Aerlingus AerClub/Avios

Van.Bosch

thanks - so more Avios not more Tier points. Makes sense

Just used my 2 free Aer Card flights for a booking. I can see why they are getting rid of them, seriously inefficient manual process. I would guess between their useless bulgarian team having to (i) check if there is availability, (ii) if so then putting a 72hr hold on the flights, (iii) sending email advising that flights are available and then (iv) taking the call to make the booking which involves confirming names, address, flights card details etc there is at least 30mins of manual work that they are getting rid of.

As usual their call centre is a disaster so that was 24mins on hold for me so this will help to reduce inbound calls.

Kilteragh

https://www.boards.ie/discussion/comment/122589449#Comment_122589449

They're not getting rid of them. They did a u-turn on the new changes. Just got notification in the post today.

https://www.boards.ie/discussion/comment/122597067#Comment_122597067

Thats good news, hopefully they invest in some automation as the current manual process sucks, easily wasted an hour between researching in advance whether my dates were allowable or blocked, call to pay and form filling plus the few days waiting around to be told whether they even have a seat for you or not. Plus the call center staff you have to interact with are very unfriendly and unprofessional.

MICKEYG

Hi all, I am taking a flight in a few days which was purchased with Avios. I get a 20kg check in bag included. It is two tickets, one for me and my wife.

Does anyone know the following;

- I am Silver so in addition to the 20kg check in bag can I take a 10 kg on board

- my wife has no status - can she check in and additional 10kg bag

The flight receipt is not clear. Maybe when I check in online it will be obvious.

Thanks in advance.

fullstop

My tier expiry date has moved from 28th November 2024 to 31st March 2025. Anyone know why this might be?

pureza

https://www.boards.ie/discussion/comment/122597164#Comment_122597164

Your wife can take a 10kg bag on board shorthaul on the avios ticket regardless of status

Van.Bosch

https://www.boards.ie/discussion/comment/122597190#Comment_122597190

they moved everyone to a standard year

polydactyl

https://www.boards.ie/discussion/comment/122597067#Comment_122597067

really? I didn’t get an email today.

TheBetsy

Hi guys can EI tier credits be earned on EI & BA flights booked on BA.com? Or must flights be operated by EI/BA and ticketed by Aer Lingus (I.e booked on Aerlingus.com) in order to earn Tier Credits?

pureza

https://www.boards.ie/discussion/comment/122601366#Comment_122601366

Should be,just add your aer club number

It does work the other way round ie EI flights booked on aerlingus.com are crediting fine to BA

BigMoose

https://www.boards.ie/discussion/comment/122601366#Comment_122601366

Yes, Ive done it on a BA booking with a mix of EI and BA metal, all got tier credits.

BigMoose

https://www.boards.ie/discussion/comment/122599263#Comment_122599263

I got an old fashioned actual letter in the post today saying oops, we changed our minds, no changes coming.

claregal1

Hi all, I just transferred 10000 aer club points from Revoult to my aer Lingus account . First time doing this does anyone know how long it takes for points to show on AL account. Thanks

pureza

https://www.boards.ie/discussion/comment/122605571#Comment_122605571

Should be instant

It is with BA

claregal1

https://www.boards.ie/discussion/comment/122605780#Comment_122605780

Thanks they are showing up now. My other question is can you use these points to upgrade on long haul flights? Thanks

TheBetsy

https://www.boards.ie/discussion/comment/122606055#Comment_122606055

You can email aerclubupgrade@aerlingus.com with an existing booking. The cheapest upgrades start from 37,000 avios points.

shanemul

Hi, does anyone know if Platinum membership gets you into 51st and Green on an economy ticket?

thebiglad

https://www.boards.ie/discussion/comment/122608362#Comment_122608362

I have done so in the past but, no guest.

May have changed since.

pureza

Up to 50% extra buying avios on aerclub untill next tuesday

Worthwhile and more especially if you're buying with revolut metal or ultra as you 'll get rev points = avios

BigMoose

https://www.boards.ie/discussion/comment/122608634#Comment_122608634

Definitely gets you in, but is that right that no guest?

MICKEYG

Tried to check in online with an Avios booking but was not allowed pick seats. Plus app was showing me different bag options to what the ticket does. Will check in to at the airport with print out of ticket. Very frustrating that this can't be a consistent experience.

It's like if the experience was different if you were to use Visa or MasterCard when booking.

MICKEYG

https://www.boards.ie/discussion/comment/122610806#Comment_122610806

Update. Tried it on tablet on full website and worked. Only issue was I could not select a seat but otherwise bags were correct. Very odd why it would be different as all apps and website should be looking at the same data set?

Rowley Birkin QC

Any idea if the LHR lounge is open yet?

Trying to decide if it's worth a dash to get the earlier flight but if I miss it I don't want to be stuck in the other place!

pureza

https://www.boards.ie/discussion/comment/122612607#Comment_122612607

It's not open today

Opening tomorrow apparently

https://www.flyertalk.com/forum/aer-lingus-aerclub/1431119-faq-no-1-aer-lingus-lounges-69.html#post36522991

Rowley Birkin QC

https://www.boards.ie/discussion/comment/122612616#Comment_122612616

Thank you 👍

neall

Hey all, I am thinking of buying Avios points in the current sale and using them to upgrade myself and my partner (off peak) On a flight to vegas we have already booked. My question is on the Aer club booking site, there isn’t an option for selecting to buy a business class seat. Only economy. Does this mean if I were to buy avios points, then e mail Aer club for the upgrade they will tell me there is none available. (Business class is not sold out, You can still buy them with cash)

Secondly I booked the flights through a travel agent. Would this make any difference? Can I upgrade myself with Avios or do I need to go through the travel agent? Thanks

pureza

https://www.boards.ie/discussion/comment/122617221#Comment_122617221

It depends on availability

If you've already booked,you may be goosed

Look on BA 's reward flight finder,you'll have a better chance of finding business class

Do not buy to upgrade an existing booking as there may be no avios seats available

neall

Thanks. Yeh it might be a gamble. To bid for an upgrade, the minimum bid is set around the €900 mark. I may wait and see if that comes down. Has anyone experience of this going up or down?

crisco10

https://www.boards.ie/discussion/comment/122618824#Comment_122618824

It probably won't come down.

If I were you, I'd email now asking if there are any upgrade seats available on your flight. Then if there are buy the avios immediately and try nab seats straight away

podgeandrodge

Anyone else driven mad logging into aerlingus now that (for me anyway) it's insisting on a captcha every bloódy time, which doesn't always work. Not even an option to allow you designate your home pc browser as ok for future logins. Very messy. Now, originally, they were sending a verification code to your mobile - but that could be an issue if you had wifi but no network connection. Must be an easier way.

TheBetsy

Do the emailed lounge passes when travelling Advantage/Aer Space actually need to be printed off? Or is the email on phone sufficient? Flying from ORK.

Stark

If it's in Dublin, email on phone should be sufficient. I think you might have issues in some European airports though. I remember in Geneva anyway, they wanted to keep the hard copy, presumably to submit to Aer Lingus for payment.

Pete123456

https://www.boards.ie/discussion/comment/122629514#Comment_122629514

I’m my experience if you’ve no status it’s no harm to have it printed for outside of Ireland but if you have status then you don’t need to as they’ll ask for your aerclub number

goingnowhere

At JFK, DUB, LHR no paperwork needed, they can see the reservation details

Elsewhere print it out unless you hold qualifying status that would get you in anyway

GirlatdRockShow

Apologies if this has been asked already.

Have avios with aer club. Want to book flights with British airways. Seems like should be a simple transfer between aer club and BA account. I keep getting a timed out response when I try on mobile. I tried on laptop and it keeps saying unavailable at the minute. Have tried different browsers too. Any advice?

arrianalexander

Just curious

Do you get better deals with avios with ba over using them with aer Lingus ?

MICKEYG

Hi all, just took a flight paid for by Avios. I am assuming I earn no Avios points but wondering should I expect tier points?

Van.Bosch

https://www.boards.ie/discussion/comment/122639646#Comment_122639646

I got tier points for a flight booked with Avios

pureza

https://www.boards.ie/discussion/comment/122639609#Comment_122639609

You get much more availability over a much wider network including one world members

goingnowhere

https://www.boards.ie/discussion/comment/122640471#Comment_122640471

Cash+Avios earns i.e via http://www.aerlingus.com

Avios rewards portal doesn't earn i.e https://rewards.aerlingus.com/

Van.Bosch

https://www.boards.ie/discussion/comment/122646716#Comment_122646716

interestingly, I bought a flight on the rewards portal, paid 4,000 Avios plus taxes.

wasn’t expecting anything but received Avios plus 15 tier credits.

goingnowhere

Hmm, interesting did you get rebooked or do a same day change to an earlier flight? Flying on my first EI rewards issued ticket Thursday so will see…

Van.Bosch

https://www.boards.ie/discussion/comment/122648123#Comment_122648123

the only thing I did was call to add a seat. Strange alright as I didn’t expect anything as I thought I read somewhere that you don’t earn on it. Can’t see that online now though

be interesting to see how you go.

AngryLips

So my last two flights have been reward flights with IE - and in both instances I checked-in online within 48 hours of flight time and there was no option to select my own seat. I thought this was usually an option for Aer Lingus …have they switched to automatically assigned seating for all 48h online check-ins or is it specifically because the flights are via BOI CC/frequent flyer miles?

TheBetsy

An EI ticket in Advantage as posted as 5 tier points to BAEC. Seems a bit low? Anyone know if this is correct

goingnowhere

Advantage is base economy fare class + product extras so earns whatever the original booking class was

Former Former Former

Has anyone successfully earned Tier points for flights booked through BA?

Just wondering do they get credited automatically or do we have to follow up?

I’ve added my AerClub number to my BA profile.

Rowley Birkin QC

Left my kindle on board EI-CVB in 1F last night. On the inside of the seat by my left leg so wouldn't have been immediately obvious to anyone looking. Plane has been out to Amsterdam and back this morning.

Called aer lingus Concierge líne this morning only to find they've outsourced lost and found to some outfit called WeReturnlt. No phone number to call and if they do find your item they charge a minimum of €37 to reunite you with your own property, no option to collect from the airport. No option to pass info along to specifically look in an area of the plane.

Entirely my own fault for leaving it behind but it feels like a very **** experience to have to then pay some other shower to get it back.

Any other inside track to getting it back?

reidman

pretty sure this is the only option, I’ve had to use them a couple of times, search for your item on their site, they usually get it straight off the plan after it lands, can take a day or two to come back - Cust service rubbish but they will get it back to you - good luck