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What is wrong with the site? (Please read updated post #1)

Dav · 2015-10-05 11:15:41

Hello everyone. I'm back form 2 week's holidays today, only to arrive in and find that an ESB substation has popped somewhere around the South William St area and so we've been sitting here with no internet connection in the office for nearly 4 hours. When it rains, it pours, eh? OK, so the site has been, to use the…

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#782 15-01-2016 8:05am
Pintman Paddy Losty

Registered Users Posts: 1,913 ✭✭✭

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Posts: 1864

Touch site is all over the place. Totally unusable.

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#783 15-01-2016 8:16am
4zn76tysfajdxp

Closed Accounts Posts: 27,944 ✭✭✭✭

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Posts: 27325

Dav wrote: »

Basic security measures.

Touch site seems to be acting up since.

Should I be worried about my personal information?

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#784 15-01-2016 8:52am
IvyTheTerrible

Closed Accounts Posts: 14,949 ✭✭✭✭

Join Date: January 2008

Posts: 14499

The touch site was switching to the beta site (ugh, by the way) completely by itself this morning.
(EDIT and when I scrolled to the bottom, it was still saying "Turn beta on" so I couldn't switch it back)

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#785 15-01-2016 11:36am
Alun

Registered Users Posts: 21,436 ✭✭✭✭

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Posts: 20991

Getting broken image links on avatars in the Talk to ... forums, specifically AIB. http://avatar.b-static.net/711374.gif gives an internal server error 500 when opened in an external tab.

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#786 15-01-2016 12:38pm
Bulbous Salutation

Closed Accounts Posts: 882 ✭✭✭

Join Date: September 2015

Posts: 877

I work in Enterprise and Industrial IT. We measure uptime of our systems in years, not hours or days.
Let me know if I can give you advice on improving the reliability of your site. I'm a busy guy, but I'd be happy to assist if I could.

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#787 15-01-2016 12:56pm
Dav

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So, we're having hardware issues at the moment. 2 of our database slaves are just about hanging on there and that's why you see issues with ghost notifications, posts disappearing only to reappear later etc. Unfortunately, there's a pretty severe knock on effect when 2 DB slaves fall over and that affects the load balancing machines (there are 6 of them) as well as the two remaining slave and master DB machines.

Rónán is currently working hard to sort this stuff out and assess what might need replacing etc. We seem stable for the moment as you can see, we're keeping a very close eye on the various monitors we have to catch any problems of database synchronisation issues before their effects are felt on the site.

When I have a more solid update with what we're planning on doing to make a more permanent fix, I'll let you know.

Oh, and Frada and anyone else concerned about personal info, those change to the login/authentication/etc that I mentioned went live some time ago last year and would be unrelated to any of the current issues. There's been nothing happening here that would be cause for concern for personal info - we'd take the site off-line completely if anything like that ever happened and we'd let you know about it.

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#788 15-01-2016 12:59pm
New Home

Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 76,628 Mod ✭✭✭✭

Join Date: March 2006

Posts: 75926

Thanks for the update, Dav.

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#789 17-01-2016 9:59pm
Vicxas

Registered Users Posts: 15,298 ✭✭✭✭

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Posts: 15092

Guys can you take a look at the mobile version and the ads. They seem to make the site take 12 times longer to load on the Android chrome browser.

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#790 18-01-2016 5:38pm
Liam McPoyle

Closed Accounts Posts: 14,846 ✭✭✭✭

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Posts: 14376

Was banjoed again for a time, gateway errors and what not.

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#791 18-01-2016 5:39pm
GLaDOS

Moderators, Regional East Moderators Posts: 23,213 Mod ✭✭✭✭

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Posts: 22564

Site wasn't working there

Just incase you were unaware like

Cake, and grief counseling, will be available at the conclusion of the test

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#792 18-01-2016 5:41pm
jimgoose

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ScienceNerd wrote: »

Site wasn't working there

Just incase you were unaware like

Mmm. That'll be a badger in the airbox. Time of year, y'see - they get everywhere and cause no end of havoc. They're after the heat.

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#793 18-01-2016 5:44pm
ct5amr2ig1nfhp

Closed Accounts Posts: 5,019 ✭✭✭

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Posts: 4666

More down time.

On a plus side, site is back up and working lightning fast. Each page is loading very quickly, like it was before the beta site was enabled (or at least around the same time).

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#794 18-01-2016 5:46pm
Dav

Closed Accounts Posts: 8,840 ✭✭✭

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If only jimgoose!

We were hit with another DDOS since around 2pm, not a dang thing we could do to help unfortunately. We're investigating what (if any) issues we're having in the wake of it - there might be some DB sync issues again which would cause the dummy notifications and missing posts etc that people experience when such a thing happens.

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#795 18-01-2016 9:39pm
sligeach

Registered Users Posts: 16,516 ✭✭✭✭

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Posts: 16424

The site's down again for me. Typing this on the sites app.

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#796 18-01-2016 10:01pm
Harry Palmr

Closed Accounts Posts: 40,061 ✭✭✭✭

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Currently Active Users: 324 (38 members and 286 guests)

I take it me being on the old forum software is helping or something cos the place is dead for hours now....its like wandering around in a closed museum...

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#797 19-01-2016 1:59am
JCX BXC

Registered Users Posts: 18,140 ✭✭✭✭

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Posts: 17893

Hallelujah we're back.

These issues have really been a pain in the arse lately

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#798 19-01-2016 2:10am
josip

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Thanks to whoever worked on this out of hours to get the site back up.

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#799 19-01-2016 2:11am
JCX BXC

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josip wrote: »

Thanks to whoever worked on this out of hours to get the site back up.

And feck whoever attacked it!

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#800 19-01-2016 2:14am
_Tombstone_

Closed Accounts Posts: 3,006 ✭✭✭

Join Date: February 2015

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DDoS extortion gang suspect arrested by European police

http://www.bbc.com/news/technology-35297536

Id wondered were they the lads involved when I read it a week back, seemingly not.

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#801 19-01-2016 3:22am
Ruu

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Bloody hell, took a fair auld beating today.

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#802 19-01-2016 3:42am
the_syco

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Dav wrote: »

We were hit with another DDOS since around 2pm, not a dang thing we could do to help unfortunately.

/checks the League of Bastards for possibles...

Was it Santa?

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#803 19-01-2016 10:38am
GLaDOS

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First time I've been able to get on since last night, still very slow

Cake, and grief counseling, will be available at the conclusion of the test

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#804 19-01-2016 10:41am
The_Valeyard

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Posts: 12065

just able to log on 2mins ago, mobile still down.

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#805 19-01-2016 2:11pm
um7y1h83ge06nx

Closed Accounts Posts: 5,029 ✭✭✭

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Feel sorry for you guys having to deal with this crap, Twitter has been hit too.

Good to see you back up though.

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#806 19-01-2016 5:15pm
The Backwards Man

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Your site was down there a while.

Just in case you didn't know.

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#807 19-01-2016 5:16pm
Buona Fortuna

Closed Accounts Posts: 3,507 ✭✭✭

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I've been out for about 24 /30 hours now, but now I'm back there's loads of notifications.

So does it affect some more than others?

Should I ask in CT?

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#808 19-01-2016 5:17pm
hairyprincess

Registered Users Posts: 2,294 ✭✭✭

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The Backwards Man wrote: »

Your site was down there a while.

Just in case you didn't know.

A while??? A while?????? How long is a while in your neck of the woods? It's been out here for AGES

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#809 19-01-2016 5:20pm
The Backwards Man

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hairyprincess wrote: »

A while??? A while?????? How long is a while in your neck of the woods? It's been out here for AGES

A while is longer than a wee while and shorter than a right while.

So, did yous catch the baddies or what?

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#810 19-01-2016 5:24pm
mcgovern

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hairyprincess wrote: »

A while??? A while?????? How long is a while in your neck of the woods? It's been out here for AGES

And they just stopped bothering to give updates on Twitter last night, no updates today at all.

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#811 19-01-2016 5:27pm
TheBody

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Been down all day until a few minutes ago for me.

I even had to resort to talking to the wife!!

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