An Post

saraaaah95

Are there delays from Wicklow to Dublin? Sent two large letters to Dublin to customers a week ago and neither have received them.

Yggr of Asgard

I have registered myself to the "My Deliveries" service from AnPost and now I can see all my parcels online (if the sender has provided Anpost with either my e-mail or phone number)

https://www.anpost.com/Post-Parcels/Receiving/My-deliveries

I already usually got a notification via text and e-mail about upcoming deliveries, but this also allows paying of custom charges from a single hub rather than waiting for the individual notification.

I also can see the parcels I got over the last 4 month but funny enough, none of the Amazon parcels are visible, just the other

And it also allows to re-direct in advance of the delivery once it hits the system, nice function if you require the parcel to go somewhere else.

VG31

https://www.boards.ie/discussion/comment/118369633#Comment_118369633

That's a very good new feature. Make sure you verify your phone number also as more deliveries appeared once I did that.

Need a Username

Is there anything An Post can do to stop the delivery of a package if there is no tracking number?

I guessing there isn’t but hoping there is

Living Off The Splash

Our postman is a lazy knut.....his MO is to drop a note in our letter box pretending that he couldn't deliver a parcel at our address. We are in the house and the doorbell never rings. We are asked to call to our local sorting office and collect the parcel that he says he couldn't deliver......The thing is, he never brought the parcel with him in the first place....to heavy or troublesome, so he leaves it in the sorting office.

mondeoman72

https://www.boards.ie/discussion/comment/118372555#Comment_118372555

My postman comes on a bicycle. if a parcel or package is to big, or his load for that morning is to big, I get the same note. However, I understand what's happening. I don't call him lazy.

Exclamation Marc

https://www.boards.ie/discussion/comment/118372573#Comment_118372573

It's sort of his job to ensure he's able to deliver (or attempt to deliver) post.

mondeoman72

https://www.boards.ie/discussion/comment/118372643#Comment_118372643

There is a limit to what you can carry on a bicycle. It would not be the postmans fault. The sorting office should send out a supplementary van with larger stuff. My postman comes around 8.30ish. Anything bigger comes in a van about 11am ish. You cannot seriously tell me the postman is at fault for not having the capacity to carry larger stuff or stuff he has not space for?

On a side note, whenever my postman is off, the backup person, on a couple of occasions, delivers my stuff to the wrong place. I took it up with the manager in the sorting office. Hasnt happened since. Maybe you should consider the same.

Need a Username

If anyone has the answer I would really appreciate knowing whether or not An Post can locate a parcel without a tracking number and send it back.

I’m assuming if they know where it was posted from and it’s destination that they know it’s route their system - but have they a way to find it?

AmberGold

https://www.boards.ie/discussion/comment/118373090#Comment_118373090

Not in my experience, they lost a package with a DHL label containing a €500 product. Service and follow up was shambolic, MOD <snip>.

Need a Username

https://www.boards.ie/discussion/comment/118373116#Comment_118373116

Why did An Post have a package that was supposed to be with DHL ?

I appreciate the response but clearly you were unlucky with the support agents since they couldn’t find a tracked package - this wouldn’t be the case normally since I known that An Post internal system can locate an item to where it is in a depot.

What I was hoping to find out is whether or not it is even possible for them (the good employees) to find an untracked item.

A delivery needs to be stopped. And for reasons not necessary to post asking someone at the destination to refuse to accept it isn’t an option.

AmberGold

https://www.boards.ie/discussion/comment/118373266#Comment_118373266

An Post post office was listed online as a Parcel Point drop off for DHL. Confirmed with lady in Post Office on the day, it wasn’t tracked as they couldn’t scan it & that was the last of it. In my my comms with them the “good people’ have said they can’t find (track) an untracked item. IMHO won’t get anywhere with your efforts to halt the process.

silver2020

https://www.boards.ie/discussion/comment/118373090#Comment_118373090

No they can't.

They literally will have tens of thousands of untracked items every day.

Thousands going to each delivery office.

Up to 100 and more in an individual delivery vans.

And on top of that there is no proof that you sent that parcel.

So no possibility whatsoever.

Need a Username

https://www.boards.ie/discussion/comment/118373356#Comment_118373356

Thank you

Living Off The Splash

https://www.boards.ie/discussion/comment/118372573#Comment_118372573

But his note says that there was an attempt at delivery that failed....not that there is a parcel in the sorting office awaiting collection. If the parcel is too big then give it to the van driver that delivers parcels....the person who sent it paid for delivery, not collection.

Need a Username

When do An Post resume deliveries?

I phoned the customer service number to find out. I thought they would have an automated message with details but it only says post offices and the customer support is closed until Thursday the 30th.

Are deliveries also stopped until then?

blade1

https://www.boards.ie/discussion/comment/118373912#Comment_118373912

Normal deliveries will be on Wednesday but they are delivering antigen tests on Tuesday.

Yggr of Asgard

https://www.boards.ie/discussion/comment/118373912#Comment_118373912

Thursday: https://www.anpost.com/Post-Parcels/Christmas/christmas-delivery-collection-dates

However, they might start a day early to deliver the HSE test kits starting Wednesday as per a poster in a different thread:

https://www.boards.ie/discussion/comment/118370640/#Comment_118370640

blade1

https://www.boards.ie/discussion/comment/118373931#Comment_118373931

Oops sorry got my days mixed up with my dates.

Antigens delivered on Wednesday and back to normal deliveries on Thursday.

mondeoman72

https://www.boards.ie/discussion/comment/118373678#Comment_118373678

I agree with your sentiments, but his inability to carry it does not make him lazy. Take it up with his manager. The postie probably does not have an altenative notice he can leave.

Need a Username

https://www.boards.ie/discussion/comment/118374312#Comment_118374312

Yes, the attempted delivery docket would be all they have. So it sounds like the postman was doing his best to notify that the package was available for collection.

Living Off The Splash

https://www.boards.ie/discussion/comment/118375003#Comment_118375003

He should have brought it or the van guy should have brought it. To pretend that he attempted delivery is not on....

He is lazy. On a regular basis he skips houses and leaves all the post for two houses in one of their letter boxes.....he basically gets our neighbours to deliver each others post. This way he cuts down on the number of driveways that he has to walk each day....

Yggr of Asgard

Looks like in Cork they are not only delivering the HSE kits today but also the rest.

Just got notifications that other parcels of mine are out for delivery.

Yggr of Asgard

A very stressed AnPost person delivered my parcels indeed this morning.

copacetic

Not sure if this is a new one, tracking says there are customs charges and we’ve sent details t to you. I’ve not gotten a text or mail or post and can’t pay they without the reference number. Anyone has this issue”

whiterebel

Someone had it a couple of pages back, I think.

copacetic

https://www.boards.ie/discussion/comment/118402512#Comment_118402512

Cheers, the my deliveries tip worked for me, registered for it, didn’t show package, but tracked it, put my email as notification email, then it came up as my package and let me pay the customs.

mikeyb

Happened me last year. Got a message through the letterbox. Checked my doorbell camera - the guy didn't even have a parcel with him. Just pushed the notification through the door without attempting to knock or ring. Today (Sunday 2nd Jan) got a text message about an attempt to deliver but no video of anyone at the door at all today. Tried to complain before but this shower are completely useless and they don't even want to do their job. Last time I complained I was told 'It was probably raining too heavily and the guy didn't want to get wet' - this was not someone being cheeky, they said it with all honesty. That is the kind of worker you are dealing with here. I also did the old wait on the phone for half an hour, listen to someone pretending to care and promise to ring back and then... nothing. I try NEVER to use An Post if I can help it. Much better keeping to private companies. I used to complain about the government selling public services to private companies but I'm not so sure any more.

Just happened to me this morning with another parcel. They sent an SMS saying they tried to deliver at 11:20 am. Nothing on the doorbell, nobody at or near the door - nobody ringing the bell or knocking, apart from me last night closing up. Ah well, I might get my parcel some day. I'm about to click on the link in the SMS. Should be the start of a new adventure...

I suspect this is a way of saving money. Send everyone an SMS instead of delivering the parcels, hey presto, everyone has to pick up their parcels from the local depot. Fantastic, money saving idea!

Cookiee

Had 2 packages sent to me from the UK on December 23rd, at the same time. One showed up today, not bad considering it was Christmas and new years so operating hours weren't normal. Now I'm wondering where's the other package, they were both sent at the same time, and only standard shipping so no tracking. I'm hoping I'm lucky and it arrives tomorrow or next few days!. Anyone have experience recently with UK to Ireland packages?

hatrickpatrick

Howdy folks, tried to post this in the Couriers subforum but it seems to be locked for user-thread posting (or else I got banned from it years ago for some bizarre reason that I've totally forgotten about!) so hope it's ok to post here instead!

Simple enough question, is it normal for post to remain in the sorting centre after having been sorted for six days? Obviously bearing in mind that Monday was a bank holiday so it's only been three working days and today being the fourth - I ask since the tracking page actually estimated that delivery would take place on December 31st after the package apparently arrived in the sorting centre the night before (2AM).

Here's the list of tracking so far, which is in reverse order. Should I be worried that there's been an issue here, or is this normal for the time of year etc? Again, it's not so much the time that's concerning me as much as the (a) estimated date of delivery being last Friday, and (b) the fact that it was apparently sorted in Dublin 12 but hasn't apparently moved at all since then, I'm out in Dun Laoghaire so I know it generally goes to another sorting office here (I think Glenageary) before finally being sent out for delivery. Seems an odd one.

1. Dec 31, 2021
2. 2:43am
3. Your delivery has been sorted DUBLIN MAIL CENTRE, DUBLIN 12
4. DUBLIN 12
5. Dec 30, 2021
6. 11:06pm
7. Your delivery has been sorted ATHLONE MAIL CENTRE, CO WESTMEATH
8. WESTMEATH
9. Dec 30, 2021
10. 5:30pm
11. Your delivery has been sorted LIFFORD D.S.U., CO DONEGAL
12. DONEGAL
13. Dec 30, 2021
14. 10:47am
15. Your post was accepted in NEWTOWNCUNNINGHAM, CO DONEGAL
16. DONEGAL
17. Dec 30, 2021
18. 11:52am
19. Tracking number provided
20.