email tracking updates as far as 'left Dublin Airport on 14th of February at 10am and In transit to destination'
    I had no updates all week and then it arrived with An Post this morning.... No tracking updates to say it was being delivered today but it came with An Post..... Just wanted ye all to know as I've been wondering all week if it was maybe lost......

    That’s very helpful. Thank you!

    Was it a big or small item? Any customs?


  • Registered Users, Registered Users 2 Posts: 44,032 ✭✭✭✭Basq


    Basq wrote: »
    Ah, come on lads!

    It's been a week now.
    They must have heard me..
    09:10 on 19 February 2021

    Your delivery has been sorted DUBLIN PARCEL HUB, DUBLIN 12


  • Registered Users Posts: 2 Sar2020


    Small box - no customs issue as the item was low value...


  • Registered Users, Registered Users 2 Posts: 13,503 ✭✭✭✭Mad_maxx


    this perhaps sounds spurious but it appears to me that sending post from Galway to the east of the country takes a day longer than the other way around , my folks live in the east of the country in a few different locations , i always receive something the following day after its sent from the east where as if i post something in galway , it rarely ever reaches its destination the following day even the destination was in county galway itself

    anyone else observed something similar ?


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  • Registered Users Posts: 1,442 ✭✭✭forzacalcio


    VG31 wrote: »
    We have the most expensive post in Europe so that's not really surprising.

    We actually don't.


  • Registered Users Posts: 1,442 ✭✭✭forzacalcio


    Anyone else having delays with parcels sent within Ireland?
    Currently waiting over a week for a parcel from Mayo to Cork.
    Have since received an overnight parcel from Dublin to Cork.
    Either An Post is slow in parts of country or I've been scammed on adverts.ie!

    There are huge delays, it's crazy.


  • Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭VG31


    We actually don't.

    Not for letters or small packages but for parcels An Post is the most expensive in Europe. You can send a 5kg parcel within Europe cheaper with UPS Express (next-day air freight) than An Post standard post.

    The criticism came as figures show Ireland has some of the most expensive postal charges in the EU, with rates ranging from 33pc to 87pc above the European Union’s average.

    They show that the €67 charge for a standard 5kg parcel and the €74 cost for a 5kg track and trace parcel were the highest tariffs of any national postal service.


    https://www.independent.ie/news/parcel-delivery-service-to-increase-prices-despite-surge-in-online-shopping-39752525.html


  • Registered Users Posts: 6 hasansaleem


    I entered the USPS tracking number on An Post and I am seeing this

    Awaiting information on your post

    We may not have received your delivery yet, but check back later as tracking is updated regularly throughout the day.


  • Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    VG31 wrote: »
    Not for letters or small packages but for parcels An Post is the most expensive in Europe. You can send a 5kg parcel within Europe cheaper with UPS Express (next-day air freight) than An Post standard post.

    The criticism came as figures show Ireland has some of the most expensive postal charges in the EU, with rates ranging from 33pc to 87pc above the European Union’s average.

    They show that the €67 charge for a standard 5kg parcel and the €74 cost for a 5kg track and trace parcel were the highest tariffs of any national postal service.


    https://www.independent.ie/news/parcel-delivery-service-to-increase-prices-despite-surge-in-online-shopping-39752525.html

    Good old Charlie Weston and the indo. Search for one or two items that suit your agenda and exaggerate it to hell.

    What size was the parcel? This matters because ups uses volumetric weight. A fairly standard 60cm X 40cm X 40 cm box will come in at €84 with ups in Europe and €130+ for outside Europe.

    Try comparing a 2kg small package. 40cm X 25cm X 25cm. Ups come in at €63, an post are €14.50
    Ah, but such comparison would not work out for Mr Weston

    Stop believing sh1te written in rags is totally true.

    But yes an post is expensive for European parcels and they should look at a road/sea service rather than air.


  • Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭VG31


    Darc19 wrote: »
    What size was the parcel? This matters because ups uses volumetric weight. A fairly standard 60cm X 40cm X 40 cm box will come in at €84 with ups in Europe and €130+ for outside Europe.

    A 5kg 60x40x40 parcel with UPS (Standard) is €55. It's €67/74 with An Post uninsured/insured. DPD is €21-35 depending on the destination.
    Darc19 wrote: »
    Try comparing a 2kg small package. 40cm X 25cm X 25cm. Ups come in at €63, an post are €14.50

    €14.50 is fairly reasonable but it's €21.50 for insurance and tracking. I don't know where you're getting those prices from. UPS is €23. DPD again is €21-35 depending on the destination. Considering how much faster the transit times are, paying extra for a DPD or UPS is definitely worth it IMO.

    Saying An Post are the most expensive in Europe may have been an exaggeration, but they are definitely one of the most expensive postal services in Europe and for large items are the most expensive. They are generally good value domestically.


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  • Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    VG31 wrote: »
    A 5kg 60x40x40 parcel with UPS (Standard) is €55. It's €67/74 with An Post uninsured/insured. DPD is €21-35 depending on the destination.



    €14.50 is fairly reasonable but it's €21.50 for insurance and tracking. I don't know where you're getting those prices from. UPS is €23. DPD again is €21-35 depending on the destination. Considering how much faster the transit times are, paying extra for a DPD or UPS is definitely worth it IMO.

    Saying An Post are the most expensive in Europe may have been an exaggeration, but they are definitely one of the most expensive postal services in Europe and for large items are the most expensive. They are generally good value domestically.
    Prices are as published on an post website and on their price leaflet in all post offices.

    They are not amongst the most expensive for letters, large letters and small parcels. They are mid table (and cheaper than royal mail) when you compare like with like.

    But for large parcels they are not competitive and as I said, they should offer a sea/road service which would be a game changer for them to offer great value for parcels that can have a 4-7 day delivery time.


  • Registered Users, Registered Users 2 Posts: 3,441 ✭✭✭davetherave


    Darc19 wrote: »

    They are not amongst the most expensive for letters, large letters and small parcels. They are mid table (and cheaper than royal mail) when you compare like with like.



    I did that in this very thread 20 posts ago and he just skipped over it.


  • Registered Users Posts: 131 ✭✭BaguMka


    Guys does a registered letter always require a signature from recipient?


  • Registered Users, Registered Users 2 Posts: 7,095 ✭✭✭The Continental Op


    BaguMka wrote: »
    Guys does a registered letter always require a signature from recipient?

    Interesting question with Covid? You might find your postman signs for it?

    Wake me up when it's all over.



  • Registered Users Posts: 131 ✭✭BaguMka


    Interesting question with Covid? You might find your postman signs for it?

    I'm waiting on a letter with important documents today. I'm at work and nobody at home so I wonder if they drop it in the mailbox without signature


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  • Registered Users, Registered Users 2 Posts: 7,095 ✭✭✭The Continental Op


    BaguMka wrote: »


    I'm waiting on a letter with important documents today. I'm at work and nobody at home so I wonder if they drop it in the mailbox without signature

    Our postman signs for our stuff when it needs a signature. But thats only because I trust the postman, however with Covid I wasn't sure there were any signatures anymore?

    Edit> https://www.anpost.com/Covid-19/Mails-Parcels-services so they are saying no but it depends on your postman and how well he knows you. Ours would sign and deliver and but a postman who doesn't know who will follow the rules.

    Wake me up when it's all over.



  • Registered Users Posts: 15 reddev75


    Hi all,im just wondering if there are still delays with mail coming from france or germany?


  • Registered Users, Registered Users 2 Posts: 3,474 ✭✭✭VG31


    reddev75 wrote: »
    Hi all,im just wondering if there are still delays with mail coming from france or germany?

    My last order from Germany arrived in 6 working days.


  • Registered Users Posts: 15 reddev75


    VG31 wrote: »
    My last order from Germany arrived in 6 working days.

    Thank you,i appreciate you letting me know


  • Registered Users, Registered Users 2 Posts: 7,544 ✭✭✭Hogzy


    I ordered something from Amazon.de which finally arrived in Ireland yesterday. However the AnPost tracking which just updated has changed to "We could not deliver your post. We will try to return it to the sender." No message from an post or amazon why this is. It just arrived into the Dublin Parcel Centre and 24hrs later I get this.

    The item is a dashcam. No idea why its going back to Amazon.de Anyone have any experience with this happening?


  • Registered Users, Registered Users 2 Posts: 12,363 ✭✭✭✭Del.Monte


    I'm in the same situation as many of the other posters and USPS/An Post don't seem to talk to each other. Here we are in the 21st century, spacecraft landing on Mars and they can't even match what the Victorians were able to do with mail 150 years ago.


  • Registered Users, Registered Users 2 Posts: 7,095 ✭✭✭The Continental Op


    While my general view of the way An Post is run is that they could do a lot better I'll report a nice little positive.

    I posted some plant material to someone about 20 miles away. They are in a different postal area for deliveries so I suspected the parcel would go halfway around the country and take at least 2 full days. I posted at about 11 am yesterday and they arrived around 11 am today. If An Post can keep up that service it would be great.

    Wake me up when it's all over.



  • Registered Users Posts: 43 greenfields46!


    i ordered a small item from uk on tues, it left uk early hours wed morning, arrived dublin parcel hub 1230am thurs and had it in my hand Friday at 11am I was amazed!! thats good going from royal mail & an post!!


  • Registered Users, Registered Users 2 Posts: 7,068 ✭✭✭MarkY91


    Only took my parcel 77 days to get from the GPO in Dublin 2 to their centre in Dublin 12. God know how long it will take these idiots to get it to Mexico City.




    05 March 2021 04:56

    Your post has left An Post DUBLIN MAIL CENTRE, DUBLIN 12

    18 December 2020 16:24

    Your post was accepted in G.P.O., DUBLIN 1


  • Registered Users Posts: 1 kristmiller


    Using First Class Mail International, deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times. Mail may travel to its destination by ground, air, or a combination of both. Try UPS for your parcel delivery needs to Ireland today.


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