Eir rural FTTH thread

knipex

yammagamma wrote: »

[/B]
No THERE NOT
eir is 70 a month after3 months then after 12 months its75
digiweb is 55 a month from the start

Stop shouting...

From further back.

knipex wrote: »

Just had a look at their website and didn't see any reference to a signup fee.


€54.95 per month for 150Mb broadband only
€64.95 per month for 300Mb broadband only
€74.95 per month for 1,000Mb broadband only

Add €10 to add phone

€64.95 per month for 150Mb broadband and phone
€74.95 per month for 300Mb broadband and phone
€84.95 per month for 1,000Mb broadband and phone

Pure are virtually identical

Eir have a more complicated price-plan but taking in offers and averaging cost over 12 months

€61.25 per month for 150Mb broadband and phone
€81.25 per month for 1,000Mb broadband and phone

So price wise Eir are the cheapest by about €3.75 per month. BUT I have no interest in a phone and as neither Pure nor Eir seem to be interested in offering broadband only Digiweb work out cheapest for me. (although I am sure they both have a package somewhere that works out the same price as Digiweb)

To be honest the price difference is minimal between all 3 so it comes down to customer service and if you want the extras such as mobile and \ or TV.

I have experience of Eir's customer service. None with Digiweb or Pure but I have heard good things about digiweb.

Johnboy1951

Richard Moate on Newstalk this am (about 6:45) speaking about the roll out indicated

44,000  premises passed to date
 70,000  premises to be passed by end June 2017
170,000  premises to be passed by end Dec 2017
300,000  premises to be passed by end 2018

They seem content with the latest financial results too.

overtime

steve3194 wrote: »

Just got eir fibre extreme yesterday. On the 150Mbps package. Download speeds seem to max out at around 100Mbps.
Would you think it's likely this is the max the line will take or is this the expected speed for this package?
Just be nice to know the option would be there to switch to the 300 package in the future.

Have you tried restarting the F2000 modem, was having the same issue - seems fine for a day or so and then have to restart again

KOR101

Johnboy1951 wrote: »

Richard Moate on Newstalk this am (about 6:45) speaking about the roll out indicated

44,000  premises passed to date
 70,000  premises to be passed by end June 2017
170,000  premises to be passed by end Dec 2017
300,000  premises to be passed by end 2018

They seem content with the latest financial results too.

The number simply don't add up.

On the 4th of April Eir released a statement that they had already passed the first 40,000 premises.

https://www.eir.ie/opencms/export/sites/default/.content/pdf/IR/news/eir_Statement_on_Fibre_to_the_Home_Rollout_04.04.17.pdf

Today, over 3 weeks later they announce that they have now passed 44000.

https://www.eir.ie/opencms/export/sites/default/.content/pdf/IR/news/eir_Third_Quarter_and_Nine_Months_to_31_March_2017_Results_Announcement.pdf

If they are going to achieve 70000 by the end of June, then they need to be completing about 3,000 premises a week at this point.

Meanwhile they seem to have put a stop to Navi's updates on numbers.

long_b

KOR101 wrote: »

.

Meanwhile they seem to have put a stop to Navi's updates on numbers.

So THAT was why they removed the numbers from the Rollout map!

rob808

It good there speeding up the rollout give me some hope that my Autumn 2017 a better chance of not slipping again.

steve3194

overtime wrote: »

Have you tried restarting the F2000 modem, was having the same issue - seems fine for a day or so and then have to restart again

I'll give it a try. And report back

Turfwarrior

Sorry this was probably covered already but the thread has a lot of pages to go through!

I'm lucky enough to be 1 of the 300,000 rollout, if it is FTTH how far will this line signal travel before speeds/pings start to drop off? I'm approx 5.5km from exchange

rob808

Turfwarrior wrote: »

Sorry this was probably covered already but the thread has a lot of pages to go through!

I'm lucky enough to be 1 of the 300,000 rollout, if it is FTTH how far will this line signal travel before speeds/pings start to drop off? I'm approx 5.5km from exchange

FTTH not affected by distance unlike copper you get your full speed all the time.

damienirel

Johnboy1951 wrote: »

Richard Moate on Newstalk this am (about 6:45) speaking about the roll out indicated

44,000  premises passed to date
 70,000  premises to be passed by end June 2017
170,000  premises to be passed by end Dec 2017
300,000  premises to be passed by end 2018

They seem content with the latest financial results too.

Sorry but back down to reality - what a load of s h i t e!
Dick has to spout that on the media, that's what he's paid to do,
doesn't mean a word of it is true. Unless eirs cosy agreement with the gov has some penalties for late completion then the above is total fiction.

Bored Accountant

damienirel wrote: »

Sorry but back down to reality - what a load of s h i t e!
Dick has to spout that on the media, that's what he's paid to do,
doesn't mean a word of it is true. Unless eirs cosy agreement with the gov has some penalties for late completion then the above is total fiction.

Yes there is a penalty for every month that they don't meet the targets. It was sent out in the contract that was quoted a number of pages back?

Gonzo

long_b wrote: »

So THAT was why they removed the numbers from the Rollout map!

the numbers are all still there on the rollout map?

haven't seen an update in at least 3 weeks tho.

long_b

Turfwarrior wrote: »

Sorry this was probably covered already but the thread has a lot of pages to go through!

I'm lucky enough to be 1 of the 300,000 rollout, if it is FTTH how far will this line signal travel before speeds/pings start to drop off? I'm approx 5.5km from exchange

Pings are superb. Light takes 1/300,000th of a second to travel a kilometer (I looked that up for you) so you'll be grand

Some users getting 2ms ping to Irish sites

damienirel

Bored Accountant wrote: »

Yes there is a penalty for every month that they don't meet the targets. It was sent out in the contract that was quoted a number of pages back?

Yeah but are the penalties severe enough? What are they? I don't see how they will make those "targets" they don't have enough manpower for start. This is a huge project and to pass 300k premises in a year and a half is crazy talk.

damienirel

Fake News!
https://www.rte.ie/news/business/2017/0428/871019-eir-quarterly-results/

Peppa Cig

Our exchange due to go live 3 May

Got out of my VF Feb 2018 contract. BB Service now ceased.

Ordered FTTH online yesterday (contrary to sound advice on here) to avail of €100 cashback offerwhich was ending

No confirmation of FTTH order from Eir. Let's wait and see what happens

We are currently 2mb

plodder

damienirel wrote: »

Yeah but are the penalties severe enough? What are they? I don't see how they will make those "targets" they don't have enough manpower for start. This is a huge project and to pass 300k premises in a year and a half is crazy talk.

I'm one of the 70,000 to be done by the end of June, but there hasn't been a dicky bird around since the tree clearance last year. I hope they do it, but I'll be pleasantly surprised if they do.

Gonzo

Peppa Cig wrote: »

Our exchange due to go live 3 May

Got out of my VF Feb 2018 contract. BB Service now ceased.

Ordered FTTH online yesterday (contrary to sound advice on here) to avail of ?100 cashback offerwhich was ending

No confirmation of FTTH order from Eir. Let's wait and see what happens

We are currently 2mb

get onto the Eir boards staff on may 3rd for an update on your order status to make sure your gonna get a confirmed installation.

Bored Accountant

damienirel wrote: »

Yeah but are the penalties severe enough? What are they? I don't see how they will make those "targets" they don't have enough manpower for start. This is a huge project and to pass 300k premises in a year and a half is crazy talk.

I think the penatly amount was redacted on the published contract so no idea if is severe enough.
There has been disuccsion here for past 6 months about eir making there targets with a lot of pesimisim about it. But in saying that, in past 2 months, the number of premises being passed has increased dramatically and appears to be at a level to meet the targets of 10,000 a month.

How do you know if they have enough manpower or not?
Everyone around here is reporting alot of boots on the ground working in their areas and working 7 day weeks to roll out the fibre.

rob808

plodder wrote: »

I'm one of the 70,000 to be done by the end of June, but there hasn't been a dicky bird around since the tree clearance last year. I hope they do it, but I'll be pleasantly surprised if they do.

well 26,000 In two month premises pass not connected which is the most costly and time consuming part of FTTH.

damienirel

Bored Accountant wrote: »

I think the penatly amount was redacted on the published contract so no idea if is severe enough.
There has been disuccsion here for past 6 months about eir making there targets with a lot of pesimisim about it. But in saying that, in past 2 months, the number of premises being passed has increased dramatically and appears to be at a level to meet the targets of 10,000 a month.

How do you know if they have enough manpower or not?
Everyone around here is reporting alot of boots on the ground working in their areas and working 7 day weeks to roll out the fibre.

Think they had a press release on about 1000 staff in total involved in the rollout. I don't think they can make those deadlines with that amount of people - 400 of them I think are office staff.

chewed

Peppa Cig wrote: »

Our exchange due to go live 3 May

Got out of my VF Feb 2018 contract. BB Service now ceased.

Ordered FTTH online yesterday (contrary to sound advice on here) to avail of €100 cashback offerwhich was ending

No confirmation of FTTH order from Eir. Let's wait and see what happens

We are currently 2mb

I got out of my VF (Feb 2019) contract as well after a lot of screaming and shouting! I told them I was given misleading information in the VF shop about switching over the fibre when it was available in my area! He never mentioned Siro to me even after me explaining that eir would be installing FTTH in the area. I was cheeky and asked them to give me 1 more month on the 4G service.

We're due to live on May 3rd as well. Currently sitting here waiting for eir service installer to arrive (supposedly in the morning)! Still waiting!!!! Not a good start.

rob808

damienirel wrote: »

Think they had a press release on about 1000 staff in total involved in the rollout. I don't think they can make those deadlines with that amount of people - 400 of them I think are office staff.

it 100 planners 400 workers and 500 KNN staff working on the rollout.

damienirel

rob808 wrote: »

it 100 planners 400 workers and 500 KNN staff working on the rollout.

Thanks for the breakdown Rob, I knew i was winging it.
Knowing Eir with the over inflated fibre to the press, the numbers are probably false. So I'm skeptical, purely based on previous performances.

Peppa Cig

chewed wrote: »

I got out of my VF (Feb 2019) contract as well after a lot of screaming and shouting! I told them I was given misleading information in the VF shop about switching over the fibre when it was available in my area! He never mentioned Siro to me even after me explaining that eir would be installing FTTH in the area. I was cheeky and asked them to give me 1 more month on the 4G service.

We're due to live on May 3rd as well. Currently sitting here waiting for eir service installer to arrive (supposedly in the morning)! Still waiting!!!! Not a good start.

Thats great

They are installing before go live date?

Did you order online?

What was the follow up comms after placing order, email, phone call?

Bored Accountant

damienirel wrote: »

Think they had a press release on about 1000 staff in total involved in the rollout. I don't think they can make those deadlines with that amount of people - 400 of them I think are office staff.

OK, I'm only spitballing here;

So 400 Office Staff, I think I remember hearing there's about 100 planners.
So 500 staff working on the roll out from ducting, rolling out the fibre, installing the splitters (& the installs?)
If we assume each area takes a months effort to pass 400 houses with 20 people working full time. And that still leaves 100 staff to do installs.
That meets with 10,000 houses passed a month.

I think thats plausable ?

chewed

Peppa Cig wrote: »

Thats great

They are installing before go live date?

Did you order online?

What was the follow up comms after placing order, email, phone call?

Yeah, I ordered online for the 12 month 300mb package. I got a text message a few days later telling me my modem would be sent. That arrived on Monday and then I got another call on Wednesday to say engineer would be out today to install! So far so good, but still waiting for engineer. I've waiting over 10 years for this service, so I suppose I can hold out a few hours for the installation!

chewed

chewed wrote: »

Yeah, I ordered online for the 12 month 300mb package. I got a text message a few days later telling me my modem would be sent. That arrived on Monday and then I got another call on Wednesday to say engineer would be out today to install! So far so good, but still waiting for engineer. I've waiting over 10 years for this service, so I suppose I can hold out a few hours for the installation!

Vodafone 4G has been great for me though as I'm near a 4G mast and the service has been excellent.

for example I'm getting this today



But obviously the killer is that my monthly limit is 150GB! So can't wait for my 1TB limit.

Peppa Cig

chewed wrote: »

Yeah, I ordered online for the 12 month 300mb package. I got a text message a few days later telling me my modem would be sent. That arrived on Monday and then I got another call on Wednesday to say engineer would be out today to install! So far so good, but still waiting for engineer. I've waiting over 10 years for this service, so I suppose I can hold out a few hours for the installation!

Great news.

Did you select today as your preferred install date when placing order online?

My earliest install date option online was 5th May.

Have you done any prep to facilitate install or are you planning on letting engineer install best place.

Let us know how it goes today.

chewed

Peppa Cig wrote: »

Great news.

Did you select today as your preferred install date when placing order online?

My earliest install date option online was 5th May.

Have you done any prep to facilitate install or are you planning on letting engineer install best place.

Let us know how it goes today.

No, I didn't select today. They chose all the dates. I'm not sure what to do about the install. My phone line socket is in the hall, right beside the front door, so not an ideal place. I would like to have the modem on the landing and more central if possible, but I'll have a chat with them to see what they suggest. I'm just not sure what level of work they will do to accommodate the location of the modem and wiring.